Title: Termales del Otoño - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Termales del Otoño Hotel with a full-service spa, steps from Otono Thermal Springs ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/b33577b1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/71877c24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Room (Ejecutiva)](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/26e75d23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/578bbcc3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/47499882.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Otono Thermal Springs, Termales del Otoño offers an upscale getaway. Enjoy a full breakfast, reflexology treatments or facials at the Eco Spa. Origen restaurant serves fine dining, and the terrace hosts concerts and live shows. Free WiFi available. 8.2 Very good ## Popular amenities - - - Bar - Spa - Parking included - Gym ## Room options ### Check availability for these dates Tonight [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=12324161&PinnedHotelID=12324161&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=12324161&PinnedHotelID=12324161&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=12324161&PinnedHotelID=12324161&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=12324161&PinnedHotelID=12324161&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12324161&PinnedHotelID=12324161&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12324161&PinnedHotelID=12324161&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12324161&PinnedHotelID=12324161&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12324161&PinnedHotelID=12324161&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![Deluxe Room](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/72d60360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.4 Exceptional 6 reviews ### Highlights Soundproofed Smart TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping - Sleeps 4 - 2 Queen Beds ![Junior Suite](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/d9359651.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Smart TV Separate bedroom Private bathroom Cable channels Wardrobe or closet Daily housekeeping - 1 bedroom - Sleeps 2 - 1 King Bed ![Luxury Room](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/b10de7ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room ### Highlights Soundproofed Smart TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping - Sleeps 4 - 2 Double Beds ![Room (Country)](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/e8d9a134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Country) 7.2 Good 7 reviews ### Highlights Soundproofed Smart TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping - Sleeps 4 - 2 Queen Beds ![Luxury Room](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/612f092f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room ### Highlights Soundproofed Smart TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping - Sleeps 2 - 1 King Bed ![Deluxe Room](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/edf98a8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Smart TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Junior Room (Ejecutiva)](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/43d76a17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room (Ejecutiva) ### Highlights Soundproofed Smart TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping - Sleeps 2 - 1 King Bed ![Suite (Ejecutiva)](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/16b0ac1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Ejecutiva) 8.0 Very good 1 review ### Highlights Soundproofed Smart TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping - Sleeps 5 - 2 Double Beds and 1 Queen Bed ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/4de41c8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 301 sq ft - Sleeps 2 ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/c66e450e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 344 sq ft - Sleeps 2 ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/w1912h1276x4y0-1ca382a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room - 258 sq ft - Sleeps 4 ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/e0f63b34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Deluxe - 322 sq ft - Sleeps 4 ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/ca89c3df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 710 sq ft - Sleeps 6 ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/6714e875.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 473 sq ft - Sleeps 3 ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/b47bc480.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Deluxe - 301 sq ft - Sleeps 4 ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12330000/12324200/12324161/w1999h1226x1y0-2873e1ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with View - 484 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVillamaria-Hotels-Termales-Del-Otono.h12324161.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVillamaria-Hotels-Termales-Del-Otono.h12324161.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.00770%2C-75.43963&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WmBH9wBgkEfS_ps0ii8rXVZ9Auc=) Km 5 Antigua Vía al Nevado del Ruiz, Villamaria, Caldas, 176007 #### What's nearby - Otono Thermal Springs - 1 min walk - 0.0 km - Tierra Viva Thermal Springs - 2 min drive - 1.5 km - Palogrande Stadium - 12 min drive - 10.5 km - Torre de El Cable - 12 min drive - 10.5 km - Bolivar Plaza - 15 min drive - 14.4 km #### Getting around - Manizales (MZL-La Nubia) - 20 min drive #### Restaurants - ‪Mall Florida Plaza - ‬10 min drive - ‪Vino Y Pimienta - ‬11 min drive - ‪De Maiz Arepas - ‬7 min drive - ‪Café Lienzo - ‬8 min drive - ‪Cheese Cake Pizza y Mas - ‬11 min drive ## About this property ### Termales del Otoño Upscale hotel near Otono Thermal Springs Located close to Villamaria Cable Via and Los Yarumos Ecopark, Termales del Otoño provides free full breakfast, concerts and live shows, and a terrace. Treat yourself to aromatherapy, a body scrub, or a body wrap at Eco Spa, the onsite spa. Be sure to enjoy a meal at Origen, the on-site fine-dining restaurant. Free in-room WiFi is available to all guests, along with a garden and laundry facilities. Other perks include: - An outdoor pool - Free self parking - Hot springs on site, a banquet hall, and concierge services - A reception hall, a front-desk safe, and tour/ticket assistance - Guest reviews give top marks for the helpful staff Room features All 117 rooms include comforts such as free WiFi and sound-insulated walls. Other amenities include: - Bathrooms with showers and free toiletries - Smart TVs with cable channels - Wardrobes/closets and daily housekeeping ## Similar properties ![Outdoor spa tub](https://images.trvl-media.com/lodging/37000000/36960000/36955200/36955137/92448329.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quo Quality Manizales Manizales - Hot tub - Breakfast included - Spa - Free WiFi 9.6 Exceptional 249 reviews CA $148 CA $148 total Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=36955137&PinnedHotelID=36955137&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/3000000/2370000/2369700/2369650/92d4ac7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estelar Recinto del Pensamiento Hotel Manizales - Spa - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 153 reviews CA $103 CA $103 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=2369650&PinnedHotelID=2369650&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/94000000/93840000/93836600/93836546/3b28a820.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atardeceres del cafe Manizales - 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Restaurant 9.0 Wonderful 403 reviews CA $110 CA $110 total Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=3751037&PinnedHotelID=3751037&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Cabin](https://images.trvl-media.com/lodging/119000000/118520000/118515600/118515512/a33a7342.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal La Laguna Villamaria - Breakfast included - Pet-friendly - Parking included - Free WiFi CA $98 CA $98 total Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=118515512&PinnedHotelID=118515512&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/93000000/92800000/92792700/92792606/4d049ee2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Nido del Cóndor Ecolodge Villamaria - Breakfast included - Parking included - Free WiFi - Restaurant 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=92792606&PinnedHotelID=92792606&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1380000/1378400/1378314/98c89b21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pop Art Hotel Las Colinas Manizales Manizales - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 167 reviews CA $77 CA $77 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1378314&PinnedHotelID=1378314&HadPinnedHotel=true®ionId=-1&adults=2) ![Duplex, Balcony, City View | Terrace/patio](https://images.trvl-media.com/lodging/120000000/119080000/119071400/119071390/f695874b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Coffee Club Hotel Manizales - Breakfast included - Pet-friendly - Free WiFi - Restaurant 10 Exceptional 2 reviews CA $84 CA $84 total Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=119071390&PinnedHotelID=119071390&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3710000/3700500/3700482/55d2f0ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco Lodge La Juanita Manizales - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 42 reviews CA $67 CA $67 total Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=3700482&PinnedHotelID=3700482&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Origen - Sublime ### Things to do - 8 hot springs - Concerts/live shows - Full-service spa - Gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 6 meeting rooms - Business center - Conference space ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - 8 hot springs - Aromatherapy - Body scrubs - Body wraps - Facials - Massage - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator (single-level property) - Well-lit path to entrance ### More - Banquet hall - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - Limited room service ### More - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 6:00 AM - 11:30 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation At check-in, guests must provide a record of full COVID-19 vaccination ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property caters to LGBTQ+ guests Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Termales El Otoño Hotel Manizales Termales El Otoño Hotel Termales El Otoño Manizales Termales Otoño Manizales Termales del Otoño Hotel Termales del Otoño Villamaria Termales del Otoño Hotel Villamaria ## Frequently asked questions ### Does Termales del Otoño have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Termales del Otoño? > As of Nov 24, 2025, prices found for a 1-night stay for 2 adults at Termales del Otoño on Nov 30, 2025 start from CA $174.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Villamaria-Hotels-Termales-Del-Otono.h12324161.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Termales del Otoño pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Termales del Otoño? > Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours. ### What time is check-out at Termales del Otoño? > Check-out is at 10:00 AM. ### Where is Termales del Otoño located? > Situated in the mountains, this spa hotel is steps from Otono Thermal Springs, and within 9 mi (15 km) of Palogrande Stadium and Torre de El Cable. Los Yarumos Ecopark and Villamaria Cable Via are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Termales del Otoño Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 7.8 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 314 8 - Good 169 6 - Okay 84 4 - Poor 44 2 - Terrible 35 ### 10/10 Excellent #### Fernando Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to vist ##### Fernando Stayed 1 night in Oct 2025 ### 10/10 Excellent #### David Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff ##### David Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Alexander Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was excellent ##### Alexander Stayed 1 night in Sep 2025 ### 8/10 Good #### Carlos Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel areas are beautiful and well maintained. The thermal pools are really relaxing. The only thing we didn’t like was the bed. Mattress was extremely hard. ##### Carlos Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Luis Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to relax ##### Luis Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yolanda Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A paradise in the mountains A great place to stay and enjoy nature with a plus: the hot springs. Great breaksfast buffet , rooms and customer service. Ask for Oliver, the guide, to complete your stay with a trip to Hacienda Charrascal, a great coffee tour experience. ##### Yolanda Stayed 2 nights in Aug 2025 ### 8/10 Good #### Ramon Sep 20, 2025 Liked: Cleanliness, property conditions & facilities It's a nice place, the only bad thing is that they have bad service in the thermal areas. ##### Ramon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller Aug 1, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Colombia 2025 Great location, awesome breakfast buffet we had a great time ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### frederick Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities they got a new kitchen; new menu ..... they're Finally serving good food, even the buffet breakfast has been replaced with "individual" choices of egg preparation..... now it gets the ten it deserves. ##### frederick Stayed 1 night in Sep 2025 ### 4/10 Poor #### Nancy Aug 16, 2025 Disliked: Cleanliness, staff & service, amenities Staff and service are really bad, also the rooms are very dirty ##### Nancy Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### German Jul 10, 2025 Liked: Cleanliness, amenities Everything is awesome ##### German Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Steven Apr 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So far, we are enjoying the hospitality, tranquility and thermal hit springs!!! ##### Steven Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Luis Jan 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel in great, awesome place ##### Luis Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Diego May 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Just beautiful. Service was amazing. Our cabin for my family with its own thermal was a plus. Food at restaurant was great. ![](https://a.travel-assets.com/ugc/hotel-reviews/4b46aa8e-2d11-4941-970c-53d85ff659ab-1748122252214.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6874281f-c83c-4a4d-a2b5-5dabbc55088d-1748122253859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ee83224-631c-4b14-ab99-08585f1919f5-1748122253443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe3a3c16-36f4-4583-aa48-c4365c9ff61c-1748122253063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diego Stayed 1 night in May 2025 ### 10/10 Excellent #### Kelvin Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great ##### Kelvin Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### WALESKA Feb 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was wonderful but the restaurant is very limit in their menue ##### WALESKA Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### jorge Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful hotel. ##### jorge Stayed 2 nights in Jun 2024 ### 8/10 Good #### Natasha Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is beautiful! It's been remodeled since my last visit. I highly recommend this beautiful getaway! Must have patience when booking. Their communication for main events are all in Whatsapp. ##### Natasha Stayed 2 nights in Feb 2025 ### 8/10 Good #### Fernando Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities I lined the place, in general; however, the staff could be nicer. ##### Fernando Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Lina Nov 13, 2024 Liked: Amenities Incredible property absolutely worth the drive! ##### Lina Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rene Feb 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### Rene Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Paula Aug 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place!!! ##### Paula Stayed 1 night in Jul 2024 ### 10/10 Excellent #### DIEGO Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice!! ##### DIEGO Stayed 1 night in Apr 2025 ### 6/10 Okay #### Jorge Jun 30, 2025 Liked: Cleanliness, property conditions & facilities The front desk personal was horrible, they don't know anything about passports and they don't know nothing about costumer service ##### Jorge Stayed 1 night in Jun 2025 ### 8/10 Good #### Claudia Mar 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very natural Excelent Service!! ##### Claudia Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Lac-Superieur](https://www.expedia.ca/Lac-Superieur-Hotels.d6155034.Travel-Guide-Hotels) > > [Hotels in Hamilton](https://www.expedia.ca/Hamilton-Hotels.d3963.Travel-Guide-Hotels) > > [The Kahala Hotel & Resort](https://www.expedia.ca/Honolulu-Hotels-The-Kahala-Hotel-Resort.h28496.Hotel-Information) > > [The Sutton Place Hotel Vancouver](https://www.expedia.ca/Vancouver-Hotels-The-Sutton-Place-Hotel-Vancouver.h23624.Hotel-Information) > > [Decameron Isleño - All Inclusive](https://www.expedia.ca/San-Andres-Hotels-Decameron-Isleno-All-Inclusive.h1071822.Hotel-Information) > > [Hotels near Casino Nova Scotia](https://www.expedia.ca/Casino-Nova-Scotia-Hotels.0-l6205249-0.Travel-Guide-Filter-Hotels) > > [Hotels in Miami](https://www.expedia.ca/Miami-Hotels.d178286.Travel-Guide-Hotels) > > [Santa Marta Marriott Resort Playa Dormida](https://www.expedia.ca/Santa-Marta-Hotels-Santa-Marta-Marriott-Resort-Playa-Dormida.h36287893.Hotel-Information) > > [Hotels in Grand Bend](https://www.expedia.ca/Grand-Bend-Hotels.d181878.Travel-Guide-Hotels) > > [Stonecroft Inn](https://www.expedia.ca/Windsor-Hotels-Stonecroft-Inn.h41562635.Hotel-Information) > > [Cheap Hotels in Windsor](https://www.expedia.ca/Windsor-Hotels-Cheap-Hotels.0-0-d6127335-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Grand Sirenis San Andres](https://www.expedia.ca/San-Andres-Hotels-Grand-Sirenis-San-Andres.h47010877.Hotel-Information) > > [Great Wolf Lodge Traverse City](https://www.expedia.ca/Traverse-City-Hotels-Great-Wolf-Lodge-Traverse-City.h976684.Hotel-Information) > > [Courtyard by Marriott New York Manhattan/Times Square](https://www.expedia.ca/New-York-Hotels-Courtyard-By-Marriott-New-York-ManhattanTimes-Square.h129324.Hotel-Information) > > [Manitou Springs Resort](https://www.expedia.ca/Watrous-Hotels-Manitou-Springs-Resort.h67550606.Hotel-Information) > > [Rocking R Guest Ranch](https://www.expedia.ca/Calgary-Hotels-Rocking-R-Guest-Ranch.h6851899.Hotel-Information) > > [Zuana Beach Resort](https://www.expedia.ca/Santa-Marta-Hotels-Zuana-Beach-Resort.h3885428.Hotel-Information) > > [InterContinental San Diego by IHG](https://www.expedia.ca/San-Diego-Hotels-InterContinental-San-Diego.h26984236.Hotel-Information) > > [Astoria Hotel](https://www.expedia.ca/Jasper-Hotels-Astoria-Hotel.h1154297.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [Flights from Dhaka (DAC) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/dac/yhz/dhaka-to-halifax) > > [Flights from Edmonton (YEG) to Denver (DEN)](https://www.expedia.ca/lp/flights/yeg/den/edmonton-to-denver) > > [Flights from Saskatoon (YXE) to St. John's (YYT)](https://www.expedia.ca/lp/flights/yxe/yyt/saskatoon-to-st-johns) > > [Flights from Sidney (YYJ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyj/yyc/victoria-to-calgary) > > [Flights from Edmonton (YEG) to Quito (UIO)](https://www.expedia.ca/lp/flights/yeg/uio/edmonton-to-quito) > > [Flights from Toronto (YYZ) to London (YXU)](https://www.expedia.ca/lp/flights/yyz/yxu/toronto-to-london) > > [Flights from Vancouver (YVR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yvr/las/vancouver-to-las-vegas) > > [Flights from Kelowna (YLW) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ylw/yyz/kelowna-to-toronto) ### Activities > [Things to do in Banff](https://www.expedia.ca/Things-To-Do-In-Banff.d10550.Travel-Guide-Activities)