Dear Maud,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

Hello Joanny,Thank you for staying at Tru By Hilton Toronto Airport West and for taking time to share your experience with us.We do apologize if some of your expectations were not met during your stay including the service that we provide. Rest assured that we give our best to serve you during your stay. For the shuttle, we do apologize too for the inconvenience that has caused you that you need to wait 45 minutes at the airport. We understand that you went for a long-haul flight and needed to wait since our shuttle runs back and forth to the hotel and to the airport on a timed schedule.Hope you can welcome us again.Sincerely,GianManager on Duty

Dear Kim,Thank you so much for taking the time to leave such a wonderful 5-star review of your recent stay at TRU by Hilton! We are thrilled to hear that you had an exceptional experience with us.At TRU, we strive to provide our guests with comfortable accommodations, excellent service, and a memorable stay, so it's incredibly rewarding to know that we succeeded in meeting your expectations.Your Valuable words truly motivate us to continue delivering the highest level of hospitality to all our guests. We look forward to welcoming you back to TRU by Hilton for another outstanding stay in the future!Warm regards,

Merci de nous avoir fait part de vos commentaires. Nous sommes désolés d’apprendre que vous avez subi des nuisances sonores, en particulier de la part des avions. Bien que nous comprenions que notre proximité avec l’aéroport puisse entraîner un certain bruit, nous nous excusons pour tout inconvénient que cela a pu causer pendant votre séjour. Nous apprécions votre compréhension et espérons avoir l’occasion de vous accueillir à nouveau pour un séjour plus agréable à l’avenir.

Hello Caroline,Thank you for staying at Tru By Hilton Toronto Airport West and for taking time to share your experience with us. if you can please give us more information regarding what we have to sell more in order for us to provide you a better service.Thank you.Have a wonderful day.Regards,Gian Manager on Duty

Dear Jean Francois,Thank you for sharing your feedback regarding the breakfast availability at TRU by Hilton. We appreciate your input and understand your concern regarding the timing of breakfast for guests with early flights.We apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our services and accommodate the needs of all our guests.We hope to have the opportunity to welcome you back in the future and provide a more convenient experience for your stay.Warm regards,

Dear Garbriel,Thank you very much for your review of TRU By Hilton! We are delighted to hear that you had an excellent experience with our service during your stay. At TRU By Hilton, we strive to provide our guests with exceptional service and a comfortable stay, and it's always rewarding to know that we have met or exceeded your expectations.We greatly appreciate your feedback and your recognition of our efforts. Our team works hard to ensure that every guest feels welcomed, valued, and well taken care of throughout their time with us.We hope to have the pleasure of welcoming you back to TRU By Hilton in the future. If there is anything else we can do to enhance your stay further, please don't hesitate to let us know. Thank you once again for choosing TRU By Hilton, and we look forward to serving you again soon!Warm Regards

Hi Marie-France,Thank you for staying with us. We appreciate your valuable feedback. We, hope we might have met with your expectations for the stay. We strive to be the best to provide with the exceptional service. Our heartfelt apologies if you had any inconvenience during your stay. We will be looking forward to welcome you back as our TRU family member.Highly Obliged

Hi Vincent,Thank you so much for staying with us. We appreciate your valuable full star rating to us. Our apologies for the inconvenience you had with the noise from the planes, it is because our property is located right to the end of the runway of Pearson airport. Your full 5-star rating will encourage us to be more hospitable and outshine in the hospitality industry. Looking forward to welcome you back again as our TRU family member.

Hi Christopher,Thank you for staying with us. We appreciate your valuable feedback. We are sorry to hear that you had some inconvenience during your stay, We, hope we might have met with your expectations for the stay. We strive to be the best to provide with the exceptional service. Our heartfelt apologies for any inconvenience during your stay. We will be looking forward to welcome you back as our TRU family member.Highly Obliged

Hello and Thankyou for your valuable comments. Our team works very hard on a daily basis to provide a great guest experience. We look forward to seeing you soon.Kind Regards,Ashar SyedDuty Manager

Hi Jacques,Thank you so much for your feedback and 5-star rating. We are delighted to hear that you had such a great experience. We TRU-LY strive to be the best, and we’re glad to hear that we succeeded. Thank you for your trust in us, your feedback and 5-star rating will encourage us each and every day to work hard and be exceptional in hospitality industry. We look forward to seeing you again soon!Your in hospitality

Hello and Thankyou for your valuable comments. Our team works very hard on a daily basis to provide a great guest experience. We look forward to seeing you soon.Kind Regards,Ashar SyedDuty Manager

Hi Fabrice,Thank you so much for your positive 5 star rating. We are delighted that you had such a great experience. We TRU-LY strive to be the best, and we’re glad to hear that we succeeded. We look forward to seeing you again soon!SincerelyTRU By Hilton Toronto/ Airport

Hi Diane,Thank you so much for your positive 5 star rating. We are delighted that you had such a great experience. We TRU-LY strive to be the best, and we’re glad to hear that we succeeded. We look forward to seeing you again soon!SincerelyTRU By Hilton Toronto/ Airport

Hi Julie,Thank you so much for your positive feedback. We are delighted to hear that you had such a great experience and our property was near to your meeting area. We TRU-LY strive to be the best, and we’re glad to hear that we succeeded. Thank you for your trust in us, your feedback and 5-star rating will encourage us each and every day to work hard and be exceptional in hospitality industry. We look forward to seeing you again soonYour in hospitality

Thankyou for your kind words. Hope to see you soon again.Regards,Ashar SyedDuty Manager