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Holiday Inn Express Washington DC Downtown, an IHG Hotel – Avis

2.5 out of 5
Holiday Inn Express Washington DC Downtown, an IHG Hotel
317 K St NW, Washington, DC

Avis

7,4

Bien

Note de 10 – Excellent, d’après 336 avis sur 853." "
Note de 8 – Bien, d’après 195 avis sur 853." "
Note de 6 – Acceptable, d’après 132 avis sur 853." "
Note de 4 – Médiocre, d’après 94 avis sur 853." "
Note de 2 – Terrible, d’après 96 avis sur 853." "

8,2/10

Propreté

7,4/10

Service et personnel

7,2/10

Commodités

8,0/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Mohamed

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bel hôtel. Bien situé a DC. Le probleme lors de mon sejour c'est que 2 ascenseurs sur 3 ne fonctionnaient pas. Donc c'etait vraiment galere chaque fois pour monter a la chambre ou y descendre. Aussi le stationnement (service de valet) a une seule porte de garage. Pour faire rentrer une voiture et pour en faire sortir une autre. Cela occasionne de long delais souvent. Mis a part cela nous avons apprécié notre sejour dans cet établissement
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Mohamed, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 – Bien

Sandra

Points forts : Service et personnel
Séjour de 3 nuits en mars 2024
Owner a répondu le 14 mai 2024
Sandra, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Excellent

stephane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

DOMINIQUE

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Hotel recent chambre spatieuse. Salle deau bien équipée. Le service de chambre n'est pas au top (serviettes mouillées parfois oubliées) Un 8 / 10.
Séjour de 4 nuits en novembre 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to let us know about your stay and we love to hear that you had an enjoyable experience. It is always nice to hear that our team made a difference and created a memorable stay. We look forward to seeing you again on your next visit to Washington DC!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent.
Séjour de 4 nuits en octobre 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to let us know about your stay and we love to hear that you had an enjoyable experience. It is always nice to hear that our team made a difference and created a memorable stay. We look forward to seeing you again on your next visit to Washington DC!

6/10 – Acceptable

Pierre

Voyage d’affaires
Points faibles : Propreté, service et personnel et confort de la chambre.
Hôtel standard sans plus
Personnel pas trés à l´écoute. La chambre n´est faite que tous les 2 jours et tous les articles de salle de bain som remplacés. Beaucoup de bruit de la ventillation même si la cimatisation/chauffage est coupée.
Séjour de 3 nuits en octobre 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to let us know about your stay and we love to hear that you had an enjoyable experience. It is always nice to hear that our team made a difference and created a memorable stay. We look forward to seeing you again on your next visit to Washington DC!

4/10 – Médiocre

michel

Points faibles : Propreté
Ménage non fait ascenseur en panne
Séjour de 2 nuits en octobre 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to share feedback regarding your stay. We are disappointed to hear you did not have a more positive experience. This is certainly not what we want our guests to experience when staying with us. We are working through the issue you mentioned and they have been addressed with the appropriate management team. Again, please accept our apology and hope you give us another opportunity the next time you are in the Washington DC area.--

4/10 – Médiocre

sophie

Voyage en groupe
Points forts : Commodités
L’hôtel était bien. Cependant, à l’arrivée on nous a dit de donner nos clé de voiture au valet mais jamais nous avons été informé que le stationnement coûtait 50$ US par jour. Nous l’avons su à loin de notre séjour avec une belle grosse facture!!
Séjour de 2 nuits en octobre 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to share feedback regarding your stay. We are disappointed to hear you did not have a more positive experience. This is certainly not what we want our guests to experience when staying with us. We are working through the issue you mentioned and they have been addressed with the appropriate management team. Again, please accept our apology and hope you give us another opportunity the next time you are in the Washington DC area.--

4/10 – Médiocre

Mourad

Voyage en famille
Points forts : Confort de la chambre
Points faibles : Service et personnel, état et installations de l’hébergement
A fuir!!!!
Pire hôtel, petit déjeuner 3/20. Personnel hors checking insupportable, non respectueux et agressifs. Je regrette d'avoir séjourné dans cet hôtel
Séjour de 3 nuits en août 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to share feedback regarding your stay. We are disappointed to hear you did not have a more positive experience. This is certainly not what we want our guests to experience when staying with us. We are working through the issue you mentioned and they have been addressed with the appropriate management team. Again, please accept our apology and hope you give us another opportunity the next time you are in the Washington DC area.--

8/10 – Bien

Sébastien

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Not enough elevator. Need more toaster at the breakfast buffet. We reserve for 6 but no linens in the room for the sofa bed & only 4 towels. After asking receive all that we need fast.
Séjour de 1 nuit en août 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to share feedback regarding your recent stay. We are so happy to hear you had such a great experience. We look forward to seeing you the next time you are in the Washington DC Area.

10/10 – Excellent

Jean Claude

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très belle Hôtel
Séjour de 3 nuits en juillet 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to share feedback regarding your recent stay. We are so happy to hear you had such a great experience. We look forward to seeing you the next time you are in the Washington DC Area.

10/10 – Excellent

Genevieve

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to let us know about your stay and we love to hear that you had an enjoyable experience. It is always nice to hear that our team made a difference and created a memorable stay. We look forward to seeing you again on your next visit to Washington DC!

8/10 – Bien

Angela

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sejour Washington
Bel hotel, recent, propre, Très bien situé, personnel chaleureux et accueuillant, chambre au 6ème etage, trés spacieuse, avec grand lit trés confortable, sdb moderne avec grande et belle douche. Avons étés trés satisfaits de notre séjour à l'exception du petit dejeuné, complétement sous dimensionné au nombre de touristes, et sous effectif de personnel. Le matin il faut se battre pour accéder au buffet, puis pour trouver une table, ce qui est tres penible..!
Séjour de 4 nuits en juillet 2023
A.M a répondu le 4 déc. 2023
Thank you for taking the time to let us know about your stay and we love to hear that you had an enjoyable experience. It is always nice to hear that our team made a difference and created a memorable stay. We look forward to seeing you again on your next visit to Washington DC!

6/10 – Acceptable

Melynda

Points forts : Propreté
Exactly what I needed. A clean and safe place to stay. I was here during police week and barely stayed in my room other then to get a few hours of sleep and a shower. The only thing I noticed was my room wasn’t fully prepared. I had to ask for washcloths, or a do not disturb sign and my room didn’t have an ice bucket. I did ask the front desk for washcloths and a do not disturb sign, but didn’t want to ask for an ice bucket.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Wanya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our stay, thanks!
Séjour de 1 nuit en mai 2024
Owner a répondu le 14 mai 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

4/10 – Médiocre

James

Voyage en famille avec de jeunes enfants
Points forts : Propreté
There was no soap in the room when we checked in.
Séjour de 1 nuit en mai 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to review us, James. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Excellent

DeJunae

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was perfect
Séjour de 2 nuits en mai 2024
Owner a répondu le 14 mai 2024
DeJunae, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Acceptable

Jeffery

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was clean, there was some basketball teams or baseball not sure but I didn’t hear them so my stay was also quiet. Staff was friendly and breakfast was pretty good. My two issues the valet parking for pickup was an absolute nightmare the other issue was only one elevator working on a weekend.
Séjour de 2 nuits en mai 2024
Owner a répondu le 14 mai 2024
Jeffery, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

8/10 – Bien

Margaret

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pros: - Easy check-in, Valet Parking, Breakfast included, amenities for guests (e.g., sets of packaged plastic cutlery, coffee station 24 hours), recently renovated property, clean, LOTS of towels in the bathroom, well-lit, ample outlets.
Séjour de 1 nuit en mai 2024
Owner a répondu le 14 mai 2024
Margaret, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 – Excellent

Gary

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mai 2024
Owner a répondu le 14 mai 2024
Gary, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 – Médiocre

Walter

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Check-in cleck was not courteous. No smile or gave info on the hotel. No washcloths in the room when we checked in. Room was not cleaned after first night stay. Was told had to request when i asked at the front desk. No info in the room to indicate such. When i requested, they sort of cleaned the room. Only one bed was made, no washcloths left and floor was not vacuumed. Only good thing about this hotel was the breakfast. Great options, area was clean and the African-American manager/cook came out every morning to greet the guest and ask if anything he could do. He was great. I will NOT be staying at this Hotel again! I will also tell my friends and family NOT to stay there.
Séjour de 3 nuits en mai 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to review us, Walter. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

4/10 – Médiocre

deborah

The property only had one working elevator it was a huge hassle. Very disappointing
Séjour de 1 nuit en mai 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to review us, Deborah. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 – Bien

Prasanna

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property and the rooms are really good. Breakfast spread is ok and not that great. They had 3 lifts and for all 3 days of our stay, only 1 lift was working, which was a huge inconvenience. Onsite parking is costly too - we paid 174 USD for 3 nights parking by the valet, managed by a carpark company.
Séjour de 3 nuits en mai 2024
Owner a répondu le 14 mai 2024
Prasanna, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

4/10 – Médiocre

tomika

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
What I didn’t like was the fact that it was a high rise building with only one working elevator. That really sucked.
Séjour de 2 nuits en mai 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to review us, Tomika. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

6/10 – Acceptable

Cathy

Voyage en famille
Points faibles : État et installations de l’hébergement
This property is not convenient to the Metro system. Also, only 1 elevator out of 3 was working for the 4 days we were there. Long waits for the very crowded hotel. Will not stay there again!
Séjour de 3 nuits en avril 2024
Owner a répondu le 14 mai 2024
Cathy, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Bien

Carol

Voyage de couple
This is a nice hotel overall. The staff are very friendly and helpful. Just be aware that the rooms are very ‘compact’, i.e., not much room to move around. Also, the towel supply is limited. There were two of us in the room and there were exactly two towels, two hand towels and two washcloths when we checked in. There was no bath mat. I thought that might have been overlooked in the initial room set up. But, no, there was no bath mat with the next day’s service. So, one of the towels had to be used as a bath mat to avoid getting the floor wet and slippery. Very odd. The free breakfast shouldn’t be relied upon for sustenance. But, the price is very reasonable and overall it is a good value.
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Carol, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 – Excellent

Armando

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very nice and helpful but they only have one elevator working the whole time we were there . Sometimes the waiting for the elevator was too much . Breakfast was very good !
Séjour de 4 nuits en avril 2024
Owner a répondu le 14 mai 2024
Armando, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

4/10 – Médiocre

Airel

Points forts : Propreté
Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to review us, Airel. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 – Bien

Miffy

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Miffy, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

2/10 – Terrible

Paul

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Elevators broken ... two not in service Only one worked. Unacceptable... should have been informed before booking
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to review us, Paul. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

8/10 – Bien

Alison

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was clean and staff very friendly. Only con was 2 of the 3 elevators weren’t working
Séjour de 5 nuits en avril 2024
Owner a répondu le 14 mai 2024
Alison, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

6/10 – Acceptable

Jorge

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel, commodités
Two elevator were not working for three days straight.
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Jorge, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Bien

Esdras

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Great staff and clean hotel. Breakfast staff was awesome and always carrying for us. When we went only 1 of the elevators were working so we had to wait a long time to come down since the other 2 were broken. Pancake maker was also broken so there was less breakfast options, but we survived. Overall a great experience, would go again:
Owner a répondu le 14 mai 2024
Esdras, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 – Excellent

jaime, valley stream

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
CLEAN Bedrooms, walking distance to restaurants. Parking can be tricky but can park on the streets after 7PM to avoid ridicules parking charges. Breakfast can be better in variety.
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Jaime, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

6/10 – Acceptable

AJMAL

Voyage en famille
Points forts : Propreté
Points faibles : État et installations de l’hébergement
Parking wasn’t good
Séjour de 3 nuits en avril 2024
Owner a répondu le 14 mai 2024
Ajmal, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Bien

Brendon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Brendon, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Excellent

Roberto

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Roberto, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Excellent

Tema, West Bloomingfield

Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Tema, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Acceptable

Brittany

Voyage en famille
Points forts : Propreté
Points faibles : État et installations de l’hébergement
Waited at the front desk while the phone rang at least 3 times with no front desk agent in sight. When the agent returned, she greeted me, but she was typing on her cell phone while speaking to me. Then finally after a few moments more of typing on the phone she directed her attention to checking me in and was polite. We called for bedding for the pull out sofa bed and extra towels. Front desk and those who delivered the linens were very responsive. We were disappointed to find one working elevator, and two out of service, for 14 floors. Breakfast was good and the vallet was great. The room was clean and as you would expect to find it. Despite the few things I noted, I would consider staying there again if travels brought us to the area.
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Brittany, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 – Acceptable

Adele

Voyage en famille
Points faibles : État et installations de l’hébergement
Only one of 3 elevators working, totally inconvenient, long, long waits for a full elevator then a long wait again! We left our room at 7.30 am on the first day and returned at 8pm. On returning to our room housekeeping had been in and taken away used towels and emptied the garbage cans but didn’t do anything else, didn’t replace towels or do any cleaning, didn’t touch the beds. I let the front desk know and they gave me towels. Would not stay here again.
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Adele, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

2/10 – Terrible

Patrick

Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to review us, Patrick. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

6/10 – Acceptable

Christine A

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Staff very friendly. Food was as expected. Only 1 of the 3 elevators were working. The sign said closed for maintenance. However, the elevators have been closed for quite awhile. See reviews on their website.
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Christine, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

2/10 – Terrible

PRISCILA, Hillside

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The building is well-located and new, but the services are terrible. The place was cleaned as expected, but just one of the three elevators was working, it made us to wait for a long time. The breakfast place was too small and was always crowded, the pancake machine was broken for two mornings.
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to share your feedback about your recent stay, Priscila. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

4/10 – Médiocre

Carla

Voyage en famille
Points forts : Commodités
The reason I said the customer service was poor, was because we arrived early. We had 40 minutes until check in and decided to stay in the lobby which is small so we couldn’t be missed. When another person arrived 10 minutes early she took them right away and did say to us you may come up now I can check you in. Also another customer representative when we left looked very disgruntled to which I even asked if she was ok. Not a very good experience in terms of customer service. The room was great however.
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to review us, Carla. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

6/10 – Acceptable

Andrea

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Points faibles : État et installations de l’hébergement
The biggest problem was that only elevator was working with my grandson who is 3 its was inconvenient
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Andrea, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 – Excellent

Malene

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice clean room , breakfast great
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Malene, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Acceptable

Larvan

Points forts : Propreté, état et installations de l’hébergement
The parking was expensive only valet parking available. There was no parking area in the front of the hotel to unload the luggages.
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Larvan, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Bien

Melony, Hebron

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel staff was friendly, hotel was clean and our breakfast was good. Our only complaint was for it being spring break and very crowded there was only one elevator out of three working for 14 floors. The wait to get on and off the elevator was long and the elevator was very crowded.
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Melony, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

6/10 – Acceptable

Susan

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parking just around corner!
Séjour de 1 nuit en avril 2024
Owner a répondu le 14 mai 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 – Excellent

Valiphone

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean , nice and friendly
Séjour de 2 nuits en avril 2024
Owner a répondu le 14 mai 2024
Valiphone, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.