Merci d'avoir pris un moment pour laisser un avis, Alain. Le personnel et moi-même du Red Roof Inn PLUS+ Washington DC - Alexandria apprécions votre note de 4/5 suite à votre séjour. Je suis heureux que vous ayez trouvé du café à la réception. Cependant, vous avez indiqué que le manque de cafetière dans les chambres gênait votre séjour. Notre équipe Red Roof s'engage à satisfaire nos clients, vos commentaires seront donc pris en considération car ils nous aideront à améliorer notre expérience client.Merci encore de partager votre expérience avec nous. Nous serions ravis de vous revoir si vos voyages vous ramènent dans notre région.Sincèrement,Gabrielle Red Roof Management RediResponse Specialist

Cher Alain,Merci de nous avoir parlé de votre récente visite à RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. Nous vous remercions pour votre note de 3/5. Cependant, vous avez indiqué que la longue attente à l’enregistrement n’était pas idéale. Les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons d'améliorer continuellement la qualité de nos services.Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci encore de partager votre expérience avec nous. Notre équipe de Red Roof serait ravie de vous revoir si vos voyages vous ramènent dans notre région.Sincèrement,LintonRed Roof ManagementRediresponse Specialist

Cher Marc,J'apprécie vos commentaires suite à votre récente visite au Red Roof Inn PLUS+ Washington DC - Alexandria. Nous nous efforçons d'offrir à tous nos clients une expérience positive, c'est donc un plaisir de lire que le personnel accueillant a répondu à vos attentes. Les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore de partager vos commentaires avec nous. Nous sommes impatients de vous accueillir à nouveau dans le futur.Avec mes remerciements,LintonRediresponse Specialist

Bonjour Alain,Merci d'avoir pris un moment pour partager vos commentaires concernant votre récente visite au Red Roof Inn PLUS Washington DC - Alexandria. Les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons d'améliorer continuellement la qualité de nos services. C'est formidable de voir que tout s'est bien passé tout au long de votre séjour, ce qui vous a valu une note de 4/5. Notre objectif est de fournir un séjour propre et confortable à tous nos clients et nous sommes fiers d'avoir atteint cet objectif avec votre visite. Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise.Nous avons hâte de vous voir bientôt sous notre toit, où nous pourrons continuer à vous offrir une expérience propre, confortable et 5 étoiles à un prix abordable!Sincèrement,Tianna RediResponse Specialist

Merci d'avoir pris le temps d'écrire un avis sur votre séjour, Johanne. Nous nous efforçons de fournir aux clients tout le confort de la maison, je suis donc déçu d'apprendre que votre séjour n'a pas répondu à vos attentes en raison de la situation que vous avez décrite. Vos commentaires sont importants pour nous, car nous nous efforçons d'améliorer continuellement la qualité de nos services et de l'expérience de nos clients. l'expérience ne se renouvelle pas.Lors de votre prochain séjour, si vous rencontrez des problèmes avec nous, veuillez contacter immédiatement la réception afin que nous puissions régler le problème pour vous assurer que vous êtes à l'aise. Merci de partager vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir à Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Sincèrement

Dear Sydney,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable rates. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Carter,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our excellent staff who are very attentive and resolve issues. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Elena, Thank you for your review and your scoring regarding your stay at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. We are happy to hear the staff was professional and nice. Our apologies for the smell in the room and the fact that it was old. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not completely achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Alesia,Thank you for your feedback after your recent stay with us at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. You indicated the room had a smell and new curtains were needed. Guest comments are always welcome as we at Red Roof aim to improve. Please know we valued you as our guest. We hope you will return so that we can provide you an even better experience. Thank you again for sharing your experience. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Narsi, Thank you for your feedback following your experience with us at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. In response to the bad odor and the ill-maintained room, we sincerely apologize for the poor experience you indicated to have had. Feedback from our guest is always welcome as we strive to improve here at Red Roof. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Areifa, We at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Megan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. We appreciate you letting us know that you were disappointed with the cleanliness of the room and bathroom. We are sorry for this issue, but are happy to read that we provided you with a satisfactory room, comfortable bed and decent rates. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Dear Sharae,We are sorry to hear your recent experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situation during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I have brought this to the property’s management attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Shauna,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with the odor of the room, up keep of the property, no breakfast and the other concerns you described. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thank you for sharing your 5/5 rating with us, Roland. Our staff at the Red Roof Inn PLUS+ Washington DC - Alexandria was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Dear Eugene, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the nice area. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be nice, rooms to be quiet and all the other positive features you highlighted. However, I sincerely apologize for the issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you Sharmaine, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. It is so rewarding to read that you had a great encounter with us and we truly appreciate you letting us know. Positive guest feedback, like yours, is always an encouragement to all of our staff at RedRoof as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you Kimberly, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. Please accept our most sincere apologies for the concern you described regarding hair found in the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you Elisama, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. We appreciate your 3/5 rating following your stay. However, In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you Caroline, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. Please accept our most sincere apologies for the concern you described regarding the cleanliness of the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Reza, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Washington DC - Alexandria. It is so rewarding to read that you enjoyed the affordability of our staff and the convenience of our location. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Stephen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Oscar, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 5/5 score following your stay. I am happy to read you were pleased with the staff at our hotel and you found them to be very good workers. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Rebecca,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Washington DC - Alexandria and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Liebe Jasmin,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu Ihren Erfahrungen im RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA mitzuteilen. Wir freuen uns sehr über Ihre Kommentare und bedauern sehr, dass Sie mit Ihrer Erfahrung unzufrieden waren. Sie haben angegeben, dass Sie mit der Tatsache, dass das Hotel kein Frühstück anbietet, und mit dem Zimmerpreis unzufrieden waren. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Ihr Feedback ist Red Roof wichtig und wir werden Ihre Kommentare berücksichtigen, um Änderungen vorzunehmen, um unser Kundenerlebnis zu verbessern. Bitte beachten Sie, dass unser Hotel kein Frühstücksprogramm anbietet, aber wir bieten Kaffee und Tee in der Lobby an und es gibt in der Nähe Hotspots, die eine schnelle Mahlzeit servieren. Sollten bei Ihrem nächsten Aufenthalt bei uns Probleme auftreten, wenden Sie sich bitte umgehend an unsere Rezeption, damit wir uns um das Problem kümmern können, um Ihre Zufriedenheit zu gewährleisten.Ihr Feedback ist für uns von entscheidender Bedeutung, um unseren Gästen ein besseres Erlebnis zu bieten, und wir hoffen, Sie für einen reibungsloseren Aufenthalt wieder bei uns begrüßen zu dürfen.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Ashley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear David, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the condition of the room and that everything was not updated. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope to have the opportunity to make it up to you on your next visit.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Branessa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Crystal, I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof Management RediResponse Specialist

Hello Cristi, Thank you for taking the time to share your feedback regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. We sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded. This includes additional training for our housekeeping team and a thorough review of our current practices.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Pedro, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. We are happy to see that you loved the cleanliness of the hotel and the room, prompting your 4/5 score. However, as it relates to the shower curtain and the key card deactivating. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be taken into consideration as our Red Roof staff strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Christian. The team at our Red Roof Inn PLUS+ Washington DC - Alexandria was saddened to see that we failed to provide you with a satisfactory stay. You indicated that our location was not to your liking. Please feel free to expound on this, as Red Roof aims to continuously improve.Thank you for sharing with us. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thank you Sonya, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you Mark, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Genshe,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Washington DC - Alexandria. It is so rewarding to read that you had a great stay while with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business.We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Mark, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. It's great to read that you were pleased with the affordability of our location.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Sayantan,We are sorry to hear your recent experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I are appreciating your 4/5 score following your stay. It is great to read that you found the room to be decent. We will share your concerns regarding the bed in room 212 to the management team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thanks again and we wish you the very best in your future travels. Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Bernice, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Mayra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Candace,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. I am sorry that your experience did not meet your expectations. I was disheartened to read that you found the room to have an unpleasant smell, the key card that was not working and the other mentioned issue that affected your experience. Please accept our apologies for the inconvenience caused. Your feedback will be share with the management team so they can investigate and address your concerns promptly.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you the very best in your future travels.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Dear Jorge,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with poor customer service and people smoking. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our nice staff. You indicated that you were unsatisfied with the clogged sink and a lot of smokers being around. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Alexis,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria . We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with possible mold on the shower curtains. To uphold our company's high standard your encounter will be shared with management.Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Francesca,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that Marie was wonderful in every way. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist