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Carroll Motel & Cottages – Avis

3.5 out of 5
Carroll Motel & Cottages
73 US Route 3 south, Twin Mountain, NH

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 106 avis sur 212." "
Note de 8 – Bien, d’après 64 avis sur 212." "
Note de 6 – Acceptable, d’après 19 avis sur 212." "
Note de 4 – Médiocre, d’après 15 avis sur 212." "
Note de 2 – Terrible, d’après 8 avis sur 212." "

8,6/10

Propreté

8,6/10

Service et personnel

8,4/10

Commodités

8,0/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

André

Voyage en famille
Points forts : Service et personnel, commodités
La décoration et l’ameublement auraient besoin d’un peu plus d’amour. Un peu désuet mais confortable.
Séjour de 3 nuits en août 2023
charlie a répondu le 17 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Roch

Points forts : Propreté, service et personnel
Séjour de 4 nuits en août 2023
charlie a répondu le 16 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Nathalie

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Un lieu plein de charme
Petit chalet avec beaucoup d’ambiance. Belle piscine propre. Très bonne accueil. L’un des deux lits était pas confortables pour des personnes plus pesantes. La chambre avait une thématique Loup. Le plaisir de la véranda était génial
Séjour de 1 nuit en juillet 2023
charlie patel a répondu le 3 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Mario

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Merci
Séjour de 2 nuits en juin 2023
charlie a répondu le 30 juin 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Alexander

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
la tranquillité et le cottage
Séjour de 2 nuits en juillet 2022
charlie Patel a répondu le 2 août 2022
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better

4/10 – Médiocre

John

Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
There heating system was not working correctly and made numberous noices during the night - hard to sleep/ property itself was very rund down and needed lots of repairs Would not recommend.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Pari

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Beautiful location.
Séjour de 1 nuit en avril 2024
Charlie Patel a répondu le 8 avr. 2024
recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Dana

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It is very clean. Cute little room
Séjour de 1 nuit en février 2024
Charlie Patel a répondu le 8 avr. 2024
recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Gang

Séjour de 1 nuit en février 2024
Charlie Patel a répondu le 8 avr. 2024
recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Connie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything is good!
Séjour de 1 nuit en février 2024
charlie a répondu le 15 févr. 2024
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Meghan

Voyage en famille, Voyage de couple
Points forts : Service et personnel
Cute little cottages. We booked for a wedding in the area where recommended hotel was $400/night. It was a quick drive to the wedding location and served it's need for us. Showers could use an update, and I did have an allergic reaction to detergent used on the pillows. My other 4 traveling companions didn't have this issue.

10/10 – Excellent

weiping

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stayed in a cabin well equipped, had Kichen. Room is clean but not too many restaurants nearby.
Séjour de 2 nuits en octobre 2023
charlie patel a répondu le 16 oct. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Ravi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfort stay. Owner was nice. Had microwave and utensils in the room. All appliances were working well. For a hiking trip, night stay for three days was restful
Séjour de 3 nuits en octobre 2023
charlie patel a répondu le 16 oct. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Charlie a répondu le 12 oct. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

6/10 – Acceptable

Cheyenne

Points forts : Service et personnel
Séjour de 1 nuit en octobre 2023
Charlie a répondu le 12 oct. 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future

4/10 – Médiocre

Maximilian

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Gruselig, Rezeptionist spricht kein Englisch
Die Anlage sieht so aus, als ob seit den Siebzigern nichts mehr renoviert, saniert oder modernisiert worden ist. Das Zimmer war aber nicht nur altbacken, sondern benötigt auch dringend eine ordentliche Grundreinigung, um den Schmutz der letzten Jahrzehnte zu entfernen. Einen Getränkeautomat oder sonstige gängige Services gab es nicht. Der Hohn ist aber, dass man einen alten Mann als einzigen Mitarbeiter an die Rezeption setzt, der kein Wort Englisch spricht. Wie soll das funktionieren, wenn eine Kommunikation mit dem Personal in der Landessprache nicht möglich ist?
Séjour de 1 nuit en octobre 2023
charlie a répondu le 8 oct. 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future

10/10 – Excellent

Nathaniel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2023
charlie a répondu le 8 oct. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

4/10 – Médiocre

Richard

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
The room was clean, the water was hot. Kitchenette was adequate. Details poor.
Séjour de 2 nuits en octobre 2023
charlie a répondu le 6 oct. 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future

10/10 – Excellent

Chiaki

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
Charlie a répondu le 6 oct. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Brenda

Séjour de 1 nuit en octobre 2023
charlie a répondu le 5 oct. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Janelle

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Accomodations were clean, quiet, and right off the main road near dining options. Room had a microwave and mini fridge. Good value.
Séjour de 3 nuits en septembre 2023
charlie a répondu le 4 oct. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Meh
The owner was quite pleasant. There were some updates to the cabin, but for the most part it needs a lot more attention. The bedding had a very unpleasant smell which made it impossible to get a restful sleep. I have a heightened sense of smell and it really bothered me to stay here. Based on that, we probably won't return.
Séjour de 3 nuits en septembre 2023
charlie a répondu le 27 sept. 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns

10/10 – Excellent

Martha

Points forts : Propreté
clean, comfortable bed, hot water for an overnight stay between home and too far for a one day drive.. thank you.
Séjour de 1 nuit en septembre 2023
charlie a répondu le 26 sept. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Gary

Séjour de 1 nuit en septembre 2023
charlie patel a répondu le 16 oct. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Aaron

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en septembre 2023
Charlie a répondu le 22 sept. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Michelle

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in was easy. The cottage was perfect for what we needed. Just a place to rest our heads before and after a hike. It had everything, even though we didn't have a full kitchen there was a hotplate, pans, silverware, plates, coffee maker. Perfect. It was also very clean. We were very happy with our stay here.
Séjour de 2 nuits en septembre 2023
Charlie a répondu le 18 sept. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Jean

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
Reasonably priced. Beautiful property. Cabin needs some TLC but was quite pleasant for the cost
Séjour de 1 nuit en septembre 2023
Charlie a répondu le 17 sept. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Maeghan

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The motel and their cottages are very welcoming and feel like a home. These are very quaint and nice to stay in. The staff is very nice and it is owned by a polite and honest family. The owner is very communicative, and the grounds are well kept. It is kid friendly. The rugs were dirty. I walked around barefoot and my feet were dirty, but considering that people come here after their hikes and outdoor recreational activities there is not much that the owners can do about this. The motel was built well and is very sturdy. Some minor cosmetic updates could do well. The mirror in the bathroom is narrow and hung high (in only 5' tall). It was tough to do my makeup. The mattress was uncomfortable for my husband and I, but we kept in mind that our mattress at home is very nice and I realize that we are spoiled in that sense. It is conveniently and centrally located to major peaks and tourist attractions. The stay was restful, peaceful and quiet. Overall, we were happy there and will return in the future.
Séjour de 2 nuits en septembre 2023
Charlie a répondu le 11 sept. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Shane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
NH getaway
Our hotel room was clean and stocked with towels and tp
Séjour de 2 nuits en septembre 2023
Charlie a répondu le 8 sept. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Bernadette

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice rustic cabin. Clean and comfy
Séjour de 5 nuits en août 2023
Charlie a répondu le 7 sept. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Bernard

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything good. TV Chanel’s were poor. Otherwise a good stay.
Séjour de 2 nuits en septembre 2023
charlie a répondu le 5 sept. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

4/10 – Médiocre

Irina

Points faibles : État et installations de l’hébergement, confort de la chambre
Waste of money
Very average place, definately inappropriate rating that hotels.com shows.Person above 5.5 would not be able to use shower. Overall very old place and could use better customer service and a lot of renovation. There is no place for grilling, they supply tiny grill that is attached to parking, so you either park or grill and burn your car.
Séjour de 1 nuit en août 2023
charlie a répondu le 13 nov. 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. f

8/10 – Bien

Christine

Séjour de 2 nuits en septembre 2023
charlie a répondu le 26 sept. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Kenneth, Manchester

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean! Nice shower.
Séjour de 1 nuit en août 2023
Charlie a répondu le 29 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Patricia

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The beds are comfortable. The owners are friendly. The place feels cozy and family-centered.
Séjour de 2 nuits en août 2023
Charlie a répondu le 29 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Nick

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet, clean, comfy, friendly staff, easy check-in/out, great grounds, and right in the mountains.
Séjour de 2 nuits en août 2023
Charlie a répondu le 22 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Richard, Litchfield

Points forts : Commodités
Clean. Friendly people. Quick check in.
Séjour de 1 nuit en août 2023
Charlie a répondu le 22 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Emily

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cute and clean
Cute little rustic cottages that were perfect for our stay. The owners are great people who went above and beyond for us. Covid took a toll on many of these places but they are standing wrong and working hard. Cute place, very clean.
Séjour de 1 nuit en août 2023
Charlie a répondu le 18 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Derek

Points forts : Propreté, service et personnel
Great place to stay if you’re going to the Cog railway or White Mountains.
Séjour de 5 nuits en août 2023
charlie a répondu le 23 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en août 2023
charlie a répondu le 16 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cozy
Séjour de 1 nuit en août 2023
charlie patel a répondu le 16 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

8/10 – Bien

Sally

Voyage en famille
Points forts : Commodités
Great service and quiet location.
Séjour de 2 nuits en août 2023
charlie a répondu le 8 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

2/10 – Terrible

Stephen

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Stay somewhere else!
Entered the office to check in, the place absolutely stunk of Indian food probably due to the family residence in back of the office. This place is a dump. Thought it would be fun to stay in a "cottage" while on this trip, this isn't where you should stay to get that experience. Stay somewhere else!
Séjour de 2 nuits en juillet 2023
charlie a répondu le 1 sept. 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem .

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great for a family
We had a 2-bedroom motel room that would have been perfect for a family of 4. The rooms were good sized and very clean. The bed was very soft, and the shower was very small. The property was quiet and conveniently located between nearby towns and the cog railway. There was a pool, volleyball net, and other games available on the property.
Séjour de 2 nuits en juillet 2023
charlie patel a répondu le 3 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

The Adventures of

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy clean
Séjour de 1 nuit en juillet 2023
charlie patel a répondu le 19 juill. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Brandon

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had a great stay in a cute and quiet cabin for the night!
Séjour de 1 nuit en juillet 2023
charlie patel a répondu le 19 juill. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

6/10 – Acceptable

KRISTINA

Points forts : Confort de la chambre
Points faibles : État et installations de l’hébergement
Grammys camper
The cottage was smelly. It reminded me of my Grandma's camper after it being closed up for the winter. Like moldy, mildew moth balls. The guy at the front desk was super nice. The bed was comfortable but there were a couple of flying bugs inside the cottage. If you like camping you might like it here. We prefer the luxuries of a hotel.
Séjour de 1 nuit en juillet 2023
charlie a répondu le 11 juill. 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns .

8/10 – Bien

Syrene

Séjour de 2 nuits en juillet 2023
charlie patel a répondu le 3 août 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

10/10 – Excellent

Rhonda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
Charlie patel a répondu le 7 juill. 2023
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit .

4/10 – Médiocre

Megan

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
I booked a room for my son, myself, and my parents. The room had a very strong musty mildew smell to it. My son has severe asthma and therefore we had to sleep somewhere else and my parents stayed. Very disappointing and a lot of money wasted.
Séjour de 2 nuits en juin 2023
charlie a répondu le 5 juill. 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to serve you better. we are sorry to hear that but we haven't heard from any our guest regarding this issue . we rented out those rooms all year around . thank you for bringing to our attention .