Title: Sercotel Toledo Imperial - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sercotel Toledo Imperial Pet-friendly hotel with a 24-hour front desk connected to the convention center in Toledo ![Interior detail](https://images.trvl-media.com/lodging/1000000/570000/562000/561911/40214656.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/570000/562000/561911/45ec3038.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/570000/562000/561911/e77884e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/570000/562000/561911/7cd08b7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Room](https://images.trvl-media.com/lodging/1000000/570000/562000/561911/aa64b51e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Toledo City Center, Sercotel Toledo Imperial combines comfort with practicality. Guests enjoy WiFi, a gym, and a business center. The hotel ensures a smooth, hassle-free visit to this historic Spanish city. 7.6 Good ## Popular amenities - Breakfast available - Housekeeping - 24/7 front desk - Pet-friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=561911&PinnedHotelID=561911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=561911&PinnedHotelID=561911&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=561911&PinnedHotelID=561911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=561911&PinnedHotelID=561911&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=561911&PinnedHotelID=561911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=561911&PinnedHotelID=561911&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=561911&PinnedHotelID=561911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=561911&PinnedHotelID=561911&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/570000/562000/561911/676fdf22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room 8.0 Very good 3 reviews ### Highlights TV Bidet Hair dryer Private bathroom Digital channels Wardrobe or closet Desk Daily housekeeping - 151 sq ft - Sleeps 2 - 2 Twin Beds ![Basic Room](https://images.trvl-media.com/lodging/1000000/570000/562000/561911/aa64b51e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 7.6 Good 4 reviews ### Highlights TV Bidet Hair dryer Private bathroom Digital channels Wardrobe or closet Desk Daily housekeeping - 151 sq ft - Sleeps 2 - 2 Twin Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/570000/562000/561911/bc7a47d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room 10.0 Exceptional 1 review ### Highlights TV Bidet Hair dryer Private bathroom Digital channels Wardrobe or closet Desk Daily housekeeping - 75 sq ft - Sleeps 1 - 1 Twin Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/570000/562000/561911/c7b3641e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights TV Bidet Hair dryer Private bathroom Digital channels Wardrobe or closet Desk Daily housekeeping - Sleeps 3 - 3 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FToledo-Hotels-Sercotel-Toledo-Imperial.h561911.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FToledo-Hotels-Sercotel-Toledo-Imperial.h561911.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.85768%2C-4.02135&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4DBaFLUwco0ra2_n9w6wOWe33Y4=) Horno De Los Bizcochos 5, Toledo, 08036 #### What's nearby - Toledo Cathedral - 3 min walk - 0.3 km - Alcazar - 3 min walk - 0.3 km - Plaza de Zocodover - 3 min walk - 0.3 km - San Juan de los Reyes Monastery - 12 min walk - 1.0 km - San Martin Bridge - 14 min walk - 1.2 km #### Getting around - Toledo (XTJ-Toledo Train Station) - 17 min walk #### Restaurants - ‪Cafe di Roma - ‬3 min walk - ‪Mesón Solarejo - ‬3 min walk - ‪Batata Y Olé! - ‬3 min walk - ‪Il Cappuccino - ‬2 min walk - ‪Caferería Wamba - ‬4 min walk ## About this property ### Sercotel Toledo Imperial Hotel located in Toledo City Center Sercotel Toledo Imperial provides babysitting and more. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises Room features All guestrooms at Sercotel Toledo Imperial have amenities such as free WiFi. More conveniences in all rooms include: - Bathrooms with bidets and tubs or showers - 32-inch TVs with cable channels - Wardrobes/closets, on-request microwaves, and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/10000/2200/2131/8ab396bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carlos V Toledo City Center - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,003 reviews CA $84 CA $93 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=2131&PinnedHotelID=2131&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/22200/22176/f95d552d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sercotel Alfonso VI Toledo City Center - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 1,000 reviews CA $105 CA $115 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=22176&PinnedHotelID=22176&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4770000/4761900/4761826/361ffbb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel YIT Conquista de Toledo Toledo City Center - Free WiFi - Air conditioning - Breakfast available - Business services 7.8 Good 385 reviews CA $69 CA $76 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=4761826&PinnedHotelID=4761826&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/6000000/5820000/5813500/5813495/6da922fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Domus Plaza Zocodover Toledo City Center - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 9.0 Wonderful 257 reviews CA $66 CA $73 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=5813495&PinnedHotelID=5813495&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/3000000/2540000/2532500/2532490/46ed669c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Isabel Toledo City Center - Free WiFi - Air conditioning - Breakfast available - Parking available 9.2 Wonderful 1,003 reviews CA $95 CA $105 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2532490&PinnedHotelID=2532490&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1580000/1570500/1570448/51e67767.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Eurico Toledo City Center - Free WiFi - Air conditioning - Breakfast available - Business services 8.4 Very good 234 reviews CA $77 CA $85 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1570448&PinnedHotelID=1570448&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3200000/3197700/3197687/d067a481.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YIT Puerta Bisagra Toledo City Center - Free WiFi - Air conditioning - Breakfast available - Housekeeping 8.4 Very good 406 reviews CA $68 CA $75 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=3197687&PinnedHotelID=3197687&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/6800/6711/b5a223fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pintor El Greco Toledo City Center - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 1,013 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=6711&PinnedHotelID=6711&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12070000/12064800/12064714/0923bfba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Cigarrales Toledo - Pool - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 497 reviews CA $57 CA $63 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=12064714&PinnedHotelID=12064714&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/3000000/2250000/2245300/2245204/f5951e28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Toledo Toledo - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 162 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=2245204&PinnedHotelID=2245204&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour offsite parking (EUR 15 per night) ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11 for adults and EUR 11 for children ### Family friendly - Babysitting - Microwave on request ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Turndown service ### Accessibility - No elevator - Tile flooring in room ### More - 1 building - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with digital channels ### Food and drink - Microwave on request ### More - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 22 lbs per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 11 for adults and EUR 11 for children - Nearby parking fee: EUR 15 per night(164 ft away; open 24 hours) - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Cashless transactions are available ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Hotel Imperial Toledo Hotel Toledo Imperial Imperial Hotel Toledo Imperial Toledo Toledo Hotel Imperial Toledo Imperial Toledo Imperial Hotel Hotel Toledo Imperial Sercotel Toledo Imperial Hotel Sercotel Toledo Imperial Toledo Sercotel Toledo Imperial Hotel Toledo ## Frequently asked questions ### Is Sercotel Toledo Imperial pet-friendly? > Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Sercotel Toledo Imperial? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Sercotel Toledo Imperial on Nov 17, 2025 start from CA $80.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Toledo-Hotels-Sercotel-Toledo-Imperial.h561911.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Sercotel Toledo Imperial? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Sercotel Toledo Imperial? > Check-out is at noon. ### Where is Sercotel Toledo Imperial located? > Located in Toledo City Center, this hotel is steps from Alcazar, Teatro de Rojas, and Mezquita de Tornerias. Santa Cruz Museum and Plaza de Zocodover are also within 5 minutes. Toledo (XTJ-Toledo Train Station) is 17 minutes by foot and Toledo Station is 17 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sercotel Toledo Imperial Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.4 Location ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 43 8 - Good 65 6 - Okay 43 4 - Poor 9 2 - Terrible 9 ### 6/10 Okay #### Laura Aug 19, 2025 Liked: Staff & service, amenities Disliked: Cleanliness Muy buena ubicación. Personal de recepción muy agradable. La habitación amplia, pero nada silenciosa. El bidet perdía agua y una de las sábanas estaba sucia con pelos. ##### Laura Stayed 1 night in Aug 2025 ### 10/10 Excellent #### kyros Jul 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Recomendado, es un punto estratégico para salir a conocer. ##### kyros Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Dianelis Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper céntrico el lugar y cerca de lugares con buena comida fácil para caminar alrededor de la zona las chicas que nos atendieron súper lindas y agradables nos ayudaron con el cambio de habitación para estar más cómodas y las atracciones súper cerca de la zona . Muy tranquilo el lugar y el desayuno estaba divino vale totalmente la pena pasar unos días en este hotel que da muy buena vibra . Agradecemos mucho la atención ##### Dianelis Stayed 1 night in Jun 2025 ### 10/10 Excellent #### HIDEKI May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities メスキータまで歩いて10分くらいで近く、スタッフのサービスも良くて十分なホテルです。 ##### HIDEKI Stayed 1 night in May 2025 ### 8/10 Good #### Mercedes Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lo único que no nos gustó fue que se oye todo lo que sucede en las habitaciones de al lado. ,La ducha, cuando se utiliza el WC,conversaciones.El resto muy bien, la cama muy confortable. ##### Mercedes Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Marlen Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La señora Susana, muy atenta nos ayudo con todo lo que necesitamos ##### Marlen Stayed 1 night in Mar 2025 ### 6/10 Okay #### Verified traveller Mar 17, 2025 Liked: Cleanliness, staff & service #### Buena experiencia Excelente ubicación! La recepcionista fue muy amable ☺️ También tienen detalles que dejan por la noche en recepción , algún tentempié ! Aunque la habitación la encontré un poco fría , pero se podía poner el aire caliente! ##### Verified traveller Stayed 1 night in Mar 2025 ### 8/10 Good #### Urdi Helene Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Good value for your money Nice hotel for a 3\* because in center of town and car parking nearby. Very good breakfast buffet at hotel 50m from the hotel. ##### Urdi Helene Stayed 2 nights in Mar 2025 ### 8/10 Good #### Carlos Mar 8, 2025 Liked: Staff & service, room comfort #### Normal. Nada especial La estancia agradable. Las instalaciones de la habitación un poco viejitas ##### Carlos Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### patty lee Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great central location. The lady let us check in early at 11am! They gave us 2 bottle waters/day. 3 sofas, coffee vending machine & snack/soda vending machine in lobby. ##### patty lee Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Santiago Feb 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and great service ##### Santiago Stayed 1 night in Jan 2025 ### 6/10 Okay #### Domingo Jan 12, 2025 #### Buen dia en Toledo Ubicación muy buena ,  limpio, la habitacion justa  y antigua el aire acondicionado funciona bien pero con mucho ruido, suenan mucho las cañerías y los desagües de otras habitaciones, las recepcionistas agradables por la noche no hay relacion calida precio no esta mal ##### Domingo Stayed 1 night in Jan 2025 ### 8/10 Good #### LUISA FERNANDA Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien, pero por las noches se escucha el baño de las habitaciones de arriba. ##### LUISA FERNANDA Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller Dec 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnifica situación y limpieza Muy limpio, camas comodas y magnifica situación enfrente del Alcazar. ##### Verified traveller Stayed 1 night in Dec 2024 ### 8/10 Good #### Rafael Nov 18, 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities Lo mejor los profesionales de recepción, tanto Marta como Ernesto son dos grandes profesionales, atentos,simpáticos,serviciales…. ##### Rafael Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Rogelio Oct 20, 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities Room had no AC , showers didn’t work properly , had to sleep with the windows open ##### Rogelio Stayed 2 nights in Oct 2024 ### 6/10 Okay #### MLuz Oct 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En hotelito cómodo para una noche de descanso ##### MLuz Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Rafael, Cadiz Aug 2, 2020 El hotel está cerrado, nadie me avisó y luego imposible contactar con expedia ##### Rafael Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Maria Jose Jul 2, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### una vergüenza El hotel estaba cerrado y en la web de hotels.com no me aviso, por lo que me encontre en Toledo sin sitio donde dormir. Estpy muy decepcionada con el servicio, no volvere a contratar nada ##### Maria Jose Stayed 1 night in Jun 2020 ### 2/10 Terrible #### Verified traveller Jul 2, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Llegue a las 9 de la noche a Toledo, con mi reserva de hotel, y estaba cerrado y no cogían ni el teĺefono. Una sinvergonzonería. Estoy indignado y no se si llegaré a reclamar por la via legal. ##### Verified traveller Stayed 1 night in Jun 2020 ### 2/10 Terrible #### Cárol Jul 1, 2020 Disliked: Cleanliness, staff & service Al llegar al hotel, hemos visto que el establecimiento estaba cerrado. No han avisado ustedes de la no disponibilidad. Hemos tenido que recorrer Toledo en busca de hotel. Quiero poner una reclamación ##### Cárol Stayed 1 night in Jun 2020 ### 2/10 Terrible #### JUAN MANUEL Jun 29, 2020 #### Hotel Cerrado No puedo opinar nada después de ir estaba cerrado. ##### JUAN MANUEL Stayed 1 night in Jun 2020 ### 2/10 Terrible #### Antonio Dec 10, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DECEPCION EN TOLEDO IMPERIAL HABITACION SUCIA Y ESCUETA. UBICACION BIEN, RECEPCION BIEN PERO CHICA DEL BUFFET MUY MAL EDUCADA Y MALOS MODALES. EN GENERAL MUY MAL, LAS FOTOS SON ENGAÑOSAS. ##### Antonio Stayed 1 night in Dec 2019 ### 6/10 Okay #### Verified traveller Nov 21, 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Buena ubicación, pero calidad cuestionable. La calefacción se apagaba cuando te levas la tarjeta, con lo cual, cuando vuelves, la habitación esta muy fria. A parte, la calefacción hacía un ruido espantoso, difícil para conciliar sueño. Mi habitación tenía dos ventanas grandes y ninguna de las dos cerraba bien. Estas son cosas a mejorar en un hotel de 3 estrellas. La atención en recepción, perfecta y la ubicación inmejorable, en ese sentido totalmente recomendable. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Holly Nov 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great spot! Was in an excellent spot! Across the street from the Alcazar. The city bus tour leaves nearby. A cool restaurant with a view just down the way. There is also parking nearby. ##### Holly Stayed 1 night in Oct 2019