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"Great location, very nice room"

"Room was clean & we had a superior room so mini bar and robes was included. Reception staff could have made us aware that the guest entrance to the spa was not open so that we wasn’t walking around public areas in our robes, & then we were told the spa was full even though we had checked before leaving our room. Spa was lovely once inside relaxing and staff were friendly. Casino had a great atmosphere as did the high line bar . "

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Lovely clean room , friendly staff , easy check in and out. Was the perfect escape for our anniversary and hubbys birthday. Communication leading up to the day of check in was perfect too. Thank you to all at The Cube "

"Overall still a great hotel but noticing standards dropping, no hairdryer in room, tiles are getting dirty in bathroom. Breakfast buffet choice limited in comparison to a London 5* equivalent "

"Great staff "

"My daughter, granddaughter and I had a 2-night break. Our room was a little small for 3 of us and it could have done with a set of drawers and more storage space for our cases. However, as my grandaughter stayed for free, it was excellent value. All the staff on reception, in the restaurant and our room attendant were lovely. The breakfast, which was included, was also excellent. If we return to Birmingham in the future, we would be very happy to stay again. Thank you"

"Great stay, room very clean, staff friendly and very good breakfast. Everything about our stay was very good - would definitely come back."

"The hotel was only half finished as of Apr 2026- the front doors don’t open properly, half the flooring is missing and there are notes apologising that the room fridge and safes aren’t available. There’s 2 other types of Ibis hotel right next to the airport- this one is a 15 minute walk away with no shuttle- I should have researched this, but it’s a lot less convenient than the others. "