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FuramaXclusive Villas & Spa Ubud – Avis

5 out of 5
FuramaXclusive Villas & Spa Ubud
Banjar Bindu, 8 Jalan Melati, Ubud, Mambal, Bali

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 21 avis sur 62." "
Note de 8 – Bien, d’après 28 avis sur 62." "
Note de 6 – Acceptable, d’après 8 avis sur 62." "
Note de 4 – Médiocre, d’après 5 avis sur 62." "
Note de 2 – Terrible, d’après 0 avis sur 62." "

8,4/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

7,8/10

État et installations de l’hébergement

Avis

6/10 – Acceptable

eve, lille

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Decevant - mauvais rapport qualité prix
Personnel acceuillant mais les chambre ne sont pas entretenues. Etat vetuste des rideaux baldaquin et stores. Restauration tres chers pour des plats qui n’en valent pas le coup. Prix du spa tres élevés 5 fois plus cher que les prix de ubud.
Séjour de 2 nuits en août 2018

6/10 – Acceptable

Cécile, Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel furama peu de charme même si le personnel est sympathique
Un hotel sans beaucoup de charme, un peu loin d'ubud même si des navettes sont mises en place. la villa est certes propre et trés moderne Mais la piscine privée ressemble plus à une pataugeoire avec 30-40 cm de profondeur! en revanche, si on pousse la porte, on arrive sur la piscine commune avec les autres résidences dans laquelle il y a beaucoup de feuilles. Le restaurant et le spa sont vraiment trés chers. Le personnel est trés sympatique.

8/10 – Bien

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Gorgeous property and overall great stay. Only difficulty was cost of taxis into central Ubud, as no other way to get into town.
Séjour de 4 nuits en août 2019

10/10 – Excellent

RICH

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
WOW
Absolutely amazing
Séjour de 3 nuits en mars 2019

4/10 – Médiocre

Dalton

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
Feedback on improvement
We few times for room service dining. Everytime the food came with additional food which we wasn't been informed. We feedback a few times still repeat the same issue. The pool was dirty.
Séjour de 3 nuits en novembre 2018

10/10 – Excellent

Tommy&Lizzy, London

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Luxury Relaxing Stay
Me and my partner stayed in this resort for 3 nights in September. We absolutely loved it! The lagoon pool being the highlight. The room was very spacious and clean. The staff was very helpful and always smiling making the experience even better! The food was great: breakfast was a buffet with a lot of choice, dinner menu had delicious dishes, both traditional and international dishes. Also we found the free shuttle bus very helpful to get into Ubud and explore the area. Would definitely recommend this resort, and would definitely stay here again! Tommy & Lizzy
Séjour de 3 nuits en septembre 2018

4/10 – Médiocre

Voyageur vérifié

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Not many facilities... very outdoorsy... hotel condition could be much better. Lighting in the rooms is very dim and depressing.
Séjour de 2 nuits en août 2018
Frida a répondu le 5 sept. 2018
Dear Sir/Madam, Warm greeting from Furama Villas and Spa Ubud Bali ! Thank your for your email and feedback and please accept our sincere apology for the inconvenience during your recent stay. I will forward your feedback to our department concern for improvement. Best regards

8/10 – Bien

Frank, Australia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The 75 meter long swimming pool (lagoon) we could enter directly from our villa, the tropical scenery, the service, the location was all great. Thank you.
Séjour de 7 nuits en août 2018
Frida a répondu le 5 sept. 2018
Dear Frank, Warm greeting from FuramaXclusive Villas and Spa, Bali ! Happy to hear that you spent wonderful holiday with us. We look forward to welcoming you on next vacation. Have a great day a head

6/10 – Acceptable

J

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Lovely staff, rooms need a bit of work.
When we arrived at FuramaXclusive we were pretty excited, the lobby was lovely and the staff were super friendly. Our room wasn’t going to be ready until 2pm so we went and ate lunch at the restaurant, the food was okay and we were pleased. We were kind of stuck there for the afternoon as we didn’t realise how far away from Ubud we were (basically another village and a 15min drive) when we got into our room, initially we were blown away, a tidy room with a private pool and swim up bar!!! Unfortunately, from here on out we were a little disappointed. The private “pool” was about as deep as our knees and the swim up bar had nothing in it (literally no glasses, drinks, ice - nothing) so when we ordered a drink (reasonably expensive drink) there they had to call the lobby (which sometimes took 10mins to get through) and order them that way. Anyway by the time we got our drinks they were warm and we didn’t bother ordering more as it was a hassel. So more like room service I guess. The air conditioner in the room was playing up and only worked half the time and the shower head was broken so I had to shower in the bath. There was mould in the bathroom and we weren’t that thrilled. When we gave them this feedback, someone approached us at breakfast infront of other guests wanting a list of our issues. I think this should have been handled privately as it was pretty embarrassing and awkward for us. All in all this is a good place, just not quite what we expected for the price.
Séjour de 3 nuits en mars 2018

8/10 – Bien

Dee, Alberta, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely hotel in the middle of nowhere
Our stay at Furama was a lovely experience. We stayed in a one bedroom villa with private pool in the FX area. Our private pool was very shallow (more like a soaker pool) and did not offer a large private outdoor lounge area. However, the deck in the public area provided adequate room for tanning of ready by the lagoon pool. Daily shuttle was offered to Ubud Town Centre but was limited with timings. Located about 20 mins from the town, there were no nearby shops or restaurants to visit by foot. Hotel would benefit from a scooter rental service as taxi may become costly if used daily. The restaurant on site had friendly staff and food was tasty (average cost for a meal around 160000 to 240000 IDR) but dimly lit in evening. Hotel offered various activities to participate in at an extra cost and staff were very informed of options for guests. Overall, a lovely experience at a lovely resort.
Séjour de 4 nuits en janvier 2018

6/10 – Acceptable

Goh

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Not recommended.
Staying at room 804. Air con very noisy.

4/10 – Médiocre

Ziyad

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Furama is like a mini village. We were escorted to room on a little buggie. The room was clean and tidy upon arrival. On our first night, the telephone stopped working, the wifi stopped working and he air condition stopped working. We had no way of contacting reception and thus had to walk to the lobby in the middle of the night (about a 10 minute walk through dark bushes). The next night, the wifi servers were down again. Perhaps this was a one off. We only stayed here for two nights. It was frustrating.

8/10 – Bien

Graham, Perth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
FuramaXclusive Ubud
Had a great relaxing trip nice and peaceful

10/10 – Excellent

CHUN CHE P.

Points forts : Propreté, service et personnel et confort de la chambre.
OMG! I will definitely come back again
valuable price for villa room. The ficilities were great, i especially enjoyed the outdoor shower and swimming pool. The breakfast was amazing, the staffs here were so helpful. u can not miss here. come to enjoy your vacation.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
una splendida esperienza
hotel molto bello e curato, personale super disponibile e atmosfera di totale relax

10/10 – Excellent

Pete, Sydney, Australia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very relaxing!
I loved this hotel. The villa exceeded my expectations and the hotel staff couldn't have been more helpful or lovely. The location of the hotel, about a 20 minute drive away from Ubud, might not suit everyone but I was looking for a totally chilled out break so for me it was perfect. The hotel runs a free shuttle bus into Ubud several times a day so you can easily get into town when you want to.

8/10 – Bien

Darren, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.

8/10 – Bien

Fung

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

qwerty_6722, Malaysia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
nice escape
very nice place place to escape from busy town and relaxation

10/10 – Excellent

Mieke, Australia - NSW - Sydney

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Outstanding; Value: Fantastic; Service: Flawless; Cleanliness: Immaculate; I would recommend this property to anybody it was truly lovely just sad we couldn't stay a few more days

8/10 – Bien

GON, Malaysia

Points forts : Propreté, service et personnel et confort de la chambre.
ホテルは快適。ただしプールの水が残念。
他の人が書いているようにUbudの町からは離れています。Shuttleサービスで20'-30'かかります。逆に、ホテル周辺には田んぼや田舎町が広がり、のんびりとした空気を感じることができます。　Shuttleサービスも定刻に運行してくれるので、町から帰るときも安心です。　ただ、敷地中央のプールで泳ぐことを期待して宿泊予約したのですが、水が汚れており、とても泳ぐ気にはなりませんでした。プール向かい側の客室改装工事をしており、そのゴミが漂っていました。この点は残念です。他の方のレビューにも水質の指摘はありましたので、恒常的なものかもしれません。　Staffは、清掃業者にいたるまで皆フレンドリーで、快適に過ごすことができました。　プールと立地以外はお勧めです。

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very lavish hotel, but not in a city
had a great stay here with my wife--rooms were luxuruious with a personal plunge pool in every room (note these are only a few feet deep and not big enough to fully sit in or swim). service was good, but resort is quite large so you may need to take a golf cart to the hotel lobby from your room each time. Restaurant's food was quite with very attendant service. Do note, this hotel is quite far from Ubud and is actually in Mambal, which means you'll need to set up a driver for daily excursions if you want to do a lot of sightseeing.

10/10 – Excellent

Sharlene, Australia - QLD - Brisbane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Service: Go the extra mile; Fantastic staff

6/10 – Acceptable

Anthony

Points faibles : Propreté
Facilities: Cheaply made worn out; No towel racks in bathroom, tea making facilities available but no drinking water provided. Place doesn't measure up to 5 star

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highly recommended for all
The villa was very impressive and I felt that the amount of money I've paid for it was too little. Staff service was fast and very friendly, made me feel like a king.

10/10 – Excellent

Daniel, New Zealand - Auckland

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Top of the line, Outstanding; Value: Fantastic, Amazing; Service: Outstanding; Cleanliness: Spotless; The hotel shuttles to Ubud daily are perfect. Or contact Mr David who lives next door for an amazing tour deal

10/10 – Excellent

Malvin, Singapore

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Good; Value: Great deal; Service: Flawless, Remarkable, Outstanding, Best ever!; Cleanliness: Spotless, Clean twice a day!;

8/10 – Bien

michel, France

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;

8/10 – Bien

Sharon, Perth WA, Australia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
reaxing outside Ubud
Nothing was to much trouble for the staff, and the place was wonderful altho a little out of the way

8/10 – Bien

Kate, New Zealand - Otago

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Nice , No one used them; Value: Acceptable price, Nice villas; Service: Go the extra mile, Lovely and kind; Cleanliness: Pleasant, Delightful; 20 mins to Ubud, not much to do at hotel.

8/10 – Bien

Paul, Perth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Furama Xclusive
We stayed at Furama Xclusiv late October 2012. The grounds were lovely and quiet and just what we were looking for a 2 person getaway. The restaurant menu is somewhat limited however the free shuttle service into Ubud provides a multitude of dining options and is only 20-25mins away from your own little piece of paradise. Most importantly, the staff were fantastic and always engaging whether it be the groundspeople, restaurant, admin or housekeeping staff. All were so friendly and willing to chat.

10/10 – Excellent

D n' S, Perth WA, Australia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hidden oasis
Stayed for 7 nights and really enjoyed the whole experience. We were looking for a get away from it all holiday and this certainly ticked all the boxes. Location is a little remote set in the middle of the rice padi fields and is 20 minute drive to Ubud . The resort has shuttle transport to and from Ubud throughout the day. Accomodation was as advertised. Food was good and the service from staff was nice and friendly. Go back again? You bet we would..

8/10 – Bien

ウラン, 横浜市

Points forts : Propreté, confort de la chambre
カップル向けです
お部屋自体とても広くてビックリです。リビングが東屋になっていて開放感がありますが、気になる方、または雨などが降ってる時はブラインド？すだれ　で覆う事ができるので問題ないかと・・ すべてがヴィラタイプになっています。プールはパブリックですが部屋からアクセス可能・・でも循環してると思うのですが余り綺麗な水といった感じはしませんでした。また水深も浅く1m位・・日光浴をしてクールダウンに浸かるといった感じですかね！大まかなホテル案内は日本語で表記されているのですがスタッフの方は英語オンリー・・英語が苦手だとチョット大変かも(上手く通じず大変でした)ウブドの町までは結構な距離が有り1日5便位のシャトルバスが出ています。 買物とかの目的なら余りお勧めはできないかもしれませんが　ゆっくりくつろぎたいならベストです。 空港まで35$で送迎してくれました。田園の中にひっそり建っているって感じで良い感じでした。

8/10 – Bien

Annemarie, Australia - WA - Regional WA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Distinctive; Value: Reasonable; Service: Go the extra mile; Cleanliness: Delightful;

8/10 – Bien

Priscilla, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel
Facilities: Typical; Value: Average price; Service: Go the extra mile; Cleanliness: Lovely; Fantastic breakfast

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Not what i was looking for
This place really shouldn't advertise as being in Ubud. It's in Mambal and c25minutes out. It's also a resort, not a collection of villas. It's huge. The staff were individually nice but the place was too big and impersonal and there was not much cohesion amongst the staff because there was just too many of them. If you like resorts you might really love this place, but i thought i was staying in a mid-sized villa complex in Ubud, so i didn't get what i was looking for. Also, the Spa charges western prices, and i'm sure the extra money doesn't go the staff. I don't like that at all, and refused to go there.

8/10 – Bien

Lee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.

10/10 – Excellent

Kimberley

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Peace amongst the rice fields
My friend and I stayed at Furama Xclusive Villas for 6 nights for a girls week away. We absolutely loved it! The room and the pool was amazing. Very quiet, private and peaceful. Furama is based about 20 mins drive out of Ubud which suited us well as there was a free shuttle every few hours. We would spend the day by the pool and then catch the shuttle into Ubud for massage and dinner. There were no restaurants or places to eat around Furama so you have the choice of room service or the restaurant. We tried both and were very impressed. However, prices are higher for food than what you would pay for on the streets of Ubud. Breakfast was included and was very impressive! The staff were very friendly and helpful. Furama offered us exactly what we wanted. Peace in the day by the pool and a trip into Ubud for dinner and drinks at night. Ubud town is nice but it is very busy with traffic so we are glad that we stayed out of town. This would have been perfect for a romantic getaway too!

8/10 – Bien

Jeanine, Australia - NT - Darwin

Points forts : Propreté, état et installations de l’hébergement
Facilities: Good; Value: Reasonable; Service: Polite, Manager was difficult; Cleanliness: Delightful; Apart from the manager it was relaxing

8/10 – Bien

Yuri L

Points forts : Propreté, service et personnel et confort de la chambre.
Relaxing and peaceful surroundings
This hotel is tucked a bit out of the way in rural Bali, about 20 minutes drive from Ubud. That makes it a quiet and relaxing location, but you do need to travel by car or bike to get anywhere, it is not close to anything. The staff are very nice and friendly, and helpful. The food on premises is good but not great. The drinks, and especially the wine, are VERY expensive, but I found this to be the case all over Bali. The room was very comfortable, but it had some minor technical problems such as poor shower drain (slow). The large swimming pool which extends into individual room embayments, is nice but rather cold, and too shallow for much serious swimming. The tour prices are not too bad but can be found cheaper in Ubud. The spa is outrageously expensive for Bali; you are much better advised to book at one of many nice Ubud spas.

10/10 – Excellent

Joanne, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Brand new; Value: Affordable; Service: Respectful, Friendly; Cleanliness: Immaculate, Beautiful; The rice fields are a beautiful view from the villa

4/10 – Médiocre

Michael, New Zealand - Auckland

Points faibles : Service et personnel, état et installations de l’hébergement

8/10 – Bien

Rwk

Points forts : Service et personnel, confort de la chambre
Lovely pool villa concept but rough on edges
The service is very good, the staff tried very hard. The villas finishes are not fine, many touches look old and worn down. I like the concept of the villas connected to a huge pool and it's romantic for couples. The room is huge and well planned. The location is 6 km from ubud centre so you must not miss the free shuttles or else you have to pay more than USD 10 per taxi ride. The paddy field near hotel is nice but the resort ground gets really dim at night. Book early at non refundable rates to make it worthwhile, otherwise look for another resort. But bravo to the service staff, they make stay memorable.

8/10 – Bien

Kerry

Points forts : Service et personnel
Value: Reasonable; Service: Professional, Courteous; Cleanliness: Bathroom dirty...;

8/10 – Bien

Adrian, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Above average; Value: it's worth your $$$; Service: Good; Cleanliness: Pleasant; a la carte breakfast serve at your villa is great

10/10 – Excellent

Lauren, Australia - VIC - Melbourne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Home away from home, Outstanding; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate, Beautiful; The staff were so friendly and got to know you and all the little touches!

10/10 – Excellent

Nitin, Australia - NSW - Sydney

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Top of the line; Value: Amazing; Service: Courteous; Cleanliness: Delightful; personal pool is just a dream come true

10/10 – Excellent

Drew, Australia - WA - Regional WA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Facilities: Home away from home; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless, Beautiful;

6/10 – Acceptable

Matt

Points forts : Service et personnel
Points faibles : Propreté
Facilities: Needs refreshing; Value: Reasonable; Service: Friendly, Staff are mainly friendly; Cleanliness: Needs maintenance. ; Mould in the pool. Needing a paint and laundering of soft furnishings. Buffet breakfast was average.

4/10 – Médiocre

Lucas, Australia - NSW - Sydney

Points faibles : Propreté, état et installations de l’hébergement
Be expected to pay 100,000rp if you don't catch the free shuttle bus they have every 2 hrs