Title: Hotel Puerta del Sur - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Puerta del Sur Riverfront Valdivia hotel connected to the convention center, steps from Rio Cruces Bridge ## Photo gallery for Hotel Puerta del Sur ![Restaurant - Hotel Puerta del Sur (Valdivia)](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/7a2b1bee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/148811cc-8cbc-4cbd-9c29-72dd37ad901c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby sitting area - Hotel Puerta del Sur (Valdivia)](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/w3838h2880x0y0-f76de1bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub - Hotel Puerta del Sur (Valdivia)](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/ea492dd5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Puerta del Sur (Valdivia)](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/07f1fe1c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Rio Cruces Bridge and Pedro de Valdivia Bridge, Hotel Puerta del Sur provides a free breakfast buffet, a marina, and a terrace. For some rest and relaxation, visit the sauna or the 3 hot tubs. Enjoy the gym, as well as activities like fishing, kayaking, and boat tours. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a garden. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Parking included - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4943431&PinnedHotelID=4943431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=4943431&PinnedHotelID=4943431&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4943431&PinnedHotelID=4943431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4943431&PinnedHotelID=4943431&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4943431&PinnedHotelID=4943431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4943431&PinnedHotelID=4943431&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4943431&PinnedHotelID=4943431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4943431&PinnedHotelID=4943431&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Superior King ![Superior King](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/ebfbd7a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King 9.4 Exceptional 3 reviews ### Highlights Heating Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains Deep soaking bathtub Rainfall showerhead Hair dryer - 323 sq ft - River view - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin ![Superior Twin](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/831ae908.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin 8.8 Excellent 5 reviews ### Highlights Heating Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains Deep soaking bathtub Rainfall showerhead Hair dryer - 323 sq ft - River view - Sleeps 3 - 2 Double Beds ### View all photos for Junior Suite ![Junior Suite | View from room](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/b8e12ba5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Heating Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains Deep soaking bathtub Rainfall showerhead Hair dryer - 377 sq ft - River view - Sleeps 3 - 1 King Bed ### View all photos for Superior King con Terraza ![Superior King con Terraza](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/f61c47d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King con Terraza 10.0 Exceptional 1 review ### Highlights Heating Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains Deep soaking bathtub Rainfall showerhead Hair dryer - 323 sq ft - Resort view - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin with Terrace ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/594bb917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin with Terrace ### Highlights Heating Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains Deep soaking bathtub Rainfall showerhead Hair dryer - 323 sq ft - Resort view - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/8d8c3d22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Heating Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains Deep soaking bathtub Rainfall showerhead Hair dryer - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite Twin ![Junior Suite Twin](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/c62a8e90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Twin ### Highlights Heating Free cribs/infant beds Dining table Flat-screen TV Blackout drapes/curtains Deep soaking bathtub Rainfall showerhead Hair dryer - 377 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Room Superior with Garden View ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/c75d4e3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Garden View - 301 sq ft - Sleeps 3 ### View all photos for Room Superior ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/e981097a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 301 sq ft - Sleeps 3 ### View all photos for Room Superior with View ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/0b5c1174.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with View - 301 sq ft - Sleeps 2 ### View all photos for Room Superior with View ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/978191a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with View - 301 sq ft - Sleeps 2 ### View all photos for Suite with Garden View ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943431/b50466f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Garden View - 376 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FValdivia-Hotels-Hotel-Puerta-Del-Sur.h4943431.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FValdivia-Hotels-Hotel-Puerta-Del-Sur.h4943431.Hotel-Information) ## About the area Located in Valdivia, Hotel Puerta del Sur is connected to the convention center. Rio Cruces Bridge and Pedro de Valdivia Bridge are notable landmarks, and the area's natural beauty can be seen at Parque Saval. Casino Mundo Dreams and Costanera Arturo Prat are two other places to visit that come recommended. [Visit our Valdivia travel guide](https://www.expedia.ca/Valdivia.dx4157) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-39.81516%2C-73.26012&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=04hHys4XVIYYxTl8Fjl1ZIf2oOY=) Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000 ### What's nearby - Rio Cruces Bridge \- 3 min walk \- 0.3 km - Parque Saval \- 12 min walk \- 1.0 km - Costanera Arturo Prat \- 1 min drive \- 1.3 km - Valdivia Square \- 2 min drive \- 1.3 km - Casino Mundo Dreams \- 2 min drive \- 1.6 km ### Getting around - Antilhue Station - 40 min drive - Valdivia (ZAL-Pichoy) - 29 min drive ### Restaurants - ‪La Bota Brewrestaurant - ‬7 min walk - ‪Bar Bundor - ‬13 min walk - ‪El Huarique - ‬13 min walk - ‪Café Haussmann - ‬14 min walk - ‪Bar Mia - ‬14 min walk ## About this property ### Hotel Puerta del Sur Hotel near Rio Cruces Bridge Located close to Pedro de Valdivia Bridge and Parque Saval, Hotel Puerta del Sur provides a free breakfast buffet, a marina, and a terrace. For some rest and relaxation, visit the sauna or the 3 hot tubs. Enjoy the gym, as well as activities like fishing, kayaking, and boat tours. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden. Additional perks include: - A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Free bicycle rentals, an area shuttle, and a porter/bellhop - 1 meeting room, a vegetable garden, and bicycle tour information Room features All guestrooms at Hotel Puerta del Sur offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs. Other amenities include: - Bathrooms with rainfall showers and deep soaking tubs - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, free infant beds, and heating ## Similar properties ![Breakfast area](https://images.trvl-media.com/lodging/1000000/990000/981100/981025/4cdbc92b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marina Villa del Rio Valdivia - Pool - Free WiFi - Restaurant - Gym 8.4 Very good 82 reviews CA $159 CA $159 total Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=981025&PinnedHotelID=981025&HadPinnedHotel=true®ionId=-1&adults=2) ![40-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349698/27ed959e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Melillanca Valdivia - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 52 reviews CA $164 CA $164 total Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=4349698&PinnedHotelID=4349698&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 Queen Bed, River View](https://images.trvl-media.com/lodging/3000000/2140000/2133800/2133769/efb9a76a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diego De Almagro Valdivia Hotel Valdivia - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 256 reviews CA $174 CA $174 total Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2133769&PinnedHotelID=2133769&HadPinnedHotel=true®ionId=-1&adults=2) ![3 indoor pools, seasonal outdoor pool](https://images.trvl-media.com/lodging/5000000/4660000/4650500/4650452/4fcc74e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mirador Los Volcanes Lodge & Boutique Pucón - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 49 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=4650452&PinnedHotelID=4650452&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2990000/2988900/2988808/d037cd7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Hotel Osorno Osorno - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 230 reviews CA $175 CA $175 total Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=2988808&PinnedHotelID=2988808&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/28000000/27560000/27555200/27555174/67834704.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas El Jardin Valdivia - Kitchen - Pet friendly - Parking included - Free WiFi 8.0 Very good 11 reviews CA $94 CA $94 total Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=27555174&PinnedHotelID=27555174&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Loft](https://images.trvl-media.com/lodging/92000000/91090000/91088900/91088845/133762ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Loft Pucon Apart Hotel Pucón - Parking included - Free WiFi - Air conditioning - Outdoor Space 9.6 Exceptional 9 reviews CA $141 CA $173 total Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=91088845&PinnedHotelID=91088845&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/17000000/16540000/16532900/16532876/68903fa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Diego de Almagro Osorno Osorno - Pool - Free WiFi - Restaurant - Business services 9.0 Wonderful 148 reviews CA $132 CA $132 total Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=16532876&PinnedHotelID=16532876&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Double Room Single Use | Living area](https://images.trvl-media.com/lodging/94000000/93610000/93605300/93605242/2c3f09ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Departamento céntrico Isla teja 19 Valdivia - Kitchen - Free WiFi - Laundry - Outdoor Space 8.8 Excellent 5 reviews CA $142 CA $142 total Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=93605242&PinnedHotelID=93605242&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/123000000/122070000/122065700/122065691/78907d2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful apartment with excellent volcano and lake view. Villarrica - Parking available [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=122065691&PinnedHotelID=122065691&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free uncovered self parking on site - Limited onsite self parking ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - 3 hot tubs - Bicycle cleaning area - Bicycle tours - Billiards/pool table - Boat tours - Children's pool - Fishing - Free bicycle rentals - Gym - Kayaking - Paddleboard - Sauna - Seasonal outdoor pool - TV in common areas ### Family friendly - Children's pool - Dining table - In-room crib - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Computer station - Meeting room ### Outdoors - Dock - Garden - In a nature reserve - Marina - On a river - Outdoor entertainment area - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Elevator (39 inch wide door) - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Banquet hall - Built in 1994 - Comprehensive recycling policy - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Dining table - Espresso maker - Limited room service ### More - Access via exterior corridors - Desk - Desk chair - Heating - Laptop workspace - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CLP 53500.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD). We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: CLP 53500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector ### We should mention The seasonal pool will be open from December to March Pool access available from 10:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel Puerta del Sur Hotel Puerta del Sur Valdivia Puerta del Sur Puerta del Sur Valdivia Hotel Puerta Sur Valdivia Hotel Puerta Sur Puerta Sur Valdivia Hotel Puerta del Sur Hotel Hotel Puerta del Sur Valdivia Hotel Puerta del Sur Hotel Valdivia ## Frequently asked questions ### Does Hotel Puerta del Sur have a pool? ### How much does it cost to stay at Hotel Puerta del Sur? ### Is Hotel Puerta del Sur pet-friendly? ### How much is parking? ### What time is check-in at Hotel Puerta del Sur? ### What time is check-out at Hotel Puerta del Sur? ### Where is Hotel Puerta del Sur located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Puerta del Sur Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 71 8 - Good 40 6 - Okay 12 4 - Poor 1 2 - Terrible 1 ## Reviews ### 8/10 Good #### Stephen Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Spacious room, nice view of, and walking access to, some serene wetlands along the river. Good breakfast. Several very good restaurants within walking distance. Across the river from the main part of Valdivia, so traffic was a litle less crazy in the immediate area. ##### Stephen Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Colin Dec 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is spectacular, great location, great food great, beautiful! ##### Colin Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Paul Nov 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I haven't had the breakfast yet. I've only just checked in. The hotel receptionist was very welcoming and professional. Stunning location bedroom faces the river from above and it was a gorgeous sunset. Now expecting a fantastic dining experience at Botanica! ##### Paul Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Gary Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great restaurant and amenities. In a good location near to Valdivia. ##### Gary Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### claudia Oct 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good experience. The building is very clean , ​Fantastic, ​Exceptional Service: The staff, especially front desk is incredibly welcoming and attentive from check-in to check-out. ​my room was spacious, and very quiet. only the first day event Inacap the music is very incomfortable ​Location is perfect—within easy walking. We had a wonderful time ##### claudia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alejandro Mar 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and area. Many places to eat close by and an easy drive to the center of Valdivia. ##### Alejandro Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Marion Mar 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful gardens, comfortable room, lovely staff, great swimming pool, fabulous food. In 5 weeks travelling it's the best hotel I have stayed in (out of 12)! ##### Marion Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Alex Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing Vacations Very good hotel, very conveniently located near a mangrove area, for bird watching ##### Alex Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### niall Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant, bucolic location in the midst of a beautiful estuary. Most likely the best accommodation in Valdivia ##### niall Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jose Jun 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities The staff was great and the view from our room of the river was great. ##### Jose Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Antonia Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Jewel in Valdivia Lovely hotel. The restaurant is great and you can get private expeditions on the river from the hotel ##### Antonia Stayed 1 night in Feb 2025 ### 8/10 Good #### Eduardo S Oct 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel It's a nice hotel, well located, very quiet and beautiful view of the river. ##### Eduardo S Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Yenny A Jun 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect hotel within the city but around nature. The “tinajas” hot tub experience was very smooth and peaceful. Great to travel with little kids ##### Yenny A Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### ingrid Sep 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Showed up a little early and the clerk had already our room available for us. Very clean and quiet, I really love this place, the view is spectacular. Best breakfast ever with fresh bread, and pastries. Staff very friendly. Definitely I'll come back. ##### ingrid Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Eduardo Suarez Apr 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Since the change in administration I love this hotel Puerta del Sur. Friendly and respectful staff, good amenities, amazing views of the river and Cau-cau bridge. Good breakfast. No spiders and mosquitoes as it was in the past. I fully recommend this one special when you book thru Expedia, much cheaper than by the front desk. ##### Eduardo Suarez Stayed 1 night in Apr 2024 ### 8/10 Good #### Eduardo Sep 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with river view Nice hotel with river view. They control the temperature of the room and mattress is just standard. You depend on other visitors behave since the acoustic isolation is not great but there's no street noise. The restaurant was not open but there are good options around 10 minutes walking. Overall, I would recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/836E61D2B198BE6B2A3CAC220C3B5C35FE94DE4D1694297539156.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F2B1A12E16FEBA53C8E5240F9B7A23C9A5E52CCA1694297567548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eduardo Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Mary Jul 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and view. Staff was so helpful and front staff even helped me print something I needed. There was a broken light in our room that they tried to fix but couldn’t. Staff was very prompt and explained they would fix it the next day after trying for about 20 minutes. Our adult kids loved the outdoor hot tub. ##### Mary Stayed 1 night in Jun 2024 ### 8/10 Good #### Marty Aug 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Expedia lies again! This is a nice clean property with nice sized rooms, wide hallways and wooded area surrounding property and plenty of free parking. No business center, bellman,or concierge. This is a solid 3 star hotel and it is fine. Why Expedia overrates this hotel is very misleading. Nicest part is the checkin desk has young university staff attending hotel mgmt school and actual try to help guests. Very refreshing! ##### Marty Stayed 2 nights in Aug 2024 ### 8/10 Good #### Enrique Nov 28, 2023 Liked: Cleanliness, staff & service Clean hotel and well located But during our stay, an electricity shutfown occurs from 20:00 hrs until 12:00 am next day. So I expected some courtesy from the hotel (discount or bonus for the next stay),but nothing of that happens. ##### Enrique Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Kathryn Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities What a beautiful hotel! The lovely verdant setting, the spacious and spotless rooms, and the attentive staff made my time at Puerta del Sur a pleasure! And the breakfast was delicious (especially the coffee -- strong and much needed!). I will definitely return on any future trips. Thank you for a perfect stay! ##### Kathryn Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rupert Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Spacious rooms and wonderful ambience! ##### Rupert Stayed 2 nights in Nov 2025 ### 8/10 Good #### Ivan Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is ok ##### Ivan Stayed 1 night in Oct 2025 ### 10/10 Excellent #### vilma Nov 9, 2025 Liked: Cleanliness A wonderful experience, excellent service, and friendliness. I highly recommend it. Thank you for a beautiful hotel, stunning views, and lovely spaces. ##### vilma Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Maria Teresa Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Maria Teresa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Matt Dec 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely nice hotel for the price. ##### Matt Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Departamento San Alfonso del mar](https://www.expedia.ca/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > > [Ecocamp Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Ecocamp-Patagonia.h4530900.Hotel-Information) > > [HiltonHotels Hotels in Phnom Penh](https://www.expedia.ca/Phnom-Penh-Hotels-Hilton-Hotels.0-0-d6191801--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Victoria Inn Flin Flon](https://www.expedia.ca/Flin-Flon-Hotels-Victoria-Inn-Flin-Flon.h25113018.Hotel-Information) > > [Hotels in Medicine Hat](https://www.expedia.ca/Medicine-Hat-Hotels.d4118.Travel-Guide-Hotels) > > [Bahia Principe Grand Jamaica - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Bahia-Principe-Grand-Jamaica-All-Inclusive.h1576054.Hotel-Information) > > [Tierra Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Tierra-Patagonia-Hotel-And-Spa.h4644789.Hotel-Information) > > [Hotels in Downtown Santa Monica](https://www.expedia.ca/Downtown-Santa-Monica-Los-Angeles-Hotels.0-n553248635976471316-0.Travel-Guide-Filter-Hotels) > > [Koro Sun Resort](https://www.expedia.ca/Savusavu-Hotels-Koro-Sun-Resort.h1324010.Hotel-Information) > > [Rio Serrano Hotel + Spa](https://www.expedia.ca/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) > > [Hotels in Bacalar](https://www.expedia.ca/Bacalar-Hotels.d6131112.Travel-Guide-Hotels) > > [Hotels in Tofino](https://www.expedia.ca/Tofino-Hotels.d6094955.Travel-Guide-Hotels) > > [Sandals Barbados - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Maxwell-Hotels-Sandals-Barbados-ALL-INCLUSIVE-Couples-Only.h7062172.Hotel-Information) > > [Sheraton Centre Toronto Hotel](https://www.expedia.ca/Toronto-Hotels-Sheraton-Centre-Toronto-Hotel.h23541.Hotel-Information) > > [Best Western Marina Del Rey](https://www.expedia.ca/Vina-Del-Mar-Hotels-Best-Western-Marina-Del-Rey.h127147.Hotel-Information) > > [Chelsea Hotel, Toronto](https://www.expedia.ca/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information) ### Flights > [British Airways](https://www.expedia.ca/British-Airways-Flights.cBA.Travel-Guide-Airlines) > > [Flights from St. John's (YYT) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yyt/yyj/st-johns-to-victoria) > > [Flights from Dieppe (YQM) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/yqm/yyz/moncton-to-toronto) > > [Flights from Ottawa (YOW) to Sydney (SYD)](https://www.expedia.ca/lp/flights/yow/syd/ottawa-to-sydney) > > [Flights from Richmond (YVR) to San Diego (SAN)](https://www.expedia.ca/lp/flights/yvr/san/vancouver-to-san-diego) > > [Flights from Huntsville (HSV) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/hsv/yyz/huntsville-to-toronto) ### Activities > [Things to do in Vernon](https://www.expedia.ca/Things-To-Do-In-Vernon.d10619.Travel-Guide-Activities) ### Packages > [Medano Beach](https://www.expedia.ca/Medano-Beach-Cabo-San-Lucas.d6150208.Vacation-Attraction) ### General > [Visit Europe](https://www.expedia.ca/Europe.dx6022967)