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Delta Hotels by Marriott Thunder Bay – Avis

3.5 out of 5
Delta Hotels by Marriott Thunder Bay
2240 Sleeping Giant Pkwy, Thunder Bay, ON

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 219 avis sur 385." "
Note de 8 – Bien, d’après 101 avis sur 385." "
Note de 6 – Acceptable, d’après 38 avis sur 385." "
Note de 4 – Médiocre, d’après 12 avis sur 385." "
Note de 2 – Terrible, d’après 15 avis sur 385." "

9,4/10

Propreté

8,8/10

Service et personnel

8,6/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Francois

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not enough close parking spots
Séjour de 2 nuits en octobre 2023
Hotel Management a répondu le 26 oct. 2023
Thank you for sharing your review of your recent stay with us and appreciate your feedback. In addition, with the parking located next to the hotel we do offer a complimentary parking area located .25kms from the hotel. We look forward to the opportunity to welcome you back on future visits to Thunder Bay.

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
the hotel is correct but the other customers do not respect the calm. The hotel accepts dogs and it barks at night, too bad because I wouldn't come back.
Séjour de 1 nuit en août 2023
Hotel management a répondu le 15 août 2023
We appreciate you staying with us and sharing your experience. On behalf of our entire team, I apologize for falling short of your expectations. I assure you this was never our goal, and we look forward to using your feedback for future guest interactions. Thank you again and safe travels!

10/10 – Excellent

Joanie

Séjour de 1 nuit en juin 2023
Hotel management a répondu le 24 juill. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

4/10 – Médiocre

guillaume

Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
restaurant
Séjour de 2 nuits en septembre 2021

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en août 2021
Lauri a répondu le 10 août 2021
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels! Lauri Hoskins Director of Sales

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en juillet 2020
Lauri a répondu le 21 juill. 2020
Lori, Thank you for staying at the Delta Hotels by Marriott Thunder Bay and sharing your 5 Star review! We hope to have the opportunity to welcome you back again on future visits to the area. Lauri Hoskins Director of Sales

8/10 – Bien

TREN

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
needs a direct line to front desk .Tbay
Séjour de 1 nuit en mai 2024
Hotel Management a répondu le 28 mai 2024
We appreciate you staying with us and sharing your experience. On behalf of our entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback for future guest interactions. Thank you again and safe travels!

10/10 – Excellent

Nazli Juri

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Hotel Management a répondu le 27 mai 2024
Hello Nazli,It's great to hear that you enjoyed our hotel and the service received during your stay. We hope to have the opportunity to welcome you back again on future visits to Thunder Bay.

10/10 – Excellent

Steven

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The facility is located in the heart of the waterfront and is clean and cared for. Our desk clerk was outstanding. Friendly fast and efficient. An excellent customer service representative who helped us with our menu choices which were spot on recommendations
Séjour de 1 nuit en mai 2024
Hotel Management a répondu le 21 mai 2024
Hello Steven,It's great to hear that you enjoyed our hotel and the service received during your stay. We hope to have the opportunity to welcome you back again on future visits to Thunder Bay.

6/10 – Acceptable

marilin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
ok
Séjour de 1 nuit en mai 2024
Hotel Management a répondu le 21 mai 2024
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

4/10 – Médiocre

Huin

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
My parents and I stayed for five nights at the Delta Hotel in Thunder Bay. For the first two days, the housekeeping staff did well, although they left used towels in the bathroom sink. On the third day, we were shocked when a man wearing sweatpants showed up early in the morning, handed us new towels, and then left. For the last two days, no one cleaned our room. When I complained about this while checking out, a man at the front desk said it might be my fault for hanging a "Do not Disturb" sign. However, we removed the sign when we left to explore around 10 a.m., so that excuse is ridiculous. This hotel has the worst housekeeping service, and no one even apologized to us when we complained about it.
Séjour de 5 nuits en mai 2024
Hotel Management a répondu le 21 mai 2024
We appreciate you staying with us and sharing your experience. On behalf of our entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback for future guest interactions as a training tool for our operations team. We apologies for the inconvenience caused to you and hope to have an opportunity to serve you better next time.Thank you again and safe travels!

8/10 – Bien

Raymond

Voyage en famille
Points forts : Propreté
Hotel is very nice but the stuff aren't that nice. Well maybe a few are but not all. Some act like they are way better than you. But over all hotel is a very nice.
Séjour de 2 nuits en mai 2024
Hotel Management a répondu le 15 mai 2024
We appreciate you staying with us and sharing your experience. On behalf of our entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback for future guest interactions. Thank you again and safe travels!

8/10 – Bien

Dan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Hotel Management a répondu le 15 mai 2024
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

6/10 – Acceptable

Amanda

Voyage de couple
Points forts : Service et personnel, commodités
Parking was a bit confusing, and often have to park past the condos. It was so quiet and relaxing, but our internet wouldnt work which was okay we had lots to explore around us.
Séjour de 2 nuits en avril 2024
Hotel Management a répondu le 22 avr. 2024
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.

10/10 – Excellent

Conrad

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A very nice hotel with an excellent restaurant inside!
Séjour de 1 nuit en avril 2024
Hotel Management a répondu le 19 avr. 2024
Conrad,It's great to hear that you enjoyed our hotel and the service received during your stay. We hope to have the opportunity to welcome you back again on future visits to Thunder Bay.

10/10 – Excellent

Sean

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hotel Management a répondu le 19 avr. 2024
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

6/10 – Acceptable

Leonardo Alberto

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Hotel Management a répondu le 19 avr. 2024
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

8/10 – Bien

Leonardo

Séjour de 2 nuits en mars 2024
Hotel Management a répondu le 24 avr. 2024
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.

10/10 – Excellent

Synthia

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel has a great view of the lake and when the weather is nice walking along the waterfront is wonderful.
Séjour de 4 nuits en mars 2024
Hotel Management a répondu le 21 mars 2024
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

10/10 – Excellent

Lisa, Toronto

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent customer service during check in. Beautiful room overlooking the lake. Dining options were great and we enjoyed the live jazz band.
Séjour de 1 nuit en mars 2024
Hotel Management a répondu le 21 mars 2024
Hi Lisa,It's great to hear that you enjoyed our hotel and the service received during your stay. We hope to have the opportunity to welcome you back again on future visits to Thunder Bay.

10/10 – Excellent

Gina

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the waterfront
Séjour de 1 nuit en mars 2024
Hotel Management a répondu le 8 mars 2024
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.

10/10 – Excellent

Wendi

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel itself is amazing. The unfortunate thing is if you don’t pay for underground parking, you have to walk past 4 different buildings to reach the hotel.
Séjour de 1 nuit en février 2024
Hotel Management a répondu le 12 févr. 2024
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your feedback. We hope to have the opportunity to welcome you back on future visits so that we can exceed your expectations.

10/10 – Excellent

Graham

Voyage en famille, Voyage de couple
View of Lake Superior was beautiful.
Séjour de 1 nuit en janvier 2024
Hotel Management a répondu le 30 janv. 2024
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.

10/10 – Excellent

Crawford

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All was good
Séjour de 4 nuits en janvier 2024
Hotel Management a répondu le 26 janv. 2024
Crawford,It's great to hear that you enjoyed our hotel and the service received during your stay. We hope to have the opportunity to welcome you back again on future visits to Thunder Bay.

10/10 – Excellent

leah

Voyage de couple
It was clean.
Séjour de 2 nuits en janvier 2024
Hotel Management a répondu le 23 janv. 2024
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

10/10 – Excellent

Erin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The water front view is beautiful. Parking is quite a distance from the building which didn’t make me feel really comfortable.
Séjour de 1 nuit en décembre 2023
Hotel Management a répondu le 12 févr. 2024
Thank you for sharing your review of your recent stay with us and appreciate your feedback. In addition, the parking located next the hotel we do offer additional a complimentary parking area located .25kms from the hotel and a valet car service for your comfort. We look forward to the opportunity to welcome you back on future visits to Thunder Bay.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, confort de la chambre
The stopper on the tub didn’t work and was really looking forward to a bath. They advertise room service then charge you a $5.00 delivery fee and ask for a tip. Ordered a steak and was given wooden utensils that wouldn’t cut it. Also came in styrofoam container instead of plate so end up cutting through container and making a mess. This was a pamper myself night and did not succeed.
Séjour de 1 nuit en décembre 2023
Hotel Management a répondu le 23 janv. 2024
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your feedback. We hope to have the opportunity to welcome you back on future visits so that we can exceed your expectations.

10/10 – Excellent

Jeff

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The check in process was super easy and the staff are to be commended for their attitude and attention to detail- Well done
Séjour de 1 nuit en décembre 2023
Hotel Management a répondu le 23 janv. 2024
Jeff,It's great to hear that you enjoyed our hotel and the service received during your stay. We hope to have the opportunity to welcome you back again on future visits to Thunder Bay.

10/10 – Excellent

Jay

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fresh and clean place
Séjour de 1 nuit en décembre 2023
Hotel Management a répondu le 23 janv. 2024
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

10/10 – Excellent

Wade

Séjour de 2 nuits en décembre 2023
Hotel Management a répondu le 12 déc. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

10/10 – Excellent

Darlene

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel
Séjour de 2 nuits en décembre 2023
Hotel Management a répondu le 12 déc. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

10/10 – Excellent

Angela

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay
Séjour de 1 nuit en décembre 2023
Hotel Management a répondu le 6 déc. 2023
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits

10/10 – Excellent

Andrew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Parking was the only issue as it was much further away from hotel
Séjour de 1 nuit en décembre 2023
Hotel Management a répondu le 6 déc. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your feedback. We hope to have the opportunity to welcome you back on future visits so that we can exceed your expectations

10/10 – Excellent

Carolina

Points forts : Propreté
Séjour de 5 nuits en novembre 2023
Hotel Management a répondu le 22 nov. 2023
Hello Carolina,Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

8/10 – Bien

Caitlin

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Hotel Management a répondu le 8 nov. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

2/10 – Terrible

Ajay

Séjour de 1 nuit en octobre 2023
Hotel Management a répondu le 23 oct. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your feedback. We hope to have the opportunity to welcome you back on future visits so that we can exceed your expectations.

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome
Séjour de 1 nuit en octobre 2023
Hotel Management a répondu le 23 oct. 2023
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.

10/10 – Excellent

Marilyn

Séjour de 4 nuits en octobre 2023
Hotel Management a répondu le 15 nov. 2023
Marilyn,It's great to hear that you enjoyed our hotel and the service received during your stay. We hope to have the opportunity to welcome you back again on future visits to Thunder Bay.

10/10 – Excellent

Nick

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
So clean and so friendly. Abby at the front desk went above and beyond to make sure we had an excellent stay. Would highly recommend with no hesitation.
Séjour de 1 nuit en octobre 2023
Hotel Management a répondu le 23 oct. 2023
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.

10/10 – Excellent

Dan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice location, Prince Arthur landing zone is walk out distance, nice service and good breakfast
Séjour de 1 nuit en octobre 2023
Hotel Management a répondu le 20 oct. 2023
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.

10/10 – Excellent

Marilyn

Points forts : Commodités
Great stay, really like the stand up shower
Séjour de 3 nuits en octobre 2023
Hotel Management a répondu le 17 oct. 2023
Hi Marilyn,It's great to hear that you enjoyed our hotel and the service received during your stay. We hope to have the opportunity to welcome you back again on future visits to Thunder Bay.

10/10 – Excellent

Kelly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful view from balcony
Séjour de 1 nuit en août 2023
Hotel Management a répondu le 17 oct. 2023
Hi Kelly,It's great to hear that you enjoyed our hotel and the service received during your stay. We hope to have the opportunity to welcome you back again on future visits to Thunder Bay.

10/10 – Excellent

Constance

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great views, wonderful helpful staff and our meals were exceptional.
Séjour de 1 nuit en octobre 2023
Hotel Management a répondu le 13 oct. 2023
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.

2/10 – Terrible

chris

Points faibles : Propreté
Booked a room travelling from Edmonton to Nova Scotia, when booking was made parking was paid.bfully expected parking in the underground parking for security of property we were told the parking was full but they had a offsite parking. This was unsatisfactory so deceided to keep driving until we fou d another hitel. At 230am we found another hotel. We will billed for this stay amd obviously had to pay for thensecond hotel
Séjour de 1 nuit en octobre 2023
Hotel Management a répondu le 5 oct. 2023
On behalf of our entire team, I apologize for falling short of your expectations. I assure you this was never our goal, and we look forward to using your feedback for future guest interactions. Safe travels!

6/10 – Acceptable

David

Points forts : Propreté, état et installations de l’hébergement
Wasnt sure if they lrovided shuttle that girl who stayed theremissed her flight at airport for work.
Séjour de 1 nuit en octobre 2023
Hotel Management a répondu le 3 oct. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

8/10 – Bien

Mackenzie

Séjour de 1 nuit en septembre 2023
Hotel Management a répondu le 17 oct. 2023
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.

10/10 – Excellent

Diane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Hotel Management a répondu le 20 sept. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

8/10 – Bien

Corrine

Séjour de 1 nuit en septembre 2023
Hotel Management a répondu le 13 oct. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

10/10 – Excellent

Robert

Séjour de 1 nuit en septembre 2023
Hotel Management a répondu le 3 oct. 2023
Thank you for choosing the Delta Hotels by Marriott Thunder Bay and taking the time to share your review. Safe Travels!

10/10 – Excellent

Glenn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Location is right on the lake offering spectacular views!
Séjour de 1 nuit en septembre 2023
Hotel Management a répondu le 14 sept. 2023
We appreciate you staying with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.