10/10 Excellent
Jeannette
Apr 7, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed 3 nights… This was a beautiful apartment with lovely outdoor space. The staff was very helpful and responsive on whatsapp; that worked great for us given our limited spanish; they helped arrange a balloon ride and tours. Some of the staff have great english; the others use their phones to translate; everyone was always open and accommodating! The apartments are one short block from the gate closest to the pyramid of the moon. Restaurants and stores are within a 5 minute walk. We were assured that the area is safe and it certainly felt that way our entire time. The one negative: We were glad to have earplugs; it was a peaceful spot until around 8pm and then some of the attached apartments were literally up all night singing and talking; one night had a very loud speaker but luckily that was turned off around midnight. If we had mentioned it to the hosts they would have intervened, but we had our earplugs so just used those. Unless you want to party all night too, bring earplugs or be ready to complain! ;) i would definitely stay again (but would get an upstairs apartment with no one above and bring earplugs).
Jeannette
Stayed 3 nights in Apr 2024