Title: HOTEL MYSTAYS Ueno East - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL MYSTAYS Ueno East Hotel with a restaurant, near Sensoji Temple ![Reception](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/14dd2a53.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/161de8fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/2a8dc386.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/3a5f2604.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast served](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/2824c0a2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL MYSTAYS Ueno East, near Ueno Park and Zoo, offers a practical city retreat. Guests enjoy in-room WiFi, restaurant meals, and convenient vending machines. The walkable location and attentive staff consistently earn praise from visitors. 8.0 Very good ## Popular amenities - - Parking available - 24/7 front desk - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/bebea4a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Semi Double, Non Smoking 7.0 Good 14 reviews ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 118 sq ft - Sleeps 2 - 1 Large Twin Bed ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/8f778845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 118 sq ft - Sleeps 3 - 1 Double Bed ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/55f3d3c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking 7.0 Good 12 reviews ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 150 sq ft - Sleeps 3 - 1 Double Bed ![Property amenity](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/ce33fe30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Queen, Non Smoking 9.0 Wonderful 7 reviews ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 150 sq ft - Sleeps 3 - 1 Queen Bed ![Property amenity](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/83f56926.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking 7.2 Good 7 reviews ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 226 sq ft - Sleeps 4 - 2 Twin Beds ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/00602cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 301 sq ft - Sleeps 6 - 3 Large Twin Beds ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/8f778845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service) ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 118 sq ft - Sleeps 2 - 1 Double Bed ![Property amenity](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/ce33fe30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service) 8.0 Very good 2 reviews ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 151 sq ft - Sleeps 2 - 1 Queen Bed ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/bebea4a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service) 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 118 sq ft - Sleeps 2 - 1 Large Twin Bed ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/00602cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service) ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 301 sq ft - Sleeps 6 - 3 Large Twin Beds ![Property amenity](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/83f56926.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service) ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 226 sq ft - Sleeps 2 - 2 Twin Beds ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/55f3d3c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service) ### Highlights Air conditioning Refrigerator LED TV Blackout drapes/curtains Premium bedding Down duvet Shower/tub combination Bidet - 151 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![2 restaurants, breakfast, lunch, dinner served; Chinese cuisine](https://images.trvl-media.com/lodging/1000000/10000/600/539/65ea823a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Prince Hotel Shin Takanawa Minato - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-HOTEL-MYSTAYS-Ueno-East.h1479359.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-HOTEL-MYSTAYS-Ueno-East.h1479359.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71243%2C139.78201&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QVh3ccUyT9OzytY577WJMlUAExA=) 5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015 #### What's nearby - Ueno Park - 7 min walk - 0.7 km - Ueno Zoo - 10 min walk - 0.9 km - Sensoji Temple - 18 min walk - 1.5 km - Tokyo Dome - 7 min drive - 4.0 km - Tokyo Skytree - 7 min drive - 4.4 km #### Getting around - Inaricho Station - 3 min walk - Keisei-Ueno Station - 12 min walk - Narita Intl. Airport (NRT) - 65 min drive #### Restaurants - ‪マクドナルド - ‬3 min walk - ‪カフェ・ベローチェ - ‬3 min walk - ‪日高屋 - ‬3 min walk - ‪おわん - ‬3 min walk - ‪American Diner ANDRA - ‬3 min walk ## About this property ### HOTEL MYSTAYS Ueno East Hotel near Ueno Park Close to Ueno Zoo and Sensoji Temple, HOTEL MYSTAYS Ueno East provides dry cleaning/laundry services, a restaurant, and more. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), self parking (surcharge), and an elevator - Luggage storage, a 24-hour front desk, and multilingual staff - A front-desk safe, a vending machine, and smoke-free premises - Guest reviews speak well of the helpful staff, overall condition, and walkable location Room features All 150 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi. Other conveniences in all rooms include: - Bathrooms with deep soaking tubs and bidets - LED TVs with satellite channels - Refrigerators, coffee/tea makers, and desks ## Similar properties ![Desk, free WiFi](https://images.trvl-media.com/lodging/22000000/21370000/21364700/21364612/c901f51a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Wing International Select Ueno Okachimachi Taito - Free WiFi - Air conditioning - Laundry - 24/7 front desk 8.6 Excellent 1,004 reviews CA $119 CA $132 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=21364612&PinnedHotelID=21364612&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/70000000/69270000/69266800/69266746/39855cf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Ueno Ekimae Taito - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,278 reviews CA $125 CA $151 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=69266746&PinnedHotelID=69266746&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/5000000/5000000/4993300/4993223/528f4426.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MyStays Ueno Iriyaguchi Taito - 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Free WiFi - Air conditioning - Laundry - Housekeeping 8.0 Very good 1,003 reviews CA $142 CA $156 total Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=18573235&PinnedHotelID=18573235&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/37000000/36410000/36407900/36407860/31a2b4d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Crown Hills Ueno Premier Taito - Free WiFi - Air conditioning - Breakfast available - Laundry 8.6 Excellent 666 reviews CA $169 CA $186 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=36407860&PinnedHotelID=36407860&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/47000000/46310000/46305200/46305128/e930b85f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tosei Hotel Cocone Ueno Okachimachi Ueno - Free WiFi - Air conditioning - Breakfast available - Laundry 9.0 Wonderful 998 reviews CA $132 CA $146 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=46305128&PinnedHotelID=46305128&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Onsite parking available only on request - Covered self parking on site (JPY 1,600 per night) - Limited onsite parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children - A restaurant ### Restaurants on site - 朝食レストラン ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Multilingual staff ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - 1 building - 9 floors - Built in 1991 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LED TV with satellite channels - Pay movies ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 5:00 AM Late check-in subject to availability ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1210 for children - Covered self parking fee: JPY 1600 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chisun Chisun Hotel Chisun Hotel Ueno Chisun Ueno Chisun Ueno Hotel Hotel Chisun Hotel Chisun Ueno Ueno Chisun Hotel Chisun Hotel Taito Chisun Hotel Ueno Tokyo, Japan Hotel UENO EAST Hotel Ueno East Tokyo, Japan HOTEL MYSTAYS MYSTAYS Ueno East MYSTAYS HOTEL MYSTAYS Ueno East Tokyo Japan HOTEL MYSTAYS Ueno East Tokyo HOTEL MYSTAYS Ueno East Tokyo MYSTAYS Ueno East Tokyo MYSTAYS Ueno East Hotel HOTEL MYSTAYS Ueno East Tokyo Tokyo HOTEL MYSTAYS Ueno East Hotel Hotel HOTEL MYSTAYS Ueno East Hotel UENO EAST Chisun Hotel Ueno HOTEL MYSTAYS Ueno East Hotel HOTEL MYSTAYS Ueno East Tokyo HOTEL MYSTAYS Ueno East Hotel Tokyo ## Frequently asked questions ### Is HOTEL MYSTAYS Ueno East pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at HOTEL MYSTAYS Ueno East? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Ueno East on Nov 30, 2025 start from CA $86.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tokyo-Hotels-HOTEL-MYSTAYS-Ueno-East.h1479359.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HOTEL MYSTAYS Ueno East? > Self parking is available for JPY 1600 per night. Limited spots are available. ### What time is check-in at HOTEL MYSTAYS Ueno East? > Check-in start time: 3 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours. ### What time is check-out at HOTEL MYSTAYS Ueno East? > Check-out is at 11 AM. ### Where is HOTEL MYSTAYS Ueno East located? > Located in Taito, this hotel is within a 15-minute walk of Kitchen Town, Ueno Park, and Ueno Zoo. Sensoji Temple and Tokyo Skytree are also within 2 mi (3 km). Inaricho Station is only a 3-minute walk and Shin-okachimachi Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HOTEL MYSTAYS Ueno East Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 315 8 - Good 444 6 - Okay 166 4 - Poor 50 2 - Terrible 25 ### 8/10 Good #### Faith Oct 11, 2025 Liked: Amenities Plenty of good shops and eateries nearby. ##### Faith Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Sharon Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small room but great location and friendly staff ##### Sharon Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alex Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice queen double bed. We were two with 3 luggages but still had some decent space. Depending which leg is going to be for you part of your trip I would recommend go for queen or king. ##### Alex Stayed 3 nights in Oct 2025 ### 8/10 Good #### Russell Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and value! Slightly cosy rooms, but manageable! Staff were fantastic ##### Russell Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Naryalette Sep 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Many convenient stores nearby ##### Naryalette Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Marcelo Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The experience was amazing! The service was great and the food was pretty good as well. For traveling, I’ll be sure to return here! ##### Marcelo Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Andrea Jan 22, 2025 Liked: Amenities Lovely stay ##### Andrea Stayed 7 nights in Jan 2025 ### 8/10 Good #### Kai Wa May 7, 2025 Liked: Cleanliness, staff & service #### Good location 15 mins walk to JR Ueno station. Hotel is situated in a residential area. Quiet place. ##### Kai Wa Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Madeline Oct 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel! Very small rooms as typical in Japan, but we enjoyed the stay! For the price it was great. I was worried about booking hotels in Japan but had a good experience with this one! ##### Madeline Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Julia Oct 5, 2024 Liked: Cleanliness, staff & service, room comfort #### Great location and quiet Clean and comfortable if a bit dated. Very nice staff. Breakfast was okay. ##### Julia Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### ren Oct 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Few minutes away from train stations and close to convenience stores ##### ren Stayed 8 nights in Oct 2024 ### 8/10 Good #### Calvin Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the subway. A little walk to the JR Ueno station and Keisei Skyliner. No AC in winter, only central heating. ##### Calvin Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Kyle Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect walking distance to Ueno station or to the nearby tokyo metro station. Also an easy walk to Kappabashi or even Asakasa if you didn't want to take the metro. Staff was super helpful and friendly, only negative was the peeling wallpaper in the room ##### Kyle Stayed 2 nights in Oct 2024 ### 8/10 Good #### Irene Mar 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s important to me to have a 24/7 front desk especially in a foreign country. ##### Irene Stayed 11 nights in Mar 2024 ### 10/10 Excellent #### WAI MING Apr 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10 min. from Skyliner station. The surounding area is quiet and clean. 12 min. to shopping ,eating area and Sakara Park. ##### WAI MING Stayed 6 nights in Mar 2023 ### 6/10 Okay #### CHWEE TEE Apr 18, 2023 Liked: Cleanliness, staff & service Only for its location and price. Room is small and entire hotel central aircon is down so better to stay during winter. They will provide portable aircon on request so it might cool down a bit. ##### CHWEE TEE Stayed 3 nights in Apr 2023 ### 6/10 Okay #### marni Apr 16, 2024 Liked: Cleanliness, staff & service Staff were very welcoming and got us checked in quickly. Downfall was there was no AC. It was 25 degrees Celsius both days we were there and it was hot! We had to sleep with the window open to try and sleep and it was loud first thing in the morning. Beds were very hard. Overall great location and average room. ##### marni Stayed 2 nights in Apr 2024 ### 8/10 Good #### Kin Oct 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is closed to the main Ueno metro station. It is also only couple minutes from the Ginza line. The hotel is on the quiet side of Ueno station. The other side has lot of restaurants and shops which are about 10 mins way. The hotel is fine except the wifi is horrible. I had stayed at the same chain in Yokohama which had no problem at all. ##### Kin Stayed 7 nights in Oct 2023 ### 6/10 Okay #### Chau Ying Mar 5, 2024 Liked: Staff & service Disliked: Room comfort #### Experienced inconvenience I recently stayed at the hotel and experienced inconvenience due to the front door stairs. The lack of accessibility was disappointing. Improving accessibility would greatly enhance the guest experience. ##### Chau Ying Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Mariana Apr 2, 2023 Disliked: Cleanliness The hotel and the room was just ok , we had a stroller and there was no ramp for it so we had to carry it up the stairs every time , the bathroom had no ventilation so it had mold around the tub and under the sink which made the rooms smell as well ##### Mariana Stayed 4 nights in Mar 2023 ### 6/10 Okay #### Shen-Hsiang Sep 6, 2023 Liked: Staff & service Disliked: Property conditions & facilities The room and the property could be cleaner in detail; it would be much better. There was a day without providing pajamas, one day without changing toothbrush (no new toothpaste to use), one day without providing a clean towel and bad sheet. Housing keeping detail could be improved. ##### Shen-Hsiang Stayed 9 nights in Aug 2023 ### 6/10 Okay #### Melody Apr 12, 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness The staff at the front desk were very friendly and helpful. The room was not very clean. The toilet rim was very dirty as was the outside of the toilet. The shower curtain had mildew on the bottom of it. There was lots of trash underneath the bed. One of the cleaning people kept throwing away my loofah that I had hanging on my own hanger to dry. The hotel was close to the train station but I would not stay here again. ##### Melody Stayed 8 nights in Apr 2023 ### 6/10 Okay #### Tiffany May 1, 2023 Liked: Staff & service Disliked: Cleanliness The hotel is well-located and the front desk reception were polite and helpful, however the bathroom smelt musty and the toilet was mouldy under the rim. The room was spacious but hotel is overall a bit tired. Wifi was awful and barely worked, we ended up purchasing our own internet. The air conditioner only had 3 temperature settings and was not very effective at cooling the room. Be careful with the lift doors as they tend to close prematurely and do not have sensors. ##### Tiffany Stayed 6 nights in Apr 2023 ### 2/10 Terrible #### Ka Yan Mar 8, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very disgusting experience The whole room is dirty. Bedsheet got some dirt marks and hotel refused to change until next day. The bathroom is full of scent of urine. very disgusting. couldnt change room and didnt make any cleaner even have reported for few times. The staff there couldnt speak english and not willing to help at all. ![](https://a.travel-assets.com/ugc/hotel-reviews/1D09FA18A5397E42F9EB294150334A11DE866D401678272289307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B6223B8B2D605FEE97EB85E5FB2F1023458063E21678272285883.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ka Yan Stayed 5 nights in Mar 2023 ### 6/10 Okay #### Kwok Fai Oct 30, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities 酒店地點ok，附近多間便利店，服務人員友善。唯獨是酒店房間很多設施殘舊及破損（窗簾破爛、冷氣入風位及洗手間多處用透明膠紙貼住、洗水盆磁漆剝落等），需要大規模翻新。 ##### Kwok Fai Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Regency Tokyo](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Regency-Tokyo.h18119.Hotel-Information) > > [Hilton Tokyo](https://www.expedia.ca/Tokyo-Hotels-Hilton-Tokyo.h22597.Hotel-Information) > > [APA Hotel Shinjuku Gyoemmae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shinjuku-Gyoen-Mae.h8353858.Hotel-Information) > > [Century Southern Tower Hotel](https://www.expedia.ca/Tokyo-Hotels-Century-Southern-Tower-Hotel.h200088.Hotel-Information) > > [Hotel Metropolitan Edmont Tokyo](https://www.expedia.ca/Tokyo-Hotels-Hotel-Metropolitan-Edmont-Tokyo.h73232.Hotel-Information) > > [The Royal Park Hotel Tokyo Haneda Airport Terminal 3](https://www.expedia.ca/Tokyo-Hotels-The-Royal-Park-Hotel-Tokyo-Haneda.h8080801.Hotel-Information) > > [Shinjuku Washington Hotel Main](https://www.expedia.ca/Tokyo-Hotels-Shinjuku-Washington-Hotel-Main.h48635.Hotel-Information) > > [Park Hyatt Tokyo](https://www.expedia.ca/Tokyo-Hotels-Park-Hyatt-Tokyo.h969939.Hotel-Information) > > [Onsen Ryokan Yuen Shinjuku](https://www.expedia.ca/Tokyo-Hotels-ONSEN-RYOKAN-YUEN-SHINJUKU.h34146464.Hotel-Information) > > [Hotel Villa Fontaine Grand Tokyo - Shiodome](https://www.expedia.ca/Tokyo-Hotels-Hotel-Villa-Fontaine-Grand-Tokyo-Shiodome.h3004050.Hotel-Information) > > [Shibuya Excel Hotel Tokyu](https://www.expedia.ca/Tokyo-Hotels-Shibuya-Excel-Hotel-Tokyu.h486569.Hotel-Information) > > [Hotel Metropolitan Tokyo Ikebukuro](https://www.expedia.ca/Tokyo-Hotels-Hotel-Metropolitan-Tokyo-Ikebukuro.h13386.Hotel-Information) > > [Shinagawa Prince Hotel](https://www.expedia.ca/Tokyo-Hotels-Shinagawa-Prince-Hotel.h18997.Hotel-Information) > > [Hotel Sunroute Plaza Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Hotel-Sunroute-Plaza-Shinjuku.h1699407.Hotel-Information) > > [Shinjuku Granbell Hotel](https://www.expedia.ca/Tokyo-Hotels-Shinjuku-Granbell-Hotel.h7737490.Hotel-Information) > > [APA Hotel Shinjuku Kabukicho Tower](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Shinjuku-Kabukicho-Tower.h11598047.Hotel-Information) > > [HOTEL AMANEK Shinjuku-Kabukicho](https://www.expedia.ca/Tokyo-Hotels-Hotel-Amanek-Shinjuku-Kabukicho.h90095159.Hotel-Information) > > [APA Hotel & Resort Ryogoku Eki Tower](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Resort-Ryogoku-Eki-Tower.h36831902.Hotel-Information) > > [HOSHINOYA Tokyo](https://www.expedia.ca/Tokyo-Hotels-HOSHINOYA-Tokyo.h16250945.Hotel-Information) > > [JR KYUSHU HOTEL Blossom Shinjuku](https://www.expedia.ca/Tokyo-Hotels-JR-Kyushu-Hotel-Blossom-Shinjuku.h11899886.Hotel-Information) > > [Hotel Gracery Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Hotel-Gracery-Shinjuku.h9104481.Hotel-Information) > > [Grand Nikko Tokyo Daiba](https://www.expedia.ca/Tokyo-Hotels-Grand-Nikko-Tokyo-Daiba.h200300.Hotel-Information) > > [Sotetsu Fresa Inn Higashi Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Sotetsu-Fresa-Inn-Higashi-Shinjuku.h2184775.Hotel-Information) > > [Tokyo Bay Shiomi Prince Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Bay-Shiomi-Prince-Hotel.h44877300.Hotel-Information) > > [Tokyu Stay Shinjuku](https://www.expedia.ca/Tokyo-Hotels-Tokyu-Stay-Shinjuku.h9681860.Hotel-Information) > > [Mitsui Garden Hotel Ginza Premier](https://www.expedia.ca/Tokyo-Hotels-Mitsui-Garden-Hotel-Ginza-Premier.h25819.Hotel-Information) > > [HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel](https://www.expedia.ca/Tokyo-Hotels-Hotel-Groove-Shinjuku.h90097719.Hotel-Information) > > [THE KNOT TOKYO Shinjuku](https://www.expedia.ca/Tokyo-Hotels-THE-KNOT-TOKYO-Shinjuku.h1179444.Hotel-Information) > > [Tobu Hotel Levant Tokyo](https://www.expedia.ca/Tokyo-Hotels-Tobu-Hotel-Levant-Tokyo.h481277.Hotel-Information)