Hall

Hilton Garden Inn Faroe Islands – Avis

3.5 out of 5
Hilton Garden Inn Faroe Islands
Staravegur 13, Torshavn

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 216 avis sur 310." "
Note de 8 – Bien, d’après 72 avis sur 310." "
Note de 6 – Acceptable, d’après 20 avis sur 310." "
Note de 4 – Médiocre, d’après 0 avis sur 310." "
Note de 2 – Terrible, d’après 2 avis sur 310." "

9,4/10

Propreté

9,4/10

Service et personnel

9,2/10

Commodités

9,6/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

WILFRIED

Séjour de 2 nuits en septembre 2023
Monika, Reception a répondu le 2 oct. 2023
Dear Wilfred Thank you for the feedback!We very much appreciate it and hope to see you again sometime.Have a lovely day!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en août 2021
Monika, Front Office a répondu le 13 août 2021
Hello Thank you so much for the review. It is much appreciated. Have a nice day!

10/10 – Excellent

Clinton

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Modern design and well kept. Staff are nice and pleasant. Food and drinks are great.
Séjour de 4 nuits en mai 2024
Barbara a répondu le 27 mai 2024
Dear Clinton,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed your stay and appreciated our modern design and well-maintained facilities.It's fantastic to know that our staff made a positive impression with their friendliness and pleasant service. We strive to create a welcoming and comfortable atmosphere for all our guests, and your kind words affirm that we are succeeding in this mission.Thank you once again for your kind review. We look forward to welcoming you back to our hotel in the near future.

6/10 – Acceptable

Gurpreet

Voyage en groupe
Points forts : Propreté, commodités
Small’ish rooms for the price ($225 per night). No wardrobe, just a hanging rod. Rooms and public areas really hot. Very noisy on most nights from overnight conferences and people spilling into the parking and playing music and drinking booze. Rooms facing the parking got all the noise. One would think the hotel would ask them not to create a ruckus going into the early hours of the morning. Positives - staff are friendly, housekeeping is good, plenty of parking, close to town.
Séjour de 5 nuits en mai 2024
Barbara a répondu le 10 mai 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly, housekeeping up to standard, and appreciated our convenient location and ample parking.We apologize for any inconvenience caused by the size of our rooms not meeting your expectations. We understand that each guest has their own preferences, and we strive to offer comfortable accommodations at competitive rates. Your feedback regarding the lack of a wardrobe and noise disturbance has been duly noted.We regret to hear about the noise disruptions you experienced during your stay. Ensuring a peaceful environment for all our guests is of utmost importance to us, and we will take steps to reinforce our policies and procedures to minimize disturbances caused by external factors.We appreciate your valuable feedback as it helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.

10/10 – Excellent

Pedro

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good, tahnks.
Séjour de 1 nuit en mai 2024
Barbara a répondu le 27 mai 2024
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed your stay.

10/10 – Excellent

Zezheng

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful grass roof !
Séjour de 4 nuits en mars 2024
Front Desk a répondu le 2 avr. 2024
Dear Zezheng,Thank you for your kind review. We're happy to hear you had a good stay with us. Hope to see you again soon!

10/10 – Excellent

René

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en février 2024
Elisabeth a répondu le 26 mars 2024
Dear René,Thank you for your kind review on your stay with us. It means a lot to us that you had a nice stay.We hope to see you again soon!

8/10 – Bien

Patricia

Voyage en famille
Séjour de 3 nuits en février 2024
Elisabeth a répondu le 26 mars 2024
Dear Connie,Thank you for your kind review on your stay with us. It means a lot to us that you had a nice stay.We hope to see you again soon!

10/10 – Excellent

Jesper

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Elisabeth a répondu le 26 mars 2024
Dear Jesper,Thank you for your kind review on your stay with us. It means a lot to us that you had a nice stay.We hope to see you again soon!

10/10 – Excellent

connie anthonsen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
Elisabeth a répondu le 26 mars 2024
Dear Connie,Thank you for your kind review on your stay with us. It means a lot to us that you had a nice stay.We hope to see you again soon!

6/10 – Acceptable

Voyageur vérifié

Voyage en famille, Voyage en groupe, Voyage d’affaires
Séjour de 1 nuit en février 2024
Elisabeth a répondu le 27 mars 2024
Hi there,Thank you for taking time out of your schedule to give your review.We hope to be seeing you again soon. If you have any suggestions to how we can improve ourselves, please feel free to reach out. We appreciate every feedback that can help us becoming better.Happy easter!

8/10 – Bien

Jógvan Óli

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Maria, Front Office a répondu le 9 févr. 2024
Dear Jógvan ÓliThank you very much for taking the time to make this kind review.We hope to welcome you back sometime.

10/10 – Excellent

Per Halvor

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Pierre a répondu le 1 févr. 2024
Dear Per Halvor,Thank you very much for taking the time to write this kind review. We really appreciate it. We hope to welcome you back some day. Best regards Pierre Front Office

10/10 – Excellent

Klaus

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
Pierre a répondu le 25 janv. 2024
Hello Klaus,Thank you very much for your kind review. We are very happy that you enjoyed your stay here at the hotel. We hope to welcome you back someday. Best regards, Hilton Garden Inn Faroe Islands Team

10/10 – Excellent

Anissa

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 2 nuits en novembre 2023
Maria, Receptionen a répondu le 30 nov. 2023
Dear AnissaThank you for your kind review.We hope to welcome you again some time.

10/10 – Excellent

Anne

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Helt fantastisk hotel med venlig og søde personaler. Rummeligt værelse med behagelig seng. Absolut anbefalelsesværdig
Séjour de 5 nuits en novembre 2023
Maria, Receptionen a répondu le 24 nov. 2023
Kære AnneTak fordi du har taget dig tid til at skrive denne anmeldelse.Vi er glade for at du nød dit ophold her hos os.Vi håber vi kan byde dig velkommen igen en anden gang.

10/10 – Excellent

Pernille Præst

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dejligt hotel med god service Lækker morgenmad.
Séjour de 3 nuits en novembre 2023
Maria, Receptionen a répondu le 24 nov. 2023
Kære PernilleTak fordi du har taget dig tid til at skrive denne anmeldelse.Vi er glade for du nød dit ophold ved os og vi håber vi kan byde dig velkommen igen en anden gang.

10/10 – Excellent

Búi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Pierre a répondu le 13 nov. 2023
Hi Búi. Thank you for your positive feedback. We are delighted to learn that you enjoyed your stay with us. We hope to welcome you again in the future. Best regards, Front Desk Team

10/10 – Excellent

Claus Eg

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Kold mad
Overordnet er det et fantastisk hotel, mega god service og altid smilende ansatte😊 Men morgenmads kokken skal stramme sig an, alle fem dage fik jeg kolde skramble æg til morgenmad, trods de lige havde åbnet for morgenmaden, samt pølserne var også kolde🙈
Séjour de 5 nuits en octobre 2023
Maria, Receptionen a répondu le 2 nov. 2023
Kære ClausTak for at du har givet dig tid til, at skrive denne anmeldelse af din oplevelse på vores hotel.Vi er glade for at høre, at du overordnet set har haft en god oplevelse her hos os.Vi beklager du har haft den oplevelse i vores morgenmads restaurant. Vi takker dog for bemærkningen, så vi kan forbedre os. Dette vil blive taget med videre i vores evaluering.Vi håber vi kan byde dig velkommen tilbage en anden gang.

8/10 – Bien

Ghita

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Maria, Reception a répondu le 2 nov. 2023
Dear GhitaThank you for taking the time to give us this kind review. We appreciate it very much.We hope to welcome you back another time.

10/10 – Excellent

Umaporn

Séjour de 1 nuit en octobre 2023
Sarah a répondu le 13 oct. 2023
Hi Umaporn,Thank you for your positive review. We are delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again in the future. Best regards,Front Desk Team

10/10 – Excellent

Fríðrik

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Monika, Reception a répondu le 10 oct. 2023
Dear FríðrikThank you for your feedback!We very much appreciate it and hope to see you again sometime.Have a lovely day!

10/10 – Excellent

CHUN HSING

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Way better than many other hotels in Denmark
International brand lives up to its standards. I'm currently staying at various hotels in Denmark with about the same price range, not sure about the very expensive ones, but many of these hotels are either lacking mini bar, slippers, tissue, or very small shower place with shower curtain that doesn't block out the water at all. All that common annoying issues I found in Denmark, none were happening at the Hilton hotel in Faroe Islands. It was like "finally I can really get some rest here" and it's fun to think that I actually got the best stay at a remote island instead of in Denmark cities.
Séjour de 3 nuits en octobre 2023
Sarah a répondu le 9 oct. 2023
Hi Chun,Thank you for your amazing review. We are delighted to learn that you enjoyed your stay with us. We hope to welcome you again in the future. With regards,Front Desk

8/10 – Bien

Per

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Confort de la chambre
Lækkert men varmt og bøvlet ophold!
Lækkert hotel med god service og dejligt personale, men men men 24,5 grader på værelset som ikke kunne ændres!!! Altid de samme problemer med at få Navn og adresse på regningen, irriterende at skulle diskutere dette hver gang!!!
Séjour de 5 nuits en octobre 2023
Sarah a répondu le 9 oct. 2023
Dear Per,Thank you for your feedback. We are sorry to learn of the issues you have encountered during your stay. We are doing our best to fix the heating/ventiation issue.Furthermore, the bookings made were through a third party, hence, the confusion on our end. However, you may contact us privately should you wish to have a copy of your bill with the company details. We apologise for the inconvenience caused during this time. Best regards,Front Desk

10/10 – Excellent

Katrine Egebjerg

Séjour de 3 nuits en septembre 2023
Pierre a répondu le 12 sept. 2023
Dear Katrine, Thank you for your feedback! We very much appreciate it and hope to see you again sometime. Have a lovely day! Best regards Pierre, Reception

10/10 – Excellent

Pernille

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en septembre 2023
Monika, Receptionen a répondu le 11 sept. 2023
Hej PernilleTusinde tak for din tilbagemelding.Den betyder rigtigt meget for os og vi håber at se dig igen en anden gang.Du ønskes en rigtig god dag.

10/10 – Excellent

Carina

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2023
Monika, Reception a répondu le 8 sept. 2023
Dear CarinaThank you for your feedback!We very much appreciate it and hope to see you again sometime.Have a lovely day!

10/10 – Excellent

Clay, Chester

Voyage de couple
Points forts : Commodités
Modern hotel with a great bar & restaurant .. room was comfortable with nice amenities.. perfect central location in the capital.. also ample free parking
Séjour de 2 nuits en août 2023
Monika, Reception a répondu le 29 août 2023
Dear ClayThank you for your feedback!We very much appreciate it and hope to see you again sometime.Have a lovely day!

8/10 – Bien

Marjun

Séjour de 1 nuit en août 2023
Monika, Móttøkan a répondu le 15 août 2023
Góða MarjunStóra takk fyri ummæli.Tað eru vit sera glað fyri og vóna at síggja teg aftur eina aðru ferð.

6/10 – Acceptable

Jens

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2023
Hilton Garden Inn staff a répondu le 12 août 2023
Dear Anna,Thank you for taking your time to give us a review.If there are something you feel we could do better for another time, you're more than welcome to contact us. We strive on improving ourselves.We hope you enjoyed your stay with us.

10/10 – Excellent

Ole Martin

Séjour de 3 nuits en août 2023
Front Desk a répondu le 12 août 2023
Dear Ole Martin,Thank you for your lovely feedback! We're glad to see you enjoyed your stay with us.We hope to see you again some other time.

6/10 – Acceptable

Anna

Séjour de 11 nuits en juillet 2023
Hilton Garden Inn staff a répondu le 12 août 2023
Dear Anna,Thank you for taking your time to give us a review.If there are something you feel we could do better for another time, you're more than welcome to contact us. We strive on improving ourselves.We hope you enjoyed your stay with us.

10/10 – Excellent

Michal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pierre a répondu le 10 août 2023
Thank you for visiting us, we hope to see you again soon.Kind Regards,Front Desk

10/10 – Excellent

Camille

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel staff was very friendly and helpful and the room is in good size. We were unfortunatley didn't know it was the National Holiday and more than half of the popation was in Torshavn. we booked the two nights in a very very high price, but thank God we were given free breakfast. we could not drive to our restaurant or park in the center of the town. So we took a 3 minutes taxi (150DKK) to whereever we were allowed and walked. And then we walked back to the hotel dretched.
Séjour de 2 nuits en juillet 2023
Elisabeth a répondu le 31 juill. 2023
Dear Camille,Thank you for your kind review. It is true that during Ólavsøka, the National Holiday, the prices in the city are high. We're glad to hear that you enjoyed your stay despite the challenges from Ólavsøka.We hope to see you again some other time!

10/10 – Excellent

Scott

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a wonderful hotel with a terrific staff. Highly recommended
Séjour de 3 nuits en juillet 2023
Elisabeth a répondu le 31 juill. 2023
Hello Scott,Thank you so much for your kind review. I'm so happy to hear you had a nice stay with us, that means a lot to us.We hope to see you again some other time!Best regards,Elisabeth,Team Hilton Garden Inn Faroe Islands

8/10 – Bien

Heidi

Séjour de 5 nuits en juillet 2023
Elisabeth a répondu le 31 juill. 2023
Hello Heidi,Thank you for your rating. We hope you had a pleasant stay with us and we'd love to see you again soon!Best regards,Elisabeth,Team Hilton Garden Inn Faroe Islands

8/10 – Bien

Tony, San Diego

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perhaps the best option in the Faroe Islands. Room was ok and the breakfast was also nice.
Séjour de 4 nuits en juin 2023
Monika, Reception a répondu le 10 juill. 2023
Dear TonyThank you for your feedback!We very much appreciate it and hope to see you again sometime.Have a great day!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juin 2023
Monika, Reception a répondu le 5 juill. 2023
Dear GuestThank you for your feedback!We very much appreciate it and hope to see you again sometime.Have a lovely day!

10/10 – Excellent

Bárður

Séjour de 1 nuit en juin 2023
Front Desk Team a répondu le 29 juin 2023
Dear BárðurThank you for the feedback.We very much appreciate it and hope to see you again sometime.

10/10 – Excellent

Janus

Séjour de 1 nuit en mai 2023
Monika, Reception a répondu le 30 mai 2023
Dear JanusThank you for your feedback.We very much appreciate it and hope to see you again sometime.Have a lovely day!

10/10 – Excellent

Reidar

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel som kan anbefales i Torshavn.
God service. God frokost og middag. Hotellet ligger litt utenfor sentrum, men det er kort vei å gå til gratis buss som har avgang hvert 20 minutt.
Séjour de 4 nuits en mai 2023
Elisabeth a répondu le 15 mai 2023
Hi Reidar,Thank you so much for your kind review! We're so happy to hear that you've enjoyed your stay with us.We hope to see you again!Have a lovely day!Best regards

10/10 – Excellent

Johanna

Séjour de 1 nuit en mai 2023
Front Desk Team a répondu le 16 mai 2023
Hi Johanna,Thank you for your perfect review score. We are happy to learn that you enjoyed your stay. We look forward to welcoming you again in the future.

8/10 – Bien

Monica

Points forts : État et installations de l’hébergement, confort de la chambre
Séjour de 3 nuits en mai 2023
Front Desk Team a répondu le 11 mai 2023
Hi Monica,Thank you for your feedback. We look forward to welcome you again in the future. Best regards,Front Desk Team

10/10 – Excellent

Marianna

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en mai 2023
David (front office) a répondu le 9 mai 2023
Hello Marianna,Thank you so much for your review. We hope to welcome you again at our hotel.Have a wonderful day :)

8/10 – Bien

Rob

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Overpriced . Heating way too high (central). The hotel provided a fan😆. But most rooms opened their window. In these days you would think hotels deal differently with energy. A lot if dust on the and the TV.
Séjour de 3 nuits en mai 2023
Maria, Front Office a répondu le 6 mai 2023
Dear GuestThank you for taking the time to make a review.We are sorry for the inconvenience with the heating. We are currently looking into the problem about the heating.We hope to welcome you here again sometime.

10/10 – Excellent

Anders

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en avril 2023
Monika, Receptionen a répondu le 1 mai 2023
Kære AndersTusinde tak for din tilbagemelding.Den betyder rigtigt meget for os og vi håber at se dig igen engang.Du ønskes en rigtig god dag!

10/10 – Excellent

Hanne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Flot hotel
Meget godt hotel
Séjour de 4 nuits en avril 2023
David (front office) a répondu le 28 avr. 2023
Hej Hanne,Tusind tak for din bemærkning. :) Du er altid velkommen tilbage til vores hotel.

8/10 – Bien

Sum Yee Selina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall everything was nice, staff were super helpful and friendly, will definitely stay there again if I visit Faroe Islands in the future.
Dávid Bláhamar a répondu le 15 avr. 2023
Dear Sum Yee Selina,Thank you for your kind words! We would be happy to have you back at our hotel. :) Kind Regards, The staff of Hilton Garden Inn Faroe Islands

10/10 – Excellent

Cathrine

Séjour de 2 nuits en avril 2023
Dávid Bláhamar a répondu le 15 avr. 2023
Dear Cathrine,Thank you for your positive review! You are welcome back at our hotel anytime. :)Kind regards,The staff of Hilton Garden Inn Faroe Islands

8/10 – Bien

Sanne

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en avril 2023
Maria, Front Office a répondu le 11 avr. 2023
Dear Sanne. Thank you for your feedback! We very much appreciate it and hope to see you again sometime. Have a lovely day.