Title: Alilo by Muuk - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alilo by Muuk Travelers find tranquility at this charming retreat where outdoor swimming, local breakfast flavors, and poolside drinks create a perfect escape ## Photo gallery for Alilo by Muuk ![Poolside bar - Alilo by Muuk (Tepoztlán)](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/73f6a6e0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite with Hot tub and Mountain View | Terrace/patio - Alilo by Muuk (Tepoztlán)](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/050afa02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Alilo by Muuk (Tepoztlán)](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/34e62a77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Alilo by Muuk (Tepoztlán)](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/521fefe8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Alilo by Muuk (Tepoztlán)](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/31410806.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Piedrasanta Events Garden and El Suspiro Tepoztlan, Alilo by Muuk welcomes visitors to a peaceful getaway. Guests can cool off in the outdoor pool, enjoy drinks at the poolside bar, and start their day with breakfast or brunch at the on-site restaurant. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Pet friendly - Parking included - Free WiFi - Restaurant ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Family Room, 2 Queen Beds, Non Smoking ![Family Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/ca80c765.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Queen Beds, Non Smoking ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Rainfall showerhead Private bathroom - 861 sq ft - Sleeps 5 - 2 Queen Beds - Garden view ### View all photos for Superior Room, 1 King Bed, Non Smoking ![Superior Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/3f170ac2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Rainfall showerhead Private bathroom - 269 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/92dd29b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 10.0 Exceptional 4 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Blackout drapes/curtains Rainfall showerhead Private bathroom Coffee/tea maker - 194 sq ft - Sleeps 2 - 1 Double Bed - Garden view ### View all photos for Deluxe Suite with Hot tub and Mountain View ![Deluxe Suite with Hot tub and Mountain View | Terrace/patio](https://images.trvl-media.com/lodging/33000000/32110000/32104900/32104859/050afa02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite with Hot tub and Mountain View ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Separate bedroom - 807 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed - Mountain view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTepoztlan-Hotels-Casa-De-Los-Artistas.h32104859.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTepoztlan-Hotels-Casa-De-Los-Artistas.h32104859.Hotel-Information) ## About the area Tepoztlán is home to Alilo by Muuk. Artisan Market of Tepoztlán and Tepozteco Pyramid are two other places to visit that come recommended. [Visit our Tepoztlán travel guide](https://www.expedia.ca/Tepoztlan.dx6048997) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.97418%2C-99.12128&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yBvrRk-kU3dz4GBSGidDUnfU8DQ=) Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300 ### What's nearby - ![Tepoztlan which includes landscape views and tranquil scenes](https://images.trvl-media.com/place/553248621532977662/6b4f4b44-9d5a-42c8-b2a4-0a44afbe16dc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Tepozteco National Park 1 min walk \- 0.0 km - Casa Chavela 8 min walk \- 0.7 km - Piedrasanta Events Garden 12 min walk \- 1.0 km - El Suspiro Tepoztlan 18 min walk \- 1.5 km - Gallaecia Jardin y Salón de Eventos 3 min drive \- 1.2 km ### Getting around - Benito Juarez International Airport (MEX) 95 min drive ### Restaurants - Tepoznieves 4 min drive - El Suspiro - Centro Ecuestre 17 min walk - La Sandia Azul 2 min drive - Margarita Concept Garden 4 min drive - Terraza San Miguel 4 min drive ## About this property ### Alilo by Muuk Hotel near Artisan Market of Tepoztlán Located close to Tepozteco Pyramid, Alilo by Muuk provides a poolside bar, a terrace, and a garden. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym. You'll also find perks like: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), an electric car charging station, and luggage storage - A banquet hall, smoke-free premises, and meeting rooms Room features All guestrooms are individually furnished, and have comforts such as air conditioning, as well as amenities like safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/36000000/35570000/35564000/35563952/b64cb283.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real del Valle Tepoztlan Tepoztlán - Pool - Spa - Kids pool - Parking included 8.0 Very good 225 reviews CA $155 CA $185 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=35563952&PinnedHotelID=35563952&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58990000/58986100/58986097/ce2812dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Buena Vibra Wellness Resort & SPA Valle de Atongo - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 214 reviews CA $246 CA $294 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=58986097&PinnedHotelID=58986097&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, facials](https://images.trvl-media.com/lodging/20000000/19360000/19357100/19357003/w994h604x0y82-c22e2fdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sitio Sagrado Tepoztlán - Pool - Spa - Pet friendly - Parking included 7.4 Good 307 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=19357003&PinnedHotelID=19357003&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191745/c060fda9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada del Tepozteco - Hotel & Gallery San Miguel - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 396 reviews CA $195 CA $234 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=2191745&PinnedHotelID=2191745&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down comforters, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/84000000/83730000/83722700/83722696/9889ccca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Restaurante El Ciruelo Tepoztlán - Spa - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 295 reviews CA $199 CA $239 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=83722696&PinnedHotelID=83722696&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/10000000/9270000/9266900/9266863/3daef044.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Casa Isabella Tepoztlán - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 105 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=9266863&PinnedHotelID=9266863&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/8000000/7860000/7853500/7853497/8be3ff27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Bugambilia Tepoztlán - Pool - Hot tub - Breakfast included - Pet friendly 8.4 Very good 109 reviews CA $261 CA $313 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=7853497&PinnedHotelID=7853497&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room](https://images.trvl-media.com/lodging/10000000/9490000/9487700/9487644/31fbd1c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Colibrí Hotel San Miguel - Parking included - Free WiFi - Housekeeping 9.0 Wonderful 185 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=9487644&PinnedHotelID=9487644&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19420000/19414900/19414870/f235031e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Puertas de Tepoztlan Tepoztlán - Pool - Hot tub - Spa - Kids pool 8.0 Very good 458 reviews CA $106 CA $127 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=19414870&PinnedHotelID=19414870&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/14000000/13480000/13472700/13472664/66724053.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Amomoxtli Santo Domingo - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 650 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=13472664&PinnedHotelID=13472664&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=32104859&PinnedHotelID=32104859&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32104859,35563952,58986097,19357003,2191745) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free uncovered self parking on site - Onsite parking includes off-street options ### Food and drink - Cooked-to-order breakfast available for a fee 8:30 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 500 for adults and MXN 350 for children - A bar/lounge - A poolside bar - A restaurant - Private picnics ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Business services - Meeting rooms ### Outdoors - Garden - Picnic area - Terrace - Vegetable garden ### Spa - 2 treatment rooms ### Accessibility - No elevator ### More - 100% renewable energy - At least 80% of food locally-sourced - Banquet hall - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Limited room service ### More - Access via exterior corridors - Air conditioning - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:30 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM) Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Guests should be aware that 2 cats reside at this property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 750 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 44 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 1261.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1000 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 500 for adults and MXN 350 for children - Pet fee: MXN 750 per pet (varies based on length of stay) - Service animals are exempt from fees - Rollaway bed fee: MXN 1261.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Long-term renters welcome This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:30 AM to 7:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Construction is underway at a neighboring building and there may be noise disturbance from the construction work This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Meliar Hotel Boutique Tepoztlan Meliar Boutique Tepoztlan Meliar Boutique Alilo by Muuk Hotel Casa de los Artistas Meliar Hotel Boutique Alilo by Muuk Tepoztlán Alilo by Muuk Hotel Tepoztlán ## Frequently asked questions ### Does Alilo by Muuk have a pool? ### How much does it cost to stay at Alilo by Muuk? ### Is Alilo by Muuk pet-friendly? ### How much is parking? ### What time is check-in at Alilo by Muuk? ### What time is check-out at Alilo by Muuk? ### Where is Alilo by Muuk located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Alilo by Muuk Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.4 Location ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 61 8 - Good 27 6 - Okay 15 4 - Poor 4 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Samantha May 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hospitality was incredible! Thanks for making us feel so comfortable! ##### Samantha Stayed 4 nights in Apr 2025 ### 8/10 Good #### Omar Sep 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions ##### Omar Stayed 2 nights in Sep 2024 ### 8/10 Good #### Aida May 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hv to say that staff was so very attentive and friendly, especially in the restaurant. However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room. My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken. Place is nice but I will not repeat for booking and staying there. ##### Aida Stayed 2 nights in May 2025 ### 8/10 Good #### Jezer Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here. ##### Jezer Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Arnulfo Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was excellent ##### Arnulfo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### JAVIER Oct 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Genial ##### JAVIER Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Maria Jan 28, 2024 Liked: Cleanliness, property conditions & facilities Excellent ##### Maria Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Juan José Aug 4, 2024 Liked: Cleanliness, staff & service Ok but has the potential to be much better. ##### Juan José Stayed 2 nights in Aug 2024 ### 8/10 Good #### Daniel Aug 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection ##### Daniel Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Rosa Sep 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate! ##### Rosa Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Daniel Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities A estadia foi boa, as comodidades eram boas e a equipe foi simpática e prestativa, mas a equipe da recepção poderia ter uma atitude melhor, a entrada da propriedade não é separada e o segurança não está de plantão 24 horas por dia, 7 dias por semana. ##### Daniel Stayed 1 night in Nov 2025 ### 10/10 Excellent #### diana Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es precioso, el servicio es excelente!! ##### diana Stayed 2 nights in Sep 2025 ### 8/10 Good #### Javier Sep 26, 2025 Liked: Cleanliness, staff & service Muy rústico poco mantenimiento No hay opciones alrededor ##### Javier Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lizbeth Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El servicio fue inigualable, todo el personal fue muy amable, el lugar muy tranquilo y hermoso, la alberca excelente a temperatura ambiente, calientita… los alimentos bastante ricos y los precios accesibles Nos encantó! Seguro que volveremos pronto!! ![Súper recomendable!!! ](https://a.travel-assets.com/ugc/hotel-reviews/1418e368-eb0c-488b-ace2-7e1ed1fe4309-1755704611714.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lizbeth Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### JAIME Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel esta excelente, super limpio y comodo, tiene buen estacionamiento de autoservicio. El restaurante esta muy rico y las porciones son grandes, valen lo que cuestan. El servicio de Edgar, insuperable. Muy buena opción si no quieres salir, ya que el centro del pueblo esta a unos 15 min en taxi. Sin duda regresaria ![Cafetera y agua](https://a.travel-assets.com/ugc/hotel-reviews/3845cce4-dd86-49e6-80a8-9ce2061b859d-1755567215423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Buena cama y aire acondicionado](https://a.travel-assets.com/ugc/hotel-reviews/faa9dd6b-1a41-49a2-a453-4a40fff2c4bc-1755567215392.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![TV con cable y aplicaciones y vista a la alberca](https://a.travel-assets.com/ugc/hotel-reviews/994a52e6-d200-4130-ad5b-cd5d15b8c04b-1755567215406.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![WC](https://a.travel-assets.com/ugc/hotel-reviews/64ccea76-9842-4819-bcfa-ab53d0894c09-1755567215332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JAIME Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Eduardo Aug 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy cool ##### Eduardo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Alberto Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel esta muy bien, el servicio a cliente excelente tanto en recepción como en restaurante. Esta en un lugar super tranquilo, solo que para personas que quieran estar cerca del centro de Tepoztlán no es opción La comida también está muy buena y bien presentada. ##### Alberto Stayed 1 night in Aug 2025 ### 8/10 Good #### Mirelle Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Es un hotel muy sencillo pero bonito, la atención es excelente! Habitaciones bien, para pasar la noche está súper ##### Mirelle Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Eugenia Jul 7, 2025 Liked: Cleanliness, staff & service Es un lindo lugar, tranquilo tuvimos una linda estancia ##### Eugenia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### RAUL Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nos fue muy bien excelente opción y estuvimos muy bien atendidos en general ![](https://a.travel-assets.com/ugc/hotel-reviews/41ff578c-2920-4c4e-9c03-b6a9023bc15c-1749648442962.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### RAUL Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Rosa Elena May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Padrísimo lugar Es un lugar muy bonito, superó mis expectativas y nos atendieron de maravilla excelente para relajarte un fin de semana entre amigas ![](https://a.travel-assets.com/ugc/hotel-reviews/3abf5f30-02ad-4299-a2cb-056b09e6da3f-1747600558148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rosa Elena Stayed 1 night in May 2025 ### 10/10 Excellent #### Marco Antonio Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel, las habitaciones muy bonitas y cómodas, mucha tranquilidad para descansar y el personal muy amable, todo bien, se recomienda ampliamente. ##### Marco Antonio Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### JUAN DE LA LUZ Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó. regresaré. ##### JUAN DE LA LUZ Stayed 1 night in Mar 2025 ### 8/10 Good #### YARA AIMEE Feb 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relación calidad precio muy mala ##### YARA AIMEE Stayed 2 nights in Feb 2025 ### 6/10 Okay #### German Feb 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El hotel es bonito, aunque el mantenimiento de las instalaciones se nota descuidado, desde los azulejos de la alberca, la cancha de tenis que está inservible, y algunas áreas de los jardines. El personal fue cordial, pero parco, es decir, se limitaban a cumplir con su trabajo. ##### German Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Azul Turquesa Hotel Boutique](https://www.expedia.ca/Cuernavaca-Hotels-Azul-Turquesa-Hotel-Boutique.h16477332.Hotel-Information) > > [Posada Meztitla](https://www.expedia.ca/Tepoztlan-Hotels-Posada-Meztitla.h36651340.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Hotel Hacienda de Zapata](https://www.expedia.ca/Cuernavaca-Hotels-Hotel-Hacienda-De-Zapata.h8083485.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Hacienda San Gabriel de las Palmas](https://www.expedia.ca/Amacuzac-Hotels-Hacienda-San-Gabriel-De-Las-Palmas.h1572377.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Hacienda Santa Clara](https://www.expedia.ca/Jantetelco-Hotels-Hacienda-Santa-Clara.h36128591.Hotel-Information) > > [Finca Las Isabeles](https://www.expedia.ca/Xochitepec-Hotels-FINCA-LAS-ISABELES.h44353900.Hotel-Information) > > [Krystal Grand Nuevo Vallarta – All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Nuevo-Vallarta-All-Inclusive.h57240661.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Posada del Tepozteco - Hotel & Gallery](https://www.expedia.ca/Tepoztlan-Hotels-Hotel-Posada-Del-Tepozteco.h2191745.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)