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Days Inn by Wyndham Tucumcari – Avis

2 out of 5
Days Inn by Wyndham Tucumcari
2623 South 1st St./I-40, I-40 and 1st St Exit 332, Tucumcari, NM

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 470 avis sur 1099." "
Note de 8 – Bien, d’après 346 avis sur 1099." "
Note de 6 – Acceptable, d’après 158 avis sur 1099." "
Note de 4 – Médiocre, d’après 72 avis sur 1099." "
Note de 2 – Terrible, d’après 53 avis sur 1099." "

8,4/10

Propreté

8,4/10

Service et personnel

7,4/10

Commodités

8,0/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

mireille

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2022
General Manager a répondu le 17 nov. 2022
Hi, Thank you.

8/10 – Bien

Janell

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nothing fancy, but bed was comfy.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Bill, Belhaven

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff
Séjour de 1 nuit en mai 2024

8/10 – Bien

Cindy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was very clean and bed was comfortable. The worst problem was it was fairly noisy with the doors slamming Ang people talking
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

joyce

Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Commodités
Overall icky. Nighttime staff not very pleasant.
Séjour de 1 nuit en mai 2024

8/10 – Bien

karen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good value for the money. Friendly staff!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Douglas, CEDAR RAPIDS

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
hotel has all the things I need, a clean comfortable bed and a nice hot shower,
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Chris

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Staff assigned me a room already rent to another guest. Didn't enjoy walking into a room where someone was trying to sleep. Staff assigned me with a new room with only 1 bed instead of 2 like i paid for. Overall clean room just poorly trained staff.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 6 mai 2024
Hi, We are sorry for the inconvenience. We have addressed the mentioned issue with our team members.

8/10 – Bien

Joyce

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Close to freeway, easy to park. Noisy, people walking loudly on floor above us. Very noisy traffic. Comfortable bed. Minimal breakfast.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 6 mai 2024
Hi, Thank you.

10/10 – Excellent

Sheila

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Have stayed here 3 year in a row. Has always been very clean n beds are very comfortable. Breakfast has been good.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Thank you very much for your positive feedback.

6/10 – Acceptable

Glenn

Points forts : Propreté
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Thank you.

10/10 – Excellent

Todd

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Stayed for 1 night. Rooms were clean comfortable. Breakfast was lacking. We went to eat right after breakfast opened and there was sausage and breads. No coffee, no water. Just juice.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, We appreciate your positive feedback. Thank you.

10/10 – Excellent

Susan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy access from the interstate and we were able to park right outside the room.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 6 mai 2024
Hi, Thank you very much.

6/10 – Acceptable

Marcia

Voyage de couple
Points forts : Propreté, service et personnel
We didn’t like having to park behind the hotel which didn’t seem very safe! Also, no elevator and we had to carry all our luggage up the stairs. Then the key they gave us didn’t work so I had to go back downstairs to have it reprogrammed. It still took several tries before it worked the 2nd time. The only good thing was the bed and pillows were comfortable.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Our town is very safe, we are installing brand new locks this month to solve the key issue.

2/10 – Terrible

Bryon

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

ERNEST

Voyage en famille
Points faibles : Service et personnel, commodités
Room was clean & serviceable; however, the door locks did not work most of the time. Reserved 2 rooms on Expedia, but staff said we only had 1 room. Even after showing proof we reserved & paid for 2 rooms via Expedia, they made me pay again to get the 2nd room!!! I'll need to get a refund for the 2nd room.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Sorry for the inconveniece. We are installing brand new locks this month to solve the issue.

6/10 – Acceptable

Anelies

Voyage en famille
Points forts : Service et personnel
slippery bathtub, toilet seat was loose, gaps under the doors had trouble with the key card and not much to eat for breakfast
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Thank you.

10/10 – Excellent

Debra, santa ynez

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I was pleasantly surprised how nice the room was. At night it looks sketchy but in the day not bad. The property runs along the 40. I would stay there again if in the area.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Thank you very much.

10/10 – Excellent

Margaret, Reno

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
It was as advertised
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Thank you very much.

8/10 – Bien

Tracey

Voyage de couple
Points forts : Propreté, service et personnel
Pretty clean room. Coffeemaker was broken. King size bed very comfortable!
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Thank you and we have taken care of Coffeemaker.

4/10 – Médiocre

Daniel

Voyage en famille
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
It says a lot when they have a model of the door mechanism in the office so you can try your key to make sure it works. When we arrived, I joked about it. It was no joke. About four other groups arrived at the same time as us, and EVERY ONE OF THEM had a problem with their key and had to get it fixed. The electronic locks were not reading the keys. It was a major turn-off to the place. The room itself was fine, I guess. Nothing special and definitely not great, either. Don't get excited that there is free breakfast. There's a sign in the office/breakfast area that says, "We suggest that you take your breakfast back to your room." Yikes. The food offered was adequate, at best, and abysmal for a $100/night hotel. We ended up going to the Circle K across the street because there were better options there. While we were driving, I told my wife to find a place and this is the one she picked. She regretted the choice immediately when we got to the property. Should've just stayed at the Super 8 down the road--half the price of this dump and a much better room, bed, and breakfast.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, We are sorry for the inconvenience.

10/10 – Excellent

Laraine

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Very clean, comfortable bed with quality linen. Surprisingly nice for the price.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Thank you.

8/10 – Bien

Kevin, Irvine

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
For the price, this is a fine property. Basic room, basic breakfast, basic service. Dining in the area is very limited. It's fine as an overnight stopping place. Request an upstairs room unless you like hearing the floor squeaking every time someone upstairs walks around.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Thank you very much.

6/10 – Acceptable

karen

Séjour de 1 nuit en avril 2024
General Manager a répondu le 29 avr. 2024
Hi, Thanks.

10/10 – Excellent

Thelma

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The door key is hard to get the lock to unlock.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 8 avr. 2024
Hi, Thank you very much.

6/10 – Acceptable

Russell

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Poor lock or miss locks
Séjour de 1 nuit en avril 2024
General Manager a répondu le 8 avr. 2024
Hi, Sorry for the inconvenience.

8/10 – Bien

Vonnie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 8 avr. 2024
Hi, Thank you.

10/10 – Excellent

Sydney

Clean and quiet.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 8 avr. 2024
Hi, Thank you very much.

8/10 – Bien

James

Points forts : Propreté, service et personnel
OK
Séjour de 1 nuit en avril 2024
General Manager a répondu le 8 avr. 2024
Hi, Thank you.

10/10 – Excellent

Kathryn, Webster

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly reception and clean comfortable bed with small table and chairs for eating. Dog friendly with reasonable fee.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 8 avr. 2024
Hi, Thank you very much.

8/10 – Bien

Tony

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Paper walls, and no desk clerk at 1/2 breakfast
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Hi, We are sorry for the inconvenience. Our staff probably went to help a guest.

8/10 – Bien

Jerry

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
So far, so good—-no complaints!
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Hi, We appreciate your positive feedback. Thank you.

2/10 – Terrible

regina

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The girl at the desk was very rude to us and called me a liar!! We arrived around 9:30pm after a 10 hour drive from Phoenix. I tried to call 3 times to let them know we would be a little later than expected and remind them we have my service dog and I need to be on the first floor. They did not answer. When we arrived she put us on the second floor, there are no elevators and my husband explained I cannot make steps. She said there is nothing she can do and that there are no notes stating I’m disabled and need a first floor. My husband came to tell me and I asked him to ask for a refund since I can’t get to the room. She said she was charging us a $25 fee because we are canceling so late. My husband said my wife tried to call but nobody answered so she is going to call you now, answer. I call- she answers. She proceeds to call me a liar saying she’s been there answering calls all night since 5pm I said I can send my husband back in with my call log showing I called at 7pm, 9:15 and 9:17. She then said she was checking people in and on calls at that time. But she was still charging me the fee. I said who is the manager she said BJ I said you leave him a note that I will be calling in the morning after I get off the phone with the ADA!! That they were discriminating against me and charging me $25 because I had to go to a different hotel because they couldn’t accommodate me.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Hi, We are sorry for the inconvenience.

10/10 – Excellent

David

Séjour de 1 nuit en mars 2024
General Manager a répondu le 29 avr. 2024
Hi, Thank you.

10/10 – Excellent

David

Séjour de 1 nuit en mars 2024
General Manager a répondu le 8 avr. 2024
Hi, Thank you.

10/10 – Excellent

Larry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Hi, Thank you.

6/10 – Acceptable

Shane

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités
Property is not in good shape. Doors don’t shut, it’s deteriorating. Ice bucket in our room was dirty, obviously not cleaned or replaced. Other than that it was adequate and overall ok. Breakfast was ok. Muffins were dried out and hard. Waffles were good.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, Thanks and the mentioned issues have been addressed.

8/10 – Bien

Veronica

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room has been updated, and the bed was comfortable. However the refrigerator was dead. We had to take our food back out to the car to stay cold. It was noisy next to the interstate and loud neighbors.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, Thank you and the refrigerator has been fixed.

8/10 – Bien

Amy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, Thank you.

8/10 – Bien

Julie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rooms were clean and beds were comfortable
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, Thank you.

10/10 – Excellent

Fran

Points forts : Propreté
Check on was quick and breakfast in the morning was pretty good. Room was clean and Direct TV. Slept well
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, Thank you.

2/10 – Terrible

Ronald T

Voyage en famille
I had reservation from Expedia for a king bed room for $85.54. But because there wasn’t a room we book available, they charge me a extra $10. For our room. I don’t understand if my room was reserved and confirmed I shouldn’t had to paid extra even they had to substitute a two bed room for us.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, We have different prices for rooms with 1 bed or 2 beds. Sorry for the inconvenience.

8/10 – Bien

Sherry A

Voyage de couple, Voyage d’affaires
Points forts : Propreté
We had a pleasant room, it was clean. No complaints. The breakfast was quite varied to our surprise. Good choices.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, Thank you.

8/10 – Bien

Robin

Voyage en groupe, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The morning staff person didn’t wipe down the breakfast tables between guests. In such a small space, with only three tables, and her sitting only six feet away, that was ridiculous and not hygienic.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, Sorry for the inconvenience. We have discussed this with our staff and addressed the issue. Thank you.

8/10 – Bien

Michael

Voyage de couple
Points forts : Propreté, service et personnel
This place is not modern or fancy, but it was clean and close to I40. It made a decent place to spend the night during our trip.
Séjour de 1 nuit en mars 2024
GM a répondu le 30 mars 2024
Hi, Thank you very much.

10/10 – Excellent

connie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Hi, Thank you.

10/10 – Excellent

Ronald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
General Manager a répondu le 12 mars 2024
Hi, Thank you.

10/10 – Excellent

Deborah, Florence

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Well maintained.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, Thank you very much.

4/10 – Médiocre

David

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
No one was at the front desk to check us in and we called all of the numbers that were available at the front desk but no one answered. A front desk clerk later told us. It was due to shift change, but in my opinion, that's something management should have covered.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, We are sorry for the inconvenience.

8/10 – Bien

Micky

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice but fridge was dirty
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 mars 2024
Hi, Thank you.