Title: Hotel & Suites Real del Lago - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & Suites Real del Lago Boardwalk/promenade hotel with free breakfast and a rooftop terrace ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/bca2b6f9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/d1fd221a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 bedrooms, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/266126c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/bcc95438.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/645456c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel & Suites Real del Lago, near Universidad Juárez Autónoma de Tabasco, offers a pleasant stay with a rooftop terrace and outdoor pool. Enjoy local cuisine at the restaurant, and amenities like in-room WiFi and dry cleaning services, all provided by helpful staff. 8.6 Excellent ## Popular amenities - Pool - Bar - Room service - Pet-friendly - Breakfast included - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2115122&PinnedHotelID=2115122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2115122&PinnedHotelID=2115122&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2115122&PinnedHotelID=2115122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2115122&PinnedHotelID=2115122&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2115122&PinnedHotelID=2115122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2115122&PinnedHotelID=2115122&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2115122&PinnedHotelID=2115122&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2115122&PinnedHotelID=2115122&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Standard Room, 1 Queen Bed](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/7eaba8e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 9.2 Wonderful 7 reviews ### Highlights Air conditioning HDTV 5 bedrooms Blackout drapes/curtains Pillowtop bed Down duvet Premium bedding Coffee/tea maker - 269 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Standard Double Room, 1 Bedroom, City View](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/96ed8280.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Bedroom, City View 8.4 Very good 8 reviews ### Highlights Air conditioning HDTV 5 bedrooms Blackout drapes/curtains Pillowtop bed Down duvet Premium bedding Coffee/tea maker - 290 sq ft - City view - Sleeps 4 - 2 Double Beds ![Family Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/2d0fc26d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms 9.4 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Full-sized refrigerator/freezer HDTV 5 bedrooms Pillowtop bed - 592 sq ft - 5 bedrooms - City view - Sleeps 6 - 2 Double Beds and 1 King Bed ![5 bedrooms, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/266126c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room, 1 Bedroom, City View ### Highlights Balcony Air conditioning HDTV 5 bedrooms Blackout drapes/curtains Pillowtop bed Down duvet Premium bedding - 441 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/a28e20b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.0 Good 8 reviews ### Highlights Air conditioning HDTV 5 bedrooms Blackout drapes/curtains Pillowtop bed Down duvet Premium bedding Coffee/tea maker - 269 sq ft - City view - Sleeps 2 - 1 King Bed ![5 bedrooms, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/3000000/2120000/2115200/2115122/266126c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, City View ### Highlights Air conditioning HDTV 5 bedrooms Blackout drapes/curtains Pillowtop bed Down duvet Premium bedding Coffee/tea maker - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/12000000/11980000/11973000/11972994/c23531d2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites by Hilton Paraiso Paraiso - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 194 reviews CA $87 CA $104 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Villahermosa-Hotels-Hampton-Inn-Suites-By-Hilton-Paraiso.h11972994.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=6347927&destination=Villahermosa&destType=MARKET&latLong=17.988585,-92.955041&searchId=68afd2aa-c2b0-45be-9676-9216a4ded88c&top_cur=CAD) Ad ![Free daily full breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9760000/9753100/9753041/w4000h2662x0y0-f80ff0f2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Villahermosa Villahermosa - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,008 reviews CA $71 CA $84 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Villahermosa-Hotels-City-Express-Junior-Villahermosa.h9753041.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=6347927&destination=Villahermosa&destType=MARKET&latLong=17.988585,-92.955041&searchId=68afd2aa-c2b0-45be-9676-9216a4ded88c&top_cur=CAD) Ad ![Free daily full breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5410000/5406700/5406602/w4000h2663x0y0-bcb654bd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Villahermosa Villahermosa - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 768 reviews CA $70 CA $83 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Villahermosa-Hotels-City-Express-Villahermosa.h5406602.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=6347927&destination=Villahermosa&destType=MARKET&latLong=17.988585,-92.955041&searchId=68afd2aa-c2b0-45be-9676-9216a4ded88c&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2560000/2553100/2553034/54738f49_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Olmeca Plaza Villahermosa - 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Pool - Breakfast included - Kids pool - Parking included 9.0 Wonderful 708 reviews CA $97 CA $116 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Villahermosa-Hotels-Holiday-Inn-Express-Villahermosa-Tabasco-2000.h1152282.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=6347927&destination=Villahermosa&destType=MARKET&latLong=17.988585,-92.955041&searchId=68afd2aa-c2b0-45be-9676-9216a4ded88c&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380959/e1215f76.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Villahermosa by IHG Villahermosa - Pool - Breakfast included - Pet-friendly - Parking included 9.6 Exceptional 241 reviews CA $97 CA $115 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Villahermosa-Hotels-Staybridge-Suites-Villahermosa.h29380959.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=6347927&destination=Villahermosa&destType=MARKET&latLong=17.988585,-92.955041&searchId=68afd2aa-c2b0-45be-9676-9216a4ded88c&top_cur=CAD) Ad ![Studio, 2 Double Beds, Non Smoking, City View](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12350000/12346900/12346899/c0338ee9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn & Suites by Marriott Villahermosa Tabasco Villahermosa - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 677 reviews CA $71 CA $85 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Villahermosa-Hotels-Fairfield-Inn-Suites-By-Marriott-Villahermosa-Tabasco.h12346899.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=6347927&destination=Villahermosa&destType=MARKET&latLong=17.988585,-92.955041&searchId=68afd2aa-c2b0-45be-9676-9216a4ded88c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVillahermosa-Hotels-Hotel-Suites-Real-Del-Lago.h2115122.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVillahermosa-Hotels-Hotel-Suites-Real-Del-Lago.h2115122.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.00248%2C-92.92971&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MDrXTRCk5tqd9BNxmuJYR2WH_kQ=) Sindicato De Salubridad 209, Col. Lopez Mateos, Villahermosa, TAB, 86040 #### What's nearby - La Venta Museum-Park - 5 min walk - 0.5 km - Pemex Pyramid - 16 min walk - 1.4 km - Universidad Juárez Autónoma de Tabasco - 20 min walk - 1.7 km - Galerias Tabasco - 5 min drive - 1.9 km - Tabasco Park - 11 min drive - 4.4 km #### Getting around - Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 11 min drive #### Restaurants - ‪Los Bisquets Bisquets Obregón - ‬6 min walk - ‪Vips - ‬16 min walk - ‪Barbacoa de borrego Villa las Palmas - ‬6 min walk - ‪The Pose - ‬7 min walk - ‪El Che - ‬12 min walk ## About this property ### Hotel & Suites Real del Lago Hotel near La Venta Museum-Park Located close to Universidad Juárez Autónoma de Tabasco and Pemex Pyramid, Hotel & Suites Real del Lago provides free full breakfast, a rooftop terrace, and dry cleaning/laundry services. The on-site local cuisine restaurant, floresta, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool along with sun loungers - Free self parking - An area shuttle, tour/ticket assistance, and an elevator - A front-desk safe, a 24-hour front desk, and a water dispenser Room features All 75 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Extra conveniences in all rooms include: - Pillowtop mattresses and down comforters - Showers and free toiletries - 32-inch HDTVs with premium channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/5000000/4450000/4444400/4444334/61e2d348.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Venta Inn Villahermosa Hotel Villahermosa - Breakfast included - Free airport shuttle - Pet-friendly - Parking included 8.6 Excellent 1,010 reviews CA $67 CA $80 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=4444334&PinnedHotelID=4444334&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/20000/20000/19935/c42ce08a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viva Villahermosa Villahermosa - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 1,001 reviews CA $80 CA $96 total includes taxes & fees Nov 2 - 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Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=5406602&PinnedHotelID=5406602&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio, 2 Double Beds, Non Smoking, City View](https://images.trvl-media.com/lodging/13000000/12350000/12346900/12346899/05106cb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Villahermosa Tabasco Villahermosa - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 677 reviews CA $71 CA $85 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=12346899&PinnedHotelID=12346899&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free 24-hour offsite parking - Area shuttle (surcharge) - Free secured, uncovered self parking on site - Free RV/bus/truck parking on site - Limited onsite parking (max 2 spaces per unit) - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A restaurant ### Restaurants on site - floresta ### Things to do - Outdoor pool - TV in common areas ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 24-hour business center - Computer station - Conference center (1,055 square feet of space) - Meeting room ### Outdoors - In a regional park - On a lake - On the boardwalk/promenade - Picnic area - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Lever door handles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 2 buildings - 6 floors - Built in 1992 - Communal living room - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10:00 PM Early check-in subject to availability An early check-in fee will be charged Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 500 (exact amount varies) at check-out ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 150 per pet, per night, plus a one-time cleaning fee of MXN 300 and a deposit of MXN 500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 33 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are available for MXN 150.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet deposit: MXN 500 per stay - Pet fee: MXN 150 per pet, per night plus MXN 300 one-time cleaning fee - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MXN 150.0 per night - Bed sheets fee: MXN 1000 per bed, per stay (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Real del Lago Hotel Real del Lago Villahermosa Real del Lago Real del Lago Villahermosa Hotel Real Lago Villahermosa Hotel Real Lago Real Lago Villahermosa Hotel & Suites Real Del Lago Villahermosa Hotel Suites Real del Lago & Suites Real Del Lago Hotel & Suites Real del Lago Hotel Hotel & Suites Real del Lago Villahermosa Hotel & Suites Real del Lago Hotel Villahermosa ## Frequently asked questions ### Does Hotel & Suites Real del Lago have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at Hotel & Suites Real del Lago? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hotel & Suites Real del Lago on Dec 1, 2025 start from CA $58.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Villahermosa-Hotels-Hotel-Suites-Real-Del-Lago.h2115122.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel & Suites Real del Lago pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 150 per pet, per night. A cleaning fee of MXN 300 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel & Suites Real del Lago? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel & Suites Real del Lago? > Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel & Suites Real del Lago? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel & Suites Real del Lago located? > Located in the heart of Villahermosa, this hotel is within 1 mi (2 km) of La Venta Museum-Park, Pemex Pyramid, and Universidad Juárez Autónoma de Tabasco. Villahermosa Market and Galerias Tabasco are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel & Suites Real del Lago Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 224 8 - Good 125 6 - Okay 43 4 - Poor 17 2 - Terrible 20 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 8.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### addy Oct 27, 2025 Liked: Amenities Excelente ##### addy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Hernan Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Hernan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### James Mar 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The accommodations were comfortable and the staff pleasant. ##### James Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Freddy May 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Was confortable the room ##### Freddy Stayed 1 night in May 2025 ### 10/10 Excellent #### david May 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Can’t complain the hotel was very nice and clean, bed was comfortable. Only thing I would add is towels only one towel and more blankets for the bed. ##### david Stayed 1 night in May 2024 ### 2/10 Terrible #### Abram Apr 2, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very Outdated unfriendly staff, I will never stay there again ##### Abram Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Chanhthachone Aug 30, 2024 Liked: Cleanliness, staff & service, room comfort #### No frills hotel The room was huge and has just the essentials. I appreciate the A/C because it was really hot in August. There's a rooftop pool too,. Perfect location, just minutes from everything and two overpass bridges in walking distance. ##### Chanhthachone Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Jerry Mar 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property for the price Rooftop swimming pool, fresh water added every morning The is average, however I am not Mexican food entusiasta ##### Jerry Stayed 6 nights in Mar 2023 ### 8/10 Good #### John Jan 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is situation close to very busy highways. Walking is the area of the hotel is difficult and unsafe. ##### John Stayed 2 nights in Jan 2024 ### 8/10 Good #### Miguel, Calgary Jul 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, I wish they had more Irons for the rooms, there is a Walmart close enough, oh and they were fixing the stairs which meant hammers from 7 am to 7 pm ##### Miguel Stayed 4 nights in Jul 2022 ### 8/10 Good #### Milton Sep 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Okay ##### Milton Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Marc Jan 6, 2024 Liked: Cleanliness, staff & service Property in poor condition and lots of deferred maintenance ##### Marc Stayed 3 nights in Dec 2023 ### 8/10 Good #### Susaba Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel muy bien, limpio, amplio . El desayuno bien aunque no había otros platillos a escoger ##### Susaba Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Carlos Sep 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Gracias ##### Carlos Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Mitzi Sep 13, 2025 Liked: Cleanliness, amenities Cumple perfecto con las necesidades de pasar un tiempo de descanso. ##### Mitzi Stayed 1 night in Sep 2025 ### 10/10 Excellent #### roselia zapata Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy cómodo ##### roselia zapata Stayed 1 night in Aug 2025 ### 6/10 Okay #### carlos Sep 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Se reservó una habitación pero sobre vendieron. Entonces me dieron otra habitación, al día siguiente querían que me cambiara sin mencionarlo en el primer día. Es muy incómodo cambiar de habitación ##### carlos Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Esther Sep 2, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Su personal nefasto no lo recomiendo ##### Esther Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Emanuel Aug 31, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Publicidad engañosa, discriminatoria, no se encuentra a orilla de ningún lado, aire acondicionado obsoleto que produce mucho ruido y no permite el adecuado descansó, alimentos muy limitados, en general no recomendable ##### Emanuel Stayed 4 nights in Aug 2025 ### 8/10 Good #### Mario Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para descansar ##### Mario Stayed 1 night in Aug 2025 ### 8/10 Good #### Sarai Aug 17, 2025 Liked: Cleanliness, staff & service Buen servicio en general ##### Sarai Stayed 2 nights in Aug 2025 ### 8/10 Good #### Veronica Flores Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gracias ##### Veronica Flores Stayed 1 night in Jul 2025 ### 8/10 Good #### Roberto Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones lucen bien ##### Roberto Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Desiree Aug 11, 2025 Liked: Cleanliness, staff & service, amenities Bueno ##### Desiree Stayed 1 night in Aug 2025 ### 2/10 Terrible #### LUIS Jul 30, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No hay señal de telefono ni internet ##### LUIS Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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