"Ruby does not need yo be in the front greeting guest because at the time that I arrive, that was two additional people that was there before me neither was happy with their interaction with her one individual actually complain to me when she walked off during the remainder of my stay the other individuals that were in guest service were pleasant as they should be but I think Ruby needs to be in housekeeping . And her interaction with the public at a minimum. They gave us just exactly fout towels...