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citizenM Washington DC NoMa – Avis

4 out of 5
citizenM Washington DC NoMa
1222 1ST STREET NE, Washington, DC

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 706 avis sur 1012." "
Note de 8 – Bien, d’après 189 avis sur 1012." "
Note de 6 – Acceptable, d’après 58 avis sur 1012." "
Note de 4 – Médiocre, d’après 26 avis sur 1012." "
Note de 2 – Terrible, d’après 33 avis sur 1012." "

9,6/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

9,4/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Yves

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Olivier

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
Trine a répondu le 19 mars 2024
Thank you Olivier!

10/10 – Excellent

Robin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très agréable, fortement recommandé
Séjour de 4 nuits en novembre 2023

10/10 – Excellent

Hugo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2023

10/10 – Excellent

Marco Belair

Séjour de 2 nuits en juillet 2023
DT a répondu le 1 août 2023
Thank you for your fantastic rating! We are thrilled that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to providing you with another wonderful stay in the future. See you soon!

6/10 – Acceptable

Sasha

Points forts : Propreté
Hôtel récent et très bien esthétiquement. Préférable pour personne seule ou couple, les chambres sont petites (1 lit king) Manque de commodité dans la chambre et dans l’hôtel ( gym moyen, glace disponible seulement au restaurant, réfrigérateur ne refroidit pas )
Séjour de 3 nuits en juin 2023
DT a répondu le 29 juin 2023
We appreciate your recent stay at our hotel and your positive feedback on the aesthetic appeal. While our rooms are designed to provide comfort for a single person or a couple, we apologize if you found the size to be small. We understand your concerns regarding the lack of convenience in the room and hotel amenities, including the gym, availability of ice cream, and refrigerator cooling. Your feedback is important to us, and we will take it into consideration as we strive to enhance the overall guest experience. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

Maria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
👍👍
Séjour de 4 nuits en mai 2023
Trine a répondu le 12 mai 2023
Thank you Maria!

10/10 – Excellent

Yannick

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Superbe! 10/10
Séjour de 4 nuits en avril 2023
Trine a répondu le 28 avr. 2023
THANK you Janniek! What else can we ask for! Safe travels and looking forward to see you back at citizenM, in DC or elsewhereTrine & team

10/10 – Excellent

Isabelle, Munich

Séjour de 9 nuits en avril 2023
Trine a répondu le 12 mai 2023
Thank you Isabelle!

8/10 – Bien

Pierre

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.

10/10 – Excellent

Gerald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I loved the property the room was perfect.
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Gabriel Dominic Edward, Albuquerquen

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No streaming services and app didn’t allow to stream my own content. The shower leaks out into the bathroom area. The rooms were small and could have used a bigger mini fridge and microwave. The breakfast was awful and expensive.
Séjour de 4 nuits en mai 2024

2/10 – Terrible

Joseph Michael

I did not go on my trip because my sister died and I went to the funeral. I was disappointed that I called the hotel to explain the situation and they said to contact Expedia which I tried for hours finally giving up because there was no way I could find to talk to someone. Kind of disappointing.
Séjour de 13 nuits en avril 2024

10/10 – Excellent

Kelly

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Raymond, Richmond Heights

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This hotel is beautifully designed and makes the most efficient and comfortable use of a small space that I've seen in years of traveling. It's an amazing value relative to other hotels in the District of Columbia.
Séjour de 2 nuits en mai 2024

8/10 – Bien

HAIXIU

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We liked the hotel's design.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

polly

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was very Hip and the staff was Excellent. We really enjoyed our stay. :)
Séjour de 5 nuits en mai 2024

10/10 – Excellent

Madar, Richland

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great central location , easy access check in and check out process .
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Nino

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Cool area- very nice concept - enjoyed the visit
Séjour de 2 nuits en mai 2024

10/10 – Excellent

randy

Points forts : Propreté
Séjour de 5 nuits en mai 2024

10/10 – Excellent

Adesina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was great, staff were really helpful, room was one of the cleanest hotel rooms I have had. Hotel doesn’t have a laundry service. Location is okay, residential with some shops and food service, only one stop away from union station on the metro.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Joanna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice and clean hotel- looks different then the others hotels. Perfect for one person or couple. Not recommended for the family with small children. I will come back for sure!
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Tirell

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
5 stars
Séjour de 1 nuit en février 2024

10/10 – Excellent

Viviana

👏
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Maleik

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Tonia

Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Overall, the hotel was fine, but we requested a sheet since there was none on our bed. We were told housekeeping would bring it to our room, but no one ever came with it. Also, when our room was cleaned, we were never given hand towels and washcloths, so we went to the front desk to get them.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Alyssa

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff there were amazing! Tay was very personable and ensured we enjoyed our stay ! The set up of the room was also so cute!
Séjour de 3 nuits en mai 2024

2/10 – Terrible

Cari, Buffalo grove

Voyage en famille
Too small
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Joseph Lenel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about this hotel was amazing! Stay here, please! You owe it to yourself.
Séjour de 3 nuits en mai 2024

8/10 – Bien

larry

Voyage d’affaires
Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
I was told to park at the Harris Teeter and received a $250 gi e
Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Sarah Denise

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A shortage of staff and poor quality food for breakfast. Room is very small but fit my budget by booking through a third party. When booking through the hotel it's priced too high for a small room where you have to climb over someone to get in and out of the bef.
Séjour de 5 nuits en mai 2024

10/10 – Excellent

Dania

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Love it!
Séjour de 2 nuits en mai 2024
trine a répondu le 8 mai 2024
Thank you Diana! We love you too (professionally) Come back soon!

8/10 – Bien

Oscar, Broken Arrow

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There was trash on the sidewalk right outside of the property. No effort made to pick it up by hotel staff. Very convenient to the Metro station.
Séjour de 3 nuits en mai 2024
trine a répondu le 8 mai 2024
Thank you for leaving a review Oscar! I can reassure you that we pay attention to the details here at citizenM NoMa. I am sorry to hear that that is not your experience. We hope to be able to welcome you back in the future. Trine & team

10/10 – Excellent

Lorena

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy walk to downtown Washington DC. Short walk to metro.
Séjour de 5 nuits en mai 2024
trine a répondu le 8 mai 2024
Thank you Lorena!

10/10 – Excellent

Sabrina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
trine a répondu le 8 mai 2024
Thank you Sabrina!

10/10 – Excellent

lynda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great corner room
Séjour de 2 nuits en mai 2024
trine a répondu le 8 mai 2024
Thank you Lynda! come back and see us soon!

10/10 – Excellent

Joseph S

Séjour de 4 nuits en avril 2024

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location-clean-cool decor
Séjour de 3 nuits en avril 2024
trine a répondu le 8 mai 2024
Thank you Kevin!

4/10 – Médiocre

Ellen

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
I totally disliked this hotel. My room was like a cruise cabin - very narrow. The bed was comfortable but the pillows were 2 feet long and extremely thick making it difficult to get comfortable. Good thing I was sleeping in the bed by myself because it is surrounded on three sides (2 walls and a window) so you cannot walk around the bed. If someone was in bed with me, they would literally have to crawl over me to get out of the bed. The TV turned on with an I pad, guess a remote control is too old fashion. On my final morning there, the TV wouldn't turn on. The bathroom was also very tiny. The shower had a weak spray and the towels were rough. Don't expect your trash to be picked up between days you are staying there. I saw very few staff there - you even check yourself in.
Séjour de 2 nuits en avril 2024
trine a répondu le 8 mai 2024
Hello Ellen, Thank you for leaving your feedback although I am very sorry to hear that you did not enjoy staying with us. Our rooms and the the lay out and esthetics are the same in all of our well tested citizenM concept rooms and it is liked and appreciated by many. We know that we are not for everyone and I therefore want to thank you for trying us and wishing you safe travels in the future. citizenM Washington DC NoMa

10/10 – Excellent

geraldine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s unique
Séjour de 1 nuit en mai 2024
trine a répondu le 3 mai 2024
Thank you Geraldine!

10/10 – Excellent

Bernard

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Exceeded expectations
Séjour de 2 nuits en mars 2024
trine a répondu le 3 mai 2024
Thank you so much Bernard! welcome back!

8/10 – Bien

Winnetta

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
The hotel was very cute with all of the decor. I loved the check in time which was at 2 o’clock.The room was perfect even though small.I loved the way the iPad connected to the lights and tv. I felt safe at CitizenM because no one could get up the elevator without a keycard and when they locked the doors outside you had to use your keycard to get in. The only thing was upon requesting our room to be cleaned it wasn’t. But other than that would recommend this hotel.
Séjour de 5 nuits en avril 2024
trine a répondu le 3 mai 2024
Thank you so much Winnetta! Great review and we highly appreciate that! I am sorry to hear that we failed to accommodate your cleaning request. We clean the rooms every three days but on request free of charge. So sorry for the inconvenience. Welcome back to citizenM any time!Trine & team

10/10 – Excellent

Judith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
trine a répondu le 3 mai 2024
Thank you!

10/10 – Excellent

Judith

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very trendy with lots of cool areas to hang out on the ground floor. Close to Red line metro stop.
Séjour de 1 nuit en avril 2024
trine a répondu le 3 mai 2024
Thank you so much Judith! Welcome back any time!

10/10 – Excellent

Giselle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
trine a répondu le 3 mai 2024
Thank you

6/10 – Acceptable

Phyllis, Cincinnati

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My family of five adults had three rooms at the Citizen M for four nights. It was tastefully decorated, with a hip vibe and nice lobby/bar area. The location was a little out of the way, not near most attractions. However, the biggest issue was the size of the rooms. I travel extensively, spend a lot of time in nyc which is known for cozy rooms, and I’ve never seen a room that small. We had carryon bags and couldn’t leave them open because they took up most of the space in the room. And what’s with the bed wedged with walls on three sides and access on just one side? I literally had to climb over my husband to get in the bed. I liked the techie features and the room was surprisingly quiet but we’ll never stay in a Citizen M again. Never.
Séjour de 4 nuits en avril 2024
trine a répondu le 3 mai 2024
Thank you for leaving a review Phyllis although we are sorry we did not meet your expectations. Our rooms are different than most hotel room, admittingly smaller which is also not something we hide. We do love our well designed rooms and on top of that the spacious Livingroom designed for everyone to enjoy while staying with us, We do understand that they are not for everyone and thank you for trying us out.Trine & team

10/10 – Excellent

Tony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
trine a répondu le 3 mai 2024
Thank you!

10/10 – Excellent

Lindsay

Séjour de 2 nuits en avril 2024

8/10 – Bien

Jeffery Ryan

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great property. Enjoyed the stay. The rooms are very modern. The only negative is the bathroom It’s a glassed walled toilet and shower. No little privacy and leaves very little to the imagination when you or your significant other uses the restroom. Not a big deal if you’re in a long term relationship, but I can’t recommend it to a new couples first outing together.
Séjour de 3 nuits en avril 2024
trine a répondu le 3 mai 2024
Thank you for your feed back Jeffery Ryan! I am sure the feed back regarding our bathrooms are useful for many. Always good to know what to expect and then you can make an informed decision. We do hope that you will return in the future. Thank you! Trine & team