Title: Hotel Hacienda Dos Ojos - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Dos Ojos Hotel with free parking, near Xel-Há Park ![Exterior](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/5ab1e490.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/712a36e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free self parking](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/b6bd3121.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/1c19e708.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/c453eb7f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda Dos Ojos, surrounded by Xel-Há Park's natural beauty, offers guests a continental breakfast on the sunlit terrace, garden relaxation, and an outdoor pool for refreshment. Enjoy free WiFi and a front-desk safe for added convenience in this tranquil retreat. 8.8 Excellent ## Popular amenities - Room service - Pool - Housekeeping - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=32786975&PinnedHotelID=32786975&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Standard Double Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/79cdfff5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Air conditioning Smart TV Portable fan Private bathroom Rainfall showerhead Coffee/tea maker Free bottled water Minibar - 258 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/33000000/32790000/32787000/32786975/2a8f4eb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Smart TV Portable fan Private bathroom Separate bathtub and shower Deep soaking bathtub Coffee/tea maker Free bottled water - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41510000/41502100/41502088/c14eca50_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radhoo Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 133 reviews CA $374 CA $498 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Tulum-Hotels-The-Radhoo-Tulum.h41502088.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=9b245ecb-8a59-4f3a-b4aa-7d60e90e1375&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,955 reviews CA $373 CA $373 total includes taxes & fees Oct 26 - 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All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 732 reviews CA $277 CA $341 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-Spa-All-Inclusive.h1449832.Hotel-Information?chkin=2025-10-23&chkout=2025-10-24&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=9b245ecb-8a59-4f3a-b4aa-7d60e90e1375&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Hacienda-Dos-Ojos.h32786975.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Hacienda-Dos-Ojos.h32786975.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.31486%2C-87.36784&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ObWIr8SksSoHn3DPb_x_t4_9MEo=) Carretera Federal Cancun-Tulum Km 245, Lote 858 Z12 P1, Tulum, QROO, 77760 #### What's nearby - Xel-Há Park - 3 min drive - 2.5 km - Xcacel Beach - 5 min drive - 5.0 km - Soliman Bay - 7 min drive - 5.7 km - Xcacel-Xcacelito Sanctuary - 9 min drive - 5.3 km - Dos Ojos Cenote - 12 min drive - 5.0 km #### Getting around - Cancun Intl. Airport (CUN) - 79 min drive #### Restaurants - ‪Katok - ‬11 min drive - ‪Restaurant Kukulkan - ‬9 min drive - ‪Lobby Pub - ‬9 min drive - ‪Wet Bar Flamboyan - ‬10 min drive - ‪Portofino restaurant - ‬10 min drive ## About this property ### Hotel Hacienda Dos Ojos Hotel near Xel-Há Park At Hotel Hacienda Dos Ojos, you can look forward to a terrace, a garden, and a restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli. Other perks at this hotel include: - An outdoor pool - Free self parking - Tour/ticket assistance, luggage storage, and a front-desk safe Room features All guestrooms at Hotel Hacienda Dos Ojos feature perks such as air conditioning, as well as amenities like free WiFi and safes. More conveniences in all rooms include: - 32-inch Smart TVs with satellite channels - Coffee/tea makers, portable fans, and daily housekeeping ## Similar properties ![9 restaurants, lunch, dinner served; Asian cuisine](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/1baccd6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,955 reviews CA $373 CA $373 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=70502006&PinnedHotelID=70502006&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/18000000/17460000/17456900/17456830/392b930f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,005 reviews CA $374 CA $374 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=17456830&PinnedHotelID=17456830&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Villa, All Inclusive | Living area](https://images.trvl-media.com/lodging/105000000/104590000/104584600/104584556/7c3228ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trobbu Boutique Collection Tulum - All Inclusive Tulum City Center - Pool - All-inclusive - Pet-friendly - Free WiFi 10 Exceptional 4 reviews CA $520 CA $725 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=104584556&PinnedHotelID=104584556&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/96000000/95900000/95893500/95893460/805d6312.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 226 reviews CA $438 CA $535 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=95893460&PinnedHotelID=95893460&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, beach towels, scuba diving](https://images.trvl-media.com/lodging/9000000/8720000/8717100/8717087/e05c6922.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akumal Bay Beach & Wellness Resort - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 9.0 Wonderful 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=8717087&PinnedHotelID=8717087&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1420000/1414100/1414071/030963bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Grand Coba - All Inclusive Akumal - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,428 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1414071&PinnedHotelID=1414071&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/880000/870800/870784/3560dceb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Grand Tulum - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.4 Very good 1,422 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=870784&PinnedHotelID=870784&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Towels provided ### Entertainment - 32-inch smart TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Iron/ironing board - Portable fan - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM ### Property is also known as Hotel Hacienda Dos Ojos Tulum Hacienda Dos Ojos Tulum Hacienda Dos Ojos Hotel Hacienda Dos Ojos Hotel Hotel Hacienda Dos Ojos Tulum Hotel Hacienda Dos Ojos Hotel Tulum ## Frequently asked questions ### Does Hotel Hacienda Dos Ojos have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### Is Hotel Hacienda Dos Ojos pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Hacienda Dos Ojos? > Self parking is free at this property. ### What time is check-in at Hotel Hacienda Dos Ojos? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Hacienda Dos Ojos? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Hacienda Dos Ojos located? > Situated in Tulum, this hotel is 0.2 mi (0.3 km) from Xcacel Beach and 1.3 mi (2.2 km) from Xel-Há Park. Dos Ojos Cenote and Xcacelito Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Hacienda Dos Ojos Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 10 Location ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 78 8 - Good 14 6 - Okay 8 4 - Poor 5 2 - Terrible 7 ### 10/10 Excellent #### ivonne Mar 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff, they really took care of us! ##### ivonne Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Adriana Oct 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable had free breakfast Food was good Very helpful ##### Adriana Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Diana Jan 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service! Great friendly people ##### Diana Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### Terry Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value in tulum In outrageously expensive Tulum, this hotel offers some relief. But whatever it was missing in location, it made up for in personalized service. I had excellent dinners here as well as made to order breakfast. It’s a family owned and operated business. It was like being a guest in somebody’s home. I was given the possibility of rides to archeological sites and ultimately to the Tren Maya station. ![](https://a.travel-assets.com/ugc/hotel-reviews/82B662C45D50848A667A7EEB2B4ECBA07685304C1736362670755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Terry Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Rosie Jan 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute place, clean, has the local charm. Best part is the friendliness of the staff and accommodating helpfulness. The shower was the best after a long day, great water pressure and hot water! Also, no shampoo or toiletries like other hotels usually have, but when I asked they provided us with some. ##### Rosie Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Verified traveller Dec 20, 2024 Liked: Staff & service #### Average Service is good. Location is good but no obvious sign so easy to pass by, especially at evening. No water heater but when asked they are happy to deliver hot water in bottle. ##### Verified traveller Stayed 1 night in Dec 2024 ### 8/10 Good #### Ann Jan 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is away from the downtown Tulum fray. It is frequented by local workers using the highway. The local taxi collectives go by very often and it's easy and cheap to get around without a car. ##### Ann Stayed 6 nights in Dec 2023 ### 8/10 Good #### Sandra Feb 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, close to Xel Ha for a fun visit. Nicely decorated rooms with local color, opening to a grassy area with a small swimming pool and ample seating. Delicious breakfasts cooked to order in the hotel restaurant. Excellent value. Traffic hum from highway audible but didn't keep us awake. ##### Sandra Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### jacob Feb 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Matteo Danny and their crew were very nice and accommodating. Even dealt with our lateness and all the shenanigans we conducted! ##### jacob Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Kaixin Jul 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### Kaixin Stayed 1 night in Jul 2023 ### 2/10 Terrible #### S Apr 10, 2025 Disliked: Staff & service #### Didnt know we were coming This was a bizzare stay. Firstly we cpuldnt find the place, it was dark and aĺl thr buildings had their shutters down. You drive past and do not see the sign because it says Hotel Boutique. And in much dmaller letters, the actual name of the hotel. We called and it was apparent that they had no idea of our booking and closed because they had no other bookings. So the manager drove almost an hour to open up. We waited patiently outside. He was very nice but admitted he hadnt looked at hotels.com reservations. He gave us water and soft drinks. The room was clean and basic but thats all we wanted. If you book here, make sure you have confirmation from the hotel ##### S Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Milton Apr 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great little hotel. Nice location. Has a connected restaurant where they cooked breakfast each day. It's a basic hotel, nothing fancy. Great staff. Very friendly and helpful. Only downside is that it's right off the main road (also a plus as it's easy to get around). You can hear the road noise. It didn't bother us, was like white noise. But if you want it super quiet, this isn't the place. Otherwise it's great for a clean, safe place to sleep after a day of adventures. ##### Milton Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Judit Aug 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed only 2 nights at this hotel, & our stay was wonderful, it is located on the main road Tulum center is only 15 minutes down the road, Tulum ruins site and public beaches are also about 15 minutes right before entering the city center of Tulum, it is also surrounded by several cenotes and at least 3 beaches within 10 minutes of a drive. The breakfast included a selection of 5 dishes with the chilaquiles being our favorite as it was a generous portion. The staff was incredibly kind and helpful. The hotel has a pool with a couple of picnic style tables perfect for an after beach cool off. The room we stayed in was the master bedroom and we loved how big it was. The pictures do no justice to the room, it truly was beautiful. We will definitely be staying here again in our next Tulum trip. ##### Judit Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Joseph Jul 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Check in is at 4pm. I arrived at 6pm and had to wait 30 minutes for the room cleaning. No towels in the room. The booking included breakfast. However, I departed at 7:30am and the restaurant and office were closed. No breakfast. I would not stay here again. ##### Joseph Stayed 1 night in Jul 2023 ### 6/10 Okay #### Kit Apr 30, 2023 Liked: Cleanliness, staff & service Disliked: Amenities Like: Staff very friendly, room kept clean, cozy feeling Disappointing: Poor wifi in room, TV no wifi capability, no table and chair in room, dim lighting, unable to use ceiling fan and light independently. Overall: You get what you pay for. I still appreciate the service. Daniel was great, very nice. The place and the rooms can use some upkeep. This hotel is in the middle of a highway. Having your own transportation is very helpful. Otherwise, you would need to learn the local transportation or depend on taxi or some other transportation method. There are tons of activities around but you just need to be able to get there. Many people compliant about noise. It's true, a bit noisy but didn't bother us. ##### Kit Stayed 7 nights in Apr 2023 ### 2/10 Terrible #### Maritza Apr 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Nada de lo descrito en el perfil de expedia es cierto (solo la ubicación). El lugar está sucio y descuidado, no se hizo limpieza por parte del personal ni un solo día, no hay restaurante, parece un sitio abandonado. ![La cerradura está oxidada y era difícil abrirla ](https://a.travel-assets.com/ugc/hotel-reviews/7107e188-7ae1-4d72-8c68-8982b141e3b5-1745620769655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![En la puerta de la regadera ](https://a.travel-assets.com/ugc/hotel-reviews/b9039938-2d98-4dbf-936e-57a6e80555c6-1745620768623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![El lavabo muy sucio ](https://a.travel-assets.com/ugc/hotel-reviews/7053045e-e9a9-4310-b2ad-7da34c41c2f5-1745620770132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maritza Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Maeva Feb 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Maeva Stayed 3 nights in Feb 2025 ### 8/10 Good #### luis enrique Feb 5, 2025 Liked: Cleanliness, staff & service, amenities El hotel lo están remodelando muy bien en las instalaciones, aunque le faltan muchos detalles que estoy seguro los irán arreglando, el encargado muy amable, solo lo que no nos gustó que el día que llegamos en la noche algunos trabajadores se pusieron a tomar bebidas alcohólicas en el patio y se escuchaba toda la noche el ruido, terminaron como a las 4 de la mañana y no nos dejaron dormir. Eso fue lo único que no nos gustó de esa noche. Por eso las 4 estrellas, sino hubieran tenido 5. Pero como digo, están comenzando seguro irán mejorando ##### luis enrique Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Reed Jan 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 6 Stars of Absolute Excellence. Gracias la familia. ##### Reed Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Angelica Jan 17, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Angelica Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Philippe Jan 14, 2025 ##### Philippe Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Juan Jan 4, 2025 ##### Juan Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Daniela Jan 2, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Mala experiencia La diferencia de precio de la aplicación y la que tiene el hotel directamente es exagerada. La ubicación es terrible porque se escuchan los autos que pasan por la carretera todo el tiempo. Las camas son demasiado duras con las sábanas de pésima calidad y viejas. ##### Daniela Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Maren Mar 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super close to Xel-Ha, very convenient for staying at while visiting this park. Staff was helpful and friendly. ##### Maren Stayed 3 nights in Mar 2024 ### 8/10 Good #### Juan Pablo Jan 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Juan Pablo Stayed 5 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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