Dear Teodoro,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any lapses in service you experienced during your visit. Your satisfaction is our top priority, and we take your concerns seriously. We have shared your comments with our team to address the issues you mentioned and make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience.

Dear Mark,Thank you for sharing your experience at Lorien Hotel & Spa! We're delighted you enjoyed our convenient location in Old Town Alexandria and excellent access to the Metro and Amtrak. We look forward to welcoming you back for another lovely stay.Warmest Regards,Katana JeffersonFront Office Manager

Dear Isabelle,We are sincerely disappointed to hear about your experience. The service you describe is not reflective of the service standards we strive to uphold. Your feedback regarding the lack of communication and room preparation is invaluable and will be addressed to ensure immediate improvements. We appreciate your candid comments and hope to have the opportunity to provide you with the stay you deserve in the future.Warmest Regards,Katana JeffersonFront Office Manager

Dear Amit,Thank you for your excellent rating of Lorien Hotel & Spa! We're delighted you enjoyed our lovely Old Town location and look forward to your return.Warmest Regards,Katana JeffersonFront Office Manager

Dear Blair,Thank you so much for choosing to stay with us at Lorien Hotel & Spa. Impressing every guest with a wonderful experience is always a top priority, so we're thrilled that was the case for you. It's also great to read you enjoyed our convenient location. The pleasure was truly ours, and we hope you'll choose to visit us again soon.Warmest Regards,Katana JeffersonFront Office Manager

Dear Shamekia,It's delightful to know you had a fantastic stay with us! We work hard to meet expectations like yours, and we're happy to hear our lovely facility and hospitable team hit the mark for you. Should your travels bring you back to the area, we hope you'll consider staying with us again!Warmest Regards,Katana JeffersonFront Office Manager

Dear Marianne,It brightens our day to know that you had a fantastic stay with us! From our comfortable and well-appointed suites to our fantastic amenities and excellent value, we strive to exceed expectations with every visit. We're thrilled you took full advantage of our convenient location, and we appreciate you mentioning it to your fellow travelers. Thank you for your great review, and we hope you return soon!Warmest Regards,Katana JeffersonFront Office Manager

Dear Daniel,It was an honor to host you at Lorien Hotel & Spa. Our team is honored to have earned your trust and praise! Thank you for being our valued guest, and we're looking forward to your next stay.Warmest Regards,Katana JeffersonFront Office Manager

Dear Thomas,Our friendly staff truly enjoyed hosting you and will be proud you appreciated their kind assistance. The next time you're in the area, please come see us again at Lorien Hotel & Spa!Warmest Regards,Katana JeffersonFront Office Manager

Dear Desiree,We always appreciate hearing from our guests, and we're glad our location worked well for your trip. However, we apologize for any disappointment with the service and for any issues with the in-room amenities. Your comments will be shared with our team for improvement. Should you be in the area again, please consider coming back to see us.Warmest Regards,Katana JeffersonFront Office Manager

Dear Emily,Thank you for your review and for giving us a perfect rating! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and excellent accommodations hit the mark for you. It was a pleasure having you here, and we hope you return soon!Warmest Regards,Katana JeffersonFront Office Manager

Dear Neil,Thank you for your kind review and for giving us a perfect rating. It was truly a pleasure having you as our guest recently, and we hope you took full advantage of the convenience our location affords our guests. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Warmest Regards,Katana JeffersonFront Office Manager

Dear Sheryl,We were delighted to welcome you to Lorien Hotel & Spa during your recent visit. It's wonderful to hear we were able to deliver an enjoyable experience and that you appreciated our attractive courtyard and great location, as well as our proximity to local amenities. Thank you for sharing your kind comments, and we hope to have the pleasure of your company on another occasion,Warmest Regards,Katana JeffersonFront Office Manager

Dear Rainer,We appreciate your feedback, and we apologize for any confusion about our fees. Please know that they are not included in reservations made via third-party sites and that this is noted during the booking process. That said, it was a pleasure to welcome you. Should you be in the area again, we hope you'll consider coming back to see us for a more seamless stay.Warmest Regards,Katana JeffersonFront Office Manager

Dear Nicole,Thank you for sharing your experience at Lorien Hotel & Spa! We're thrilled to hear you enjoyed your stay and are considering returning. Our team is delighted by your positive feedback, and we look forward to welcoming you back for another enjoyable visit.Warmest Regards,Katana JeffersonFront Office Manager

Dear Thanita,Thank you so much for taking the time to share your thoughts on your recent visit. We're delighted you had an enjoyable experience, and we appreciate you mentioning our peaceful atmosphere and the high standards of cleanliness we adhere to. It was truly a pleasure having you here, and we hope you return soon!Warmest Regards,Katana JeffersonFront Office Manager

Dear Janibel,Thank you for being our guest and sharing your short, but lovely review. We are delighted you were impressed and look forward to welcoming you back to Lorien Hotel & Spa for another memorable visit.Warmest Regards,Wilson AnthonyRooms Director

Dear Darryl,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. The next time you're in the area, please come see us again at Lorien Hotel & Spa!Warmest Regards,Wilson AnthonyRooms Director

Dear Phyllis,It's wonderful to know that you found our ambiance appealing. Your feedback motivates us to maintain the charm and warmth that define our establishment. We eagerly anticipate your next visit to Lorien Hotel & Spa.Warmest Regards,Wilson AnthonyRooms Director

Dear Dominique,Thank you for sharing your feedback with us. We apologize sincerely for a stay that didn't meet your expectations. Our housekeeping team will be sure to air rooms out before occupancy, and your comments will help us as we continue improving. We appreciate you reaching out and hope for a chance to make your next visit a better one. Warmest Regards,Wilson AnthonyRooms Director

Dear Benjamin,Thank you for choosing Lorien Hotel & Spa. We're pleased that our property could be your home base for family visits in the area, and we look forward to welcoming you again in the future.Warmest Regards,Wilson AnthonyRooms Director

Dear Christina,Thank you for taking the time to provide feedback about your experience. While we're glad you enjoyed our lovely property, we're sorry to hear our fee structure and beds didn't exceed your expectations. Rest assured that your comments are important to us, and we'll reflect on them as we continue to make positive changes in the future. It would be an honor to welcome you back anytime!Warmest Regards,Wilson AnthonyRooms Director

Dear Elizabeth,Thank you for choosing Lorien Hotel & Spa! We're glad our comfortable rooms, friendly staff, and tasty breakfast impressed you. Should you be in the area again, please come back to see us.Warmest Regards,Wilson AnthonyRooms Director

Dear Lisa, It was an honor to host you at Lorien Hotel & Spa for your recent getaway. Our staff takes great pride in providing impeccable service to our guests, so we are delighted that we met the mark. We cannot wait to have you visit us again for another five-star stay!Warmest Regards,Wilson AnthonyRooms Director

Dear Kristin,Thank you for taking a moment to review your recent stay. We're delighted our comfortable accommodations suited your needs, and we hope you took full advantage of our excellent location. Your feedback about the spa and restaurant will be shared with our team for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon.Warmest Regards,Wilson AnthonyRooms Director

Dear Khani,Thank you for sharing your experience at Lorien Hotel & Spa! We're delighted you found our location easily accessible and enjoyed our unique ambiance. We look forward to welcoming you back for another enjoyable stay!Warmest Regards,Wilson AnthonyRooms Director

Dear Paulette,Thank you so much for the perfect rating! We are so happy to know that our friendly team members, wonderful accommodations, and more all added up to an amazing stay. Please consider coming back to join us again soon; we're confident that we can deliver another amazing experience. Warmest Regards,Wilson AnthonyRooms Director

Dear David,It was truly a pleasure to welcome you to Lorien Hotel & Spa during your recent visit. We're thrilled to hear you had such an enjoyable experience, and we appreciate you taking the time to share your positive rating. Thank you for your review, and we hope to have the opportunity to welcome you back on another occasion.Warmest Regards,Wilson AnthonyRooms Director

Dear David,We're delighted to hear that you enjoyed our bar and the delicious gourmet pizza served by our talented bartenders! At Lorien Hotel & Spa, we strive to create a vibrant and enjoyable atmosphere and offer delightful culinary experiences. We're thrilled that you had a fantastic time, and we can't wait to welcome you back for more memorable moments. Warmest Regards,Wilson AnthonyRooms Director

Dear Jennifer,We are so happy our team made you feel at home at Lorien Hotel & Spa. Nothing is more important, and we will certainly share your feedback with them as motivation to keep up the great work. We hope to earn five stars the next time you visit!Warmest Regards,Wilson AnthonyRooms Director

Dear Mychelle,Thank you so much for taking the time to share your thoughts on your recent visit! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon.Warmest Regards,Lisa AdamsManager

Dear Katie,It is wonderful to know that you had an excellent experience with us. We are simply humbled by your kind comments about our hospitable team, lovely courtyard, and great location. Thank you for your kind review, and we hope you return soon!Warmest Regards,Lisa AdamsManager