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Travelodge By Windham Whitecourt – Avis

2.5 out of 5
Travelodge By Windham Whitecourt
5003 50Th St, Whitecourt, AB

Avis

5,8
Note de 10 – Excellent, d’après 4 avis sur 31." "
Note de 8 – Bien, d’après 8 avis sur 31." "
Note de 6 – Acceptable, d’après 9 avis sur 31." "
Note de 4 – Médiocre, d’après 2 avis sur 31." "
Note de 2 – Terrible, d’après 8 avis sur 31." "

6,4/10

Propreté

6,0/10

Service et personnel

10/10

Commodités

5,6/10

État et installations de l’hébergement

Avis

6/10 – Acceptable

Brent

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great service when they are around to get it! Too few workers so front cpu yet staff usually up cleaning rooms.
Séjour de 2 nuits en février 2020

2/10 – Terrible

Stacey, Whitecourt, Alberta

Points forts : Propreté, commodités et état et installations de l’hébergement.
The room was cold no heat, had to change rooms. First room gave 2 heaters which blew breaker. second room was cold, asked for a second blanket was told not allowed to give extra out, but eventually didi, (a thin bed spread) should be credited as 2 nights trying to keep warm and couldn't sleep
Séjour de 2 nuits en décembre 2019
Rose a répondu le 17 déc. 2019
Dear Stacey, I apologize for the inconvenience during your stay with us. Rest assure that we have corrected the issue already. Thank you for your understanding.

8/10 – Bien

Ashley

Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en septembre 2019
sam a répondu le 1 oct. 2019
Thank you for staying at Travel lodge, hope you enjoyed your stay and look forward to seeing you agin. Samantha front desk

8/10 – Bien

Kim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2019
Jackie a répondu le 17 sept. 2019
Thank you Kim for staying with us. We're glad you have a good stay withus. Hope to see you again. God Bless!

8/10 – Bien

Voyageur vérifié

Séjour de 3 nuits en août 2019
Rose a répondu le 10 sept. 2019
Thank you for your review. Were glad you enjoy your stay with us. Hope to see you again.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2019
Rose a répondu le 13 août 2019
Thank you for the review. We hope to see you again on your next trip in here in Whitecourt..

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en juillet 2019
samantha a répondu le 23 juill. 2019
Thank you for staying at the Travel Lodge, we hope to see you again Thank you Samantha from front desk

6/10 – Acceptable

Helen

Points forts : Service et personnel, confort de la chambre
Ok place
Hardly any tv channels, could not watch my shows
Séjour de 1 nuit en juillet 2019
samantha a répondu le 23 juill. 2019
Im very sorry to hear that, i will make a note and see what i can do to fix this, i hope you enjoyed you stay and hope to see you again Thank you Samantha from front desk

10/10 – Excellent

kathrine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great service. Above and beyond!
Jackie and the manager were very welcoming and went out of their way. Jackie even helped me with getting my luggage! That doesn’t happen anywhere else!
Séjour de 1 nuit en juin 2019
Jackie a répondu le 2 juill. 2019
Thank you so much for the comments. We will do more to serve you. We hope to see you to the next bookings to Travelodge Whitecourt. Have a Great day ahead.

8/10 – Bien

Doug

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en avril 2019
Jackie a répondu le 11 avr. 2019
Thank you Dough. It's a great pleasure for us having you here.We will try more to do our best to let you enjoy your stay and be more comfortable for your next stay. Have great day and God bless!

8/10 – Bien

Kevin

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Crappy parking bit nerve racking so close to bar.
Séjour de 1 nuit en mars 2019
Jackie a répondu le 11 avr. 2019
Thank you for comments like this. It will help us more improved our parking area to make it more safe and comfortable to our guest like you. Have a great day!

2/10 – Terrible

Lester, Albert

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Old and cold
Not good, old and dirty place. Had a electric heater, added to room. Looked like it was 30 years old and barely worked. Almost froze, notified staff and moved to a different room, same old ugly room with a base heater again. Yikes
Séjour de 1 nuit en novembre 2018
FD a répondu le 20 nov. 2018
Thank you for your feedback. We apologized for your unpleasant stay and we already forwarded your concern to management.

10/10 – Excellent

G, winnipeg

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
it was a grreat stop over. Staff was very friendly and accomodating
Séjour de 1 nuit en septembre 2018
Wilfred a répondu le 1 oct. 2018
Thank you very much for your valuable comment and we really appreciate your positive feedback. We're glad you enjoyed your stay. It was a pleasure to serve you and hope to see you again in our hotel.

8/10 – Bien

Angela, Lacombe ab

Points forts : Propreté, service et personnel et confort de la chambre.
Bathrooms old. door lock on outside of stall in basement ballroom.
Séjour de 1 nuit en août 2018
Rose a répondu le 14 août 2018
Hi Ma'am Angela, Will address this issue immediately. Thank you so much. Have a wonderful day!.

2/10 – Terrible

Grumpy, Calgary, AB, Canada

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Crapest hotel of the the last 10 years.
The place is a dump the room booked was not even close to what they tried to get me to use. The place is in very poor maintenance, the staff could care less about customers. For non smoking rooms when and If they have them they spray some lysol or similar. When I was at the front desk they were trying to get people to double or triple up on the rooms. The place is a dive and I am being kind.

6/10 – Acceptable

Valerie, Lloydminster, AB, Canada

Points faibles : Propreté, état et installations de l’hébergement
2 Star Stay
It was clean enough where it counted (ie. bathroom, bed, etc), but the floor didn't look like it had been vaccuumed in awhile (cigarette ashes on the floor). It was very much in a state of disrepair. In our first room the shower didn't work, in the second there was a few burnt out bulbs, and the headboards and chairs were coming apart. There were burn marks in the bedspread and carpet from cigarettes, and the hallways smelled like smoke. Also, in our second room, one of the taps was not attached to the hot tub and there were a few tools/small parts sitting on it. BUT, for the price I paid to stay there, I really didn't expect more.

6/10 – Acceptable

Voyageur vérifié

Nothing fancy, clean room, very reasonable price
This is definitely not an "upscale" hotel however the room was clean and comfortable. I wouldn't take a family here for a holiday weekend however if all you need is a place to sleep it works.

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
If this is the last place in town... DON'T DO IT!
When booking a hotel for the night and seeing this was the last hotel with rooms available... I just tried to ignore the bad reviews and thought it really couldn't be that bad... well it is! Just go to the next town or stay in your car! Anything is better than this disgusting hotel. We walked in around 11pm to get our room and well the bartender of the lounge was also the guy to check us into the hotel. We had to stand waiting while he finished making shots for the patrons of the bar! It was an extrememly uncomfortable process and the rooms smelled! They are dingy, dirty and my tv didn't work. I am not a germ-o-phobe but I felt the need to kick of the blankets and sleep with my jacket and scarves around me. I got up early and couldn't wait to get the heck out of there! So do not stay here, even if it is the last place in town! The walls are either not cleaned or stained, the grates in the roof are open or fallen off. I didn't feel safe or clean or rested in this place. So this was a complete waste of my money and I regret supporting this business as they clearly have no concern for how their guests feel staying here.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, confort de la chambre
We weren"t expecting much of this hotel, but it was alright, we just needed a place to sleep so for us it was fine.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Good value for the money
It was good value for the amount we paid and it's obvious that this hotel is going through renovations and improvements. Our room was quite clean, the bathroom looked new and all the furnishings were quite new. We would stay there again.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Points faibles : Service et personnel
Not a place for families
Hotel in a seedy part of town. The front desk attendant must be gotten out of the bar to sign in. Room itself was not bad but remote for tv was missing and when I could finally get hold of front desk attendant (serving in the bar) there were no more remotes available, so many channels were unavailable. If you like to sleep in past 06:30am this is not the hotel for you as the morning train will ensure you are awake. The korean/Japanese restaurant is fairly good. The best thing I can say about this hotel is that it was inexpensive.

6/10 – Acceptable

Peeyush, Calgary, Alberta

Points faibles : Propreté
reasonable choice considering the cost
Location is good. Not much disturbance. Towels and bed were clean and net access quick . Standard breakfast and a decent coffee maker in the room along with hair dryer and an iron board, art its price this was a good deal.

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
howard johnson in Whitecourt
The pictures online for this hotel are very misleading. Did not feel comfortable whatsoever in this hotel. Seemed like a rough part of town. The front desk had a sign that said "for assistance please see lounge". My room was dirty, there was mud all over the carpet. There was no screen on the window. Little notes were posted around hotel room with information written such as "This hotel has no air conditioner" When I walked into the room it smelled of body odor. I would never stay at this hotel again.

2/10 – Terrible

Marlene, Mirror, AB

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Howard Johnson in Whitecourt
This is a very old hotel in a bad location. I had second thoughts about staying there when I saw it. We received a wake-call at 5 a.m. which we had not requested so were very unhappy with our stay.

4/10 – Médiocre

Voyageur vérifié

Points faibles : Service et personnel, état et installations de l’hébergement
Howard Johnson in Whitecourt Alberta
The hotel was in very poor shape. The outside was run down . The location was in a rough part of town. The air conditioning did not work. Screens in windows had holes in them. Some lamps in rooms did not work. The one worker was also busy tending the bar but was polite and helpful. The continental breakfast was good.

2/10 – Terrible

Vivienne, New Zealand

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A shocking experience
This hotel would rank as 2nd worst accomodation after many trips to USA /CANADA.The photos on the website must have been taken when the hotel was new! It is located next to the railway and the trains let you know it. The foyer is smelly and run down and the entrance doors are filthy.We nearly turned around but were too weary .We had to go into the bar to get the receptionist for service/check in. The ground level hotel exterior is in need of paint and a tidy up. The carpet in the room was dirty and the room stank of smoke etc The bathroom was clean, We skipped the free breakfast to scarper.

2/10 – Terrible

Todd, Nanaimo, BC

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Dirty, dirty, dirty!
Decor was old but not classic. Looked like vomit in corner of elevator floor, old carpet, old mattresses, had to go into scuzzy pub to find service. Was advised to park in view of video cameras as if my rental car would be on blocks if I didn't. The only advantage this place had was price, and it wasn't worth the savings.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Howard Johnson Whitecourt - not so great
The hotel is very old looking, and fairly run down. In our room, the heater was not working very well, so they had left 2 small portable space heaters in the room, but those were not only largely ineffective, but very loud. The beds were fairly firm, which may be good for some people, but I awoke both mornings with a very sore back. The wireless internet was not very fast and disconnected frequently. This may have been due to our location within the hotel, but I'm not sure. Even for a town as small as Whitecourt, there are definite have/have not areas, and this hotel is in a fairly old and somewhat sketchy part of the town.

6/10 – Acceptable

Angelena, Edmonton, AB

Points faibles : Propreté, confort de la chambre
Hotel good......Expedia not so good
Not impressed with my Expedia booking

10/10 – Excellent

ken, victoria b.c. canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
good hotel
good location and very good continental breakfast, we will stay there again.

4/10 – Médiocre

Erin, Alaska

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Not impressed at all.
The hotel is in a sketchy location, the shampoo in the bathroom was only half-full (its obvious that they were re-using them) and the front desk clerk was less than friendly. However, it was really cheap, so I guess you get get what you pay for. The Korean restaurant next door was very tasty, though,