Extérieur

Hotel ibis Vienna Airport – Avis

3 out of 5
Hotel ibis Vienna Airport
Raststation Schwechat S1, Schwechat, Lower Austria

Avis

7,4

Bien

Note de 10 – Excellent, d’après 56 avis sur 233." "
Note de 8 – Bien, d’après 93 avis sur 233." "
Note de 6 – Acceptable, d’après 53 avis sur 233." "
Note de 4 – Médiocre, d’après 19 avis sur 233." "
Note de 2 – Terrible, d’après 12 avis sur 233." "

8,4/10

Propreté

7,8/10

Service et personnel

7,2/10

Commodités

7,8/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Gwenael

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Proche aéroport convenable
Séjour de 1 nuit en novembre 2023
Ibis Vienna Airport Team a répondu le 20 nov. 2023
Dear Gwenael, thank you very much for choosing our hotel! Your opinion is very important to us, if you wish to let us know what could improve your rating to 10/10, please do not hesitate to contact us directly :) We hope to welcome you back very soon again. Kindest regards, Your IBIS Vienna Airport Team

8/10 – Bien

Guenaelle

Séjour de 1 nuit en mai 2023
Paulina a répondu le 3 juill. 2023
Dear Guenaelle, thank you for your nice review. It's really great, that you liked your stay, your opinion is very important to us. We would be delighted to welcome you again some day. Kindest regards, Your ibis Vienna Airport

8/10 – Bien

PIERRE

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Une nuit à l'aéroport.
Ça va, c'est un Ibis basique. La chambre plus spacieuse que d'habitude. Pas de quoi se faire une boisson chaude, comme dans tous les Ibis. C'est dommage...
Séjour de 1 nuit en novembre 2021
Cristian López - Front Office Manager a répondu le 28 déc. 2021
Thank you for your comments, we are very happy every time our clients feel comfortable with our services. Best Regards

10/10 – Excellent

Jean Michel

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2020

8/10 – Bien

Alain

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2019
Hotel Ibis Vienna Airport a répondu le 6 janv. 2020
Thank you for your feedback

8/10 – Bien

André

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2019
Maria. Hotel Ibis Vienna Airport a répondu le 12 juill. 2019
Dear Andre! thank you for your feetback! it is very important for us!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2018
Front Desk Team a répondu le 4 nov. 2018
Thanks for your rating. We hope to see you soon back. best regards

10/10 – Excellent

boban

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
très bon hotel, au bord de l'autoroute
très bon hotel, au bord de l'autoroute et bien insonorisé...à l'entrée vous avez un burger-king et une cafétéria style flunch.
Séjour de 1 nuit en mai 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.

8/10 – Bien

Frederique, Metz

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel bien situé près de l'aéroport de Vienne
Hôtel situé près de l'aéroport de Vienne. Chambres bien insonorisées, équipement classique et de qualité. Petit déjeuner copieux. A recommander !

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Hotel correct
Bon hotel pour faire une etape sur un long trajet car au bord de l'autoroute. Par contre le wifi etatit quasiment utilisable le soir (ok le matin). Personnel agréable.

10/10 – Excellent

Eva

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super quiet Excellent service
Séjour de 1 nuit en avril 2024

8/10 – Bien

Hassan

Points forts : Service et personnel, état et installations de l’hébergement
Gut
Séjour de 1 nuit en mars 2024

8/10 – Bien

Babacar

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Alex

Points forts : Service et personnel
Very average overpriced hotel
Séjour de 1 nuit en mars 2024
Ibis Vienna Airport a répondu le 11 avr. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We sincerely apologize if your recent experience did not meet your expectations.We take all guest feedback seriously and strive to provide exceptional value and service to all our guests. Your comments are invaluable to us as they help us identify areas for improvement.We would love the opportunity to better understand your concerns and make things right. Please feel free to reach out to us directly so we can discuss your experience in more detail and address any specific issues you encountered.Once again, we appreciate your feedback and hope to have the chance to welcome you back for a more satisfying stay in the future.Warm regards,Ibis Vienna Airport

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Bad management
The check in took more than necessary (30 minutes). The receptionist was on his own. Than he couldn’t find our - PREPAID reservation. Than we received key for a room which was already occupied - which should never ever happen!!!! Too much mess for one one night reservation- which was obviously not reception fault but just bad hotel management!!! Needs to improve!
Séjour de 1 nuit en février 2024
Georg Pollerus a répondu le 24 févr. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced during your recent stay with us.We understand the importance of a smooth and efficient check-in process, and it is disheartening to hear that we fell short of your expectations in this regard. We are truly sorry for any delays and confusion caused by the handling of your prepaid reservation. Rest assured, we will be reviewing our procedures to ensure such issues are addressed promptly and effectively to prevent recurrence.Regarding the room key issue, we understand the seriousness of this matter, and we sincerely apologize for the oversight. This is certainly not reflective of our usual standards, and we are taking immediate steps to investigate and rectify the situation to prevent such occurrences in the future.Your feedback is invaluable to us as it helps us identify areas for improvement, and we appreciate your patience and understanding. We are committed to providing all our guests with exceptional service, and we regret that we did not meet your expectations on this occasion.Please be assured that your concerns have been taken seriously, and we will be implementing measures to ensure a more seamless experience for our guests moving forward.Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made.If you have any further concerns or would like to discuss your stay in more detail, please do not hesitate to contact us directly.Warm regards,Georg PollerusHotel Resident Manager

8/10 – Bien

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Ibis Vienna Airport Team a répondu le 15 févr. 2024
Lieber Michael, vielen herzlichen Dank, dass Sie sich für unser Hotel entschieden haben und für Ihre nette 8/10 Bewertung! :) Ihre Meinung ist uns sehr wichtig. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freündlichen Grüßen, Ihr IBIS Vienna Airport Team

6/10 – Acceptable

Christoph

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Ibis Vienna Airport Team a répondu le 25 janv. 2024
Dear Christoph, thank you for your feedback, and we're pleased to hear that you were generally satisfied with your stay. We appreciate your honest review. If there are specific areas where we can improve, we would appreciate further feedback to ensure that your next stay is a thoroughly positive experience.Thank you for choosing to stay with us, and we hope to welcome you back soon.Best regards, your IBIS

6/10 – Acceptable

Sándor

Voyage d’affaires
Points forts : Confort de la chambre
Séjour de 1 nuit en janvier 2024
Ibis Vienna Airport Team a répondu le 20 janv. 2024
Dear Sandor, thank you so much for your review, however we would like to know the details of your feedback, to better serve you in the future and make your future stay 10/10 :) If you wish to give us some more indications, do not hesitate to contact us directly. Kindest Regards!

8/10 – Bien

Jakob hvam

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Ibis Vienna Airport Team a répondu le 13 janv. 2024
Dear Jakob! Thank you for sharing your experience with us, yur opinion is very important. We're delighted to hear that you enjoyed your overall stay. We appreciate your feedback and hope to welcome you back for another stay in the future.

10/10 – Excellent

Nathalie

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Ibis Vienna Airport Team a répondu le 8 déc. 2023
Dear Nathalie! Thank you very much for choosing our hotel and for your kind review! Your opinion is highly valuable to us. We hope to welcome you back to our hotel very soon.Best regards,Your IBIS Vienna Airport Team

10/10 – Excellent

Xueyu

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
其他都很好,就是离机场比我想象的远一些,车费大概42欧,车程大约10km
Séjour de 1 nuit en septembre 2023
Ibis Vienna Airport Team a répondu le 14 oct. 2023
Dear Xueyu, we very much appreciate your comments regarding your stay at the ibis Vienna Airport. It is always a pleasure to receive positive feedback. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Vienna Airport

8/10 – Bien

irmgard

Séjour de 1 nuit en septembre 2023
Ibis Vienna Airport Team a répondu le 14 oct. 2023
Lieber Irmgard, wir freuen uns sehr über Ihre Kommentare zu Ihrem Aufenthalt im ibis Vienna Airport. Es ist immer eine Freude, positives Feedback zu erhalten. Nochmals vielen Dank für das Teilen Ihrer Erfahrungen und wir hoffen, dass Ihr nächster Besuch genauso angenehm sein wird wie der vorherige. Mit freundlichen Grüßen Ihr Ibis Vienna Airport

10/10 – Excellent

norman

Séjour de 2 nuits en septembre 2023
Ibis Vienna Airport Team a répondu le 4 oct. 2023
Dear Norman, we very much appreciate your review regarding your stay at the ibis Vienna Airport. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Vienna Airport Team

6/10 – Acceptable

Emir

Points forts : Service et personnel
Séjour de 1 nuit en septembre 2023
Ibis Vienna Airport Team a répondu le 7 sept. 2023
Dear Emir, thank you for your review. Your opinion is very important to us! We would like to know in which area you think we could improve. You can contact us directly at any time :) Kind regards, your Ibis Vienna Airport team

8/10 – Bien

MIRELA

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Ibis Vienna Airport Team a répondu le 7 sept. 2023
Dear Mirela, thank you so much for your nice review. Your opinion is very important to us and we are happy that you enjoyed your stay! We would like to know in which area you think we could improve, so a detailed comment would be highly appreciated. You can contact us directly any time :) Kindest regards

8/10 – Bien

Helmut

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The buffet was generous. Only one bath towel each, no other towels. The bed sheet/comforter was way too small. Reception was efficient and kind.
Séjour de 1 nuit en juillet 2023
Ibis Vienna Airport Team a répondu le 13 août 2023
Dear Helmut, thank you very much for your nice review. Your opinion is very important to us! Just to let you know you can always ask for the extra blankets and pillows a the reception. We are there 24h for you. We would be delighted to welcome you again soon. :) Kindest regards, Your Ibis Vienna Airport Team.

10/10 – Excellent

Terrel, Kansas City

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I liked the variety of food offerings.
Séjour de 1 nuit en juin 2023
Paulina a répondu le 3 juill. 2023
Dear Terrel, thank you so much for your nice review. Your opinion is very important to us. :) We would be happy to welcome you again soon! Kindest regards, your ibis Vienna Airport Team

8/10 – Bien

Danielle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This was a very nice Ibis. Resturant, Burger King and convinence store below hotel. Only draw back was it cost 35 euro each way in a cab. For the extra 70 euro, I'd book a hotel next to the airport next time.
Séjour de 1 nuit en juin 2023
Paulina a répondu le 3 juill. 2023
Dear Danielle, thank you for your nice review. It's really great, that you liked your stay. We are very sorry for the location issues :) We will however take your opinion into account to improve our service. We would be delighted to welcome you again some day. Kindest regards, Your ibis Vienna Airport

2/10 – Terrible

Eunyoung, Fort Lee

Points forts : État et installations de l’hébergement
Points faibles : Propreté, service et personnel
Séjour de 1 nuit en juin 2023
Paulina a répondu le 3 juill. 2023
Dear Eunyoung, thank you for your review. We are very sorry that your experience with us was unacceptable :( We would like you to let us know the details of your stay so that we can take your opinion into account to improve our service. Kindest regards, Your ibis Vienna Airport

8/10 – Bien

Wendy, Qualicum Beach

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, quiet and a comfortable bed. Great for a night's stay before heading to the airport after a good nights sleep.
Séjour de 1 nuit en avril 2023
Paulina a répondu le 10 mai 2023
Dear Wendy, thank you for your kind review. Your opinion is very important to us! We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

8/10 – Bien

Omar

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2023
Paulina a répondu le 10 mai 2023
Dear Omar, thank you for your nice review. Your opinion is very important to us! We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
No way 3 stars hotel
Terrible experience. Dirty room, used toilet paper roll. We asked to change our room for cleaniest,but it was very bad. I took photos of discusting curtains in our room. This was the worst hotel experience in my life.
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Michele

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We arrived very late, but we’re greeted most cheerfully and helpfully by the hotel clerk. Fantastic breakfast with so many choices of fresh food of all kinds. Perfect place to stay when arriving in Vienna. Not too far from airport, but will need a car, Uber or taxi to get there. Very clean and comfortable mattress too!
Séjour de 1 nuit en mars 2023
Ibis Vienna Airport Team a répondu le 19 mars 2023
Dear Michele, we very much appreciate your comments regarding your stay! It is always a pleasure to receive positive feedback. We will share your comments with the rest of our team. I am sure that your opinion will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Happiness of our guests is our best reward :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 – Médiocre

Mohammed

Séjour de 1 nuit en mars 2023
Your Ibis Vienna Airport Team. a répondu le 17 mars 2023
Dear Mohammed, thanks for your review. Your opinion is very important to us. We apologize for the inconveniences that made your stay unsatisfactory. We would like to get to know the details of your feedback to improve our service. We would be happy to welcome you again soon. Kind regards.

8/10 – Bien

PILIB

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a nice modern IBIS about 15km from Vienna airport. Clean and modern rooms, professional and friendly staff, and good on-site eating facilities. My criticism is that the hotel holds itself out to be an airport hotel, but is not particularly close to the airport and does not offer a shuttle service or early check-in. Taxi from the airport is €36 each way so including taxi fares it's actually cheaper to stay at the terminal hotel. I believe the hotel would benefit from at least offering a shuttle bus to travelers.
Séjour de 1 nuit en mars 2023
Paulina a répondu le 5 mars 2023
Dear PILIB, thank you very much for your kind review. Your opinion is very important to us. We apologize for the inconvenience. We will take your opinion into account to improve our service. We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

8/10 – Bien

Doron

Voyage d’affaires
Points forts : Service et personnel
Séjour de 1 nuit en février 2023
Paulina a répondu le 26 févr. 2023
Dear Doron, thank you for your kind review. Your opinion is very important to us! We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

8/10 – Bien

Vanja

Séjour de 1 nuit en février 2023
Ibis Vienna Airport Team a répondu le 11 mars 2023
Sehr geehrter Gast, liebe Vanja, vielen Dank für Ihre nette Bewertung. Ihre Meinung ist uns sehr wichtig. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. :) Mit freundlichen Grüßen

8/10 – Bien

Christopher

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is good.Excellent food options at the hotel.Only issue is the taxi from the airport is 35 euros each way so the money you safe on not using a hotel next to the airport you spend on taxis
Séjour de 1 nuit en janvier 2023
Paulina a répondu le 26 févr. 2023
Dear Christopher, thank you so much for your kind review. Your opinion is very important to us! We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.

8/10 – Bien

Patrick

Séjour de 1 nuit en janvier 2023
Paulina a répondu le 26 févr. 2023
Sehr geehrter Gast, lieber Patrick, vielen Dank für Ihre nette Bewertung. Ihre Meinung ist uns sehr wichtig. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Ibis Vienna Airport Team

10/10 – Excellent

Aadi

Séjour de 1 nuit en décembre 2022
Ibis Vienna Airport Team a répondu le 6 janv. 2023
Dear Aadi, thank you for your kind review. Your opinion is very important to us! We would be delighted to welcome you again soon. :) Kindest regardsSehr geehrter Gast, lieber Aadi, vielen Dank für Ihre nette Bewertung. Ihre Meinung ist uns sehr wichtig. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 – Excellent

Marian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A very good hotel close to the airport
Séjour de 1 nuit en novembre 2022
Paulina a répondu le 1 déc. 2022
Dear Marian, thank you very much for your great feedback. Your opinion is very important to us! We would be delighted to welcome you again soon :) Kindest regards Your ibis Vienna Airport

10/10 – Excellent

James

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2022
Paulina a répondu le 1 déc. 2022
Dear James, thank you so much for your kind review. Your opinion is very important to us. We would be delighted to welcome you again soon! Kindest regards, Your Ibis Vienna Airport Team.

8/10 – Bien

Zdenka

Points forts : Service et personnel, état et installations de l’hébergement
Friendly staff, very good restaurant, clean environment. CLose to the airport but only taxi available- rather expensive!
Séjour de 1 nuit en septembre 2022
Paulina a répondu le 8 oct. 2022
Dear Zdenka, thank you so much for your kind review. Your opinion is very important to us! We will send your compliments to the rest of our team :) We would be delighted to welcome you again soon. Sorry for the Taxi prices! Kindest regards, Your Ibis Vienna Airport

6/10 – Acceptable

Pier

Séjour de 1 nuit en septembre 2022
Paulina a répondu le 8 oct. 2022
Dear Pier, thank you for your kind review. Your opinion is very important to us! We would be happy about a more detailed message to find out about our fields of improvement. Kindest regards, Your Ibis Vienna Airport Team.

8/10 – Bien

Abdi

Voyage d’affaires
Points forts : Propreté
Séjour de 1 nuit en septembre 2022
Paulina a répondu le 8 oct. 2022
Dear Abdi, thank you for your kind review. Your opinion is very important to us! I'm sending your compliments to the rest of the team :) We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport

10/10 – Excellent

Holger

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2022
Paulina a répondu le 8 oct. 2022
Sehr geehrter Holger, vielen Dank für Ihre nette Bewertung. Ihre Meinung ist uns sehr wichtig. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Ibis Vienna Airport Team

10/10 – Excellent

David, DPO AE

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A solid property and conveniently located off of the Autobahn. AWESOME breakfast. Friendly staff. Clean room.
Séjour de 1 nuit en août 2022
Paulina a répondu le 8 oct. 2022
Dear David, thank you so much for your kind review. Your opinion is very important to us! I'm sending your compliments also to Marche Restaurant. :) We would be delighted to welcome you again soon. Kindest regards, Your Ibis Vienna Airport Team.