[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Heritage inn Travelers discover Varanasi's vibrant cultural tapestry by day before retreating to a peaceful rooftop terrace under the stars ![Executive Double or Twin Room](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/1713c8d3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/80479f93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/c7b36131.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/58987f12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/b3708ffd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Heritage Inn captures Varanasi's essence with traditional elements and modern amenities. Guests enjoy international dishes at Rasoi restaurant, relax on the rooftop terrace, and stay connected with in-room WiFi. Attentive staff receives consistent praise. 7.0 Good ## Popular amenities - Bar - Room service - Air conditioning - 24/7 front desk - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=11870427&PinnedHotelID=11870427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=11870427&PinnedHotelID=11870427&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=11870427&PinnedHotelID=11870427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=11870427&PinnedHotelID=11870427&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11870427&PinnedHotelID=11870427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11870427&PinnedHotelID=11870427&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11870427&PinnedHotelID=11870427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11870427&PinnedHotelID=11870427&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Heritage Double or Twin Room | Living room](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/d50e3c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Double or Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Refrigerator LED TV Ceiling fan Separate bedroom Private bathroom Minibar - 144 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/3b3e1e83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Refrigerator LED TV Ceiling fan Separate bedroom Private bathroom Minibar - 110 sq ft - City view - Sleeps 2 - 1 Double Bed ![LED TV](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/621176a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room ### Highlights Balcony Soundproofed Air conditioning Refrigerator LED TV Ceiling fan Sofa bed Separate bedroom - 216 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/e8c4bb9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room ### Highlights Soundproofed Air conditioning Refrigerator LED TV Ceiling fan Separate bedroom Minibar Coffee/tea maker - 205 sq ft - 1 bedroom - Sleeps 8 - 1 Double Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/e8c4bb9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Refrigerator LED TV Ceiling fan Separate bedroom Minibar Coffee/tea maker - 205 sq ft - 1 bedroom - Sleeps 5 - 1 Double Bed OR 2 Twin Beds ![Heritage Triple Room](https://images.trvl-media.com/lodging/12000000/11880000/11870500/11870427/0dbf5976.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Triple Room ### Highlights Soundproofed Air conditioning Refrigerator LED TV Ceiling fan Separate bedroom Private bathroom Minibar - 216 sq ft - City view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVaranasi-Hotels-Hotel-Heritage-Inn.h11870427.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVaranasi-Hotels-Hotel-Heritage-Inn.h11870427.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.29505%2C83.00394&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DCIqwUzuiNvu3v0YxTRgd-DYXoc=) B-3/26-A, Shivala, Next to Anandmayi Hospital, Varanasi, 221001 #### What's nearby - Hanuman Ghat - 6 min walk - 0.6 km - Tulsi Ghat - 8 min walk - 0.7 km - Assi Ghat - 11 min walk - 1.0 km - Dasaswamedh ghat - 2 min drive - 1.8 km - Kashi Vishwanath Temple - 3 min drive - 2.5 km #### Getting around - Sarnath Station - 13 min drive - Varanasi (VNS-Lal Bahadur Shastri) - 58 min drive #### Restaurants - ‪Grey Bean Cafe - ‬11 min walk - ‪Kerala Cafe - ‬11 min walk - ‪Vegan & Raw - ‬7 min walk - ‪Aman Restaurant - ‬6 min walk - ‪Ming Garden - ‬7 min walk ## About this property ### Hotel Heritage inn Hotel near Assi Ghat Dasaswamedh ghat is located near Hotel Heritage inn, which provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site international cuisine restaurant, Rasoi, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi. Other perks include: - Free self parking - A roundtrip airport shuttle (surcharge), concierge services, and multilingual staff - A front-desk safe, a 24-hour front desk, and luggage storage Room features All guestrooms at Hotel Heritage inn include perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes. Extra amenities include: - LED TVs with premium channels - Refrigerators, coffee/tea makers, and ceiling fans ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/112000000/111130000/111129300/111129247/b75309e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Stay Banaras Sigra - Breakfast included - Free WiFi - Air conditioning - Laundry 10 Exceptional 1 review CA $56 CA $59 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=111129247&PinnedHotelID=111129247&HadPinnedHotel=true®ionId=-1&adults=2) ![Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/109000000/108600000/108592800/108592771/354b5969.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sunayana Guest House - Varanasi Varanasi - Parking included - Free WiFi - Air conditioning - 24/7 front desk 10 Exceptional 5 reviews CA $31 CA $33 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=108592771&PinnedHotelID=108592771&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/107000000/106890000/106889700/106889683/d18a2be7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn City Centre Varanasi Mahmoorganj - 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Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=37130397&PinnedHotelID=37130397&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room](https://images.trvl-media.com/lodging/116000000/115040000/115039700/115039673/w1071h1425x0y3-6c7bb4ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Namo Guest House Varanasi - Parking included - Free WiFi - Housekeeping CA $23 CA $25 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=115039673&PinnedHotelID=115039673&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Quadruple Room](https://images.trvl-media.com/lodging/115000000/114450000/114449100/114449059/1151cd30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Om Sai guest house Varanasi CA $8 CA $9 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=114449059&PinnedHotelID=114449059&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Shared Dormitory, Balcony | Balcony](https://images.trvl-media.com/lodging/114000000/113100000/113093300/113093281/5178b8f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holy Ganges Dorms Varanasi - Parking included - Free WiFi - Housekeeping - 24/7 front desk [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=113093281&PinnedHotelID=113093281&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Free secured self parking on site ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Rasoi ### Family friendly - In-room refrigerator - Laundry facilities - Separate bedroom - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Towels provided ### Entertainment - LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Free daily newspapers - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for INR 800.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: INR 850 per vehicle (maximum occupancy 3) - Rollaway bed fee: INR 800.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Hotel Heritage inn Varanasi Hotel Heritage inn Heritage Varanasi Hotel Heritage inn Hotel Hotel Heritage inn Varanasi Hotel Heritage inn Hotel Varanasi ## Frequently asked questions ### Is Hotel Heritage inn pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Heritage inn? > Self parking is free at this property. ### What time is check-in at Hotel Heritage inn? > Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Heritage inn? > Check-out is at 11 AM. ### Does Hotel Heritage inn provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of INR 850 per vehicle applies. ### Where is Hotel Heritage inn located? > Located in the heart of Varanasi, this hotel is within a 15-minute walk of Harishchandra Ghat and Assi Ghat. Kashi Vishwanath Temple is 1.3 mi (2.1 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Heritage inn Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 7 6 - Okay 4 4 - Poor 2 2 - Terrible 3 ### 7.2/10 Cleanliness ### 6.8/10 Staff & service ### 8.0/10 Amenities ### 6.8/10 Property conditions & facilities ### 8/10 Good #### Sarah A Feb 17, 2020 Liked: Staff & service, room comfort Disliked: Cleanliness The service was good. There were problems with cockroaches and bugs in bathroom and bedroom. The hot water was not always hot for the shower. Please know it is not visible from the main road. It’s down an alleyway. They will provide a boat ride down the Ganges apart from the package they try to sell you. ##### Sarah A Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Michael Oct 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Heritage Inn Very nice hotel. Great location. The room we stayed in was fantastic and the food in the hotel was really good. ##### Michael Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Jane Oct 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooftop restaurant has great food and lovely staff. Front counter staff are efficient. Rooms are spacious and clean. Linens are a bit dreary, especially duvets and pillows, but comfortable and top layer is clean. Quiet, cemtral and safe location. Would stay again ##### Jane Stayed 3 nights in Oct 2019 ### 8/10 Good #### Zahadul Karim Oct 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Experience Staying at Hotel Heritage inn. It was a very good experience staying at Hotel Heritage inn. We (me and my wife) enjoyed our stay at Hotel Heritage inn. The overall services and facilities are very good. The location of the hotel is not very good. Also the hotel needs to improve the menu in food options. The service staffs of the restaurant has to be more active. Need to add more food options in the food menu. Overall it was good experience. We wish Hotel Heritage inn all the best and all the success. ##### Zahadul Karim Stayed 1 night in Oct 2019 ### 6/10 Okay #### Verified traveller Oct 9, 2019 #### Ok hotel in a noisy area I'll be honest. The hotel is in a really noise place in the old part of Varanasi. If that doesn't bother you than it's probably the best option in that area. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 8/10 Good #### Verified traveller Jun 27, 2019 Liked: Cleanliness, staff & service #### Good but be aware of a few things We stayed for 4 nights at Hotel Heritage Inn with a family of 4 (2 boys aged 9 and 7). Overall the hotel is OK and good value as it’s not directly on the Ghats. First thing to be aware of is that the hotel is just off the main road which means taxis cannot reach the front door Secondly the hotel does not have a lift. The staff were very helpful in carrying heavy bags (25kg plus) up 3 floors but bear in mind the restaurant is on the top floor The hotel also offers tours and boat rides which we found enjoyable. Manu our tour guide spoke good English and was knowledgeable The buffet breakfast was ordinary but meals ordered at other times were of a very good standard So overall a good value hotel within 5 minutes of the nearest Ghat ##### Verified traveller Stayed 4 nights in Jun 2019 ### 10/10 Excellent #### sony, Los Angeles Feb 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities It was hard to search for hotels in Varanasi because there are so many small hotels, but this hotel is a true gem located in the perfect location to the Assi Ghat. Next to the best places for food like the apple pie and pizza restaurant near the hotel. But most important the service from the hotel is just amazing. India can be a hard place to navigate but the hotel drivers and tour guides make you feel safe and well taken care of. This hotel is a must stay if you are visiting the Varanasi area ##### sony Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveller Jan 8, 2019 ##### Verified traveller Stayed 2 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller Nov 10, 2018 Disliked: Cleanliness, staff & service #### 手配ミス 鉄道チケットの手配を依頼したが、受取の時間にカウンターに行ったら取れてなかった。電車の時間ギリギリに手配が完了し受け取ったが、1日自由時間が潰れた。 ##### Verified traveller Stayed 1 night in Nov 2018 ### 8/10 Good #### Kawal Jeet May 6, 2018 Liked: Cleanliness, staff & service #### Staff is helpful,Service is good. All is well So, I booked my airport shuttle with them but they didn’t come to pickup me on my time .I was wait outside the airport around less than 1 hour .After that I called to hotel then they booked for me another taxi from the airport.Please don’t do trip Package for Varanasi with them Such as all the ghats by boat .They charge too much.if you go to ask to boat man then it is very cheaper than package with hotel. ##### Kawal Jeet ### 10/10 Excellent #### Verified traveller Dec 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place, best location Very good place. Location is very near to Assi ghat. Hotel is new, neat and clean. Staff is very friendly. I will stay again next time. ##### Verified traveller Stayed 1 night in Dec 2017 ### 2/10 Terrible #### A, Canada Oct 15, 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Good location, bad hotel This hotel was close to Assi Ghat and convenient for getting around varanasi. Aside from this, it was not worth what we paid and was a frustrating disappointment. The AC and wifi barely worked. The staff's explanation was that the city power was out and that the AC won't run on their generator. The rest of the city seemed to be on power though for the 5 days we were there - just the hotel seemed out. The ac also did not work well when on city power. The staff at the front desk were rude and unhelpful. The restaurant was ok until we saw a mouse on the breakfast buffet table where there was open food. All around a terrible stay - have stayed in nicer hostels in India with better service and amenities. ##### A Stayed 4 nights in Oct 2017 ### 4/10 Poor #### Jose May 12, 2017 Disliked: Property conditions & facilities, room comfort #### Nur bedingt weiter zu empfehlen. Das war nicht eins der besseren Hotels auf unserer Indien Rundreise. Durchs Treppenhaus wurde die Baustelle für den Anbau angeliefert. (kein Aufzug im Haus) Wir haben den Eindruck, in der Beschreibung werden die Hotels und Zimmer immer "schön" fotografiert. ##### Jose ### 6/10 Okay #### Verified traveller Mar 29, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Good hotel but gave away our first night! The reason I gave this hotel a "1" for service is that we had reserved the room ahead of time through Hotels.com but they gave our room away before we got there. We did not arrive especially late, either--around 8:00 pm. But the manager asked, upon our arrival: was your plane later? No it was not but he gave the room away anyway. Make sure you put a deposit on the room if you reserve it to make sure you have the room when you get there. He put us up in a "sister hotel" but it was a terrible room with a hard bed and malfunctioning AC and fan; and was dingy and dirty. ##### Verified traveller ### 8/10 Good #### Richard Mar 12, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Richard ### 8/10 Good #### Bimal Nov 24, 2016 Liked: Cleanliness, staff & service #### Dark & dingy. Good Masala Chai though. It was cheap & convenient because my friends stayed nearby but not the best Hotel I have stayed in. It could be so much better but the Hotel owner/designer is completely misinformed; keep it simple & get the basics right. It's a rubbish stinky location but then most of Varanasi is like that. The staff are excellent though & very hard working. ##### Bimal ### 10/10 Excellent #### Abhinav, Jhansi, Uttar Pradesh Apr 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Stay Ever We had a great time at the hotel. The staff was very friendly taking care of our needs. The food was great and the rooms are great with ambient lights. Nearby ganges river is there and the hotel provides boat tours at ganges and temple. The boatman we had was very friendly and made our trip to ganges memorable. The rooftop restaurant is a bit hot in summer bur seatings near Air conditioning makes it comfortable. Great food is serve and is value for money. Loved the hotel staff very much for their amazing service. ##### Abhinav ### 6/10 Okay #### Manfred Apr 5, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort Erst nach Monierung haben wir ein gutes Zimmer erhalten. ##### Manfred ### 4/10 Poor #### Anil J., Delhi Mar 21, 2016 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Misleading information by Hotels.com Hotel located in congested Lane & showed room with a city view whereas our Room facing a new constructed building, no space for extra bed, horrible breakfast, more charges for arranged transport & to get food/breakfast climb five floors. Writing specifically on media about your site's misleading information causing lots of inconvenience for we Sr Citizens ##### Anil J. ### 6/10 Okay #### Benoit Dec 21, 2015 #### Hôtel "lambda" Minimum attendu. Chambre faire 1 fois sur 2. En revanche, bonne cuisine. ##### Benoit ### 2/10 Terrible #### Verified traveller Sep 21, 2015 Disliked: Staff & service, property conditions & facilities #### Very bad service Check in time was 11:30. We reached hotel at 2:00 P.M. But room was not ready, even we call hotel from train that we are coming. We found room at 3:00p.m. Hotel staff was not aware that which kind of room we booked. It was not priceworthy. All services are bed. room was smelling. ##### Verified traveller