Coffre-fort pour ordinateur portable, bureau

Great Canadian Casino Resort Toronto – Avis

4 out of 5
Great Canadian Casino Resort Toronto
1133 Queens Plate Dr, Toronto, ON

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 351 avis sur 519." "
Note de 8 – Bien, d’après 92 avis sur 519." "
Note de 6 – Acceptable, d’après 27 avis sur 519." "
Note de 4 – Médiocre, d’après 24 avis sur 519." "
Note de 2 – Terrible, d’après 25 avis sur 519." "

9,6/10

Propreté

9,0/10

Service et personnel

8,8/10

Commodités

9,0/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 – Bien

Richard

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
i liked the view on the horse racing track
Séjour de 2 nuits en mai 2024
Hotel Manager - Rami Zok a répondu le 21 mai 2024
Dear Richard,Thank you for the rating. The racetrack view is indeed of one of our pride and make us unique in other hotels in the area.Regards,

10/10 – Excellent

Jacqueline

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
C’est un endroit super
Séjour de 2 nuits en avril 2024
Hotel Manager - Rami Zok a répondu le 28 avr. 2024
Chère Jacqueline,Merci pour les compliments. L'hôtel est neuf et nous nous engageons à toujours faire de notre mieux.Salutations,

10/10 – Excellent

Isabelle, levis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Vue imprenable sur la piste de courses ! Chambre propre et de bon goût ! Accès intérieur au casino et restaurants
Séjour de 2 nuits en avril 2024
Hotel Manager - Rami Zok a répondu le 25 avr. 2024
Thank you for taking the time to review Great Canadian Casino Resort Toronto. We are very much delightful to read such positive comments regarding racetrack rooms and casino. We hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Excellent

chantal

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super bel hôtel
Séjour de 1 nuit en avril 2024
Hotel Manager - Rami Zok. a répondu le 21 avr. 2024
Dear Chantal, We thank you for taking the time for giving us such a rating. It is always a pleasure to receive positive feedback. We look forward to seeing you again.

8/10 – Bien

Lac long

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loin de tout
Séjour de 3 nuits en janvier 2024
Hotel Manager - Rami Zok a répondu le 12 janv. 2024
Cher Lac Long Ly,Merci pour votre évaluation. Nous apprécions vraiment cela. Nous faisons toujours de notre mieux pour offrir un service de qualité.Salutations,

10/10 – Excellent

Valérie, Terrebonne

Voyage de couple
Points forts : Propreté, commodités
Le service, les employés, l’hébergement! Et l’ensemble était super.
Séjour de 2 nuits en novembre 2023
Hotel Manager - Rami. Zok a répondu le 15 nov. 2023
Merci de nous avoir attribué une telle note. Nous sommes ravis de voir que vous avez apprécié tous les aspects de votre séjour a l’hotel et que le personnel a contribué à votre confort et à votre plaisir. Nous espérons avoir le plaisir de vous accueillir prochainement. Cordialement

10/10 – Excellent

Yassine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Magnifique hôtel
Séjour de 1 nuit en octobre 2023
Hotel Manager - Rami. Zok a répondu le 5 oct. 2023
Dear Yassine,We thank you for taking the time for giving us such a rating.It is always a pleasure to receive positive feedback.We look forward to seeing you again.Kind regards,

10/10 – Excellent

luc

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
great hotel great service
Séjour de 2 nuits en octobre 2023
Hotel Manager - Rami. Zok a répondu le 5 oct. 2023
Dear Luc,We thank you for taking the time for giving us such a rating.It is always a pleasure to receive positive feedback.We look forward to seeing you again.Kind regards,

10/10 – Excellent

Ghislain

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Casino
Séjour de 1 nuit en mai 2024

10/10 – Excellent

William S, Windsor

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the overall omniscient can't wait to see and stay again once its completed.
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok. a répondu le 23 mai 2024
Dear William, We are glad you enjoyed the overall experience! It is exciting to hear that you are looking forward to staying again once all our facilities are completed. If you have any specific feedback or suggestions, feel free to share them. Your input can help make the experience even better!

10/10 – Excellent

Jack

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and friendly staff
Séjour de 2 nuits en mai 2024
Hotel Manager - Rami Zok. a répondu le 22 mai 2024
Dear Jack, Thank you for choosing the Great Canadian Casino Resort Toronto for your stay. We are satisfied to read that you did enjoy all aspects of your stay with us and found our hotel clean and team members friendly. We hope to have the pleasure of welcoming you again in the future.Kind Regards,

8/10 – Bien

Cheng Man, Russell

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok. a répondu le 23 mai 2024
Dear Cheng Man, thank you for sharing your positive experience with us. It appears that you enjoyed most aspects of your stay. We look forward to welcoming you back soon. Please feel free to let us know if you need any further assistance or if there is anything we could improve upon to achieve a perfect score next time.

8/10 – Bien

Cheng Man, Russell

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The rooms are spacious and nicely renovated.
Séjour de 2 nuits en mai 2024
Hotel Manager - Rami Zok. a répondu le 22 mai 2024
Dear Cheng Man, Thank you for choosing the Great Canadian Casino Resort Toronto for your stay. We are thrilled that you enjoyed every aspect of your visit and found our accommodations spacious and nicely renovated. Our team works diligently to ensure the comfort and satisfaction of each and every guest. We look forward to welcoming you back in the future.

10/10 – Excellent

Anessa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love this hotel and the Staff is Amazing! Especially the British guy at the reception.
Séjour de 3 nuits en mai 2024
Hotel Manager - Rami Zok. a répondu le 22 mai 2024
Dear Anessa, Thank you for choosing the Great Canadian Casino Resort Toronto for your stay. We appreciate you taking the time to review our resort, and we’re delighted to read such positive comments. It’s wonderful to hear that your experience was excellent. I will share your compliments with our fellow team member, Syed. I am sure this will serve as motivation for all our team members. We hope your next visit will be just as satisfactory.

10/10 – Excellent

Dyanand

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok a répondu le 21 mai 2024
Dear Dyanand,Thank you for your perfect rating. Your words keep us motivated.Regards,

10/10 – Excellent

Brenda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Hotel Manager - Rami Zok. a répondu le 22 mai 2024
Dear Brenda, Dear Maung, Thank you for choosing the Great Canadian Casino Resort Toronto for your stay and for taking the time to share your feedback. We are pleased to see that you enjoyed all aspects of your visit resulting in a satisfactory rating. We hope to have the pleasure of welcoming you again in the future.Warm regards,

10/10 – Excellent

Dyanand

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and courteous staff, very accommodating , would definitely recommend and stay again
Séjour de 2 nuits en mai 2024
Hotel Manager - Rami Zok a répondu le 21 mai 2024
Dear Dyanand,Thank you for the compliments.Regards,

10/10 – Excellent

Gary

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome Hotel and room
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok a répondu le 21 mai 2024
Dear Gary,We are delighted that you enjoyed your hotel stay with us.Thank you,

10/10 – Excellent

Andre, Burford

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was spotless.
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok. a répondu le 17 mai 2024
Dear Andre, Thank you for choosing The Great Canadian Casino Resort Hotel Toronto for your stay. We appreciate your feedback and look forward to welcoming you back soon. We hope your next visit with us is just as satisfactory.

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great property hotel was clean
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok. a répondu le 15 mai 2024
Dear Jennifer, Thank you for taking the time to share your review of our hotel. We are thrilled to hear that you loved every part of your stay based on your rating. We look forward to welcoming you back soon. Warm regards,

10/10 – Excellent

Brenda, Toronto

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami. Zok a répondu le 13 mai 2024
Dear Brenda, We thank you for taking the time for giving us such a rating.It is always a pleasure to receive positive feedback.We look forward to seeing you again Kind regards,

10/10 – Excellent

Carolyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great beds great sleep
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok. a répondu le 15 mai 2024
Dear Carolyn, We are glad you stayed with us at the Great Canadian Casino Resort Hotel Toronto. Happy to hear everything went smoothly during your visit. Can’t wait to welcome you back soon.

6/10 – Acceptable

todd, Huntsville

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Not very helpful front desk and attention to Customer service.
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami. Zok a répondu le 13 mai 2024
Dear Todd, We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas. We hope to have the chance to welcomeyou back again.

10/10 – Excellent

Hyunlee

Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok. a répondu le 9 mai 2024
Dear Hyunlee, Thank you for choosing the Great Canadian Casino Resort Toronto for your stay. We are delighted to read that you did enjoy all aspects of your stay with us and that the team did a great job in ensuring that. We look forward to your next visit. Kind regards

10/10 – Excellent

Erin

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Has a lot to do.
Séjour de 1 nuit en mars 2024
Hotel Manager - Rami Zok. a répondu le 9 mai 2024
Dear Erin, Thank you for choosing the Great Canadian Casino Resort Toronto for your stay. We are delighted to read that you did enjoy all aspects of your stay with us and that our resort offerings met your expectations. We hope to have the pleasure of welcoming you again in the future.Warm regards

4/10 – Médiocre

Christopher

Voyage en famille
there was no place whatsoever to enjoy buffet style breakfast. No continental breakfast, you only could rely on fast food franchise joints that were available at the casino only. That meant that you either had to get room service, or nothing at all if you had a family member with you that was under age. Because the food was only available on the casino floor and that meant that our 17-year-old daughter was not able to come with us to get a nice dinner at the restaurant
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok a répondu le 10 mai 2024
Dear Christopher,I would like to thank you for choosing Great Canadian Casino Resort Toronto for your destination in Toronto moreover for taking the time to pen down such detailed online comments. It is important to hear from our guests to improve and maintain quality. We will share your feedback regarding breakfast buffet and other food options on site with our F&B team. We do have hotel bolly bar where minor can have food other then room service. We strive to provide a superior service experience for every guest; therefore, your feedback is very important to us.Thank you again for sharing your experience, and we hope your next visit will be more pleasant then last one.Regards,

8/10 – Bien

David

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Resort is still under construction. Facilities are extremely limited.
Séjour de 1 nuit en mai 2024
Hotel Manager - Rami Zok. a répondu le 9 mai 2024
Dear David, Thank you for your feedback and for choosing to stay with us at The Great Canadian Casino Resort Toronto. We apologize for any inconvenience caused by our ongoing construction, as we work to complete our facilities and provide the complete range of services soon. We hope by your next visit with us all the work will be complete. Warm regards,

10/10 – Excellent

Steve

Points forts : État et installations de l’hébergement
Coming from the north, it was very easy to drive !
Séjour de 2 nuits en avril 2024
Hotel Manager - Rami Zok a répondu le 6 mai 2024
Dear Steve,Thank you for the rating. We are delighted that we you enjoyed your stay with us. The property is conveniently located along highway 27 and the airport as well. We would be more than glad to welcome you again.Regards,

8/10 – Bien

Nick

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
great stay, however still no pool so the kids were stuck in the rooms, hoping you get this opened up soon as i will be back July 13 for Neyo
Séjour de 2 nuits en mai 2024
Hotel Manager - Rami Zok a répondu le 6 mai 2024
Dear Nick,Thank you for your review. We are positively hopeful that the pool and other amenities are open by July 2024. We look forward on seeing you again on your next visit.Regards,

10/10 – Excellent

Vanessa

Séjour de 1 nuit en mai 2024

2/10 – Terrible

Sienna

Séjour de 1 nuit en avril 2024

2/10 – Terrible

Linda

Voyage en groupe
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Didn't like that the parking was so far from the front entrance. They charged a spa fee but the pool, sauna and hot tub were not open. The shower in the accessible room was not installed properly and it flooded the bathroom floor and the entrance to the room. It made the bathroom floor very slippery. When I mentioned it at check out they said they were aware of the condition and were looking into it. Then they should not have rented it out if they knew this is what was happening.
Séjour de 2 nuits en avril 2024
Hotel Manager - Rami Zok a répondu le 1 mai 2024
Dear Linda,Thank you for your feedback. This is helpful in the continuous improvement of the hotel facilities particularly for the shower in the accessible room. We do not charge a spa fee but we do charge a resort fee that I believe you were referring to. The pool will be open soon and this will make a more complete experience. We would like to offer you a free of charge late check out fee when you come back. Please inform the manager on duty to avail. We hope to see you again. Regards,

6/10 – Acceptable

Sienna

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not worth the price and watch out for hidden fees
Séjour de 1 nuit en avril 2024
Hotel Manager - Rami Zok a répondu le 1 mai 2024
Dear Sienna,Thank you for the feedback. We value each comment whether its positive or negative as we prepare for our grand opening and beyond. We apologize as we did not satisfy your expectations. Our commitment is to provide quality service that will make our guests always return. We are looking forward to see you again.Regards,

10/10 – Excellent

Deborah

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was so clean and quiet.
Séjour de 3 nuits en avril 2024
Hotel Manager - Rami. Zok a répondu le 30 avr. 2024
Dear Deborah, Thank you for providing feedback on your recent experience. We take pride inproviding a clean and comfortable space for all of our guests. so, our teamappreciates that you noticed. We look forward to seeing you again soon!

8/10 – Bien

Long

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
CONVIENT TO MOST LOCATIONS AND VENUES
Séjour de 2 nuits en avril 2024
Hotel Manager - Rami. Zok a répondu le 30 avr. 2024
Dear Long, Thank you for sharing this positive review. We appreciate our location just as muchas you do. We hope you’ll stop by again soon when you’re in the neighborhood.

2/10 – Terrible

Luke

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Raymond

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Arrived early, they allowed us to check in without extra fees. Beautiful property
Séjour de 1 nuit en avril 2024
Hotel Manager - Rami. Zok a répondu le 30 avr. 2024
Dear Raymond, Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us.We hope you’ll visit us again soon!

4/10 – Médiocre

juanita

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Poor check in service, hotel signs directs you no where. Going in circles to find hotel entrance in the parking lot. Once you find it, Have to walk so far to get to desk. Worst check in service. Poor room service. No swimming pool. Poor set up in washroom, no shelves in shower, had to place items like your shampoo on the floor.
Séjour de 1 nuit en avril 2024
Hotel Manager - Rami Zok a répondu le 1 mai 2024
Dear Juanita,Thank you for the feedback. We sincerely apologize about your recent experience during check in. Rest assured that your feedback is valued and will be of great help for the Training and Development of our team members. We want to make it up to you by offering a late check out when you come back. Please reach out to the manager on duty for this arrangement.Regards,

10/10 – Excellent

Libby

Séjour de 2 nuits en avril 2024
Hotel Manager - Rami Zok a répondu le 21 mai 2024
Dear Libby,Thank you for the five star rating.Regards,

10/10 – Excellent

Haroun

Séjour de 1 nuit en avril 2024
Hotel Manager - Rami Zok a répondu le 21 mai 2024
Dear Haroun,Thank you for the great review. Guests like you keep us always motivated.Regards,

10/10 – Excellent

Mylene

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Complicated to find the right parking
Séjour de 2 nuits en avril 2024
Hotel Manager - Rami. Zok a répondu le 29 avr. 2024
Dear Mylene, Thank you for taking the time to share your feedback. Sorry for the inconvenience. Our goal is to work as a team to improve! We hope to see you again to change your expectations. Sincerely,

8/10 – Bien

Donna

Voyage de couple
I liked how big it is. I didn’t like that it was so big. Lol
Séjour de 2 nuits en avril 2024
Hotel Manager - Rami. Zok a répondu le 29 avr. 2024
Dear Donna, Thank you for taking the time to share your experience with us. We hope to have the opportunity to welcome you again!

6/10 – Acceptable

Ahmet

Séjour de 1 nuit en avril 2024
Hotel Manager - Rami Zok a répondu le 21 mai 2024
Dear Ahmet,Thank you for the rating. We would like to reach out and discuss more about your recent experience. Please dont hesitate to email us greatcanadian01@gmail.com so we can further address your concerns.Regards,

10/10 – Excellent

William S, Windsor

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Never seen a Hotel with a movie theater and all the other amenities and a Mall coming as well Loved it I was so comfortable, it will be the only place I stay in years to come. About the only missing is a shuttle service to and from both Train and Airport service
Séjour de 1 nuit en avril 2024
Hotel Manager - Rami Zok a répondu le 28 avr. 2024
Dear William S,Thank you for the compliments. We are delighted that you enjoyed your stay with us. In the future, we may offer shuttle service and from the airport. We are looking forward for your next visit again.Regards,

10/10 – Excellent

Victor

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hotel Manager - Rami. Zok a répondu le 29 avr. 2024
Dear Victor, Thank you so much for your lovely review! Hope to see you again soon!

6/10 – Acceptable

Stephen

Points forts : Propreté
Go if you like the gambling vibe. I did not like the extra 19 dollar tax. No shuttle from airport
Séjour de 1 nuit en avril 2024
Hotel Manager - Rami Zok a répondu le 28 avr. 2024
Dear Stephen,Thank you for the review. We really appreciate it. I am unsure which are you referring to for the extra 19 tax. Taxes are Harmonized Sales Tax and Municipal Accommodation Tax that are mandated by the government which is technically included on you prepaid reservation. We do have a resort fee that is 19.99 plus tax. This resort fee includes the overall experience of the property from wifi, parking etc. Unfortunately, as of this time we do not have shuttle to and from the airport. In the near future, we may offer this service.Regards,

10/10 – Excellent

Chinonso

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Hotel Manager - Rami Zok a répondu le 28 avr. 2024
Dear Chinonso,Thank you for the five star rating. We are glad you enjoyed your stay.Regards,

10/10 – Excellent

Owen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Enjoyed the property very much
Séjour de 1 nuit en avril 2024
Hotel Manager - Rami. Zok a répondu le 28 avr. 2024
Dear Owen,Thank you so much for your positive feedback! It makes us incredibly happy to know we provided you with an excellent experience.We look forward to seeing you again. Sincerely,

10/10 – Excellent

Stephen

Séjour de 10 nuits en avril 2024
Hotel Manager - Rami Zok. a répondu le 15 mai 2024
Dear Stephen, Thank you for choosing the Great Canadian Casino Resort Toronto for your stay. We are pleased to see that you had a great stay in all aspects. We look forward to your return.

10/10 – Excellent

Aaron

Séjour de 1 nuit en avril 2024
Hotel Manager - Rami Zok. a répondu le 15 mai 2024
Dear Aaron, We are really happy you picked our casino resort in Toronto for your visit. It is great to hear that you liked everything based on your rating of our property. Our team is glad they could make your stay better. We look forward to seeing you again. Best wishes!