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DoubleTree Suites by Hilton Tucson Airport – Avis

4 out of 5
DoubleTree Suites by Hilton Tucson Airport
7051 South Tucson Airport Blvd., Tucson, AZ

Avis

7,6

Bien

Note de 10 – Excellent, d’après 394 avis sur 1007." "
Note de 8 – Bien, d’après 257 avis sur 1007." "
Note de 6 – Acceptable, d’après 134 avis sur 1007." "
Note de 4 – Médiocre, d’après 118 avis sur 1007." "
Note de 2 – Terrible, d’après 104 avis sur 1007." "

7,8/10

Propreté

8,2/10

Service et personnel

7,6/10

Commodités

7,4/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Adrian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The only thing that I didn’t like was the fact that my Xbox couldn’t connect to their internet. I use it for all my video apps and the games.
Séjour de 3 nuits en mai 2024

4/10 – Médiocre

Maria

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté
Expedia price $129 and when I check in $179 Expedia need to get this resolve
Séjour de 1 nuit en mai 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations.The reason that you see the 2 different prices is due to a 50.00 deposit that is required at this hotel for incidentals, every hotel requires this. Providing that nothing was damaged or charged to the room it will drop off from your account. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 – Acceptable

victor

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mai 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

10/10 – Excellent

Elizabeth, Las Vegas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved our check in gal. Super nice
Séjour de 1 nuit en mai 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

Aleksandra

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed here because it’s a good price for the size of the room. 2 doubles and a pull out hide-a-bed for 4 adults. It’s dated, but clean and we like the larger room configuration because we stay a while in Tucson visiting family. 1 elevator was not working, only 1 ice machine was available, and we enjoyed the pool and hot tub! Palm trees are a pretty touch. My spouse and I tried out the peloton in the gym. The tub/toilet room was tiny, had to fold my body down to use the toilet, not sure what was going on there, but it’s fine.
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

Mary

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Enjoyed our stay.
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

Julianna

Voyage en famille
Great stay rooms clean pool was super nicr
Séjour de 2 nuits en mai 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

Mark

Séjour de 1 nuit en mai 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

Wanda, Sierra Vista

Séjour de 1 nuit en avril 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 – Terrible

Angel

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Propreté, service et personnel
There was a leftover men’s deodorant from previous occupants and a crown royal lid to a bottle left under couch . Also had to call front desk at midnight to send security to occupants staying above me to quiet down . You could hear several people and music going on .in other words a party. Nothing was done it only got louder till 3-4am would not recommend . Also requested a noon check out for the reason stated above since I couldn’t sleep and they were not willing to accommodate since apparently they said they were not the night crew that handled the situation
Séjour de 1 nuit en avril 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

6/10 – Acceptable

Emily

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

6/10 – Acceptable

Kimberly, Hagerstown

Points faibles : Propreté, commodités
What I did not like about the property is the pictures are very deceiving in the advertisement. The property was really kind of rundown it wasn't very nice the bathrooms were way too small. I also saw latex gloves on the ground and somebody had puked in the swimming pool when I went out to swim in it. The staff was great but the property itself could use an overhaul. I was really disappointed in the layout. Especially the bathrooms the bathrooms could be a bit bigger. And one of the elevators was broken down. And I did not like being put on the third floor all the way in the back because I had a lot of luggage.
Séjour de 4 nuits en avril 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

6/10 – Acceptable

Matthew

Voyage en famille
Very disappointed. Desk clerk said that because we booked through Expedia that we weren’t entitled to the free breakfast. Even though Expedia said it was included. We were on a 9 day road trip and booked all of our rooms through Expedia and ALL included breakfast.
Séjour de 1 nuit en avril 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

10/10 – Excellent

Nori

Séjour de 3 nuits en avril 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 – Médiocre

Jillian

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Extremely outdated. Run down. Check in woman was not nice or friendly. Room was in rough shape. I wouldn't recommend or stay there again unless they do some serious updates.
Séjour de 2 nuits en avril 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

10/10 – Excellent

Melissa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very pleased with the one night stay I had. Comfortable, quiet, very neat set up where the room doors are. Makes me feel like I’m in a Spanish villa. Ohh, and the restaurant Finnigans. Fantastic! The service, the food, the drinks. It was all awesome. I highly recommend and I would come here again.
Séjour de 1 nuit en avril 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 – Bien

Kasie

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Broken fridge and cabinet doors in the room. Property is nice and the pool and hot tub were nice as well.
Séjour de 1 nuit en avril 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

MARIADELOURDES

Séjour de 1 nuit en avril 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 – Médiocre

Lylian

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
This used to be a beautiful hotel, sadly is not Doubletree standards. Management, service, nobody cares. But I guess this is the new normal everywhere you go. Nobody cares.
Séjour de 1 nuit en avril 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

8/10 – Bien

Patrick

Séjour de 2 nuits en avril 2024
JRodriguez a répondu le 28 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

Mary

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hot tub, fitness room, front-desk personnel were wonderful. It was quiet & peaceful. The attached restaurant was STUPENDOUS!! Best food ever!!
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

Marco

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

Donna, SIERRA VISTA

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 – Acceptable

Kyron

Points forts : Propreté, service et personnel
It was a decent stay thank you!
Séjour de 2 nuits en février 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

6/10 – Acceptable

Luis

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
instalaciones muy viejas y un poco sucio los cuartos, poco personal de atención y elevador descompuesto
Séjour de 2 nuits en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

6/10 – Acceptable

Marvis, SAINT LOUIS

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The outside of the property is gorgeous, however, the room we stayed in was really run down. Getting hot water was almost impossible due to the poor condition of the shower faucet. Wallpaper peeling, furniture chipped, etc. However, the room was very, very clean and the bed was comfortable. Also, 5 minutes from the airport!
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

10/10 – Excellent

Blanca

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The rooms are old. Walls are yellow, looks like wallpaper is bubbling. Old phones. Remote to tvs did not work. Appears to be mold in bathroom. . Will not be staying again.
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 – Bien

Gregg

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rooms are very spacious but furniture decor carpet a little dated. Staff awesome location right near to airport
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 – Bien

fouad

Points forts : Propreté, état et installations de l’hébergement
It was pleasant and roomy
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

8/10 – Bien

George

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
clean
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

2/10 – Terrible

Omar

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was dirty.. sheets stained and bathroom dirty AS well
Séjour de 2 nuits en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

4/10 – Médiocre

Jessica

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Very dated hotel rooms. Bathroom smells like wet towels. You cannot control your own temperature in room. This place has a lot of potential as the courtyard is very nice but limited seating. People in pool area had to lie on ground. Old towels. Needed renovations and repairs about 15 years ago. I dont recomend going here. At least the staff was professional and nice enough
Séjour de 2 nuits en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

4/10 – Médiocre

Kelley

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Asked for a late check out and confirmed that we could check out at 1pm. The next day the told us “nobody said that” and we were told to leave right on the spot or we would be charged a fee!! Also advised upon check who the young woman at the desk who was the only honest person we encountered advised of breakfast times as it was included in our stay. Went to breakfast and advised we did not have breakfast included. The young woman with the red hair and fair completion was amazing!!!! I am just disappointed that the other woman who was very rude. The restaurant staff and service was amazing!! The only down fall was being lied to about breakfast not being included and our late check out when we specifically asked for one and confirmed with a nice gentleman at the front desk. Sadly I do not think we will be staying here again. Unless we can only deal with the nice young woman who checked us in upon our arrival. She was absolutely amazing.
Séjour de 3 nuits en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

8/10 – Bien

Alexander

Points forts : Propreté, service et personnel
I liked its proximity to the airport.
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

8/10 – Bien

elsa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Like that us a small airport
Séjour de 1 nuit en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

10/10 – Excellent

Irene

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
JRodriguez a répondu le 17 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Excellent

Amanda

Points forts : Propreté, service et personnel et commodités.
The staff is amazing and friendly. Love the warm cookies they have stored at the desk. Yum. Room was nice and clean. However somewhat dated and somethings were done in a fix quick fashion, will fix better later. The area around the property is very lovely. Loved the fountain in the courtyard. Right next to the airport. super convenient.
Séjour de 1 nuit en mars 2024
JR a répondu le 11 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 – Médiocre

Joel

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No heat...Only have one option for entire facility. HEAT or AIR. Low water pressure. They hope to renovate soon.
Séjour de 1 nuit en février 2024
JR a répondu le 3 mars 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

10/10 – Excellent

Alejandro

Points forts : Propreté
Séjour de 1 nuit en février 2024
JR a répondu le 3 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 – Médiocre

steven

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
I would not stay again
Séjour de 9 nuits en février 2024
JR a répondu le 3 mars 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

10/10 – Excellent

tiffanie

Séjour de 2 nuits en février 2024
JR a répondu le 3 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 – Acceptable

Ken

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Don’t get your Hopes up to much
Room and Furniture were a bit dated, I would not recommend walking bare feet in the Room .. The Kitchen area.. Cabinet door to the refrigerator was broken .. The environment system “AC / Heat “ is controlled by the Hotel not you as the guest .. it was 60F at night .. room was close to 80F , because the Hotel has “HEAT ONLY “ selected… had the leave the windows open , but it’s a little noisy at times being right next to the airport and parking lot for the Hotel … The Bed was Ok not great .. Strangely the sink in the Bedroom had great Hot water , the But Shower / Tub not so much .. Very small shower area as well , jammed in with the toilet together .. if u wanted to close the door for privacy you had to kinda put one foot into the shower tub to do so .. Over all kinda disappointed esp for a double tree at $160 p/n and this was an Upgraded Suite also .. We stayed 2 nights The staff was very nice, I called about the AC / Heat , they offered a Fan .. which I declined.. I ended up just turning the OFF the AC/Heat unit .. Parking was a little tight especially if you get in late .. Best part is you are 2min away to catching your flight out .. so you can get an extra 30min of sleep before you go…
Séjour de 2 nuits en février 2024
JR a répondu le 3 mars 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I want to apologize for any inconvenience. I hope that you will give us another opportunity in your next stay in Tucson, at DoubleTree by Hilton.

6/10 – Acceptable

Aga

Voyage en famille
Points faibles : État et installations de l’hébergement
The grounds were well kept liked the concept of suit like rooms with double door entry however the room it self needs updates things like sofa, chair and even bed sheets most cabinet doors around the sink area were broken and overall room conditions old
Séjour de 2 nuits en février 2024
JR a répondu le 20 févr. 2024
I would like to take this time to apologize for your experience at our hotel. We all here try very hard to keep you our guest like yourself HAPPY. Unfortunately I can see that we have missed our mark with you this time and I hope that in the near future you will consider us again. We are also proud to say that we are currently in the early stages of our 2024 Renovation which will be in full force coming this April 2024. Please feel free to reach out to me on your next visit to our beauty city. And I will see that your accommodations are to your standards. Again, I would like to apologize for an inconvenience. I hope that you will give us another opportunity in your next stay in Tucson. You have my email. Please don't hesitate to reach out.

8/10 – Bien

Andrea

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Hot room with impractical fridge a beautiful motel
The moment you walk in, it feels like a luxury property. With the stairs, balconies, palm trees and pools, it just looks beautiful. Until you try to use the kitchenette. The fridge and microwave are hidden in corners behind doors that you have to open to get to them. These doors are in each other's way, but worse, there are drawers that fall open and block the way of the drawers. The fridge froze all food even in a low setting. And your only option to cool the room is to open the main door for the public to look and walk in. There was a sliding door with a tiny balcony, but it did not open. And the climate control only allows you to heat at night, but not to cool. So we were hot while it was 40 F outside.
Séjour de 3 nuits en février 2024
JR a répondu le 20 févr. 2024
I would like to take this time to apologize for your experience at our hotel. We all here try very hard to keep you our guest like yourself HAPPY. Unfortunately I can see that we have missed our mark with you this time and I hope that in the near future you will consider us again. We are also proud to say that we are currently in the early stages of our 2024 Renovation which will be in full force coming this March 2024. Please feel free to reach out to me on your next visit to our beauty city. And I will see that your accommodations are to your standards. Again I would like to apologize for an inconvenience.

6/10 – Acceptable

Alejandro

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
JR a répondu le 20 févr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 – Excellent

Armando

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en février 2024
JR a répondu le 20 févr. 2024
Thank you for your recent stay with us. We hope to see you again soon

10/10 – Excellent

Bridget

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful, quiet stay!
The hotel staff was very friendly and accommodating. The property was very quiet and the room was comfortable. The rooms are a dated and a little run down but still nice and very clean. Will stay here again.
Séjour de 1 nuit en février 2024
JR a répondu le 20 févr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 – Bien

John

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : Commodités
Having separate living space is nice.
Séjour de 1 nuit en février 2024
JR a répondu le 20 févr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree Suites by Hilton Tucson Airport to your expectations. Thank you for your loyalty means a great deal to us. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 – Excellent

Mary

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property. Good dining and cocktails. Convenient airport hotel.
Séjour de 1 nuit en février 2024
JR a répondu le 14 févr. 2024
Thank you for taking a moment to share your great experience with us! We are happy to hear that you enjoyed the DoubleTree Suites by Hilton Tucson Airport. Thank you once again for your feedback. We look forward to serving your travel needs at our property when you return to the area.