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The Ritz Cafe and Motor Inn – Avis

2.5 out of 5
The Ritz Cafe and Motor Inn
5032 Caxton Street W, Whitecourt, AB

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 24 avis sur 85." "
Note de 8 – Bien, d’après 42 avis sur 85." "
Note de 6 – Acceptable, d’après 10 avis sur 85." "
Note de 4 – Médiocre, d’après 5 avis sur 85." "
Note de 2 – Terrible, d’après 4 avis sur 85." "

8,0/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

7,4/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Louise

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Spencer

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Place slaps it's exactly the correct amount of dated motel for the person that prefers the quiet and more relaxed vibe of a old motel. It is what it is and you know what it is it fills its role perfectly.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Kelly

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice bar attached to the place

8/10 – Bien

Sean

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for staying at The Ritz! Hope to have you again!

10/10 – Excellent

Ryan

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
super comfy beds lots to choose from for tv i didnt like that my window didnt lock an tub was kinda small
Séjour de 1 nuit en juillet 2023
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

4/10 – Médiocre

Paul

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2023
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Bien

Mario

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Free breakfast was appreciated!!
Séjour de 1 nuit en octobre 2022
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Bien

Alec

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2022
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Excellent

Peter

Voyage en groupe
Points forts : Service et personnel, état et installations de l’hébergement
For the price point it was great the room was very clean and in good shape for a older place on the hiway also the breakfast was awsome great job to everyone at that location i will definitely stop there again great place at least a 9 out of ten
Séjour de 1 nuit en août 2022
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

6/10 – Acceptable

Dawn

Séjour de 1 nuit en juin 2022
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for staying at The Ritz!We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

4/10 – Médiocre

Wyatt

Séjour de 1 nuit en juin 2022
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Excellent

Betty Ann

Séjour de 1 nuit en mai 2022
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Bien

Erik

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Good value. All staff were very nice. Slept good. Older but I like having everything I need on site. Can’t believe they have a fresh made free breakfast at this price.
Séjour de 1 nuit en mai 2022
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Excellent

Jim

Séjour de 1 nuit en décembre 2021
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

6/10 – Acceptable

Sonya

Not the room I booked. Had a musty door, from dampness
Séjour de 2 nuits en octobre 2021
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Excellent

Michelle

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
An older hotel but there is a new section where I stayed. It was quiet and fairly new on the inside. You get a free sit down breakfast in the restaurant which is delicious.
Séjour de 1 nuit en septembre 2021
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Bien

Dawn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
a little worn but clean and tidy..comfy mattress and great staff...really a good value for the price and the pet fee was very reasonable...
Séjour de 1 nuit en septembre 2021
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Excellent

Margaret

Points forts : Propreté, service et personnel et confort de la chambre.
Good, fair
Good place to stay food I. The restaurant is decent. Rooms could use a bit of updating as the bathroom was very cold and cold tile floor.
Séjour de 1 nuit en août 2021
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2021
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

4/10 – Médiocre

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points faibles : Commodités, état et installations de l’hébergement
Sometimes I like to try and give the local guy some opportunity for service. The reviews for this place were pretty good. However, our stay at the ritz included being given two rooms that had not been resided in or looked at for a LONG time. The first smelled like sewer and I found the bathroom toilet water had completely evaporated and was letting some smell in. In the other room the first couple seconds of running the tap produced mud. Expedia stated breakfast included...when there I found out it was 1 breakfast/room. End result was 2 breakfasts for 7 people. On the other hand, the breakfast was a hot breakfast and tasty. With a bit more care and attention to rooms being rented out...and clearer communication on amenities...it could have been okay.
Séjour de 1 nuit en mars 2021
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Excellent

Martin

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay
Séjour de 1 nuit en novembre 2020
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

6/10 – Acceptable

Kevin, Airdrie

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Service et personnel, commodités
An older Motel and needs updating. Non smoking room we were in had smell of stale smoke. Had cafe attached which had decent food at a reasonable price.
Séjour de 1 nuit en septembre 2020
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en mai 2020
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

8/10 – Bien

Andrew

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Livin on the Ritz
Good place to stay while working in the area. All required services are close by
Séjour de 4 nuits en février 2020
front desk a répondu le 7 mars 2020
Thank you for your positive feedback. We hope you have a great day.

10/10 – Excellent

Mark

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2020
front desk a répondu le 7 mars 2020
Thank you for your positive review! Have a great day.

8/10 – Bien

Andrew

Séjour de 5 nuits en janvier 2020
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Excellent

Andrew

Séjour de 4 nuits en décembre 2019
The Ritz Cafe & Motor Inn a répondu le 28 nov. 2023
Thank you for your positive feedback.We try our best to cater to the needs of our guests and attend to any of your concerns.We hope to have you again!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, commodités
Séjour de 1 nuit en décembre 2019
Front Desk a répondu le 13 déc. 2019
Thank you for your Review! Hope to see you in the future.

8/10 – Bien

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hot breakfast included. Staff were helpful.
Séjour de 1 nuit en décembre 2019
Front Desk a répondu le 4 déc. 2019
Thank you for your feed back. Hope to see you in the future!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good, free breakfast! That attracts me to the hotel.
Séjour de 1 nuit en novembre 2019
Front Desk a répondu le 20 nov. 2019
Thank you for your rating!

8/10 – Bien

Ashley

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2019
Front Desk a répondu le 20 nov. 2019
Thank you for your rating!

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en septembre 2019
Front Desk a répondu le 20 nov. 2019
Thank You for your rating!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel
Very comfortable, staff friendly and accommodating, excellent food
Séjour de 1 nuit en septembre 2019
Front Desk a répondu le 20 sept. 2019
Thank you for your feedback! We are happy you enjoyed your stay with us.

8/10 – Bien

Voyageur vérifié

There 2 sections to this hotel. One renovated and one not , this time I stayed in the renovated section the hotel charges too much for damage deposit 3 times the other hotels in the area
Séjour de 1 nuit en septembre 2019
Front Desk a répondu le 20 sept. 2019
Thank you for your feedback. We are sorry for any inconvenience that may have be caused.

6/10 – Acceptable

GAIL

Voyage en groupe
Séjour de 1 nuit en août 2019
The Ritz a répondu le 23 août 2019
Thank you for your review!

8/10 – Bien

Jim

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en août 2019
The Ritz a répondu le 23 août 2019
Thank you for your review!

8/10 – Bien

Cheryl

Points forts : Service et personnel
Older hotel, small beds, but good price. Breakfast really good!
Séjour de 1 nuit en août 2019
front desk a répondu le 10 août 2019
Thank you for the review. We appreciate your feedback. Have a great day

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2019
front desk a répondu le 27 juill. 2019
We are sorry you didn't enjoy your stay with us. Have a good day.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff, room was clean and well presented, breakfast included with stay was well prepared.
Séjour de 1 nuit en juillet 2019
front desk a répondu le 15 juill. 2019
Thanks so much for staying with us and for taking the time to do a review. We hope you have a wonderful day.

2/10 – Terrible

Unhappy, Whitecourt

Voyage en famille
Points faibles : Propreté, service et personnel
No phone, no clock, cigarette burns on bathtub, toilet seat had deep cut groves on it, smoke detector removed. Free breakfast was terrible. Potatoes tasted awful and were unedible, bacon was almost raw also inedible. Overall this place was a disaster.
Séjour de 1 nuit en juin 2019
front desk a répondu le 27 juin 2019
Thank you for bringing these matters to our attention and we apologize for any inconvenience. Have a good day.

8/10 – Bien

Chad

Points forts : Service et personnel, confort de la chambre
Séjour de 2 nuits en juin 2019
front desk a répondu le 23 juin 2019
Thanks for posting a review. We hope you have a great day!

4/10 – Médiocre

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Internet and breakfast were good but this property getting old and looked like 20 yrs ago was very modern and nice but not today
Séjour de 1 nuit en juin 2019
front desk a répondu le 20 juin 2019
Thank you for taking the time to post a review. Have a good day.

10/10 – Excellent

ROBERTO LIMA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Surpresa
Atendimento excelente, café da manhã bom. Quatro amplo com tv a cabo.
Séjour de 1 nuit en mai 2019
front desk a répondu le 24 mai 2019
Gracias Senor Lima! Thank you for posting a review and we hope you have a great day.

8/10 – Bien

Galen

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en avril 2019
ritz a répondu le 24 avr. 2019
Thank you for your review!!

10/10 – Excellent

Annette

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great gem at very affordable price!
Very nice hotel, staff was friendly and professional. Room was clean, and updated. Bed was firm, seemed a bit smaller than our queen sized one at home, but overall was good. If we are ever in the area will stay again. The cafe was charming, pizza was very good and the included breakfast was tasted and filling!
Séjour de 1 nuit en mars 2019
front desk a répondu le 30 mars 2019
We are so glad you enjoyed your stay with us. Thank you so much for taking the time to leave such a nice review. Have a great day!

8/10 – Bien

Marlene

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
We enjoyed our stay. Nice staff.
Séjour de 1 nuit en mars 2019
front desk a répondu le 16 mars 2019
Thank you for choosing to stay with us and for taking the time to post a review. Have a great day.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2019
front desk a répondu le 1 avr. 2019
Thank you so much! Have a great day.

8/10 – Bien

Michael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2019
front desk a répondu le 20 févr. 2019
Thank you for the review. We are happy that you chose to stay with us and hope you have a great day.

8/10 – Bien

Damion

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2019
front desk a répondu le 28 janv. 2019
Thanks for staying with us and for taking the time to post a review. We hope you have a great day.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
Needs new carpet and updated décor. Good free breakfast and good staff. Still a good deal.
Séjour de 1 nuit en janvier 2019
front desk a répondu le 15 janv. 2019
Thank you for staying with us and taking the time to post a review. We hope you have a great day and a safe journey.