Dear Marek,Thank you for bringing the issue with the heating unit in Room 156 to our attention. We apologize for any discomfort this may have caused during your stay. Our maintenance team will investigate the problem promptly to ensure proper functioning and temperature control. Your feedback is invaluable, and we appreciate the opportunity to improve. We hope to welcome you back for a more comfortable experience in the future.Sincerely,Hotel Manager

Thank you for your online review. We value your feedback . We hope you will come back and see us again.

Thank you for your online review. We value your feedback. Come back and see us again soon.

Thank you for taking the time to tell us about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Thank you for taking the time to tell us about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

I am pleased you enjoyed the hotel and its complimentary buffet breakfast. Please come see us again on your return from the Falls......... thank you for staying with us.

Thank you for choosing the Quality Inn at BU. Please come see us again.

Yvon, you just made my day. Thank you for staying with us and posting your wonderful survey. It is always great to hear when we have exceeded all expectations.

I am sorry to hear you experienced a smoke odor in a non-smoking hotel and work harder to insure this policy is adhered to. Thank you for bringing this to my attention and please come again very soon.

Dear Guest,Thank you for your feedback. We're glad you found the room clean and the bed comfortable. We apologize for the slow check-in, breakfast issues, and the intrusion in your room. We take these matters seriously and will address them to improve our service.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback. We're pleased to hear that you found our location convenient. We strive to provide a great experience for our guests and appreciate your input.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Sincerely, Hotel Manager

Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your experience with us. We apologize for falling short of your expectations regarding cleanliness and amenities. Your feedback is valuable, and we will address these issues with our housekeeping and maintenance teams to ensure improvements are made. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely, Hotel Manager

WE STRIVE TO MAKE OUR GUEST STAY COMFORTABLE...PLEASE AT YOUR NEXT VISIT COME TO DESK AND WE WILL TRY AND MOVE TO ANOTHER ROOM. THANK YOU FOR YOUR STAY AND HAVE A NICE DAY.

Dear Guangyuan,We're delighted to hear you enjoyed your stay at our hotel! Thank you for your positive feedback, and we hope to welcome you back for another wonderful experience soon.Sincerely, Hotel Manager

Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

Dear Guest,Thank you for your review, and we're delighted to hear that you found our hotel to be a hidden gem! We're glad that you enjoyed the cleanliness, affordability, and spaciousness of our rooms, complete with a fridge and microwave. It's wonderful to know that our staff provided friendly service, and we're thrilled that you enjoyed our complimentary breakfast. We appreciate your feedback and hope to welcome you back for another great stay!Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback, and we apologize for the inconveniences you experienced during your stay. We take your comments seriously and will address the issues you mentioned, such as the worn furniture, small bathroom, thin walls, and proximity to the parking lot. We strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your input as it helps us improve. If you have any further concerns, please feel free to reach out to our customer service team.Sincerely, Hotel Manager

Thank you for staying with us hope will do better for your future stay.

Dear Guest,Thank you for your feedback. We apologize for the condition of the towels and any inconvenience caused by the lack of USB devices in the room. Your comments are valuable, and we will take them into consideration as we strive to improve our amenities for our guests' comfort. We appreciate your input and hope to welcome you back for a better experience in the future.Sincerely,Hotel Manager

Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced at the front desk. Your feedback is essential, and we will address this issue to ensure better service in the future. Please accept our apologies, and we hope to have the opportunity to improve your experience during your next visit.Sincerely,Hotel Manager

Dear Carsten,We apologize for any disappointment you experienced during your stay. Your feedback is important, and we take it seriously. We strive to provide a comfortable and pleasant experience for all our guests, and we will use your comments to make improvements where necessary.Sincerely,Hotel Manager

Dear Marina,Thank you for staying with us and for taking the time to leave a review. We're glad to hear that our location worked well for your needs, especially in terms of university access and proximity to the bus station. Your feedback is appreciated, and we hope to welcome you back in the future.Sincerely,Hotel Manager

Dear Guest,Thank you for your glowing review! We're thrilled to hear that you found value for your money with our big, spacious, and high-quality room. Ensuring a clean and fresh environment is our priority, and we're delighted that you enjoyed your stay. Your recommendation means the world to us, and we look forward to welcoming you back soon.Sincerely,Hotel Manager

Dear Guest,We're thrilled to hear that you enjoyed our bar and that Stephanie provided you with excellent service during your visit. Your satisfaction is our priority, and we're delighted to have provided you with a great experience. We'll be sure to pass along your compliments to Stephanie. Thank you for your feedback, and we look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Hotel Manager

Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your experience with us and appreciated our service. Providing excellent service is our top priority, and we're thrilled to know that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we regret any disappointment you experienced during your stay. If there are specific issues you'd like to address, please feel free to reach out to us directly so we can make it right. Thank you for your feedback, and we hope to have the opportunity to improve and exceed your expectations in the future.Sincerely,Hotel Manager

Dear Guest,We're delighted to hear that you found our location extremely convenient! Your satisfaction is our priority, and we're glad that our location met your needs. We hope to welcome you back for another convenient stay in the future.Sincerely,Hotel Manager

Dear Steven,Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. If there are any specific areas where we can improve and earn a higher rating from you in the future, please let us know. Your satisfaction is important to us, and we hope to have the opportunity to better serve you on your next visit.Sincerely,Hotel Manager

Dear Yadan,Thank you for taking the time to review your stay. We apologize for any inconvenience or disappointment you experienced during your time with us. Your feedback is valuable to us, and we will use it to make improvements for future guests. If there are specific areas where we can enhance your experience, please don't hesitate to reach out. We hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager

Dear Guest,We apologize for the inconvenience caused by the clogged shower drain in Room 210. Your comfort is important to us, and we regret any disruption to your stay. We will address this issue immediately to ensure it is resolved for future guests. Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back for a more pleasant experience.Sincerely,Hotel Manager

Dear Guest,We sincerely apologize for the condition of your room during your stay. Your feedback is important to us, and we take cleanliness and maintenance seriously. Rest assured, we will address the issues you've mentioned promptly to ensure a better experience for our guests in the future. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Manager

Dear Guest,We apologize for the inconvenience and discomfort you experienced during your stay. It's disappointing to hear that the lack of an elevator and noise disturbance from other guests affected your overall impression of our hotel. We take your feedback seriously and will address these issues to improve the experience for our guests. We understand your decision not to return, but we hope you'll reconsider and give us another chance to provide a more pleasant stay in the future.Sincerely,Hotel Manager

Dear Carole,Thank you for your feedback. We apologize if you found our property to be a bit run down. We're continuously working on improvements, and your comments help us identify areas where we can enhance the guest experience. We appreciate your input and hope to have the opportunity to welcome you back for a better experience in the future.Sincerely, Hotel Manager

Dear Maxine,Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay with us! Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

Dear Faiza,We apologize for the inconvenience you experienced regarding the sofa bed in your room. Your comfort and satisfaction are important to us, and we regret any discrepancies between your expectations and the accommodations provided. Please know that your feedback will be shared with our team to ensure accurate room descriptions and to prevent similar issues in the future. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

Dear Guest,We apologize for the inconvenience and frustration you experienced during your attempted check-in. Your situation is certainly understandable, and we regret that our staff did not handle it with the level of understanding and assistance you deserved. We take your feedback seriously and will address this matter with our team to ensure better service in the future. Please accept our sincere apologies for the inconvenience caused. If there's anything further we can do to assist you, please don't hesitate to contact us.Sincerely,Hotel Manager

Dear Guest,We sincerely apologize for the inconvenience and discomfort you experienced during your stay. The issues you encountered with sewage backup and unpleasant odor are unacceptable, and we understand the impact they had on your experience. We have addressed these concerns with our maintenance and housekeeping teams to ensure that such incidents are prevented in the future. Please accept our sincerest apologies, and we hope to have the opportunity to provide you with a much-improved stay in the future.Sincerely,Hotel Manager

Dear Guest,We apologize for the unpleasant odor and the lack of toilet paper in your room. Providing a comfortable and clean environment is our priority, and we regret falling short of your expectations. We'll address these issues promptly with our housekeeping team to ensure a better experience for our guests in the future. Your feedback is valuable, and we appreciate your understanding.Sincerely,Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our convenient location, friendly staff, and clean rooms. However, we apologize for the issues you encountered with the wifi, door, toilet, and bed size. Your comments are important to us, and we will address these areas for improvement. We'll also consider your suggestion for queen bed options. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future.Sincerely,Hotel Manager

Dear Brian,Thank you for your excellent rating! We're thrilled to hear that you had a great experience during your stay. If there's anything specific that stood out to you or any areas where we can improve further, please let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We hope to welcome you back again soon for another fantastic stay.Sincerely,Hotel Manager

Dear Guest,Thank you for your feedback. We're glad to hear that you found our hotel clean and comfortable. While we understand that our property may show signs of its age, we're committed to maintaining a high standard of cleanliness and comfort for our guests. Your satisfaction is important to us, and we appreciate your understanding. We hope to welcome you back for another comfortable stay in the future.Sincerely,Hotel Manager

We are so sorry your stay with us did not meet your expectations. We hope you will come again and give us an opportunity to better meet your needs.

Dear Cara,Thank you for your stay. We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you appreciated our great location, nice lobby, and good rooms. We're especially delighted that you loved the shower - your comfort is important to us, and we're glad we could provide you with a positive experience. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

Dear Sophia,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager

Dear ANDRE,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager

Dear Guest,We're truly sorry to hear about your disappointing experience during your stay. Providing a safe and comfortable environment is our priority, and it's disheartening to learn that we fell short of your expectations. Your feedback regarding the condition of the hotel and the noise disturbances is concerning, and we will address these issues with our team to ensure improvements are made. We appreciate your comments and apologize for any inconvenience caused. Please know that your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager