[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Mistiq Temple Luxury Apartments Luxury condo with 4 outdoor pools and a rooftop terrace ![4 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/fe152b38.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/4ea8c47c-ff76-4fb5-bc70-4abea5fd0f60-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Aerial view](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/b3054159.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment | Private pool](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/14516641.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Studio | Living area](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/6c60656f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Mistiq Temple Luxury Apartments provides amenities like a rooftop terrace and a garden. Guests can connect to free in-room WiFi. 7.2 Good ## Popular amenities - - Kitchen - Breakfast available - Pet-friendly - Air conditioning - Outdoor space ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 5 of 5 rooms ![Standard Loft | Living area](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/c62ed775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Loft ### Highlights Yard Patio Separate dining area Individually furnished Individually decorated Air conditioning Kitchen Mini-fridge - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Standard Studio](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/44cd4fc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio ### Highlights Balcony Individually furnished Individually decorated Air conditioning Kitchen Mini-fridge Dining table Smart TV - Sleeps 2 - 1 King Bed ![Deluxe Loft | Terrace/patio](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/28d35243.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Loft ### Highlights Yard Patio Separate dining area Individually furnished Individually decorated Private plunge pool Air conditioning Kitchen - 854 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Luxury Apartment | Living area](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/64ea7469.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Deck/patio Separate dining area Individually furnished Individually decorated Private pool Air conditioning Kitchen Mini-fridge - 747 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Premium Apartment | Private kitchen](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/c6f195b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment ### Highlights Deck/patio Separate dining area Individually furnished Individually decorated Private pool Air conditioning Kitchen Refrigerator - 2277 sq ft - 3 bedrooms - Sleeps 9 - 1 King Bed, 1 Queen Bed and 1 Queen Bunk Bed ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,947 reviews CA $404 CA $404 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e29620d9-fc83-445c-86cf-eac296fe0b50&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1590000/1580500/1580487/90058172_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - 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Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 608 reviews CA $231 CA $325 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e29620d9-fc83-445c-86cf-eac296fe0b50&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/47376a15_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 272 reviews CA $427 CA $589 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e29620d9-fc83-445c-86cf-eac296fe0b50&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/8ce720c8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - 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All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 731 reviews CA $292 CA $359 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-Spa-All-Inclusive.h1449832.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e29620d9-fc83-445c-86cf-eac296fe0b50&top_cur=CAD) Ad ![Private beach, sun loungers, beach umbrellas, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16890000/16881700/16881665/18bf9a6b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 126 reviews CA $404 CA $535 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Tulum-Hotels-Encantada-Tulum.h16881665.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e29620d9-fc83-445c-86cf-eac296fe0b50&top_cur=CAD) Ad ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 226 reviews CA $497 CA $607 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Kantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information?chkin=2025-10-22&chkout=2025-10-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e29620d9-fc83-445c-86cf-eac296fe0b50&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Mistiq-Temple-Luxury-Apartments.h90840041.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Mistiq-Temple-Luxury-Apartments.h90840041.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.18040%2C-87.46218&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ju40-af6ZuuPSaR4Y0UEIvutHO0=) Region 15 Manzana 331, Tulum, QROO, 77760 #### What's nearby - Tulum Beach - 5 min drive - 2.5 km - Tulum National Park - 5 min drive - 2.8 km - Las Palmas Public Beach - 8 min drive - 4.3 km - Playa Paraiso - 10 min drive - 5.0 km - Tulum Mayan Ruins - 13 min drive - 7.1 km #### Getting around - Tulum Intl. Airport (TQO) - 51 min drive #### Restaurants - ‪Kin Toh - ‬7 min drive - ‪Maya Tulum - ‬6 min drive - ‪Papaya Playa Beach Club - ‬7 min drive - ‪Mirador by Azulik - ‬7 min drive - ‪Zamas Restaurant + Bar - ‬7 min drive ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Mistiq Temple Luxury Apartments Luxury condo with 4 outdoor pools and a rooftop terrace This smoke-free condo building features 4 outdoor pools, a rooftop terrace, and a garden. A beach shuttle is free. Each condo features a kitchen with a stovetop and a microwave, plus free WiFi and a Smart TV with digital channels. A TV, a rainfall shower, and a hair dryer are among the other amenities available to guests. Mistiq Temple Luxury Apartments offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include dining tables. Accommodations at this 4.5-star condo have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads. This Tulum condo provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. 4 outdoor swimming pools are on site. ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/ed0eb1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.6 Excellent 149 reviews CA $83 CA $104 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![7 outdoor pools, open 9:30 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/102000000/101860000/101857300/101857226/49d0b052.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mistiq Temple II Tulum - Pool - Kitchen - Pet-friendly - Free WiFi 7.8 Good 94 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=101857226&PinnedHotelID=101857226&HadPinnedHotel=true®ionId=-1&adults=2) ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 541 reviews CA $540 CA $540 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=89768532&PinnedHotelID=89768532&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/83000000/82390000/82387800/82387734/f19691bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mistiq Gardens Tulum - Pool - Kitchen - Pet-friendly - Parking included 7.8 Good 80 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=82387734&PinnedHotelID=82387734&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 619 reviews CA $52 CA $70 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 276 reviews CA $65 CA $115 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/a73ec756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NAJ TULUM Zama - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 77 reviews CA $70 CA $89 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/ad0c21a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nook Tulum by The Spot Rentals Tulum - Pool - Free WiFi 7.2 Good 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/70808e99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 53 reviews CA $96 CA $120 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Suite, 1 Bedroom | Terrace/patio](https://images.trvl-media.com/lodging/71000000/70980000/70975900/70975857/95be8c1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K'uyen Boutique Hotel Zama - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 124 reviews CA $92 CA $115 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=70975857&PinnedHotelID=70975857&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Free beach shuttle ### Pool/Spa - 4 outdoor pools - Pool loungers - Pool umbrellas ### Internet - Available in the condo: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free beach shuttle ### Kitchen - Cookware, dishware, and utensils - Microwave - Stovetop ### Dining - Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 20 to 100 for adults and USD 20 to 100 for children - Dining table ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table ### Entertainment - 40-inch smart TV with digital channels ### Outdoor areas - Garden - Outdoor furniture - Rooftop terrace ### Laundry - Laundry detergent ### Comfort - Air conditioning ### Pets - Pet friendly - Welcoming dogs only - Fee: USD 30 per pet per stay - Service animals exempt from fees ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Blackout drapes - Iron/ironing board ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 3 buildings - 4 floors - 50 units - Access via exterior corridors - Garden - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link ### Access methods Key retrieval, private entrance ### Pets Pets allowed for an extra charge of USD 30 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 500 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 20 to 100 for adults, and USD 20 to 100 for children - Pet fee: USD 30 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Mistiq Temple Apartments Tulum Mistiq Temple Luxury Apartments Condo Mistiq Temple Luxury Apartments Tulum Mistiq Temple Luxury Apartments Condo Tulum ## Frequently asked questions ### Does Mistiq Temple Luxury Apartments have a pool? > Yes, this property has 4 outdoor pools. Pool access is from 9:00 AM–9:00 PM. ### Is Mistiq Temple Luxury Apartments pet-friendly? > Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Mistiq Temple Luxury Apartments? > There is free parking nearby. ### What time is check-in at Mistiq Temple Luxury Apartments? > Check-in start time: 4:00 PM; Check-in end time: anytime. ### What time is check-out at Mistiq Temple Luxury Apartments? > Check-out is at 11:00 AM. ### Where is Mistiq Temple Luxury Apartments located? > Situated in Tulum, this luxury condo building is within 3 mi (5 km) of Tulum Beach, SFER IK, and Jaguar Viewpoint Tulum. Hunab Lifestyle Center and Holistika Art Walk are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mistiq Temple Luxury Apartments Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 26 8 - Good 12 6 - Okay 10 4 - Poor 5 2 - Terrible 11 ### 7.8/10 Cleanliness ### 7.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Maria Guarneros, alex Aug 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing services! Been staying @ Mistiq team 2 years in a row. ##### Maria Guarneros, alex Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Ismael Apr 22, 2025 Liked: Cleanliness, property conditions & facilities, communication Good place, clean, spacious, close to the beach. Renting a car is recom ##### Ismael Stayed 3 nights in Apr 2025 ### 8/10 Good #### Martin Apr 7, 2025 Liked: Property conditions & facilities Overall price quality excellent. 7 swimming pools available, always sun!!! ##### Martin Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Dino Sep 16, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful grounds relaxing well laid out rooms and pool area!! ##### Dino Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Ramiro Feb 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Awesome and outside private pool! ##### Ramiro Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Oxana Feb 13, 2025 Liked: Cleanliness, property conditions & facilities, communication Amazing!!!!!! Thank you ##### Oxana Stayed 3 nights in Feb 2025 ### 8/10 Good #### Mario Nov 14, 2024 Liked: Cleanliness, property conditions & facilities, communication We had some unforeseen issues, but the staff was very helpful and able to accommodate and make everything work for us. The suite was spacious. Minor details keep it from being a perfect place but when all is said it was a great experience and the staff was great. ##### Mario Stayed 4 nights in Nov 2024 ### 8/10 Good #### christopher Jun 11, 2024 Liked: Property conditions & facilities The condo was amazing! The building was impeccable and the foliage all around was magnificent I would’ve liked it more without the construction around it but it’s a temporary problem that will only improve the area. I also would’ve liked more dining options since I traveled with my three kids but overall it was a great stay and having a full kitchen where we cooked their meals was a definite plus for us. ##### christopher Stayed 7 nights in Jun 2024 ### 4/10 Poor #### Lorenzo Jan 29, 2025 Disliked: Property conditions & facilities, communication Slow and terrible customer service. The area around the property has no paved road. Will never come back ##### Lorenzo Stayed 9 nights in Jan 2025 ### 8/10 Good #### Juan Dec 18, 2023 Liked: Amenities, property conditions & facilities, communication Very nice property with lots of great amenities (several pools, a gym, onsite restaurant, beautiful view & concierge). Room was beautiful but felt like it had not been fumigated or touched up in a while. Quite a few insects roaming the room upon arrival. ##### Juan Stayed 4 nights in Dec 2023 ### 2/10 Terrible #### Julie Mar 4, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication The front desk staff were not helpful at all and the property was not in a great area. Nothing around ##### Julie Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Natalie Mar 26, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication Not a good place please stay away. It was like camping people were rude and they steal ##### Natalie ### 8/10 Good #### Jessica Feb 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property is absolutley beautiful and the place was very clean. The road is unpaved and pretty rough, but short drive from the main road. Lots of new construction in the area so there was quite a bit of noise, but that will improve over time. When i booked it said the unit would have a private plunge pool,but ours did not. However, theres plenty of rooftop pools to choose from that were always empty, so I wasnt to disappointed. Confirmation and instructions on how to get into the unit didnt come through until well after we were supposed to check in. Definitley recommend downloading whatsapp to communicate to the concierge as its the only real way to communicate with anyone. Overall I would definitly stay there again. Great place for the price ##### Jessica Stayed 8 nights in Feb 2025 ### 6/10 Okay #### Christine Sep 29, 2024 Disliked: Property conditions & facilities Overall, property was beautiful, just wish the roads were actual roads, and not dirt uneven roads, with extreme ditches, made it very nerve recking to drive through; especially at night with limited light. The pool did not work, so we could utilize, the first bedroom’s bathroom shower had a serious leak from the ceiling - ceiling looked like it was going to collapse any day. There was accessible parking in the indoor garage underneath. ##### Christine Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Zarina Oct 31, 2024 Disliked: Communication Overall, the property was nice, but it could have been cleaner. The difficult part was the host not sending check-in instructions to us ahead of time, so when we got there, we couldn't check in for a while and had to wait around late in the evening. That was a major inconvenience for us after long trip. The property is not maintained very well, unfortunately. Once we got hold of the hosts, however, they were nice and allowed us to have a later check out. ##### Zarina Stayed 2 nights in Oct 2024 ### 4/10 Poor #### JOSE Mar 4, 2024 Liked: Cleanliness Disliked: Amenities, communication There were NO handwashing soap neither hand towels. NO TOWELS for the pool , Bed just had a fitted sheet and duvet there was NO FLAT/TOP SHEET ##### JOSE Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Luc Mar 1, 2024 Disliked: Cleanliness, amenities, property conditions & facilities D’ont arrive on weekend no service The person at the door try to charge you double the price for a taxi You need to rent a car You are in a construction zone Lack of labour the place is not maintain sorry ##### Luc Stayed 14 nights in Feb 2024 ### 10/10 Excellent #### Amy T Jan 27, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Apartment was gorgeous , it wasn t the cleanest but not dirty either . Concierge was attentive . Just one cleaning lady that was not able to come and clean because she was too busy so I didn t like that . Cleaning is not included u have to pay extra which is ok . They say u have a free shuttle to the beach but it was never available for us , either was too busy or too late ext. Which makes me question it . It felt safe. Taxi are a rip off there really taking advantage of people . Rent a car if you can . ##### Amy T Stayed 8 nights in Jan 2024 ### 4/10 Poor #### sonia Apr 30, 2024 Liked: Property conditions & facilities Disliked: Cleanliness, amenities This property is advertised in expida as a hotel ITs not !!! It’s basically it’s rental no turnover service no front desk staff ,no restaurant but one that opens 8am to 5:00pm minimal choice to eat. The place is in a construction area taxi out rages 20 dollar’s each trip to go eat anywhere to el centro that’s 15 min away highway robbery so just to grab lunch with out counting the food you will go buy 40 bucks down round trip consider ur self lucky and lot of the taxi don’t take any plastic but cash . Also electricity goes out randomly. Can’t say I would stay there again endless I rent a car . It would have been good to know it was not a hotel . Oh and the only place to eat is again the restaurant that’s not open on Sundays so ur out of luck or just forced to spent another 40 dollars to get breakfast that’s going to coast you 30dollars !!!!!! ##### sonia Stayed 4 nights in Apr 2024 ### 8/10 Good #### Nyakang Jan 29, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Communication I loved staying here, however, the communication between my concierge last about a day and a half. Also the store on the property doesn’t sell toilet paper so you have to message the concierge who doesn’t reply. Checking in was the most stressful part of my stay. They didn’t send me any emails about how to get into my property, no codes, nothing. They’re supposed to send that atleast 24hours before arrival. They eventually got ahold of someone and they sent me the codes and all. After a good 40 minutes. I travelled like 12hours that day. Beautiful property though! The road leading up is quite pot holey so be mindful with your transportation style. ##### Nyakang Stayed 7 nights in Jan 2024 ### 2/10 Terrible #### Keira Aug 3, 2025 Liked: Cleanliness Disliked: Communication ##### Keira Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Martha Patricia garza de Jul 30, 2025 Disliked: Cleanliness, property conditions & facilities, communication The apartment was nice but pool was dirty i asked forclean it, was told that someone will come to clean it but never did ##### Martha Patricia garza de Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Aleidy Sarahi Jul 4, 2025 Liked: Cleanliness, room comfort, communication #### Increíble estancia. Me encantó el lugar y es super tranquilo. ##### Aleidy Sarahi Stayed 3 nights in Jun 2025 ### 8/10 Good #### oscar May 8, 2025 Liked: Cleanliness, room comfort, communication ##### oscar Stayed 5 nights in May 2025 ### 2/10 Terrible #### Rosario Jean Apr 12, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication The property was out of water for 3 days, customer service was useless. ##### Rosario Jean Stayed 10 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - 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