Title: Novotel Toulouse Centre Wilson - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Toulouse Centre Wilson Family-friendly Toulouse hotel connected to a shopping center, steps from Place Wilson ![Exterior](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/8494cd36.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/608d8a78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/cb9a93ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/c2655001.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/2d9ed07f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Toulouse Centre Wilson, in the heart of the city, offers an eco-friendly stay. Guests can dine at Brasserie Le Capoul, enjoy drinks at the bar, and use in-room WiFi. Multilingual staff provide tour assistance for exploring the area. 8.8 Excellent ## Popular amenities - Bar - Gym - Room service - Parking available - Pet-friendly - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4849379&PinnedHotelID=4849379&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Executive Room, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/6f0f4911.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed with Sofa bed 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Superior Suite, 1 Double Bed with Sofa bed](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/358296e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Double Bed with Sofa bed ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains - 323 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/7ccfa134.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 8.0 Very good 15 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 Queen Bed ![Standard Twin Room, 1 Single Bed](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/9a2beef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 1 Twin Bed 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 1 - 1 Twin Bed ![Executive Suite, 1 Queen Bed with Sofa bed, Terrace](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/154d55e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Queen Bed with Sofa bed, Terrace 8.0 Very good 1 review ### Highlights Terrace Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Executive Room, 1 Double Bed with Sofa bed](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/944d71cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed with Sofa bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - 237 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/9ec8e5d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Queen Bed with Sofa bed ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Blackout drapes/curtains Premium bedding - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/9acc0675.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 2 - 2 Twin Beds ![Superior Apartment, Multiple Beds](https://images.trvl-media.com/lodging/5000000/4850000/4849400/4849379/88a8a5f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, Multiple Beds ### Highlights Soundproofed Air conditioning Free cribs/infant beds Free minibar items Flat-screen TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1160000/1150200/1150180/1c498e61.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campanile Toulouse Sud - Labege Innopole Labege - Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 504 reviews CA $89 CA $103 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Toulouse-Hotels-Campanile-Toulouse-Sud-Labege-Innopole.h1150180.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=3475&destination=Toulouse (and vicinity)&destType=MARKET&latLong=43.604401,1.44334&searchId=0b033e51-526c-4af5-8185-be3beb3e3737&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8970000/8962100/8962042/1265d7dd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ResidHotel Toulouse Centre Toulouse City-Centre - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToulouse-Hotels-Novotel-Toulouse-Centre-Wilson.h4849379.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToulouse-Hotels-Novotel-Toulouse-Centre-Wilson.h4849379.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.60516%2C1.44720&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B7l891BMU7rn7x_RIiu4N2e3Sm0=) 15 Place Du President Thomas Wilson, Toulouse, Haute-Garonne, 31000 #### What's nearby - Place Wilson - 1 min walk - 0.0 km - Victor Hugo Market - 2 min walk - 0.2 km - Capitole de Toulouse - 3 min walk - 0.3 km - Place du Capitole - 5 min walk - 0.4 km - Cité de l'Espace - 9 min drive - 6.1 km #### Getting around - Jean-Jaurès Metro Station - 2 min walk - Toulouse Matabiau Station - 11 min walk - Blagnac Airport (TLS) - 20 min drive #### Restaurants - ‪Burger King - ‬1 min walk - ‪La Gourmandine - ‬2 min walk - ‪Starbucks - ‬1 min walk - ‪McDonald's - ‬1 min walk - ‪Prima Bonheur - ‬2 min walk ## About this property ### Novotel Toulouse Centre Wilson Upscale family-friendly hotel near Place Wilson Located close to Victor Hugo Market and Capitole de Toulouse, Novotel Toulouse Centre Wilson provides a playground, an arcade/game room, and dry cleaning/laundry services. The on-site restaurant, Brasserie Le Capoul, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club. Other perks at this hotel include: - Buffet breakfast (surcharge), self parking (surcharge), and a TV in the lobby - An elevator, tour/ticket assistance, and coffee/tea in the lobby - Multilingual staff, concierge services, and newspapers in the lobby Room features All 133 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and tubs or showers - Flat-screen TVs with cable channels - Free infant beds, daily housekeeping, and desks ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Daily buffet breakfast (EUR 19 per person)](https://images.trvl-media.com/lodging/1000000/30000/23600/23552/2d92b7a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Hotel Capitole Toulouse Toulouse City-Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,003 reviews CA $147 CA $177 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=23552&PinnedHotelID=23552&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/30000/25600/25527/f32bb597.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Toulouse Centre Wilson Capitole hotel Toulouse City-Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 577 reviews CA $145 CA $171 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=25527&PinnedHotelID=25527&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/30000000/29050000/29048700/29048695/6865d8dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mama Shelter Toulouse Toulouse City-Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 476 reviews CA $137 CA $163 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=29048695&PinnedHotelID=29048695&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/430300/430281/20c8402a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Les Capitouls Toulouse Centre - Handwritten Collection Toulouse City-Centre - Free WiFi - Air conditioning - Gym - Breakfast available 9.0 Wonderful 86 reviews CA $179 CA $209 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=430281&PinnedHotelID=430281&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18900/18838/6098ca98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel de l'Opera, BW Premier Collection Toulouse City-Centre - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 966 reviews CA $183 CA $213 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=18838&PinnedHotelID=18838&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room | Bathroom](https://images.trvl-media.com/lodging/2000000/1390000/1383500/1383500/cac0799e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Villa du Taur Toulouse City-Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 332 reviews CA $173 CA $202 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1383500&PinnedHotelID=1383500&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17000/16974/6c69a04c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Toulouse Centre Saint-Georges Hotel Toulouse City-Centre - Pool - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 494 reviews CA $157 CA $184 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=16974&PinnedHotelID=16974&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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Check-in end time: midnight ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 12.00 per pet, per day Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 20.5 per person - Self parking fee: EUR 27 per night - Nearby parking fee: EUR 27 per day (656 ft away) - Pet fee: EUR 12.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Novotel Hotel Toulouse Centre Wilson Novotel Toulouse Centre Wilson Novotel Toulouse Centre Wilson Hotel Novotel Wilson Hotel Novotel Wilson Novotel Toulouse Centre Wilson Hotel Novotel Toulouse Centre Wilson Toulouse Novotel Toulouse Centre Wilson Hotel Toulouse ## Frequently asked questions ### Is Novotel Toulouse Centre Wilson pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 12.00 per pet, per day. Service animals are exempt from fees. ### How much does it cost to stay at Novotel Toulouse Centre Wilson? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Novotel Toulouse Centre Wilson on Nov 14, 2025 start from CA $140.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Toulouse-Hotels-Novotel-Toulouse-Centre-Wilson.h4849379.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Novotel Toulouse Centre Wilson? > Self parking is available for EUR 27 per night. ### What time is check-in at Novotel Toulouse Centre Wilson? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Novotel Toulouse Centre Wilson? > Check-out is at noon. ### Where is Novotel Toulouse Centre Wilson located? > This family-friendly Toulouse hotel is located in the historical district, just steps from Place Wilson and Victor Hugo Market. Capitole de Toulouse and Place du Capitole are also within 5 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 2 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Toulouse Centre Wilson Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 529 8 - Good 357 6 - Okay 74 4 - Poor 24 2 - Terrible 20 ### 2/10 Terrible #### Hao Oct 26, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room was terribly dirty - staff was friendly but also didn’t do anything. Told me that hotel is fully booked - really? It is not a holiday season and looking at the flow at breakfast this is not a busy hotel. But in fact, they didn’t do anything when guests are staying in a dirty room ![](https://a.travel-assets.com/ugc/hotel-reviews/28690e26-8240-49c6-8b5a-4e387ffb9b32-1761473000998.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23c39372-5ce8-4c2a-9880-c26c6fab1411-1761473001431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3cc1b8d3-f793-4dda-8238-7f400bfaa352-1761473003592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hao Stayed 1 night in Oct 2025 ### 4/10 Poor #### Donal Jun 17, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Great location ##### Donal Stayed 1 night in Jun 2025 ### 4/10 Poor #### Takeshi Sep 8, 2025 No hot water1over night No TV 2days ##### Takeshi Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Muneeb Jul 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place. ##### Muneeb Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### aiko Oct 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the location was excelent ##### aiko Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Abi Dec 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay, great location Lovely hotel in an amazing location. Staff were so friendly and recommended places for dinner. Would 100% recommend ##### Abi Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Donna May 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Novatel is centrally located and very walkable to sites, shopping, dining. The staff is helpful and friendly. ##### Donna Stayed 7 nights in May 2023 ### 10/10 Excellent #### fatemeh Aug 19, 2023 Liked: Amenities Totally was good except the parking space was far away from hotel. ##### fatemeh Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Paul Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quick one night.Easy and friendly no problems ##### Paul Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Traci Oct 15, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very rood and not accommodating to any sort of changes. Not worth the money for a low budget hotel ##### Traci Stayed 1 night in Oct 2024 ### 6/10 Okay #### Angelica Aug 14, 2022 Liked: Cleanliness, amenities, property conditions & facilities The hotel was ok. The staff was not overly friendly. Early check in was not possible so our overall stay was ok. ##### Angelica Stayed 1 night in Aug 2022 ### 8/10 Good #### Adrian Jul 22, 2022 Liked: Staff & service Nice rooms and very convenient location close to bars/restaurants/shops but windows don't have enough sound proofing and noise from street below noticeable until late and in early morning. ##### Adrian Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### SUSAN Jul 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Got to our room and it hadn't been cleaned. The staff was very apologetic and made things right quickly. Typical size for a European room. Bathroom was modern. Great location and access to many areas of the city. Would definitely recommend. ##### SUSAN Stayed 2 nights in Jul 2022 ### 6/10 Okay #### christophe Jul 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Travelocity messed up and got us only one, not 2 rooms. Thankfully staff was friendly and fixed the issue immediately. While in a good spot, the neighborhood of the hotel was noisy and the keys were not working reliably. ##### christophe Stayed 1 night in Jul 2022 ### 6/10 Okay #### Marc Oct 25, 2024 Liked: Staff & service Disliked: Property conditions & facilities This property was maybe a 4 star hotel 30 years ago. Three stars on its best day now. I’d say it’s a solid 2.5. The hotel is tired and needs a multi million euro update. Our first room AC worked poorly and the carpet was in extremely poor condition. The shower is pretty lame with a half glass wall so everything in the bathroom gets wet. Also the plastic hose to the shower twists under water pressure resulting in water everywhere. We ended up changing rooms after the first night. The staff on the other hand was four stars. Very helpful and pleasant. Also the location can’t be beat. Right in the center of town. Walk to everything in minutes. ##### Marc ### 6/10 Okay #### lisa Oct 11, 2023 Liked: Cleanliness, staff & service, amenities Great location - very average wifi internet coverage - also asked for a deposit of 250 euro on top of my booking ! Interesting that the deposit was processed within seconds and yet the release of the hold on the deposit has yet to come through on my credit card - very poor. ##### lisa Stayed 2 nights in Oct 2023 ### 6/10 Okay #### John Apr 25, 2023 Liked: Cleanliness, property conditions & facilities I made the mistake of double booking, and the Hotel refused to cancel one of the reservations. It's my fault, but it would have been nice if they were more accommodating. Also driving to and parking at the hotel was an absolute nightmare. ##### John Stayed 2 nights in Apr 2023 ### 8/10 Good #### Laurent Apr 27, 2024 Liked: Room comfort #### Just ok. Not memorable. Quiet room. Really quiet despite being on the 2nd floor in the middle of a corridor. Windows facing the inside courtyard. Really dirty looking carpets throughout. Light beige color, therefore completely stained everywhere. Should have been replaced long ago. AC not really controllable as always in most hotels. Breakfast below average: -food quality just average. And mostly cold. -coffee machines never serviced and mostly in need of maintenance. -too crowded around 8:30am. Lines to access foods and coffees. ##### Laurent Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Chantal Aug 11, 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The man at reception around 6:00 pm August 9th was inattentive. He could not give us any information on cost of taxis. We asked him to order a taxi for the next day but he forgot. When we came to him later in the evening he made us wait while he continued on his smart phone. Very unprofessional.. Otherwise property was great. ##### Chantal Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Pamela Jul 30, 2024 Liked: Staff & service Disliked: Cleanliness What a horrible 48 hours! We booked a suite with a terrace and had a late check in from delayed flights. We got to our room at midnight and it was as hot as a sauna. Of course no sleep on night 1. In the morning we told the desk and they sent a technician to check it out who said the ac had a larger problem. They moved us to a new room and at midnight it was as hot as a sauna again. Go to the front desk and they move us to a 3rd room. Had to repackage and pack again. 3rd room in 48 hours and about 7 hours sleep at this hotel. After all these horrible inconveniences they comped us 2 drinks and 48 euros. I won’t even tell you what we actually paid 6 months in advance. Total ruined our time in a city that bears our name! ##### Pamela Stayed 2 nights in Jul 2024 ### 8/10 Good #### hannah Aug 22, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Get full address of parking into google maps Lovely hotel space. NO PARKING NEARBY! Arrived late afyer flight delay. Given random tiny paper map with no conclusive directions to a car park and no instructions avout it. We got lost going around and around for 30 -40 ninutes and wnded up back at the hotle to ask advice. By then it was midnight. Was advised incorrect location when i asked staff to put car parknon my google maps. Said so, foind another person whomput.correct address in. Parked car. Told was free as part of the hotel, then was charded 15euros and was told we we were lucky as it would be 30 euros otherwise. Was told by staff no on else ever had an issue and they didnt care Plus then charged the 3.60 euro city tax which was fine as i expected that. Was givien no info re breakfast times on arraval. Brilliant it went till 10 am as we had to get up at 5am due to a fire allarm. We had 3 gours sleep. The breakfast was nice. Room clean. Get location. Terrible check in service. Terrible parking information. Terrible response to a single mum and child trying very hard to get a good night sleep ##### hannah Stayed 1 night in Aug 2024 ### 6/10 Okay #### Liudmila Aug 23, 2024 Liked: Amenities Disliked: Cleanliness, staff & service I wish I could recommend this hotel, but I will not sadly!! One member of staff in particular made me feel low. The receptionist, who ignored all my efforts to explain a word ‘pillow’….. although I even googled and showed her the images how a pillow looks like. I was asking for 2 extra pillows for my children, but she couldn’t be bothered to do anything. Perhaps my expectations of the International chain hotel were higher or at least some basic English knowledge would be a bonus. I also asked her to fix our shower basin, which was blocked therefore we could take only a very quick shower. I asked twice. Nothing was done. And lastly a cleaner didn’t come in the afternoon when we were out although I did ask to clean our room in the reception before we left. The answer was that the cleaner saw ‘do not disturb’ sign and left. Yes, I agree that was in the morning, not in the afternoon though. No apology nothing at all. There was a wonderful receptionist Michelle, who was really helpful and kind. She made us smile and happy! Big credit to her! On a positive note the location of the hotel was great! Easy to access and walkable everywhere. The terrace was an excellent addition to our spacious room. It was just a few minutes walk from the train station, which was very convenient as we took a train to beautiful Albi. ##### Liudmila Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Andréanne Oct 8, 2025 Liked: Cleanliness, staff & service ##### Andréanne Stayed 4 nights in Oct 2025 ### 8/10 Good #### Cecilia Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El lugar para estacionar no funciona el ticket de salida que te entrega el hotel pre-pago.- lo único que tienes que hacer es esperar a que los chicos del estacionamiento solucionen directamente. ##### Cecilia Stayed 1 night in Sep 2025 ### 6/10 Okay #### Cecilia Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Céntrico, amplios, cómodos. ##### Cecilia Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-All-Inclusive-Hotel.0-0-d44-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Cabin Rentals Fort Frances](https://www.expedia.ca/Fort-Frances-Cabins.d3881-aaCabins.Travel-Guide-Accommodation) > > [Courtyard by Marriott Downtown Ottawa](https://www.expedia.ca/Ottawa-Hotels-Courtyard-By-Marriott-Downtown-Ottawa.h431338.Hotel-Information) > > [InterContinental Montreal by IHG](https://www.expedia.ca/Montreal-Hotels-InterContinental-Montreal.h10019.Hotel-Information) > > [Hotels near South Edmonton Common](https://www.expedia.ca/South-Edmonton-Common-Hotels.0-l6126902-0.Travel-Guide-Filter-Hotels) > > [Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels.d178296.Travel-Guide-Hotels) > > [Hotels near Lions Gate Hospital](https://www.expedia.ca/Lions-Gate-Hospital-Hotels.0-l6294506-0.Travel-Guide-Filter-Hotels) > > [New York-New York Hotel & Casino](https://www.expedia.ca/Las-Vegas-Hotels-New-York-New-York-Hotel-Casino.h41080.Hotel-Information) > > [Innisbrook Resort](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-Innisbrook-Resort.h16668.Hotel-Information) > > [Hotels in Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels.d6055989.Travel-Guide-Hotels) > > [Sheraton Hamilton Hotel](https://www.expedia.ca/Hamilton-Hotels-Sheraton-Hamilton-Hotel.h13801.Hotel-Information) > > [Homewood Suites by Hilton Washington, D.C. 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