In-room safe, desk, iron/ironing board, cribs/infant beds
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Reviews of Microtel Inn & Suites by Wyndham Seneca Falls

2 out of 5
Microtel Inn & Suites by Wyndham Seneca Falls
1966 Route 5 And 20, Waterloo, NY

Reviews

7.6

Good

Rating 10 - Excellent. 285 out of 1003 reviews" "
Rating 8 - Good. 383 out of 1003 reviews" "
Rating 6 - Okay. 189 out of 1003 reviews" "
Rating 4 - Poor. 95 out of 1003 reviews" "
Rating 2 - Terrible. 51 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roseanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2024

2/10 Terrible

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
I’m requesting a refund or a free weekend stay at any Wyndham Hotel. Last night the tv wasn’t working properly the staff tried to get it working but it didn’t work…I had no television access. This toilet overflowed with a single flush water was 2” in the bathroom running into foyer and bedroom area. I had no access to the bathroom in my room for the entire night. The staff was very apologetic. I booked thru Expedia so I was told that Expedia will compensate me for the inconvenience. Contact me at 595-491-4933. Respectfully, Mrs. Sheri E. McFadden
Stayed 1 night in May 2024

6/10 Okay

Lyle

Travelled with partner
Didn’t like that we had no refrigerator and microwave in room and no hot breakfast for the price I paid which was $190.00 per night. The bed was uncomfortable too
Stayed 2 nights in May 2024

6/10 Okay

Brian

Travelled with partner
No butter in breakfast room for 4 days. Very little to eat for breakfast. Front desk loud in the evening keeping everyone awake .
Stayed 3 nights in May 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Richard

Travelled with family
It was good
Stayed 3 nights in May 2024

4/10 Poor

Kenneth

Travelled with partner
Disliked: Staff & service, amenities
Came to check in, two women at the counter getting an additional room key, waited behind them. When he finished with them, he turned and went back in the office and sat down. No acknowledgement I was even standing there!!!! I’m 6’4, he surely saw me. I moved over where he could see me again and got “did you want to check in”, almost like he was annoyed to get up.
Stayed 1 night in Apr 2024

4/10 Poor

Eric, Rochester

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The continental breakfast was gone 1 hour and 15 minutes before their end time. No bagels left at all. Only stale cereal and a couple oranges. The coffee was empty. The place needs a good cleaning. Our room was ice cold upon arrival and looked dirty.
Stayed 1 night in Apr 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the fact that there was no microwave, refrigerator or ice available. Also, our bathroom sink was very slow to drain.
Stayed 1 night in Mar 2024

8/10 Good

Bev

Travelled with family
Liked: Cleanliness, staff & service
Close to del lago ...dated and noisy.
Stayed 1 night in Mar 2024

8/10 Good

Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean, can hear others in the hallway and tv sound is lousy. Continental breakfast is good. Felt very safe in this hotel.
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
It was extremely noisy. We were on the first floor and we could hear all the conversations from the people in the rooms on both sides of us. We also had people outside the windows having conversations all night. The shower head was extremely dirty. My shower started off cold, went to scalding hot and then back to freezing cold again.
Stayed 1 night in Mar 2024

2/10 Terrible

Cass

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Mar 2024

10/10 Excellent

Carrie

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

James Saporito

Liked: Cleanliness, staff & service, property conditions & facilities
Room was decent.
Stayed 1 night in Mar 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Property conditions & facilities
Will not ever stay here again. Our room carpet was stained & there was this white stuff on the wall you think they would get that off the wall. I will pay more for a better hotel. And the water in the shower wasn’t hot at all.
Stayed 1 night in Mar 2024

8/10 Good

mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great value for the price. Definitely plan on getting breakfast somewhere else dont count on the included breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Feb 2024

2/10 Terrible

reshma

Travelled with family
Very disappointed , nasty bathroom very bad
Stayed 1 night in Feb 2024

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for an amazing 2 night stay
It was amazing the staff here were so kind and helpful, the beds were comfy and cleaned, worth coming back every time, keep doing what you guys are going
Stayed 1 night in Feb 2024

6/10 Okay

CHRISTY

The free breakfast was very dissapointing.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom were very clean. We were disappointed in the breakfast- in the pictures it showed a waffle maker, but there was not one on the site.
Stayed 1 night in Jan 2024

6/10 Okay

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Close to restaurants and casino.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff were very helpful & friendly. Unfortunately, there was something wrong with the heating unit in my room & it was too hot. I did let them know at checkout & they apologized & advised that they would look into it for the future. The free breakfast was much appreciated too.
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay....
Stayed 1 night in Jan 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Windowseat a pleasent addition to room
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Stayed 1 night in Jan 2024

8/10 Good

Denise

Stayed 1 night in Jan 2024

10/10 Excellent

DAMEION

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Diane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very outdated. The carpets had sins and the room smelled very musty. The bathroom sink did not drain well. This was a nice place to stay years ago but not anymore.
Stayed 3 nights in Dec 2023

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service
This hotel is good for an overnight stay. Clean and the staff was friendly. There are no extra frills here. The walls are very thin so you hear everything going on in the room next to your room, the people inbthe hallways and the rooms above you as well. Wifi is very spotty and not reliable.
Stayed 1 night in Dec 2023

4/10 Poor

thomas

Travelled with partner
Disliked: Cleanliness, staff & service
Our toilet did not flush completely, room was noisy, street lights we shining in room all night. sink didnt empty. room smelled like industrial cleaner
Stayed 1 night in Dec 2023

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Satisfied
Older place that could use a little updating. No refrigerator. Continental breakfast is coffee and basically cold items. Friendly service. Comfortable stay for the price.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dianne, Hornell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to wineries, casino and shopping
Stayed 1 night in Dec 2023

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to NYS Thruway (Route 90). Plenty of places nearby to eat and shop and explore local history.
Stayed 1 night in Nov 2023

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2023

2/10 Terrible

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
For the price it was ok. Did not like that we were given a handicap room.
Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Stayed 1 night in Nov 2023

8/10 Good

Mary

Stayed 1 night in Sep 2023

10/10 Excellent

Lise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, some hotel beds are hard, this was not.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Anne Marie

Stayed 2 nights in Sep 2023

4/10 Poor

Clare

Stayed 1 night in Oct 2023

6/10 Okay

Maria

Travelled with partner
This gets 4 stars because it was fairly clean and it was convenient as we were traveling on I-90 towards Ohio. It was nothing special, but for an overnight stay it was fine. It was pretty close to main street, had ample parking, offered light breakfast fare and was quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

steven jon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passing through and meeting up with family
Stayed 1 night in Oct 2023