Title: Novotel Toulouse Centre Wilson (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4849379&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Toulouse Centre Wilson A welcoming retreat in the city center where travelers can enjoy local cuisine at the brasserie or recharge with a workout at the health club ## Photo gallery for Novotel Toulouse Centre Wilson ![Meeting facility - Novotel Toulouse Centre Wilson (Toulouse)](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/76a55018.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Miscellaneous - Novotel Toulouse Centre Wilson (Toulouse)](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/8d3f3d8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Novotel Toulouse Centre Wilson (Toulouse)](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/2d9ed07f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive suite, 1 large bed and 1 sofa bed for children only, terrace - Novotel Toulouse Centre Wilson (Toulouse)](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/3147b57f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Novotel Toulouse Centre Wilson (Toulouse)](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/608d8a78.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Toulouse Centre Wilson, in the heart of the city, offers an eco-friendly stay. Guests can dine at Brasserie Le Capoul, enjoy drinks at the bar, and use in-room WiFi. Multilingual staff provide tour assistance for exploring the area. ## Reviews 8.8 Excellent ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 9 of 9 rooms ### View all photos for Executive Room, 1 king bed and 1 sofa bed for children only ![Executive Room, 1 king bed and 1 sofa bed for children only](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/6f0f4911.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 king bed and 1 sofa bed for children only 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior suite, 1 double bed and 1 sofa bed for children only ![Superior suite, 1 double bed and 1 sofa bed for children only](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/358296e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior suite, 1 double bed and 1 sofa bed for children only ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Separate bedroom - 323 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior Room, 1 Queen Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/7ccfa134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 7.8 Good 17 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Twin Room, 1 Twin Bed ![Standard Twin Room, 1 Single Bed](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/9a2beef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 1 Twin Bed 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 1 - 1 Twin Bed ### View all photos for Executive suite, 1 large bed and 1 sofa bed for children only, terrace ![Executive suite, 1 large bed and 1 sofa bed for children only, terrace](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/3147b57f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive suite, 1 large bed and 1 sofa bed for children only, terrace 8.0 Very good 1 review ### Highlights Terrace Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Separate bedroom - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Executive Room, 1 Double Bed with Sofa Bed for Children Only ![Executive Room, 1 Double Bed with Sofa Bed for Children Only](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/33687393.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed with Sofa Bed for Children Only 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - 237 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior suite, 1 large bed and 1 sofa bed for children only ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/2aa3b780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior suite, 1 large bed and 1 sofa bed for children only ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Separate bedroom Premium bedding - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Superior Room, 2 Twin Beds ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/9acc0675.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Apartment, Multiple Beds ![Superior Apartment, Multiple Beds](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/88a8a5f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, Multiple Beds ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ## You may also like Ad ![Daily buffet breakfast (EUR 14 per person)](https://images.trvl-media.com/lodging/1000000/60000/53700/53627/6ae66bbc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Citadines Wilson Toulouse Toulouse City-Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToulouse-Hotels-Novotel-Toulouse-Centre-Wilson.h4849379.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToulouse-Hotels-Novotel-Toulouse-Centre-Wilson.h4849379.Hotel-Information) ## About the area Located in Toulouse City-Centre neighborhood, Novotel Toulouse Centre Wilson is connected to a shopping center. Place Wilson and Place du Capitole are notable landmarks and African Safari Zoo is a popular area attraction. Victor Hugo Market and Capitole de Toulouse are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours. [Visit our Toulouse travel guide](https://www.expedia.ca/Toulouse.dx3475) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.60516%2C1.44720&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B7l891BMU7rn7x_RIiu4N2e3Sm0=) 15 Place Du President Thomas Wilson, Toulouse, Haute-Garonne, 31000 ### What's nearby - ![Victor Hugo District featuring shopping, food and markets](https://images.trvl-media.com/place/553248634095933347/0b6486dd-3c57-4a63-8d43-2c27d7283f31.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Victor Hugo Market 2 min walk \- 0.2 km - ![Capitole de Toulouse which includes street scenes, heritage architecture and a square or plaza](https://images.trvl-media.com/place/6068867/ed2a28c9-890a-450f-872c-f96fcc7ce057.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Capitole de Toulouse 3 min walk \- 0.3 km - ![Garonne which includes a bridge, heritage architecture and a river or creek](https://images.trvl-media.com/place/553248621532496263/35b38cf1-bb89-4b1d-9ef8-4832d1d75d80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Garonne 3 min walk \- 0.3 km - ![Night view of the Place du Capitole and Hôtel de Ville de Toulouse](https://images.trvl-media.com/place/6068865/7a1503a2-3e5c-425e-8d7f-13d0c6207253.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Place du Capitole 5 min walk \- 0.4 km - Place Wilson 1 min walk \- 0.1 km ### Getting around - Jean-Jaurès Metro Station 2 min walk - Toulouse Matabiau Station 11 min walk - Blagnac Airport (TLS) 20 min drive ### Restaurants - La Gourmandine 2 min walk - La Cantine du Bistroquet 2 min walk - McDonald's 1 min walk - Brasserie Le Capoul 1 min walk - Prima Bonheur 2 min walk ## About this property ### Novotel Toulouse Centre Wilson Upscale family-friendly hotel near Capitole de Toulouse Located close to Place Wilson and Victor Hugo Market, Novotel Toulouse Centre Wilson provides a playground, an arcade/game room, and dry cleaning/laundry services. The on-site restaurant, Brasserie Le Capoul, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club. Other perks at this hotel include: - Buffet breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby - Newspapers in the lobby, a front-desk safe, and an elevator - 4 meeting rooms, smoke-free premises, and concierge services Room features All 133 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and tubs or showers - Flat-screen TVs with cable channels - Free infant beds, daily housekeeping, and desks ## Similar properties ![Privilege, Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/30000/25600/25527/381a1527.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Toulouse Centre Wilson Capitole hotel Toulouse City-Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 584 reviews CA $138 CA $163 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=25527&PinnedHotelID=25527&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room](https://images.trvl-media.com/lodging/1000000/30000/23600/23552/b84100dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Hotel Capitole Toulouse Toulouse City-Centre - Pet friendly - 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Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1095150&PinnedHotelID=1095150&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4849379,25527,23552,18838,430281) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 27 per day) - Self parking on site (EUR 27 per night) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20.50 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Brasserie Le Capoul ### Things to do - Arcade/game room - Health club - Playground - TV in common areas ### Family friendly - Arcade/game room - In-room crib - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 1,830 square feet of conference space - 24-hour business center - 4 meeting rooms - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Assistive listening devices - Braille/raised signage - Elevator - Grab bar in bathtub - Grab bar in shower - Handrails in stairways - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 4 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Partially-open bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free stocked minibar - Limited room service ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 12.00 per pet, per day Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 20.5 per person - Self parking fee: EUR 27 per night - Nearby parking fee: EUR 27 per day (656 ft away) - Pet fee: EUR 12.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Novotel Hotel Toulouse Centre Wilson Novotel Toulouse Centre Wilson Novotel Toulouse Centre Wilson Hotel Novotel Wilson Hotel Novotel Wilson Novotel Toulouse Centre Wilson Hotel Novotel Toulouse Centre Wilson Toulouse Novotel Toulouse Centre Wilson Hotel Toulouse ## Frequently asked questions ### Is Novotel Toulouse Centre Wilson pet-friendly? ### How much does it cost to stay at Novotel Toulouse Centre Wilson? ### How much is parking? ### What time is check-in at Novotel Toulouse Centre Wilson? ### What time is check-out at Novotel Toulouse Centre Wilson? ### Where is Novotel Toulouse Centre Wilson located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Toulouse Centre Wilson Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 519 8 - Good 358 6 - Okay 76 4 - Poor 26 2 - Terrible 22 ## Reviews ### 4/10 Poor #### Donal Jun 17, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Great location ##### Donal Stayed 1 night in Jun 2025 ### 4/10 Poor #### Abdullah Nov 9, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Perfect location in center, But the Air condition not work, the room are too small , there are a bad smell inside the room. ##### Abdullah Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### fatemeh Aug 19, 2023 Liked: Amenities Totally was good except the parking space was far away from hotel. ##### fatemeh Stayed 1 night in Aug 2023 ### 6/10 Okay #### Marc Oct 25, 2024 Liked: Staff & service Disliked: Property conditions & facilities This property was maybe a 4 star hotel 30 years ago. Three stars on its best day now. I’d say it’s a solid 2.5\. The hotel is tired and needs a multi million euro update. Our first room AC worked poorly and the carpet was in extremely poor condition. The shower is pretty lame with a half glass wall so everything in the bathroom gets wet. Also the plastic hose to the shower twists under water pressure resulting in water everywhere. We ended up changing rooms after the first night. The staff on the other hand was four stars. Very helpful and pleasant. Also the location can’t be beat. Right in the center of town. Walk to everything in minutes. ##### Marc ### 8/10 Good #### hannah Aug 22, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Get full address of parking into google maps Lovely hotel space. NO PARKING NEARBY! Arrived late afyer flight delay. Given random tiny paper map with no conclusive directions to a car park and no instructions avout it. We got lost going around and around for 30 -40 ninutes and wnded up back at the hotle to ask advice. By then it was midnight. Was advised incorrect location when i asked staff to put car parknon my google maps. Said so, foind another person whomput.correct address in. Parked car. Told was free as part of the hotel, then was charded 15euros and was told we we were lucky as it would be 30 euros otherwise. Was told by staff no on else ever had an issue and they didnt care Plus then charged the 3.60 euro city tax which was fine as i expected that. Was givien no info re breakfast times on arraval. Brilliant it went till 10 am as we had to get up at 5am due to a fire allarm. We had 3 gours sleep. The breakfast was nice. Room clean. Get location. Terrible check in service. Terrible parking information. Terrible response to a single mum and child trying very hard to get a good night sleep ##### hannah Stayed 1 night in Aug 2024 ### 6/10 Okay #### Liudmila Aug 23, 2024 Liked: Amenities Disliked: Cleanliness, staff & service I wish I could recommend this hotel, but I will not sadly!! One member of staff in particular made me feel low. The receptionist, who ignored all my efforts to explain a word ‘pillow’….. although I even googled and showed her the images how a pillow looks like. I was asking for 2 extra pillows for my children, but she couldn’t be bothered to do anything. Perhaps my expectations of the International chain hotel were higher or at least some basic English knowledge would be a bonus. I also asked her to fix our shower basin, which was blocked therefore we could take only a very quick shower. I asked twice. Nothing was done. And lastly a cleaner didn’t come in the afternoon when we were out although I did ask to clean our room in the reception before we left. The answer was that the cleaner saw ‘do not disturb’ sign and left. Yes, I agree that was in the morning, not in the afternoon though. No apology nothing at all. There was a wonderful receptionist Michelle, who was really helpful and kind. She made us smile and happy! Big credit to her! On a positive note the location of the hotel was great! Easy to access and walkable everywhere. The terrace was an excellent addition to our spacious room. It was just a few minutes walk from the train station, which was very convenient as we took a train to beautiful Albi. ##### Liudmila Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Hao Oct 26, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room was terribly dirty - staff was friendly but also didn’t do anything. Told me that hotel is fully booked - really? It is not a holiday season and looking at the flow at breakfast this is not a busy hotel. But in fact, they didn’t do anything when guests are staying in a dirty room ![](https://a.travel-assets.com/ugc/hotel-reviews/28690e26-8240-49c6-8b5a-4e387ffb9b32-1761473000998.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23c39372-5ce8-4c2a-9880-c26c6fab1411-1761473001431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3cc1b8d3-f793-4dda-8238-7f400bfaa352-1761473003592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hao Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Louise Oct 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location, good value ##### Louise Stayed 1 night in Oct 2022 ### 4/10 Poor #### Takeshi Sep 8, 2025 No hot water1over night No TV 2days ##### Takeshi Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Muneeb Jul 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place. ##### Muneeb Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### aiko Oct 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the location was excelent ##### aiko Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Abi Dec 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay, great location Lovely hotel in an amazing location. Staff were so friendly and recommended places for dinner. Would 100% recommend ##### Abi Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Donna May 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Novatel is centrally located and very walkable to sites, shopping, dining. The staff is helpful and friendly. ##### Donna Stayed 7 nights in May 2023 ### 10/10 Excellent #### elias Oct 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Novotel an excellent choice for Toulouse Novotel has all the confort we needed and a very nice location. Ratio services vs cost is very conveniente. ##### elias Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### jennifer Jun 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff are very nice. I was able to get a late check out—much appreciated. ##### jennifer Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Paul Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quick one night.Easy and friendly no problems ##### Paul Stayed 1 night in Jul 2024 ### 6/10 Okay #### Angelica Aug 14, 2022 Liked: Cleanliness, amenities, property conditions & facilities The hotel was ok. The staff was not overly friendly. Early check in was not possible so our overall stay was ok. ##### Angelica Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Traci Oct 15, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very rood and not accommodating to any sort of changes. Not worth the money for a low budget hotel ##### Traci Stayed 1 night in Oct 2024 ### 8/10 Good #### Adrian Jul 22, 2022 Liked: Staff & service Nice rooms and very convenient location close to bars/restaurants/shops but windows don't have enough sound proofing and noise from street below noticeable until late and in early morning. ##### Adrian Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### SUSAN Jul 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Got to our room and it hadn't been cleaned. The staff was very apologetic and made things right quickly. Typical size for a European room. Bathroom was modern. Great location and access to many areas of the city. Would definitely recommend. ##### SUSAN Stayed 2 nights in Jul 2022 ### 6/10 Okay #### christophe Jul 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Travelocity messed up and got us only one, not 2 rooms. Thankfully staff was friendly and fixed the issue immediately. While in a good spot, the neighborhood of the hotel was noisy and the keys were not working reliably. ##### christophe Stayed 1 night in Jul 2022 ### 6/10 Okay #### lisa Oct 11, 2023 Liked: Cleanliness, staff & service, amenities Great location - very average wifi internet coverage - also asked for a deposit of 250 euro on top of my booking ! Interesting that the deposit was processed within seconds and yet the release of the hold on the deposit has yet to come through on my credit card - very poor. ##### lisa Stayed 2 nights in Oct 2023 ### 6/10 Okay #### John Apr 25, 2023 Liked: Cleanliness, property conditions & facilities I made the mistake of double booking, and the Hotel refused to cancel one of the reservations. It's my fault, but it would have been nice if they were more accommodating. Also driving to and parking at the hotel was an absolute nightmare. ##### John Stayed 2 nights in Apr 2023 ### 8/10 Good #### Laurent Apr 27, 2024 Liked: Room comfort #### Just ok. Not memorable. Quiet room. Really quiet despite being on the 2nd floor in the middle of a corridor. Windows facing the inside courtyard. Really dirty looking carpets throughout. Light beige color, therefore completely stained everywhere. Should have been replaced long ago. AC not really controllable as always in most hotels. Breakfast below average: -food quality just average. And mostly cold. -coffee machines never serviced and mostly in need of maintenance. -too crowded around 8:30am. Lines to access foods and coffees. ##### Laurent Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Chantal Aug 11, 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The man at reception around 6:00 pm August 9th was inattentive. He could not give us any information on cost of taxis. We asked him to order a taxi for the next day but he forgot. When we came to him later in the evening he made us wait while he continued on his smart phone. Very unprofessional.. Otherwise property was great. ##### Chantal Stayed 1 night in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Residhome Toulouse Tolosa](https://www.expedia.ca/Toulouse-Hotels-Residhome-Toulouse-Tolosa.h2898280.Hotel-Information) > > [Des Tuileries](https://www.expedia.ca/Nimes-Hotels-Des-Tuileries.h1383381.Hotel-Information) > > [Pullman La Pléiade Montpellier Centre](https://www.expedia.ca/Montpellier-Hotels-Pullman-Montpellier-Centre.h2316.Hotel-Information) > > [Sutton Park Inn](https://www.expedia.ca/Owen-Sound-Hotels-Sutton-Park-Inn.h11897995.Hotel-Information) > > [B&B HOTEL Toulouse Cité de l'Espace Mouchotte](https://www.expedia.ca/Toulouse-Hotels-BB-Hotel-Toulouse-Cite-De-LEspace.h11833503.Hotel-Information) > > [Hotel Le Littoral](https://www.expedia.ca/Quebec-Hotels-Littoral-Hotel-Spa.h1772993.Hotel-Information) > > [Appart'City Collection Nîmes Arènes](https://www.expedia.ca/Nimes-Hotels-AppartCity-Confort-Nimes-Arenes.h12493943.Hotel-Information) > > [B&B HOTEL Toulouse Centre Canal du Midi](https://www.expedia.ca/Toulouse-Hotels-BB-Hotel-Toulouse-Centre.h8959010.Hotel-Information) > > [Comfort Aparthotel Nimes Centre](https://www.expedia.ca/Nimes-Hotels-Zenitude-Hotel-Residences-Nimes-Centre.h2988794.Hotel-Information) > > [Résidence Thibaud](https://www.expedia.ca/Toulouse-Hotels-Residence-Thibaud.h4850345.Hotel-Information) > > [Hôtel Gascogne](https://www.expedia.ca/Toulouse-Hotels-Hotel-Gascogne.h5129696.Hotel-Information) > > [Campanile PRIME - Montpellier Est Le Millénaire](https://www.expedia.ca/Montpellier-Hotels-Campanile-Montpellier-Le-Millenaire.h1150090.Hotel-Information) > > [Campanile Montpellier Ouest](https://www.expedia.ca/Montpellier-Hotels-Campanile-Montpellier-Ouest-Croix-DArgent.h2191760.Hotel-Information) > > [La Maison de Famille](https://www.expedia.ca/Aigues-Mortes-Hotels-La-Maison-De-Famille.h110811843.Hotel-Information) > > [Plazza hôtel](https://www.expedia.ca/Nimes-Hotels-Plazza-Hotel.h1150041.Hotel-Information) > > [Saint Louis](https://www.expedia.ca/Aigues-Mortes-Hotels-Saint-Louis.h2539010.Hotel-Information) > > [Best Western Premier Le Domaine de Montjoie](https://www.expedia.ca/Toulouse-Hotels-Le-Domaine-De-Montjoie.h12998427.Hotel-Information) > > [Hôtel le Galambre](https://www.expedia.ca/Nimes-Hotels-Hotel-Mas-De-Galoffre.h1405993.Hotel-Information) ### Flights > [Flights from Kathmandu (KTM) to Richmond (YVR)](https://www.expedia.ca/lp/flights/ktm/yvr/kathmandu-to-vancouver) > > [Flights from Hounslow (LHR) to Nouaceur (CMN)](https://www.expedia.ca/lp/flights/lhr/cmn/london-to-casablanca) > > [Air Canada Chicago (ORD) to Mississauga (YYZ) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-ohare-intl-to-pearson-intl/ac/ord/yyz) ### Activities > [Things to do in Abbotsford](https://www.expedia.ca/Things-To-Do-In-Abbotsford.d4128.Travel-Guide-Activities) ### Packages > [Palm Springs](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/180676/Palm-Springs) > > [White Oaks Mall](https://www.expedia.ca/White-Oaks-Mall-White-Oaks.d6144141.Vacation-Attraction)