The air conditioner is extremely loud, like an airplane engine in your apartment. It also only cools the common area. It does not help even with the bedroom that is right across from it, making it difficult to sleep. We contacted the owner ahead of time about getting into the condo, and she did not provide her phone number or check her email near check-in time. We did have a problem getting in, and she did not respond for an hour and a half. Otherwise, the condo and area are very nice. The pool and gym were great. The condo is clean, well-equipped with dishes, pots, etc