Titre : Beautiful home with hot tub, firepit, deck, & central AC – Avis, offres et photos 2025 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Maison entière # Beautiful home with hot tub, firepit, deck, & central AC Propriété de vacances à Whittier avec une cuisine et un patio ![Extérieur](https://images.trvl-media.com/lodging/70000000/69670000/69661000/69660958/1378b038.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Extérieur](https://images.trvl-media.com/lodging/70000000/69670000/69661000/69660958/7210c6dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restauration](https://images.trvl-media.com/lodging/70000000/69670000/69661000/69660958/d46bcdff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/70000000/69670000/69661000/69660958/c704d19a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Téléviseur](https://images.trvl-media.com/lodging/70000000/69670000/69661000/69660958/f82685aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Commodités - Politiques - Emplacement 6,4  ### Maison entière 4 chambres3 salles de bain14 personnes2260 pi² ## Commodités populaires - Baignoire à remous - Stationnement disponible - Sécheuse - Laveuse - Climatisation - Barbecue ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe. ### Beautiful home with hot tub, firepit, deck, & central AC Grin and Bear It Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!' Centrally located between Bryson City, Cherokee, and Sylva, this quiet four-bedroom house is waiting to provide your family and friends with the vacation of a lifetime! You're going to love spreading out to enjoy the house's three levels of comfort. The main level living area is furnished with wood accents and floors, lots of welcoming decor, and plenty of comfy seating for everyone to enjoy. The living room has a handsome wood-burning fireplace, a mounted flatscreen TV, and deck access. The full kitchen enjoys small and major stainless steel appliances that include a French-door refrigerator, ample granite counter space, and a breakfast bar. After preparing a fantastic meal, serve up to eight guests at the expandable dining table or take your plates out to the expansive, furnished deck for a true al-fresco dining experience. Take soaks in the private hot tub or gather around the firepit for a fun evening of laughter and toasted s'mores. The bottom level also includes an entertainment area with a mounted flatscreen TV, a wood-burning fireplace, and sofas, plus access to the patio furnished with two rocking chairs. Have a little work to do while you're here? You'll have a desk and chair available and the home's high-speed WiFi will make it easy to do a bit of online research for those last-minute projects. THINGS TO KNOW Streaming services are available with guests’ own account(s). This property is managed by Vacasa North Carolina LLC. Parking notes: There is free parking available for 4 vehicles. Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors! Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation. ## Commodités de l’hébergement ### Piscine/spa - Baignoire à remous ### Internet - Disponible dans la maison : Wi-Fi ### Stationnement et transport - Voiture nécessaire - Stationnement sur place ### Cuisine - Batterie de cuisine, vaisselle et couverts - Cafetière-théière - Four - Four à micro-ondes - Grille-pain - Réfrigérateur - Surface de cuisson ### Restauration - Table de salle à manger ### Chambres - 4 chambres - Canapé-lit - Draps fournis ### Salle de bain - 2,5 salles de bain - Serviettes fournies ### Lieux de séjour - Salle de séjour - Table de salle à manger ### Divertissement - Téléviseur avec chaînes par câble/satellite ### Espaces extérieurs - Barbecue - Foyer - Jardin - Patio ### Buanderie - Installations de buanderie - Laveuse ### Espaces de travail - Bureau ### Confort - Chauffage - Climatisation ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Hébergement non-fumeurs - Commentaire de l’hôte : Smoking is not permitted anywhere on the premises. ### Services et commodités - Fer et planche à repasser ### Points d’intérêt de l’endroit - À proximité d’un salon de beauté/spa - Dans les montagnes - En zone rurale - Hôpital à proximité - Zoo à proximité ### Activités - Baignade à proximité - Casino à proximité - Descente en eau vive à proximité - Excursions d’observation de la faune à pied à proximité - Kayak à proximité - Motonautisme à proximité - Observation d’oiseaux à proximité - Parc d’attractions à proximité - Pêche à proximité - Sentiers de randonnée ou de vélo à proximité - Vélo de montagne à proximité ### Dispositifs de sécurité - Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Trousse de premiers soins - Extincteur - Verrou de sûreté ### Information générale - Jardin - Taille de l’unité : 2 260 pieds carrés ## Hébergements similaires ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/91000000/90690000/90682700/90682609/d1223582.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Creek-side home with private hot tub, game room, firepit, deck & mountain view Whittier - Piscine - Baignoire à remous - Cuisine - Laveuse 6,0 27 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=90682609&PinnedHotelID=90682609&HadPinnedHotel=true®ionId=-1&adults=2) ![Baignoire à remous extérieure](https://images.trvl-media.com/lodging/56000000/55410000/55406000/55405939/775ba2f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy & secluded family-friendly home with a private hot tub & spacious deck Whittier - Baignoire à remous - Cuisine - Laveuse - Sécheuse 7,8 Bien 42 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=55405939&PinnedHotelID=55405939&HadPinnedHotel=true®ionId=-1&adults=2) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/92000000/91740000/91736000/91735924/e1c7b3ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smokey Mountain Holiday - 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Bryson City - Baignoire à remous - Cuisine - Laveuse - Sécheuse 10 Exceptionnel 27 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=45769298&PinnedHotelID=45769298&HadPinnedHotel=true®ionId=-1&adults=2) ## Politiques ### Arrivée Arrivée à partir de 16 h Arrivée sans contact offerte Âge minimal pour l’enregistrement : 25 ans ### Départ L’heure limite de départ est 10 h. ### Instructions spéciales pour l’enregistrement L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ. ### Règles For information about quiet hours, please refer to the listing description. ### Animaux de compagnie Les animaux de compagnie ne sont pas autorisés. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Aucun événement autorisé ### Fumeurs/non-fumeurs Interdis de fumer Smoking is not permitted anywhere on the premises. ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de premiers soins et une serrure à pêne dormant. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### À noter Une voiture est nécessaire pour accéder à l'établissement et pour se déplacer pendant le séjour. ### Hébergement également appelé 52691 ## À propos du quartier À Whittier, cette propriété de vacances se situe en zone rurale et à proximité de parcs d’attractions. Parmi les sites locaux à découvrir, on compte Great Smoky Mountains Railroad (train touristique) et Village indien de Oconaluftee. Vous pouvez aussi contempler la beauté naturelle de la région en visitant Parc national des Great Smoky Mountains et Oconaluftee Visitor Center. D'autres attraits valent également le détour : Musée ferroviaire de Smokey Mountain et Cherokee Botanical Garden and Nature Trail. Ne manquez surtout pas la découverte des animaux de la région en essayant des activités comme des excursions d’observation de la faune à pied et l’observation d’oiseaux. [Visiter le guide de voyage pour Whittier](https://www.expedia.ca/fr/Whittier.dx174611) [Afficher plus de maisons de vacances à Whittier](https://www.expedia.ca/fr/Whittier-Residences-De-Vacances-Privees.d174611-aaResidencesDeVacancesPrivees.Guide-de-Voyage-Hebergement) ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.41235%2C-83.34401&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t3uVn725BswzzMTa5zz8a4MUN0g=) Whittier, NC ### À proximité - Club de golf Sequoyah National - 5 min en voiture - 4.0 km - Smoky Mountain Country Club - 10 min en voiture - 7.7 km - Harrahs Cherokee Casino - 13 min en voiture - 12.5 km - Museum of the Cherokee Indian (musée des indiens Cherokee) - 15 min en voiture - 14.1 km - Unto These Hills Outdoor Drama (théâtre) - 15 min en voiture - 14.2 km ### Restaurants - ‪Guy Fieri's Cherokee Kitchen + Bar - ‬19 min en voiture - ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬19 min en voiture - ‪Granny's Kitchen - ‬20 min en voiture - ‪Noodle Bar - ‬20 min en voiture - ‪Soundbytes - ‬19 min en voiture ## Foire aux questions ### Beautiful home with hot tub, firepit, deck, & central AC accepte-t-il les animaux de compagnie? > Non, l’établissement n’accepte pas les animaux de compagnie. ### À quelle heure est-il possible d'arriver à Beautiful home with hot tub, firepit, deck, & central AC? > L’arrivée est possible à partir de 16 h. ### À quelle heure doit s'effectuer le départ à Beautiful home with hot tub, firepit, deck, & central AC? > Le départ est à 10 h. ### Où se situe Beautiful home with hot tub, firepit, deck, & central AC? > Propriété de vacances se trouve dans les montagnes, à moins de 2 km des sites suivants : Nantahala National Forest et Tuckasegee River. Les points d'intérêt suivants sont également à moins de 15 km : Harrahs Cherokee Casino et Great Smoky Mountains Railroad (train touristique). ## Avis pour Beautiful home with hot tub, firepit, deck, & central AC 6,4 Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.[Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 10 8 – Bien 7 6 – Acceptable 3 4 – Médiocre 5 2 – Terrible 8 ### 6,4/10 Propreté ### 4,0/10 Commodités ### 4,0/10 État et installations de l’hébergement ### 6,0/10 Écoresponsabilité ### 8/10 – Bien #### Bryan O. 14 sept. 2025 Points forts : Propreté Beatiful view.Road to property could be a challenge in a passenger car. House was roomy ##### Bryan O. Séjour de 2 nuits en septembre 2025 ### 10/10 – Excellent #### Dakota C. 21 août 2025 ##### Dakota C. Séjour de 3 nuits en juillet 2025 ### 8/10 – Bien #### Kayla Y. 12 juin 2025 Points forts : Propreté We chose this property for its proximity to Cherokee. Comfortable beds and well stocked wood shed for the fire pit. ##### Kayla Y. Séjour de 2 nuits en mai 2025 ### 6/10 – Acceptable #### Pamela M. 20 avr. 2025 Points faibles : Propreté #### Birthday teip Carpets were horrible and itWas dusty in would not recommend it but feel like we should be compensatied forOur troubles messed my tires up going on gravel road wheels gotStuck ##### Pamela M. Séjour de 2 nuits en avril 2025 ### 10/10 – Excellent #### Karen R. 1 avr. 2025 Points forts : Propreté #### Grrat time We had a great long weekend. The kids and teens all enjoyed it ##### Karen R. Séjour de 2 nuits en mars 2025 ### 4/10 – Médiocre #### Brittany A. 25 nov. 2024 Points faibles : Propreté #### Did not like this stay Not able to use the shop that was supposed to be included in the rental, there was a dead rat inside one of the light fixtures above the washing machine, the house was not kept up very well, and it was a hard location to get to even with large 4WD trucks, I will not recommend this home as a rental and I really don’t want to use any property listed with Vacasa because although we reported these issues our complaints were not taken seriously and nothing was done about them. ##### Brittany A. Séjour de 2 nuits en novembre 2024 ### 2/10 – Terrible #### Ashok Voyage en famille 15 oct. 2024 Points faibles : Propreté, commodités et état et installations de l’hébergement. Please do not ignore other -ve reviews which say lot about property. we ignored them the place is not clean (blood marks on bedsheet, smell, dirty towels, leaking fridge, place pourch was not cleaned . Advertised content was not provided access and they respond you quickly but they take no action. its like talking to deaf who pretends he understood you.property rental is not cheap also , my suggestion pay 100$ more and get the better ones around. ##### Ashok Séjour de 3 nuits en octobre 2024 ### 2/10 – Terrible #### Misty C. 10 oct. 2024 Points faibles : Propreté #### Do not rent First of all we rented without reading reviews, our bad. Then we read reviews and most of the negative ones were older and some newer ones were better. Photos of the property listed a separate garage with pool table, foosball and darts and that’s why we rented the place. One review stated that the “man cave” was not accessible upon arrival. I tried to reach out to Vacasa, the property manager to confirm is the pool room was available as that is why they rented, they NEVER responded. Several days before we were supposed to go I inquired again about the room and no response. I also through further research and by going to vacasa’s site I was able to find reviews that were not listed on VRBO that were horrible about stained bedding and sheets and stained carpets and the whole house smells like smoke, this is a very deceptive practice by VRBO and the length of time between multiple reports of the same shows Vacasa and the homeowner are complicit in this disgusting property. With this new information and the now state of emergency declaration because of the impending hurricane I asked VRBO for a refund and was told on the phone that would not be a problem and they just needed to contact the property manager. Well Vacasa called and said no refund under any circumstance, including a warning from our governor not to travel to western North Carolina. they still will not refund my money. They offered $100 for loss of amenity because they finally admitted that the man cave was not open ##### Misty C. Séjour de 2 nuits en septembre 2024 ### 2/10 – Terrible #### Bradford B. 9 sept. 2024 Points faibles : Propreté #### The worst place I’ve ever stayed It was absolutely disgusting. The carpets are incredibly stained, as are the bedspreads and sheets. Whole house smells like smoke, there were dead bugs everywhere inside and out. The bathrooms are missing multiples pieces of tile. The porch was filled with mildew, mold, leaves, and bugs so it made it totally unusable. No trash can in the house. And it was never mentioned that the last mile to the house was a mile long, steep gravel road. That isn’t a huge deal but should be mentioned in the listing. I was driving a small car and scratched the front multiple times due to the bumpy road steep driveway, so I would have appreciated if I had known that might have been an issue. So beware, the pictures in the listing and the description are totally staged and do not represent the state of the house AT ALL. ##### Bradford B. Séjour de 2 nuits en septembre 2024 ### 10/10 – Excellent #### Sarah C. 10 août 2024 Points forts : Propreté ##### Sarah C. Séjour de 3 nuits en mai 2024 ### 8/10 – Bien #### Jonathan M. 10 août 2024 Points forts : Propreté ##### Jonathan M. Séjour de 2 nuits en avril 2024 ### 4/10 – Médiocre #### Tim H. 28 juill. 2024 Points faibles : Propreté #### Honest Review I will summarize as best i can. The location is awesome! HOWEVER, it should be noted that you will not get a car up the 1 mile gravel road that is very mountainous! You must have some ground clearance. The only thing the listing says is 4wd may be necessary for snow/ice. The layout of the house is nice. There are things that could be better, but I can live with and there are things that are unacceptable. i preface this because, now doing more research, ALL of these items had been mentioned in reviews as far back as October 2023.! 1. The shower on the main level has a door, that you have to open and close that is barely on the tracks, and is a safety hazard for anyone trying to operate. You expect it to slide and close, not fall off the track and completely come off! There's no handle on the inside to even close the shower once you get in. 2. The shower on the bottom floor has a detachable wand shower head, but to ATTACH the shower head the main piece is broken, so unless you like to shower with one hand you're out of luck. We had 10 people to use one shower. 3. The basement shower has significant mold in the ceiling tiles which has been noted by several. 4. The locked closet in the basement has a HORRIBlE smell coming from it. We think this is coming from the mold, which is probably tied directly to the leaking Refrigerator/Freezer that has been noted for the LAST YEAR that is still leaking. I'm out of room but $400 night, NO! Dissappointed ##### Tim H. Séjour de 2 nuits en juillet 2024 ### 6/10 – Acceptable #### Rae H. 13 juill. 2024 Points forts : Propreté #### Lovely view of Gem that needs some polish Lovely secluded place that was overall comfortable. The views are incredible & we loved being on top of the mountain. Be prepared for the 1 car wide, well maintained gravel path up. There are a few turn offs if you meet someone. The house is in need of a few fixes. They are the same issues others have mentioned in their reviews from over a year ago - leaking fridge, few lights not working, 2 broken bed frames (creating sags in mattresses), & a heavily damaged entry door. These all take our rating down. Sad none of these things have been resolved! It will sleep 14 as pictured and described but kitchen amenities & number of towels provided do not support nearly that number of guests. Nor does the size of the grill. Take TP as we arrived to find only a 1/4 of a roll for the entire house. Game room has missing/broken items. Is a bit musty in there. They do have a nice book collection in the house. ##### Rae H. Séjour de 6 nuits en juillet 2024 ### 10/10 – Excellent #### Jazzlynn D., Philadelphia, MS 31 mars 2024 Points forts : Propreté #### NAYO Tourney The place was nice. Our children enjoyed it especially the jacuzzi. We wouldn’t mind staying again. ##### Jazzlynn D. Séjour de 4 nuits en mars 2024 ### 10/10 – Excellent #### Rodney F. 1 févr. 2024 #### Great times Great views, plenty of room, Great garage for kids to play in. Negatives: Refrigerator leaks on floor if you turn on ice maker. Difficult to get up steep drive ##### Rodney F. Séjour de 2 nuits en janvier 2024 ### 2/10 – Terrible #### Rodney N. 24 oct. 2023 Points faibles : Propreté #### 4 days of hell The house is disgusting, filthy dirty, mold and mildew in basement and bathrooms. Carpeting has not been cleaned in a long time, stains everywhere including vomit. Hot tub stunk and was cloudy, no way would we ever get in it. Cigarette butts and bottle caps everywhere. Several inches of leaves all over the deck, stairs, and patio. The road to the house is terrible, not maintained, ruts and narrow. There is no way that we could have gotten to the house in our corvette, good thing the car we drive has all wheel drive. We could go on but let the renter beware, we will probably never use VRBO again, and deserve a full refund. ##### Rodney N. Séjour de 4 nuits en octobre 2023 ### 10/10 – Excellent #### Melinda H. 18 sept. 2023 Points forts : Propreté #### Great time We really enjoyed our vacation and it was very nice and secluded in the mountains. We had a blast and only had problems with wifi but other than that was an awesome vacation ##### Melinda H. Séjour de 3 nuits en septembre 2023 ### 8/10 – Bien #### Stephanie M. 4 sept. 2023 Points forts : Propreté #### A great stay in the mountains! We had a great stay at this location in the mountains! We were a little nervous because of some of the reviews- some turned out to be true while others had been addressed. The driveway was gravel and long… but this was no issue at all for our vehicles… and almost welcomed because we were off the beaten trail and enjoyed being remote. A great view! It was very clean! A little sparse on the kitchen utensils, no dishwasher and the fridge leaked a bit. We also had to use a back-up key because the keypad didn’t work- but were thankful for the backup key and quick communication with the property manager. The garage was super fun for the kids and we enjoyed the bonfire pit. We were thankful to have found the strung lights near the pit because it was on the far side of the garage. All-in-all… it was a better experience than expected, a great stay… and we all had fun and enjoyed it! ##### Stephanie M. Séjour de 3 nuits en septembre 2023 ### 2/10 – Terrible #### Anne S. 7 juill. 2023 Points faibles : Propreté #### Description did not match the stay What was promised on the booking description was not given. The driveway was unaccessable with our low profile car. If we had we been told there were two driveways to the house, that would have helped. We could not gain access to the house with the code provided due to the fact that the housekeeping staff double locked the door. Got in through an unlocked sliding glass door. Basement door was broken by a crow bar and was never fixed. Fridge leaked water all over the kitchen the whole week we were there. No coffee pot for breakfast. Broken glasses in the cupboard. Broken lamp shades and lights beside beds did not work. "Game Room" was full of broken cue sticks and broken darts and was unusable, which was part of the reason for booking the house since my son likes to play pool. Stains on bedspreads. A window in the shower was covered with a torn up and stained shower curtain.We took pictures of everything and honestly we should have gotten a discount with what we got for what we paid. When we called the "host" hotline, for help, the customer service staff was rude and unsympathetic, even argued with me when I mentioned the struggles we were having. Had I paid closer attention to the past reviews, I would have seen that some of these things complained about in the past were never fixed and were the same issues we had. Obviously the owner does not visit the site, or simply does not care. This was our first Vrbo, which makes us questions future stays. ##### Anne S. Séjour de 5 nuits en juin 2023 ### 10/10 – Excellent #### Callie S. 5 janv. 2022 Points forts : Propreté #### Throroughly enjoyed We enjoyed staying at this property very much! It was clean and roomy and the location was great. It’s a little tricky to get to especially in a big truck but overall was great ##### Callie S. Séjour de 6 nuits en décembre 2021 ### 8/10 – Bien #### Linda H. 1 déc. 2021 Points forts : Propreté #### thanksgiving vacation heat on the lower level was not good, sent email and was told would look into it never heard back. game room no heat and couldn't play pool because no tips on pool sticks. Overall everything was good and we did enjoy our time there. thank you ##### Linda H. Séjour de 4 nuits en novembre 2021 ### 4/10 – Médiocre #### Ken P. 23 nov. 2021 Points faibles : Propreté #### Well, we had high hopes.......... First, the folks at VACASA were tremendous!! We had 0 issues with them. They responded in a timely and professional manner to us! so 5 stars to VACASA! As for the cleaning company & property owner, shame on you! You have some work to do! If properly cleaned & the owner spent about 3 days & $2000, the house would be phenomenal!! The view is unbelievably beautiful - could not ask for better! The house is NOT being cleaned...it's having the linens & towels washed & it seemed to be disinfected.....but I would say it hadn't been vacuumed or swept in weeks.....Not 1 vacuum cleaner "trail" on the carpets...not 1.. for the lamp in the living room - it was last dusted in approx 2002....there were wrappers, paper, and dirt behind end tables and in every bedroom somewhere.....we had to wash all utensils and dishes before we were able to use any of them.....oddly, there were plenty of dishwasher pods -- just no dishwasher...One reviewer mentioned the safety of the house...Honestly, I thought "I bet that is an overreaction"....IT WAS NOT! The railing around the upper concrete deck is wobbly at best - I tested it before letting anyone else near it because it looked like it was leaning.....75" tv that was hanging off the wall where whoever installed it, missed the studs on 3 of the 6 mounting bolts & used no anchors!!! I found a wooden box in the den to hold it up and sent pics to VACASA. The toilet on the middle floor is terrible! I basically had to plunge it multiple times - not for "#2, but even for #1".....I told VACASA not to worry about a plumber, I'd just take care of it vs. having to work with a plumbers schedule....If the owner would stop patching & pay a professional to do maintenance, this house would be AMAZING! Know your limits, you're not a sheetrock hanger, nor painter, nor carpenter/handyman!! Invest in your property and stop nickeling and diming it....otherwise sell it to someone who will take the few days & minor amount of money to fix it right - see pics of ceiling tiles covered in mildew! It's a $50 fix..wth? Also, make sure you assign your guests their rooms carefully - downstairs if kept comfortable, the upper 2 levels are a sauna....if upper 2 floors are comfortable, lower floor is an icebox....no in between! Pics are a deceiving as they are not a true representation, but they are real estate pics so you expect that some....what a shame for this house to be in this condition! and yes, I have pics of it all ##### Ken P. 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