Title: Mandarin Oriental, Tokyo (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mandarin Oriental, Tokyo Travelers rejuvenate with aromatherapy sessions and Pilates classes at this Tokyo sanctuary where wellness meets urban luxury ## Photo gallery for Mandarin Oriental, Tokyo ![Sauna, hot tub, steam room, body treatments, aromatherapy - Mandarin Oriental, Tokyo (Tokyo)](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/716145b6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/43cf32c5-99ef-41af-8373-3c5d3b38827b-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby - Mandarin Oriental, Tokyo (Tokyo)](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/a6ebc796.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mandarin Corner Suite King - Mandarin Oriental, Tokyo (Tokyo)](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/0096ff9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Mandarin Oriental, Tokyo (Tokyo)](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/63b08347.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mandarin Oriental in Tokyo's vibrant heart offers easy access to Ueno Park's tranquil paths. Guests can book spa treatments or join yoga classes between sightseeing. Nine distinctive restaurants and two stylish bars provide perfect settings to savor the day's adventures. ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Pet friendly - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=1340774&PinnedHotelID=1340774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=1340774&PinnedHotelID=1340774&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=1340774&PinnedHotelID=1340774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=1340774&PinnedHotelID=1340774&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1340774&PinnedHotelID=1340774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1340774&PinnedHotelID=1340774&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1340774&PinnedHotelID=1340774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1340774&PinnedHotelID=1340774&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Deluxe King Room ![Deluxe King Room](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/1a1c5257.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room 7.4 Good 8 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 538 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/86a1ab86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 538 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Mandarin Grand King ![Mandarin Grand King](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/617f40b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mandarin Grand King 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 646 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Mandarin Grand Twin ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/58d6a835.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mandarin Grand Twin 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 646 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ### View all photos for Mandarin Suite King ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/f384bb48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mandarin Suite King 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 1076 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Premier King Room ![Deluxe Premier King Room](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/a62d4754.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premier King Room 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 538 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Premier Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/86a1ab86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premier Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 538 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Premier Suite King ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/10b8bbc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite King ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 969 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Corner King ![Deluxe Corner King](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/dbe99d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Corner King 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 538 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Oriental Suite King ![Oriental Suite King](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/0f74e801.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Oriental Suite King ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 1076 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Mandarin Suite Twin ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/f384bb48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mandarin Suite Twin ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 646 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Mandarin Corner Suite King ![Mandarin Corner Suite King](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/0096ff9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mandarin Corner Suite King ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Eco-friendly toiletries - 1076 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Suite Twin ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1350000/1340800/1340774/10b8bbc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite Twin ### Highlights Soundproofed Air conditioning Free cribs/infant beds HDTV Pillow menu Premium bedding Blackout drapes/curtains Separate bedroom - 1076 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![2 bars/lounges](https://images.trvl-media.com/lodging/1000000/10000/6600/6567/7497853a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel Chiyoda - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Mandarin-Oriental-Tokyo.h1340774.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Mandarin-Oriental-Tokyo.h1340774.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.68742%2C139.77304&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eZ1A5FOC961MEnNTpXWFmPESuBo=) 2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328 #### What's nearby - Nihonbashi Mitsui Hall \- 3 min walk \- 0.3 km - Bank of Japan \- 3 min walk \- 0.3 km - Imperial Palace East Gardens \- 13 min walk \- 1.1 km - Tokyo International Forum \- 18 min walk \- 1.6 km - Tokyo Imperial Palace \- 4 min drive \- 2.7 km #### Getting around - Shinnihombashi Station - 2 min walk - Kanda Station - 7 min walk - Narita Intl. Airport (NRT) - 61 min drive #### Restaurants - ‪CRAFTROCK BREW PUB & LIVE - ‬1 min walk - ‪Gino Sorbillo Artista Pizza Napoletana - ‬1 min walk - ‪千疋屋総本店 - ‬1 min walk - ‪ISHIYA NIHONBASHI - ‬1 min walk - ‪シンガポール 海南鶏飯 - ‬1 min walk ## About this property ### Mandarin Oriental, Tokyo Luxury hotel near Ueno Park Located close to Tokyo Imperial Palace and Tokyo Dome, Mandarin Oriental, Tokyo provides 2 coffee shops/cafes, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage, reflexology, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Yoga classes and Pilates classes are offered at the 24-hour health club; Mandarin Oriental, Tokyo also has 2 bars, conference space, and a hot tub. Guests can connect to in-room WiFi (surcharge). You'll also find perks like: - Buffet breakfast (surcharge), valet parking (surcharge), and express check-out - A front-desk safe, an elevator, and free newspapers - A banquet hall, 15 meeting rooms, and ATM/banking services - Guest reviews say great things about the helpful staff Room features All 179 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Extra amenities include: - Changing tables, baby baths, and childcare services - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with designer toiletries and separate tubs/showers - HDTVs with premium channels and DVD players - Recycling, electric kettles, and heating ### Awards and affiliations Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveler Gold List of the world's best places to stay. ## Similar properties ![Panoramic Suite](https://images.trvl-media.com/lodging/43000000/42660000/42659500/42659484/acc6f828.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Tokyo at Otemachi Chiyoda - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 392 reviews CA $954 CA $1,210 total Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=42659484&PinnedHotelID=42659484&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive lounge](https://images.trvl-media.com/lodging/1000000/420000/416500/416454/f4d6cc22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palace Hotel Tokyo Chiyoda - 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Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=33333699&PinnedHotelID=33333699&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, body treatments, facials, manicures and pedicures](https://images.trvl-media.com/lodging/2000000/1240000/1235400/1235351/a0af6b2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conrad Tokyo Minato - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 981 reviews CA $352 CA $449 total Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1235351&PinnedHotelID=1235351&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114240000/114235600/114235504/bedb847f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Tokyo Minato - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 18 reviews CA $686 CA $875 total Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=114235504&PinnedHotelID=114235504&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13577/e6743abe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Capitol Hotel Tokyu Chiyoda - Pool - Hot tub - Spa - Free WiFi 9.8 Exceptional 1,002 reviews CA $653 CA $826 total Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=13577&PinnedHotelID=13577&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (JPY 1,500 per night) - In-room WiFi speed: 25+ Mbps - Available in some public areas: WiFi (JPY 1,500 per night) ### Parking and transportation - Covered valet parking on site (JPY 6,500 per day; includes in/out privileges) - Limited onsite valet parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 8,855 for adults and JPY 4,428 for children - 2 bars/lounges - 2 coffee shops/cafes - 9 restaurants - Snack bar/deli ### Things to do - 24-hour health club - Fitness classes - Full-service spa - Pilates classes - Yoga classes ### Family friendly - Baby bath - Baby toys - Changing table - Children's games - Children's toys - DVD player - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Stroller ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 15 meeting rooms - 5,920 square feet of conference space ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - In-room massages - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Steam room ### Accessibility - Elevator ### More - Ballroom - Banquet hall - Eco-friendly cleaning products used - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - DVD player - Flat-screen TV with premium digital channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Eco-friendly toiletries - Free daily newspapers - Heating (climate-controlled) - Laptop-compatible safe - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 20 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of JPY 22770 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 10000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children - Fee for in-room wireless internet: JPY 1500 per night (rates may vary) - Fee for wireless internet in public areas: JPY 1500 per night (rates may vary) - Covered valet parking fee: JPY 6500 per day (in/out privileges) - Pet fee: JPY 22770 per accommodation, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: JPY 10000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Onsite parties or group events are strictly prohibited This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property Guests under 16 years old are not allowed in the fitness facility or hot tub Guests under 16 years old are not allowed in the spa ### Property is also known as Mandarin Oriental Tokyo Hotel Mandarin Oriental Hotel Tokyo Mandarin Oriental Tokyo Tokyo Mandarin Oriental Chuo Mandarin Oriental Mandarin Oriental Chuo Mandarin Oriental, Tokyo Hotel Chuo Mandarin Oriental, Tokyo Japan Mandarin Tokyo Mandarin Oriental Tokyo Mandarin Oriental, Tokyo Hotel Mandarin Oriental, Tokyo Tokyo Mandarin Oriental, Tokyo Hotel Tokyo ## Frequently asked questions ### Is Mandarin Oriental, Tokyo pet-friendly? ### How much does it cost to stay at Mandarin Oriental, Tokyo? ### How much is parking? ### What time is check-in at Mandarin Oriental, Tokyo? ### What time is check-out at Mandarin Oriental, Tokyo? ### Where is Mandarin Oriental, Tokyo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mandarin Oriental, Tokyo Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 364 8 - Good 59 6 - Okay 12 4 - Poor 8 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Nakeva Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities The place was immaculate and the service was out standing. The location is also perfect for train travel. Location is connected to the G12 line. ##### Nakeva Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### julie Nov 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property with first class staff and service that makes all the difference. ##### julie Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Ana Paola Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service from the staff, the hotel room had beautiful views of the city, and the cleanness was superb. ![](https://a.travel-assets.com/ugc/hotel-reviews/34bae3c0-26ad-40d6-82fb-a0a29260c8d3-1755789459996.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ana Paola Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Andrew Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Remarkable service and experience. ##### Andrew Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Andrew Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent experience ##### Andrew Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Deems Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities first time - very impressed, but fell short of 5-stars IMHO. ##### Deems Stayed 4 nights in Oct 2025 ### 8/10 Good #### Jean Seung Aug 28, 2025 Location ##### Jean Seung Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### David Aug 11, 2025 It is definitely a great place to stay. The subway station is right downstairs. Amazing department store right next door. Fantastic restaurants on site. And I could eat breakfast here everyday for the rest of my life!!! ![View from our room](https://a.travel-assets.com/ugc/hotel-reviews/b9c74af7-84cd-40df-83e0-e1f89033dcea-1754911172929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a8484bec-e0e6-4c07-a8e4-5ca77cbf85c8-1754911173959.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/305dc0e8-e2b5-404b-be3c-c22dc3f6cce8-1754911173396.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby on 38th floor](https://a.travel-assets.com/ugc/hotel-reviews/81cf48bd-9c59-4ca0-b669-9813f9282e3f-1754911173758.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Brandon Mar 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stunning hotel, great location, amazing staff. ##### Brandon Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### JASON Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities THANK YOU VERY MUCH TO MANDARIN ORIENTAL TOKYO AND THE WHOLE TEAM FOR THE SPECTACULAR HOSPITALITY AND KINDNESS. MY WIFE AND I WERE FORTUNATE TO STAY AT YOUR HOTEL. WE WILL RECOMMEND OUR FAMILY AND FRIENDS. WE WILL SEE YOU AGAIN SOON. ##### JASON Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Dessislava Jun 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property and the staff was amazing. Everyone went beyond themselves to help and accommodate us. Recommend the hotel . I can’t wait to be back ! ##### Dessislava Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Arnold Nov 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location & staff ##### Arnold Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Risal May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was perfect ##### Risal Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Steven Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mandarin Oriental Tokyo was a fantastic way to begin our Tokyo tour! We stayed here for 4 nights prior to our cruise and absolutely loved the hotel. Staff was professional and delightful to be around, food was great in the restaurants and room service. Rooms were spacious, comfy and clean with amazing views of the Tokyo skyline! ##### Steven Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Aleena Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such an amazing hotel, great location! The service was amazing, will definitely stay there again! ##### Aleena Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Abdulmohsen Dec 22, 2025 Liked: Cleanliness Disliked: Staff & service Poor coordination and unacceptable check-out experience I booked Mandarin Oriental, Tokyo because my first experience with the brand (Barcelona) was excellent. Unfortunately, this stay did not meet expectations. The main issue was poor internal coordination—different staff gave conflicting information and I had to follow up repeatedly for simple requests. There was also confusion with my airport taxi: I was quoted one price, but after my luggage was loaded and I was seated in the taxi, I was told a completely different amount. At check-out, we were directed to exit through the back entrance due to an official delegation, and the team attempted to move us to another taxi despite our luggage already being in the original taxi arranged by the hotel. This was extremely frustrating and made us feel like an inconvenience rather than valued guests. For a hotel at this price point and reputation, this level of service and handling is unacceptable. ##### Abdulmohsen Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Gregg Jan 11, 2025 good stay ##### Gregg Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Kevin Feb 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely five star service, location and customer service ##### Kevin Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Adam Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breathtaking views. Extremely attentive and polite multilingual staff. ##### Adam Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Mark Oct 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel with excellent access to metro! Staff was great, and room was very comfortable. ##### Mark Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Gil Jun 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic vacation! We had an amazing stay! Excellent service, fantastic amenities, and overall a standout experience. ##### Gil Stayed 5 nights in May 2024 ### 10/10 Excellent #### Wang Fung Jan 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, great spa, great service and great sushi ##### Wang Fung Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Bryan Paul Dec 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing customer service and stunning views ##### Bryan Paul Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### David Jun 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent room and service ##### David Stayed 4 nights in Jun 2024 ### 8/10 Good #### Ziya Jun 8, 2025 Liked: Amenities, property conditions & facilities Good hotel, but probably you do not get not what you’d expect from a Mandarin property. The concierge stuff was poor, hotel rooms need an upgrade. ##### Ziya Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tokyo](https://www.expedia.ca/Tokyo-Hotels-Hilton-Tokyo.h22597.Hotel-Information) > > [APA Hotel Shinjuku Gyoemmae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shinjuku-Gyoen-Mae.h8353858.Hotel-Information) > > [Century Southern Tower Hotel](https://www.expedia.ca/Tokyo-Hotels-Century-Southern-Tower-Hotel.h200088.Hotel-Information) > > [Hotel Metropolitan Edmont Tokyo](https://www.expedia.ca/Tokyo-Hotels-Hotel-Metropolitan-Edmont-Tokyo.h73232.Hotel-Information) > > [The Royal Park Hotel Tokyo Haneda Airport Terminal 3](https://www.expedia.ca/Tokyo-Hotels-The-Royal-Park-Hotel-Tokyo-Haneda.h8080801.Hotel-Information) > > [Shinjuku Washington Hotel Main](https://www.expedia.ca/Tokyo-Hotels-Shinjuku-Washington-Hotel-Main.h48635.Hotel-Information) > > [Park Hyatt Tokyo](https://www.expedia.ca/Tokyo-Hotels-Park-Hyatt-Tokyo.h969939.Hotel-Information) > > [Onsen Ryokan Yuen Shinjuku](https://www.expedia.ca/Tokyo-Hotels-ONSEN-RYOKAN-YUEN-SHINJUKU.h34146464.Hotel-Information) > > [Hotel Villa Fontaine Grand Tokyo - Shiodome](https://www.expedia.ca/Tokyo-Hotels-Hotel-Villa-Fontaine-Grand-Tokyo-Shiodome.h3004050.Hotel-Information) > > [Shibuya Excel Hotel Tokyu](https://www.expedia.ca/Tokyo-Hotels-Shibuya-Excel-Hotel-Tokyu.h486569.Hotel-Information) > > [Hotel Metropolitan Tokyo Ikebukuro](https://www.expedia.ca/Tokyo-Hotels-Hotel-Metropolitan-Tokyo-Ikebukuro.h13386.Hotel-Information) > > [Shinagawa Prince Hotel](https://www.expedia.ca/Tokyo-Hotels-Shinagawa-Prince-Hotel.h18997.Hotel-Information) > > [Hotel Sunroute Plaza Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Hotel-Sunroute-Plaza-Shinjuku.h1699407.Hotel-Information) > > [Shinjuku Granbell Hotel](https://www.expedia.ca/Tokyo-Hotels-Shinjuku-Granbell-Hotel.h7737490.Hotel-Information) > > [APA Hotel Shinjuku Kabukicho Tower](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shinjuku-Kabukicho-Tower.h11598047.Hotel-Information) > > [HOTEL AMANEK Shinjuku-Kabukicho](https://www.expedia.ca/Tokyo-Hotels-Hotel-Amanek-Shinjuku-Kabukicho.h90095159.Hotel-Information) > > [APA Hotel & Resort Ryogoku Ekimae Tower](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Resort-Ryogoku-Eki-Tower.h36831902.Hotel-Information) > > [HOSHINOYA Tokyo](https://www.expedia.ca/Tokyo-Hotels-HOSHINOYA-Tokyo.h16250945.Hotel-Information) > > [JR KYUSHU HOTEL Blossom Shinjuku](https://www.expedia.ca/Tokyo-Hotels-JR-Kyushu-Hotel-Blossom-Shinjuku.h11899886.Hotel-Information) > > [Hotel Gracery Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Hotel-Gracery-Shinjuku.h9104481.Hotel-Information) > > [Grand Nikko Tokyo Daiba](https://www.expedia.ca/Tokyo-Hotels-Grand-Nikko-Tokyo-Daiba.h200300.Hotel-Information) > > [Sotetsu Fresa Inn Higashi Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Sotetsu-Fresa-Inn-Higashi-Shinjuku.h2184775.Hotel-Information) > > [Tokyo Bay Shiomi Prince Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Bay-Shiomi-Prince-Hotel.h44877300.Hotel-Information) > > [Tokyu Stay Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Tokyu-Stay-Shinjuku.h9681860.Hotel-Information) > > [Mitsui Garden Hotel Ginza Premier](https://www.expedia.ca/Tokyo-Hotels-Mitsui-Garden-Hotel-Ginza-Premier.h25819.Hotel-Information) > > [HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel](https://www.expedia.ca/Tokyo-Hotels-Hotel-Groove-Shinjuku.h90097719.Hotel-Information) > > [THE KNOT TOKYO Shinjuku](https://www.expedia.ca/Tokyo-Hotels-THE-KNOT-TOKYO-Shinjuku.h1179444.Hotel-Information) > > [Tobu Hotel Levant Tokyo](https://www.expedia.ca/Tokyo-Hotels-Tobu-Hotel-Levant-Tokyo.h481277.Hotel-Information)