Title: Best Western Plus Carlton Plaza Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Carlton Plaza Hotel Edwardian hotel with a fitness center and a 24-hour business center ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/10700/10605/8d5c78e1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/d9329a48-99f9-41b0-9119-fdeb070131e0-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Business centre](https://images.trvl-media.com/lodging/1000000/20000/10700/10605/634da23e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast for a fee](https://images.trvl-media.com/lodging/1000000/20000/10700/10605/ea0c6d05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/20000/10700/10605/ec22b27e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in downtown, the Best Western Plus Carlton Plaza Hotel offers comfort and urban convenience. Start your day at the on-site restaurant, stay fit at the gym, and handle work with 24/7 business center and free in-room WiFi. 9.0 Wonderful ## Popular amenities - - - 24/7 front desk - Gym - Parking available - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=10605&PinnedHotelID=10605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=10605&PinnedHotelID=10605&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=10605&PinnedHotelID=10605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=10605&PinnedHotelID=10605&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10605&PinnedHotelID=10605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10605&PinnedHotelID=10605&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10605&PinnedHotelID=10605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10605&PinnedHotelID=10605&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/20000/10700/10605/86d19d04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen) 9.4 Exceptional 31 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator Dining table - 550 sq ft - Sleeps 6 - 1 King Bed and 1 Queen Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/10700/10605/7f4daffc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Kitchenette 9.6 Exceptional 24 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Heating Free cribs/infant beds Kitchenette Refrigerator Dining table - 400 sq ft - Sleeps 4 - 1 King Bed ### Deluxe Two Double Suite - Sleeps 5 ### Family Two Queen Room - Sleeps 5 ### King Suite with Kitchenette - Sleeps 4 ### King and Queen Suite - Sleeps 6 ![Standard Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/20000/10700/10605/eb549d15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 9.0 Wonderful 52 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator TV Renovated in 2019 Private bathroom Shower/tub combination - Sleeps 2 - 1 King Bed ![Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/20000/10700/10605/ec22b27e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) 9.2 Wonderful 19 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Refrigerator TV Renovated in 2019 Private bathroom - Sleeps 5 - 2 Double Beds ![Standard Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/20000/10700/10605/e5c15ee2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking 8.8 Excellent 39 reviews ### Highlights Air conditioning Heating Free cribs/infant beds Refrigerator TV Renovated in 2019 Private bathroom Shower/tub combination - Sleeps 3 - 2 Double Beds ### Traditional Two Double Room - Sleeps 3 ### Traditional King Room - Sleeps 2 ### King Studio Suite - Sleeps 4 ## You may also like Ad ![Suite, 2 Bedrooms | Balcony view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/3800/3794/c775d487_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Victoria Regent Waterfront Hotel & Suites Downtown Victoria - Parking included - Free WiFi - Business services - Laundry 9.6 Exceptional 1,125 reviews CA $227 CA $267 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Victoria-Hotels-Victoria-Regent-Waterfront-Hotel-Suites.h3794.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=4138&destination=Victoria&destType=MARKET&latLong=48.428421,-123.365646&searchId=52050a38-eb26-4d1c-9c09-16fef13d0716&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/8500/8478/f5130908.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairmont Empress Downtown Victoria - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVictoria-Hotels-Best-Western-Plus-Carlton-Plaza-Hotel.h10605.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVictoria-Hotels-Best-Western-Plus-Carlton-Plaza-Hotel.h10605.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.42745%2C-123.36547&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cdx9GdDWjP0eHjfLNhBhNVXJNc4=) 642 Johnson St, Victoria, BC, V8W1M6 #### What's nearby - Chinatown - 3 min walk - 0.3 km - Royal BC Museum - 13 min walk - 1.1 km - British Columbia Parliament Building - 13 min walk - 1.2 km - Victoria Harbour - 13 min walk - 1.2 km - Victoria Clipper Ferry Terminal - 15 min walk - 1.3 km #### Getting around - Victoria Intl. Airport (YYJ) - 31 min drive #### Restaurants - ‪The Vicious Poodle - ‬2 min walk - ‪Starbucks - ‬3 min walk - ‪Toratiki - ‬4 min walk - ‪John's Place Restaurant - ‬2 min walk - ‪The Mint - ‬1 min walk ## About this property ### Best Western Plus Carlton Plaza Hotel Hotel remodeled in 2019 and located near Chinatown Located close to The McPherson Playhouse and Market Square, Best Western Plus Carlton Plaza Hotel provides a hair salon, dry cleaning/laundry services, and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant. You'll also enjoy perks such as: - Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station - Express check-out, tour/ticket assistance, and a TV in the lobby - Luggage storage, a porter/bellhop, and an elevator - Guest reviews speak highly of the central location and helpful staff Room features All 108 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - 55-inch TVs with cable channels - Wardrobes/closets, refrigerators, and free infant beds ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/4000000/3010000/3007400/3007314/40269651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rialto Downtown Victoria - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 2,421 reviews CA $180 CA $210 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=3007314&PinnedHotelID=3007314&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/10000/7700/7677/2e1a526b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chateau Victoria Hotel and Suites Downtown Victoria - Pool - Hot tub - Pet-friendly - Free WiFi 9.2 Wonderful 2,423 reviews CA $184 CA $216 total includes taxes & fees Nov 3 - 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Pool - Hot tub - Pet-friendly - Parking included 8.4 Very good 1,024 reviews CA $140 CA $165 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=565052&PinnedHotelID=565052&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Offsite parking available (CAD 16 per day) - Valet parking on site (CAD 20 per day; includes in/out privileges) ### Food and drink - Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children - A restaurant ### Things to do - Gym - TV in common areas ### Family friendly - In-room crib - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business center - Computer station ### Accessibility - Elevator ### More - 1 building - 7 floors - Built in 1912 - Edwardian architecture - Renovated entire property - December 2019 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 55-inch TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Free local calls - Heating - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in time starts at 4:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 19 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 20 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children - Valet parking fee: CAD 20 per day (in/out privileges) - Nearby parking fee: CAD 16 per day (591 ft away) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CAD 20 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Parking height restrictions apply ### Property is also known as Best Western Carlton Hotel Best Western Carlton Plaza Hotel Best Western Plus Carlton Best Western Plus Carlton Plaza Best Western Plus Carlton Plaza Hotel Best Western Plus Carlton Plaza Hotel Victoria Best Western Plus Carlton Plaza Victoria Carlton Plaza Hotel Hotel Best Western Carlton Hotel Carlton Plaza Victoria Best Western Best Western Victoria Best Plus Carlton Plaza Best Western Plus Carlton Plaza Hotel Hotel Best Western Plus Carlton Plaza Hotel Victoria Best Western Plus Carlton Plaza Hotel Hotel Victoria ## Frequently asked questions ### Is Best Western Plus Carlton Plaza Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Best Western Plus Carlton Plaza Hotel? > As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on Nov 16, 2025 start from CA $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Victoria-Hotels-Best-Western-Plus-Carlton-Plaza-Hotel.h10605.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Best Western Plus Carlton Plaza Hotel? > Valet parking is available for CAD 20 per day. ### What time is check-in at Best Western Plus Carlton Plaza Hotel? > Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Best Western Plus Carlton Plaza Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Best Western Plus Carlton Plaza Hotel located? > Located in Downtown Victoria, this hotel is within a 5-minute walk of The McPherson Playhouse, Market Square, and Chinatown. Fan Tan Alley and Victoria Conference Centre are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Carlton Plaza Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 9.4 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 805 8 - Good 310 6 - Okay 99 4 - Poor 29 2 - Terrible 27 ### 10/10 Excellent #### Michael Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect stay, great staff. ##### Michael Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Michael Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and close to all ammenities. ##### Michael Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Penny Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed one night, clean and convenient ##### Penny Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Nadja Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience. Staff was attentive and friendly, bed was comfortable, restaurant was delicious. I’ll definitely stay there again. ##### Nadja Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Daniel Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is very polite and helpful, and the guest room is clean and cozy. ##### Daniel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kantara Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, lots of shops nearby, walking distance to absolutely everything! Fantastic - Will absolutely stay again. ##### Kantara Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Krista Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was exceptional, location was perfect. Nick welcomed us and made everything easy as we checked in/out. ##### Krista Stayed 1 night in Oct 2025 ### 8/10 Good #### Lillianne Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a pleasant stay. ##### Lillianne Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Quan Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly and helpful during my visit. I will be booking with them in the future when I visit Victoria again. ##### Quan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Michele Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the location of this hotel! We walked all around Victoria. The staff were outstanding. ![](https://a.travel-assets.com/ugc/hotel-reviews/1f4af822-3a21-453e-a151-c38f9cfe04cd-1760137710922.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michele Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Michael Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very friendly and helpful. The room service and housekeeping is great. The location is great, walkable. ##### Michael Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Tim Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location! We could walk everywhere for dinning, concerts, shopping, you name it. ##### Tim Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### David Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location for downtown Victoria . Easy walking to all main sites and lots of places to eat close by ##### David Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Margaret Sep 10, 2025 Central location, great staff and very clean ##### Margaret Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Agueda Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a pleasant stay at this hotel. You can walk to all the interesting places of Victoria city. The place was clean, the staff helpful and accommodating. We would stay at this hotel again if we came back to Victoria. ##### Agueda Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Prudencio Oct 12, 2025 Liked: Staff & service, amenities, property conditions & facilities I love their coffee machine. Awesome staff. ##### Prudencio Stayed 4 nights in Oct 2025 ### 8/10 Good #### Darcy Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great, staff were extremely friendly and polite, room was very clean and quiet. Priced very reasonable for Victoria downtown. Will definately stay again and will recommend to everyone. ##### Darcy Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Mabe Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were great, the room was nice, a good area to be in, and they let me check in a bit early which was excellent as I had been travelling for twelve hours to reach and woke up early in the morning and was exhausted ##### Mabe Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### JOSE CARLOS Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### JOSE CARLOS Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lynette Michelle Aug 23, 2025 Liked: Staff & service, property conditions & facilities Cozy beds, super clean, the staff are outstanding. Great location, . ##### Lynette Michelle Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Laura Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Walkable clean room friendly staff ##### Laura Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Lisa Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location to look around Victoria ##### Lisa Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Colton Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was what we needed plus more. We are extremely satisfied with the services we received and the quality of our room. We would stay there again in a heartbeat. ##### Colton Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Doug Aug 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel! ##### Doug Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Shelly Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and very nice staff. 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