[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Kolea 11D | Walk to the Beach Condo in Waikoloa with a fitness center and a hot tub ![Pool](https://images.trvl-media.com/lodging/113000000/112680000/112671400/112671349/d68e2e8b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/113000000/112680000/112671400/112671349/d31881ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, DVD player, offices](https://images.trvl-media.com/lodging/113000000/112680000/112671400/112671349/817623a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/113000000/112680000/112671400/112671349/882dc09c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/113000000/112680000/112671400/112671349/fb5fd7f4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location You can look forward to an adjacent golf course, a garden, and laundry facilities at Kolea 11D | Walk to the Beach. For some rest and relaxation, visit the hot tub. Stay connected with in-room WiFi, and guests can find other amenities such as a gym. 7.2 Good ### Entire condo 2 bedrooms2 bathrooms1270 sq ft ## Popular amenities - Parking available - Dryer - Hot tub - Washer - Pool - Gym ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Kolea 11D | Walk to the Beach Summary: Experience the perfect Hawaiian vacation at this lush garden-view villa in Waikoloa Beach Resort. Enjoy a comfy living room with a 55" Smart TV and Queen sofa sleeper, a private lanai with dining for six and Viking grill, and a full kitchen with stainless steel appliances. Features include a King master suite, central AC, beach gear, and access to a gated community with a private beach. The Kolea experience is one of privilege and perfection. The Space: The living room is comfortably situated with a 55" Smart TV (Netflix, Hulu, Disney +, etc), DVD player, a love seat, Queen sofa sleeper, and an iPod docking station. Enjoy the garden views from the living room or step outside to the private lanai. The lanai features a Viking stainless steel grill along with a dining area for 6. The kitchen is equipped with stainless steel appliances, double oven, drip coffee maker, toaster, and more to make you feel right at home. Start off your day with a cup of joe on the lanai before heading out for your tropical adventures. When it's time to call it a night, head to one of the 2 bedrooms. Each bedroom has a flat screen TV, DVD player and an en suite bathroom. The master bedroom has a King bed and the master bathroom has a large soaking tub and walk in shower. The 2nd bedroom has 2 Twin beds, great for the kids! Stay cool during the Summer months with central AC and ceiling fans throughout the villa. There is a dimmer light to set the ambiance. The washer and dryer in the unit are available for guests to use. There is 1 covered parking spot, just a few steps away from the unit. Kolea is a gated community located on the Big Island in Anaeho'omalu Bay ("A-Bay"), home to giant sea turtles and a playground of migrating whales. With the only private beach access in the Waikoloa resort area, Kolea rests amidst palms and ancient fish ponds near the water's edge where Mauna Kea, the world's highest island mountain, meets the ocean. The King's and new Queen’s Shops, within walking distance, offer world-class dining and shopping. A full-scale gourmet grocery store is available at the Queen’s Shops. Swim with dolphins, whale watch (December to April), play golf, go to a traditional luau, all within the resort. We provide 2 beach chairs and 1 cooler for guest use. A heated infinity edge pool and concierge services, to the unexpected, like a private beach club, the Kolea experience is one of privilege and perfection. Air-conditioning in the condo: The A/C is set to come on only when the temperature in the condo exceeds 75F. The A/C is controlled from a central thermostat. The timer needs to be activated to have the thermostat control the A/C. Smoking is strictly prohibited inside the property, on the premises, and in any nearby common areas. Violations will result in an automatic $500 fine, plus any additional costs for carpet and upholstery cleaning or other damages caused. Other Things to Note: Pool is heated. This home will be stocked with a starter set of consumables such as soaps and paper products. Guests are advised to either bring or purchase additional after arrival. Air-conditioning in the condo: We follow Department of Energy recommendation and the limit on the AC is 75F. Between the hours of 8:00am to 8:00pm, the AC is on a 4-hour timer. The AC is controlled from a central thermostat. The timer needs to be activated to have the thermostat control the AC. To turn the AC on, simply turn the nest dial to adjust the temperature setting. ## Property amenities ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the condo: WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Hair dryer - Shower ### Entertainment - DVD player - TV ### Outdoor areas - Barbecue grill - Garden ### Laundry - Laundry facilities - Washing machine ### Work spaces - Office ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near the sea - Next to a golf course ### Things to do - Gym - Optional golf privileges ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - Garden - Unit size: 1,270 square feet ## Similar properties ![Pool](https://images.trvl-media.com/lodging/34000000/33010000/33004400/33004391/b3792fee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Kolea Villa in Waikoloa Beach Resort-Oceanfront Development Waikoloa Village - Pool - Hot tub - Kitchen - Washer 9.8 Exceptional 45 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=33004391&PinnedHotelID=33004391&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/104000000/103430000/103429700/103429662/0ea16172.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kolea Villas 15M, Luxury, Direct Beach Access Waikoloa - Pool - Hot tub - Kitchen - Washer 9.8 Exceptional 9 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=103429662&PinnedHotelID=103429662&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/39000000/38290000/38287900/38287839/b80b81c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 🏖️Kolea Luxury | Walk to Beach, Restaurants, Shopping | Concierge Included Waikoloa - Pool - Hot tub - Kitchen - Washer 10 Exceptional 74 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=38287839&PinnedHotelID=38287839&HadPinnedHotel=true®ionId=-1&adults=2) ![An infinity pool, a heated pool](https://images.trvl-media.com/lodging/20000000/19100000/19091300/19091299/08c3c049.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Deal! 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Waikoloa - Ocean view - Pool - Hot tub - Kitchen 10 Exceptional 106 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=33484148&PinnedHotelID=33484148&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/94000000/93460000/93453100/93453005/95b6aabb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Kolea Golf & Hilton Pass, Partial Ocean View, 2 Min to Beach & Clubhouse Waikoloa - Pool - Hot tub - Kitchen - Washer 9.8 Exceptional 164 reviews CA $505 CA $1,371 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=93453005&PinnedHotelID=93453005&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules Quiet hours shall be from 9:00 p.m. to 8:00 a.m, during which time the noise from the STVR shall not unreasonably disturb adjacent neighbors. Sound... ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number 690110190064, TA-080-907-6736-03, GE-080-907-6736-03 ### Property is also known as 6765ed93e4386400132ceb07 ## About the area Located in Waikoloa, this condo is next to a golf course and by the sea. Mauna Lani Resort Golf Course and Four Seasons Resort Hualalai Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hāpuna Beach State Recreation Area and Mauna Kea Beach. Great 4-D Movie Ride and Manta Ray Point are also worth visiting. [Visit our Waikoloa travel guide](https://www.expedia.ca/Waikoloa.dx183158) [View more Condo rentals in Waikoloa](https://www.expedia.ca/Waikoloa-Condos.d183158-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.91885%2C-155.88715&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Y373XF1SCe-sh6mE903DwHa-oi8=) Waikoloa Beach Resort, HI ### What's nearby - Anaehoomalu Beach - 2 min walk - 0.2 km - Waikoloa Beach Golf Course - 3 min walk - 0.3 km - Kings Shops - 7 min walk - 0.6 km - Genesis Gallery - 9 min walk - 0.8 km - Dolphin Quest - 12 min walk - 1.0 km ### Getting around - Kamuela, HI (MUE-Waimea-Kohala) - 32 min drive ### Restaurants - ‪Island Deli - ‬14 min walk - ‪Lava Lava Beach Club - ‬9 min walk - ‪Starbucks - ‬15 min walk - ‪Island Vintage Coffee - ‬11 min walk - ‪A-Bay's Island Grill - ‬10 min walk ## Frequently asked questions ### Does Kolea 11D | Walk to the Beach have a pool? > Yes, this property has a pool. ### Is Kolea 11D | Walk to the Beach pet-friendly? > No, pets are not allowed at this property. ### Where is Kolea 11D | Walk to the Beach located? > Situated in Waikoloa, this golf condo building is within a 15-minute walk of Kings Shops, Waikoloa Beach Golf Course, and Genesis Gallery. Anaehoomalu Beach and Queens' Marketplace are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kolea 11D | Walk to the Beach Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.6 Location 10 - Excellent 8 8 - Good 3 6 - Okay 4 4 - Poor 4 2 - Terrible 2 ### 6/10 Okay #### Jess H. Sep 24, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice location, short walk to ocean \- great location - nice lanai - inadequate kitchenware - AC didn’t work but ended up getting fixed Overall we enjoyed our stay. ##### Jess H. Stayed 5 nights in Apr 2024 ### 8/10 Good #### Verified traveller Jan 31, 2023 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Excellent location The location was perfect for relaxing at the pool or on A-bay. Super easy walk to groceries or restaurants. Unit itself was clean with no issues with pests. ##### Verified traveller Stayed 10 nights in Jan 2023 ### 10/10 Excellent #### oleg o. Jun 21, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Ideal for Family Getaways This rental was perfect for our family vacation. Its proximity to the beach and shopping areas made it incredibly convenient. The cleanliness of the space was impressive, and the central air conditioner kept us cool during our stay. The reclined sofa in the living room was a great touch, providing a comfortable space for relaxation. I highly recommend this place for families looking for a fantastic vacation spot. ##### oleg o. Stayed 8 nights in Jun 2023 ### 8/10 Good #### Richard P. Jun 10, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Kolea Kolea is a beautiful property. Beautiful grounds. ##### Richard P. Stayed 3 nights in May 2023 ### 10/10 Excellent #### Alyssa A. Aug 3, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great choice for families! We had an incredible experience. Our kids could play in the pool and enjoy the beach. The unit was clean and comfortable. Would come back in a heartbeat! ##### Alyssa A. Stayed 10 nights in Jul 2022 ### 10/10 Excellent #### Len S. May 2, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location and condo The property was excellent. Great location - close to beaches and other amenities. Pool area was great - staff were friendly and provided very good service. The property managers for this condo were excellent (thank you). We would definitely come back! ##### Len S. Stayed 7 nights in Apr 2022 ### 10/10 Excellent #### Cody J. Jan 9, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### A win Overall great! Kids complained their beds wobbled a lot and made a lot of noise, but we all loved our stay overall! ##### Cody J. Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Erik L. Oct 2, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Big island stay a Kolea Property is Amazing , very clean , amenities great , pool area fantastic and proximity to all in waikoloa is as good as it gets. We were able to book there due to off season and price was down to many other properties we have stayed over many years . My wife worked at the Hayatt Waikoloa when it opened in 1989 and the plants and trees weren’t grown up yet . Great place . Hope we can stay next year Mahalo ##### Erik L. Stayed 9 nights in Sep 2023 ### 10/10 Excellent #### Matthew P. Feb 8, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautifully Clean Property I wouldn’t normally feel the need to comment on the cleanliness of a property, because that is what is expected. We enjoyed the property so much that I felt necessary to rebuff some of the other negative comments about cleanliness. The unit was in perfect condition and we will stay here again. ##### Matthew P. Stayed 7 nights in Jan 2023 ### 4/10 Poor #### Michael S. Jan 23, 2024 Liked: Cleanliness, check-in, location, listing accuracy Disliked: Communication #### Great location, sub-par communication with property manager Location and property are first rate. The only issue I have is with Grand Welcome and their inability to answer a basic question we had before checking in. It appears they have an automated response or that responses are managed by staff who are not well trained. My simple question was to find out if we had pool access to neighboring resorts, The Grand Welcome staff either did not respond after numerous requests or referred me to received check in documents that did not mention my question around resort pool access. ##### Michael S. Stayed 8 nights in Jan 2024 ### 10/10 Excellent #### Josh G. Apr 24, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### 2nd visit to Kolea beach resort We had a great time. We were traveling with our 21 month old toddler and asked several times if there was a high chair, pack n play, etc. host said owners weren’t required to provide these which we totally understand, nonetheless we brought our own. Upon arrival, both items were there. It would’ve been nice to know that. We also wish the property was a little more equipped in the kitchen and with supplies. We ran out of dishwasher soap, washer soap and paper towels. The fan for the stove was inoperable. Several light bulbs didn’t match the others and weren’t dimmable so they constantly flickered and we had to remove them. The pool and access to beach were great. ##### Josh G. Stayed 7 nights in Apr 2023 ### 6/10 Okay #### Debbie N. Nov 30, 2022 Liked: Check-in, location, listing accuracy Disliked: Cleanliness, communication #### Awful The first night here was good, the next night day before Thanksgiving a smoke alarm started going off at 7:30 pm we called immediately to report it. We were told there was no 24 hr handyman and it was a holiday week so we would be lucky to get anyone out until maybe Friday. The master toilet then started running and overflowing flooding the floor. We were on the phone for 3 hours still no help. WE CLEANED THE MESS AND THEN SPENT THE NIGHT LISTENING TO THE SMOKE ALARM. NO SLEEP! The next day mid morning I received a call that someone was coming out. They acted as though they were doing me a favor. I'm on vacation supposedly at a resort property and had to deal with this. REALLY??? THE LEAST WE DESERVE IS A REFUND FOR THE NIGHT WE GOT NO SLEEP DUE TO SLOPPY CARE. ##### Debbie N. Stayed 8 nights in Nov 2022 ### 4/10 Poor #### David D. Aug 4, 2024 Liked: Cleanliness, location Disliked: Listing accuracy #### Do Not Rent Here Ignoring the negative reviews and focused on the positive ones??...however....the negative ones are correct. 1. Pictures not accurate (patio furniture is basic Target stuff...not nice padded furniture like in the pictures....there is no radio/stereo in the place...there were in the pictures) 2. Limited kitchen supplies and basic at best....no can opener???? Knives cheap and dull....Cutting boards think and flimsy....no plastic cups to take down to the pool. 3. Beds in 2nd bedroom are squeaky, roll around and are seeminly short (my 5' 7" daughters feet hung off the end. 4. AC System programmed to shut off at night and hard to figure out if you don't own a similar system. 5. Bugs are bugs...this is understandable in a 1st floor property...they will fly in if you open the patio in the evening...that's just how it is. 6. Propane ran out after two cooking sessions and in the middle of a third session...the other tank available was empty...had to call to get them replaced. Kolea is an awesome facility, but book a different unit not from this company. ##### David D. Stayed 7 nights in Jul 2024 ### 6/10 Okay #### Sarah S. Nov 8, 2022 Liked: Check-in, communication, location Disliked: Listing accuracy #### Great Property, Okay Unit This is a great property, but this specific unit was an okay experience. The quick access to the beach, overall location, as well as the amazing beach club/pool area were the highlights. Like many of the most recent reviews, we too had our own experience with pests at this property. After seeing the July review about pests, we decided to message VRBO to ensure that the problem had been taken care of before booking since there was no reply posted on the review. We got a quick response that the issue had been taken care of so we decided to book. When we arrived we could tell there was obviously something happening with pests as we noticed some ant and roach traps placed around the house. While we didn’t see any roaches inside the unit, we did have ants. Just a couple days into our stay we had bagels sealed in a bag on the counter. In less that 12 hours of those being on the counter the ants came and were streaming from behind the fridge and into the bagels. We didn’t drink coffee at the unit so we didn’t have powdered coffee creamer, they were just ant hills. Maintenance came out and sprayed them with raid and specifically asked if we had a problem with roaches which we replied “no.” Overall, the unit had what we needed, but we were disappointed with the issues that we thought had been resolved. It was evident from our experience and the traps around the unit that they were dealing with issues. The AC did only go to 75 but functioned properly if you were in the unit and had the doors closed. In 90-degree weather we were perfectly comfortable and never got too hot or too cold. We absolutely loved the property itself and will be staying there again, but likely not in this unit. The price was great, but we would certainly pay a bit extra next time to be able to relax and not have to worry about these sorts of things while on vacation. ##### Sarah S. Stayed 6 nights in Oct 2022 ### 6/10 Okay #### Susan P. Oct 26, 2022 Liked: Location, listing accuracy Disliked: Cleanliness, check-in #### Was just ok Our stay at this specific unit was just ok. The location is good and the amenities outside the condo are wonderful. The pool was nice and warm and we did enjoy the pool everyday. However, I would say that if you need something extremely clean, you may not be too pleased with this specific unit. The floors were not very clean. I know this because the bottoms of our feet were dirty and black from walking on the bare floors. Also I spilled some water from the fridge water dispenser and when I wiped it up the paper towel it was very dirty. Please know that this is a ground floor unit and it will have roaches, ants and other bugs that visit so we could never leave the lanai door open to enjoy and I did have to kill a few roaches. It is Hawaii though and I get that critters are sometimes expected but if you are terrified of critters you may want to rent a unit up higher. Our friends stayed at another unit in the building next door on the top floor and their place was much cleaner, better stocked kitchen and they did not encounter any roaches or ants. Lastly, I felt the customer service was not very personal. When I asked for an early check in, they said if it was available, only one hour prior to 4pm was free and that anything earlier they would have to charge me $30 an hour! I thought that was ridiculous. If the unit is available and just sitting there why charge me? I have never had anyone charge for an early check in when there is availability. That just turned me off right away. I would come back to rent something in this location in Kona for sure but I would not rent this unit again. I am being completely honest in my review here and they do tell you that if you plan to write anything less than a 5 start review to let them know first but besides the cleanliness of floors in the unit (I was too lazy to make them comeback to clean the floors due to privacy) I am not sure they could have done anything else to make my rating better. The unit was probably reasonably priced though for these reasons. ##### Susan P. Stayed 5 nights in Oct 2022 ### 4/10 Poor #### Pamela C. Jan 24, 2025 Disliked: Communication ##### Pamela C. Stayed 7 nights in Dec 2024 ### 4/10 Poor #### Nancy D. Oct 12, 2024 Liked: Check-in, location Disliked: Listing accuracy #### Not what we expected The condo was a real disappointment and misrepresented in the listing photos. The built in high-end microwave could not be used because the digital display did not function properly. It was replaced by a cheap counter top model. The refrigerator had broken shelves and drawers. The oven was not really useable since it smoked and the built in stove-top exhaust vent did not work. Some of the provided knives were peeling the top layer. (weird) There was no coffee, pepper or other items that are normally provided to get you settled in. The couch and chairs in the living room were as bad as we've ever seen in a rental. The lanai had a low-end table with five chairs, one was nearly ripped in half. (not the ones pictured on VRBO) The view from the lanai was not good. Bugs, bugs bugs.. there were no screens leading to the lanai so doors had to be kept closed at all times. Inside the condo we had lots and lots of brown bugs (roaches? beetles?), little centipedes, ants and even a extremely large spider. We have lived on the Big Island, never had problems controlling bugs. Through all this Grand Welcome and VRBO were good, responsive and really tried to help us, but the problems (bugs) were too much. We left 10 days early. Grand Welcome refunded for the days we left early and VRBO refunded their entire fee. I would use them both again. Kolea is a beautiful complex. Great location, close ocean access. Great pool and beach club. ##### Nancy D. Stayed 18 nights in Sep 2024 ### 2/10 Terrible #### Mike H. Mar 16, 2024 Liked: Cleanliness, check-in, location Disliked: Communication, listing accuracy #### If you like to spend your vacation fixing someones condo.... This is the place for you if you are a do it yourselfer. Not only did I have to pay for the thermostat to be fixed, but also there weren't enough pillows for the bed! Loved my trips to walmart to buy these items, plus all of the extra kitchen items to make that functional. The list goes on and on! Great times were had by all for the few hours we got to relax when not dealing with issues in the condo, but unfortunately there were so many thing to work around that not much time was spent relaxing. And dont bother calling the prioerty manager, they have a 1800 nulber to call, but no one ever calls you back or gets someone local to come fix your problems. And then when you finally do talk to someone, they promise to reimburse your costs, but then change their mind when its time to actually give you the money. Great customer service. ##### Mike H. Stayed 6 nights in Mar 2024 ### 2/10 Terrible #### Chris W. Jul 2, 2022 Liked: Location Disliked: Cleanliness, communication, listing accuracy #### Renter beware!! This particular unit 11D. AC could not be set below 75 degrees. Owner has it set and will not allow changes. Spoke to property manager about issue and she told us It was this particular owners decision and that “we are In Hawaii and it is hot here.” She also stated that “this is his house, and these are his rules when you rent here.” Completely unprofessional and unwelcoming. Not something you want to have to deal with in beautiful Hawaii. The thermostat would also jump up every 4 hours to 84 degrees. So we would have to manually change it back to 75. The unit also had roach motels all over the kitchen and on kitchen countertops along with ant poison on the counter tops, as well as roaches climbing the walls. Our family has stayed in these units for years and have never had an issue with roaches ants or AC problems. Again, this was completely unwelcoming and unfortunately turned us off from renting this unit again. We found roach droppings in the cabinets as well. In our welcome email we were given the wrong gate code so we had to wait for someone else let us in. The correct gate code was on the refrigerator when we got into our unit. The community is absolutely Beautiful and well kept and I would stay here again, but there are plenty of other units to rent rather than this one in particular. ##### Chris W. Stayed 7 nights in Jun 2022 ### 8/10 Good #### daniel s. Jun 22, 2022 Liked: Cleanliness, communication, location, listing accuracy #### Kolea Nice condos; loved the easy access to A-bay and swimming pool. ##### daniel s. Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Michael C. Dec 27, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great property! Our family enjoyed our stay! My family had a great time. The property is well maintained and the staff keeping the grounds clean and at the pool we’re friendly. The location is a nice mix of seclusion but also a short walk to shops and restaurants. Everything we could have asked for. ##### Michael C. 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