Hall

Fairfield Inn & Suites by Marriott Twin Falls – Avis

2.5 out of 5
Fairfield Inn & Suites by Marriott Twin Falls
1788 Washington St N, Twin Falls, ID

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 696 avis sur 1000." "
Note de 8 – Bien, d’après 219 avis sur 1000." "
Note de 6 – Acceptable, d’après 45 avis sur 1000." "
Note de 4 – Médiocre, d’après 21 avis sur 1000." "
Note de 2 – Terrible, d’après 19 avis sur 1000." "

9,4/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,4/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Mark

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice room
Séjour de 1 nuit en mai 2024

8/10 – Bien

Ted

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This was a nice place to stay on our road trip.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Tricia

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Clean for the most part, breakfast was ok, beds were super comfy and pillows were nice too
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Chris

Points forts : Service et personnel
Séjour de 1 nuit en mai 2024

10/10 – Excellent

BRIAN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Roomy
Séjour de 1 nuit en février 2024

8/10 – Bien

Heidi

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Arrived late at night very helpful . Room was clean nothing special pillows a bit too soft but again attired after 1 am. Bed was comfortable. The town had a blackout next morning which got resolved quickly. Had a breakfast in the morning which was included
Séjour de 1 nuit en mai 2024

8/10 – Bien

Lori

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was good.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was extremely kind and helpful. Property was very clean and comfortable. Would definitely stay again.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Gary, Mattawa

Séjour de 1 nuit en avril 2024

8/10 – Bien

James

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
👍
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Suzanne

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Marcia, Portland

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was pleasant and convenient. Staff were helpful.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Galyna

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very like!
Séjour de 1 nuit en avril 2024

8/10 – Bien

Lucy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

kimberly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The rooms are cozy,spacious n the carpetts are CLEAN..Breakfeast was great choices also. Loved having choc milk.looking forward to another visit
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Spencer

Everything was great, except the TV has some problems
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Kirstyn

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Jeff

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient, clean.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Pat

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfortable and clean room, we have stayed here a couple of times and in each room the microwaves don’t work very well, you have to “slam“ the door to get it to work; the first room in late February, quit working all together, kinda frustrating, also no lotion in amenities…Breakfast not very good, no sausage gravy, sausage patties not very good, no bacon or fresh fruit, too many items with sugar, healthy food items would be better; other than that a nice place to stay.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Alison

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and nice. Room was very large and comfortable
Séjour de 1 nuit en mars 2024

8/10 – Bien

Arthur

Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Justin

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
The remote for the TV wouldn't change the channel. Thankfully it was tuned in to Grand Ole Opre. Other than that everything was pretty decent. Breakfast was above average for a free continental breakfast.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Thomas, San Clemente

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
clean and new - front desk staff member was very friendly
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Cornelia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect quick check in. Perfect room. Very relaxing environment with a great breakfast. Hot tub was fun, jets only on for 5 minutes so had to get out often to reset. Will stay again.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Janet

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Scott

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Janell

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Joanna

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Pat

Voyage en famille
Points forts : Commodités
Enjoyed our stay very much! VERY clean facility and the staff were very professional and accommodating….
Séjour de 2 nuits en février 2024

6/10 – Acceptable

Mark

Séjour de 1 nuit en février 2024

10/10 – Excellent

rene

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
clean, excellent location, nice staff
Séjour de 1 nuit en février 2024

10/10 – Excellent

Shawn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great hotel
Séjour de 1 nuit en février 2024

8/10 – Bien

carlos

Séjour de 1 nuit en février 2024

10/10 – Excellent

Corey

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good place to stay and right in the middle of town so easy access to everything in Twin.
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for your positive review! We're thrilled to hear that you found our location convenient and that your stay was enjoyable.We appreciate your recommendation and look forward to welcoming you back on your next visit to Twin Falls.

10/10 – Excellent

Deborah

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

10/10 – Excellent

Robert

Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

6/10 – Acceptable

Ericka

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Hot or cold?
The room was nice but our sheets had holes in them. There was not hot water for a shower. At best we got a lukewarm shower. Also the swimming pool only stays open til 11 and is small. It was overcrowded. We were able to squeeze in the hot pool about 20 minutes before they shut the lights off to close the pool. We will be staying across the courtyard next time at the sister company.
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay, including the holes in the sheets and the lack of hot water for a satisfactory shower. We understand the importance of these details in ensuring a comfortable and enjoyable stay, and we regret that we fell short in meeting your expectations.We also apologize for the inconvenience with the pool hours and overcrowding, which affected your experience. Your comments are valuable, and we will address these concerns with our team to make the necessary improvements.We appreciate your feedback and hope to have the opportunity to regain your trust during your next visit, either with us or our sister company across the courtyard.

4/10 – Médiocre

Sherri

Voyage de couple
No shower cap. Very low water pressure. Bad coffee
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for taking the time to provide your feedback about your recent stay with us. We sincerely apologize for the inconvenience you experienced during your visit, particularly the absence of a shower cap, low water pressure, and the quality of the coffee.We understand the importance of these details in contributing to a comfortable stay, and your comments will be shared with the relevant departments to address and improve our services. We truly value your input, and we are committed to making the necessary adjustments to enhance the overall guest experience.We hope you will give us another opportunity to exceed your expectations on your next visit.

10/10 – Excellent

Heather

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The pillows sucked.. other than that, everything was great!! I will stay again.. next time I will bring my pillow
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for sharing your feedback with us. We're pleased to hear that overall, your experience was great. We apologize for any inconvenience caused by the pillows not meeting your expectations. Your suggestion to bring your own pillow is noted, and we appreciate your understanding.We look forward to hosting you again, and if there's anything specific we can do to ensure a more comfortable stay next time, please don't hesitate to let us know.

10/10 – Excellent

Dawn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location go
Séjour de 2 nuits en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for your positive review! We're delighted to hear that you enjoyed our great location. Your feedback is invaluable in helping us enhance our guests' stays.We hope to have the pleasure of welcoming you back for another great stay in the future!

8/10 – Bien

Vandy

Points forts : Propreté, service et personnel et confort de la chambre.
Just one Issue
The room was excellent but the shower had lack of hot water.
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the room excellent. However, we sincerely apologize for the inconvenience you experienced with the lack of hot water in the shower. Please know that we take your comments seriously, and our maintenance team will promptly address this issue to ensure it doesn't occur in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay.

10/10 – Excellent

Jessica

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was extremely friendly and helpful. The amenities were nice, accessible, and clean. The gym equipment all worked properly, the pool and hot tub were simple and clean with plenty of seating, & our room was exactly as pictured.
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for taking the time to share such a positive review! We're thrilled to hear that you enjoyed your stay with us. It's fantastic to know that our staff's friendliness and helpfulness made a positive impression on you. We're also delighted that you found our amenities, gym, pool, hot tub, and room to be to your satisfaction.We appreciate your kind words and look forward to welcoming you back for another great stay in the future.

10/10 – Excellent

Laura

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

6/10 – Acceptable

Melissa

Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
We are so sorry your stay with us did not meet expectationsThank you for providing your valuable feedback!

4/10 – Médiocre

Jennifer, Kennewick

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
The hotel its self was nice, clean and comfortable. We showed up after driving 7 hours at 11pm wanting to check in and nobody was to be found. We sat in the lobby for almost 30 minutes waiting for someone to show up to check in
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced upon arrival, with no one available at the front desk for your check-in.We understand the frustration of arriving after a long drive and waiting for an extended period. This falls short of the service standard we aim to provide, and we are genuinely sorry for any discomfort this may have caused.We will review our procedures to prevent such occurrences in the future and ensure a more seamless experience for our guests. Your feedback is invaluable, and we appreciate your understanding.We hope to have the opportunity to welcome you back and offer you the exceptional service you deserve.

10/10 – Excellent

dean

Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

10/10 – Excellent

Jeanne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fabulous!
Comfortable beds! Clean and quiet! The best sleep of our cross country trip. The staff were wonderful. The breakfast had a variety of food (eggs, oatmeal, pastries, fruit, yogurt, waffles, sausages, etc) It was great to also have a variety of teas, including herbal. I appreciate that this hotel is not pet friendly as I am allergic to cats and dogs. So grateful for a place to stay that is safe for my health. Good location with stores, restaurants nearby.
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a comfortable and restful stay, enjoying the clean and quiet atmosphere along with the comfortable beds.It's wonderful to know that our staff, breakfast variety, and location contributed to your overall satisfaction. We understand the importance of a pet-free environment for guests with allergies, and we're glad we could provide you with a safe and enjoyable stay.We appreciate your kind words and look forward to welcoming you back whenever your travels bring you our way.

10/10 – Excellent

Brittany

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

10/10 – Excellent

Ryan

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Had an issue with the bathroom, then i asked for a different room. Front desk guy, was more than helpful to change my room. Very nice accommodations . Very nice place .
Séjour de 1 nuit en janvier 2024
Jesse S. a répondu le 2 févr. 2024
Thank you for sharing your experience with us. We appreciate your understanding regarding the issue with the bathroom and are glad our front desk team could promptly assist you in changing your room. It's great to hear that you found the accommodations to your liking and enjoyed your overall stay.We look forward to hosting you again and providing another pleasant experience during your next visit.