Title: Hotel El Jaguar - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Jaguar Hotel with 2 outdoor swimming pools, 7-minute walk to Pyramid of the Sun ![2 outdoor pools](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/2bb9c0f1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Basic Twin Room, Garden View](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/c2f409db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/5af67a3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/b9f836f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/a000e4f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel El Jaguar, in a lush park, lets travelers disconnect. Start with a breakfast buffet, then enjoy two outdoor pools or explore the garden. Free WiFi keeps you connected, and the multilingual staff offers praised service. 8.0 Very good ## Popular amenities - Bar - Breakfast available - Pool - Housekeeping - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=106413339&PinnedHotelID=106413339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=106413339&PinnedHotelID=106413339&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=106413339&PinnedHotelID=106413339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=106413339&PinnedHotelID=106413339&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=106413339&PinnedHotelID=106413339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=106413339&PinnedHotelID=106413339&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=106413339&PinnedHotelID=106413339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=106413339&PinnedHotelID=106413339&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Basic Double Room, Garden View](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/666526e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, Garden View ### Highlights Private bathroom Desk Laptop workspace Daily housekeeping - Sleeps 2 - 1 King Bed ![Basic Twin Room, Garden View](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/92ba97f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room, Garden View 10.0 Exceptional 1 review ### Highlights Private bathroom Desk Laptop workspace Daily housekeeping - Sleeps 2 - 2 Twin Beds ![Basic Double Room, Resort View](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/dba83896.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, Resort View ### Highlights Deck/patio Private bathroom Desk Laptop workspace Daily housekeeping - Resort view - Sleeps 2 - 1 King Bed ![Basic Triple Room, Garden View](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/6718e986.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, Garden View ### Highlights Private bathroom Desk Laptop workspace Daily housekeeping - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Basic Quadruple Room, Garden View](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/a7eb57ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Quadruple Room, Garden View ### Highlights Private bathroom Desk Laptop workspace Daily housekeeping - Sleeps 4 - 2 Double Beds ![Room](https://images.trvl-media.com/lodging/107000000/106420000/106413400/106413339/22326bf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds, Garden View ### Highlights Private bathroom Desk Laptop workspace Daily housekeeping - Sleeps 5 - 2 Double Beds and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTeotihuacan-Hotels-Hotel-El-Jaguar.h106413339.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTeotihuacan-Hotels-Hotel-El-Jaguar.h106413339.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.69713%2C-98.84084&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OcOIUHRU3-jf-V_iVuyRiqSsdNU=) periferico, 208, Teotihuacan, MEX, 55850 #### What's nearby - Teotihuacan Archaeological Site - 1 min walk - 0.0 km - Pyramid of the Moon - 6 min walk - 0.6 km - Pyramid of the Sun - 10 min walk - 0.8 km - Calzada de los Muertos - 12 min drive - 3.4 km - Animal Kingdom Theme Park - 12 min drive - 7.2 km #### Getting around - Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 47 min drive #### Restaurants - ‪La Gruta Teotihuacan - ‬18 min walk - ‪La Cueva - ‬16 min walk - ‪Restaurante el Jaguar - ‬16 min walk - ‪Restaurante Teotihuacan - ‬14 min walk - ‪Restaurant Bar 5 Estrellas - ‬13 min walk ## About this property ### Hotel El Jaguar Hotel near Pyramid of the Sun You can look forward to a garden, a bar, and a restaurant at Hotel El Jaguar. Stay connected with free WiFi in public areas. Other perks include: - 2 outdoor pools - Buffet breakfast (surcharge) and a banquet hall ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102740/7fd0f9ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Arqueologicas Teotihuacan Teotihuacan - Pool - Spa - Parking included - Free WiFi 8.4 Very good 418 reviews CA $124 CA $149 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2102740&PinnedHotelID=2102740&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/8000000/7870000/7868900/7868898/88dad716.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Teotihuacan Teotihuacan - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 204 reviews CA $91 CA $109 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=7868898&PinnedHotelID=7868898&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/3000000/2810000/2806700/2806670/9f74cf4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel GS Quinto Sol Teotihuacan Centro - 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Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=38192019&PinnedHotelID=38192019&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/111000000/110260000/110258200/110258194/01a895b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### natla Teotihuacan - Spa - Free WiFi - Breakfast available - Laundry 10 Exceptional 22 reviews CA $65 CA $77 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=110258194&PinnedHotelID=110258194&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/84000000/83700000/83696600/83696594/935509b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Casona Pirámides San Martin de las Pirámides - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 54 reviews CA $71 CA $85 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=83696594&PinnedHotelID=83696594&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/73000000/72290000/72289600/72289579/75048892.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Teoti Querido Teotihuacan - Pet-friendly - Parking included - Free WiFi - Outdoor space 9.4 Exceptional 23 reviews CA $73 CA $87 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=72289579&PinnedHotelID=72289579&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/24000000/23930000/23921000/23920997/1a6b8b22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Sueño de Quetzalcoatl Teotihuacan - Parking included - Free WiFi - Laundry - Housekeeping 8.8 Excellent 42 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=23920997&PinnedHotelID=23920997&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room | Bathroom](https://images.trvl-media.com/lodging/32000000/31810000/31807800/31807707/07543de7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Tonalli San Martin de las Pirámides - Pet-friendly - Parking included - Free WiFi - Laundry 9.2 Wonderful 5 reviews CA $89 CA $106 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=31807707&PinnedHotelID=31807707&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking includes off-street options ### Food and drink - Weekend buffet breakfast available 8:30 AM to 11:00 AM for a fee: MXN 200 for adults and MXN 100 for children - A bar/lounge - A restaurant ### Things to do - 2 outdoor pools ### Family friendly - 2 outdoor pools ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden - In a regional park ### Accessibility - No elevator ### More - Banquet hall ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 6:00 AM - 11:30 PM Front desk staffed during limited hours If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 200 for adults and MXN 100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators ### Property is also known as Hotel El Jaguar Hotel Hotel El Jaguar Teotihuacan Hotel El Jaguar Hotel Teotihuacan ## Frequently asked questions ### Does Hotel El Jaguar have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Hotel El Jaguar? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hotel El Jaguar on Nov 2, 2025 start from CA $91.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Teotihuacan-Hotels-Hotel-El-Jaguar.h106413339.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel El Jaguar pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel El Jaguar? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel El Jaguar? > Check-out is at noon. ### Where is Hotel El Jaguar located? > Situated in a regional park, this hotel is within a 10-minute walk of Teotihuacan Archaeological Site and Pyramid of the Sun. Animal Kingdom Theme Park is 3.9 mi (6.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel El Jaguar Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.4 Amenities ### 8.8 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 35 8 - Good 18 6 - Okay 10 4 - Poor 4 2 - Terrible 7 ### 2/10 Terrible #### ROBERT Jun 12, 2025 This hotel is closed. ##### ROBERT Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Joel Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The place was at a perfect location. Staff was very friendly and helpful. Our water shut off for whatever reason and they immediately gave us another room without any issues. If your doing the Paramides highly recommend staying here. ##### Joel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Crystal Dec 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the puramids if you're up for a walk. The staff was super friendly and courteous. ##### Crystal Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Tina Nov 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is very close to Teotihuacan. Generally a good place but staying in a triple room, the shower has no privacy which is not nice and made us a bit uncomfortable. ##### Tina Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Michael Jul 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The place was conveniently located next to the pyramids and on the boarder of the neighboring Pueblo. Basic accommodations, pools, restaurants, etc… The best thing about the whole experience was the hospitality! Some of the best I’ve ever had! ##### Michael Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Rafael Nov 4, 2024 Clean room ##### Rafael Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Diana Aug 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our stay at El Jaguar This has been one of our best experiences in any hotel. The staff were always on top of things and very friendly. Especially Ara, our receptionist. She went beyond her duties to make sure we were comfortable and made our experience fabulous. The breakfast was so delicious and there were many options to choose from. Everything was so clean. They wake up early to make sure everything is in perfect shape. The swimming pool was clean and the water was warm. Gracias Sra Ara for making our stay wonderful ![](https://a.travel-assets.com/ugc/hotel-reviews/601BF9E007783D63DFE37F40D25458B81650FC661724006101286.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/928052A90E3505076FC90100ED0CFC144BB17DA21724006111670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DEE5219497C67DCF95FBADDB4FB5D48EA5DBC3F91724006112303.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diana Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### michele Feb 17, 2025 Liked: Staff & service Disliked: Amenities I booked this property due the advertised 1 minute walk to the pyramids. In reality it was a 10 minute walk. Our room had no cold water to shower or flush the toilet. The club next door boomed all night until 3am. On a positive note the staff were friendly and helpful. The room was expensive through Expedia and didn’t come with breakfast. A poor choice of hotels and a bad experience. ##### michele Stayed 1 night in Feb 2025 ### 4/10 Poor #### Cindy Dec 22, 2024 Liked: Cleanliness Our stay was decent overall, but there were some major downsides. The walls are very thin—you can hear everything happening around you. We stayed in a room close to the restaurant upstairs, and unfortunately, they hosted two parties back-to-back, keeping us awake until 2 a.m. each night. Additionally, the breakfast service was disappointing. The property seems to prioritize servicing the hot air balloon companies over their own guests, which left us feeling overlooked. While the location is convenient, the lack of sleep and subpar service made the experience less enjoyable than we had hoped. ##### Cindy Stayed 2 nights in Dec 2024 ### 8/10 Good #### Mariana Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena ubicación ##### Mariana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Serly Berenice Vázquez Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó que la alberca estuviera climatizada ##### Serly Berenice Vázquez Stayed 2 nights in Oct 2025 ### 8/10 Good #### Andrea Aug 30, 2025 Liked: Cleanliness, property conditions & facilities Todo bien ##### Andrea Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Thomas Aug 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nebenan sind Bara tlw auch mit LiveMusik. Heute Nacht war es sehr laut. Aber sonst hat das Hotel einen einfachen, sehr guten Eindruck hinterlassen. Das Bifet ist herausragend, wenn auch nicht inbegriffen. Die Lage vorzueglich! ##### Thomas Stayed 1 night in Aug 2025 ### 4/10 Poor #### Ernesto Aug 2, 2025 Disliked: Property conditions & facilities El personal del hotel es amable pero las habitaciones se encuentran en mal estado ##### Ernesto Stayed 1 night in Jul 2025 ### 4/10 Poor #### Patricia Jul 27, 2025 Disliked: Amenities, property conditions & facilities El estado de las instalaciones, la escalera de acceso tiene roto el piso siendo un peligro para las personas que accedemos al primer piso. No volvería a este hotel. ##### Patricia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Diana Jun 27, 2025 #### Agradable en todos los sentidos Las instalaciones me encantaron, el buffette muy rico. Súper accesible la ubicación, desde la terraza la vista es preciosa. No pude disfrutar de todas las instalaciones por condiciones climatológicas, aún así disfruté mucho la estancia. ##### Diana Stayed 1 night in Jun 2025 ### 10/10 Excellent #### osmar Jun 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly ##### osmar Stayed 3 nights in Jun 2025 ### 8/10 Good #### CHRISTINE May 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Il manque des lumières tamisées ds la chambre trop éclairé au plafond , la tv marchait mal et fuite lors de la prise de douche ##### CHRISTINE Stayed 1 night in May 2025 ### 10/10 Excellent #### Jacqueline May 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Bueno ##### Jacqueline Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Maria Brigida Beatriz Apr 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lo que no me agradó es que no hay suficientes toallas para los huéspedes, la misma con la que te secas al bañar x la mañana, la debes ocupar para cuando sales de la alberca, y también para secarte cuando te bañas nuevamente al regresar a la habitación. ##### Maria Brigida Beatriz Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Angel Apr 22, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Todo un caso. Desde la llegada, no había quien recibiera, ni dijera donde podía estacionarme, me estacione fuera del restaurante, en la descripción dice que hay estacionamiento privado. Primer día, \*huéspedes\* que no sé si eran personal del hotel familiares o dueños, ingiriendo bebidas alcohólicas en la alberca, con una bocina. En la habitación no había jabón, no tienen suficiente ventilación en los baños se filtra la humedad en la pared de la ventana, el control de la televisión no funcionaba, me hicieron dar vueltas para que al final los controles estuvieran invertidos con los de otra habitación, ese día estaban llegando "mesas y sillas", por último no había estacionamiento como tal, pero aseguraron que estaría el vigilante toda la noche. Día 2, temprano limpiaron áreas comunes, iban a tener un evento en el jardin, del cual nunca se nos aviso, el ambiente estaba un poco incómodo con los invitados de la fiesta y los huéspedes que disfrutábamos de la alberca, una pareja mejor se fue a su habitación, al salir de la alberca no había agua caliente, nos hicieron esperar 15 minutos mientras ponían la bomba. Tampoco avisaron cuando harían limpieza, confiamos que cuando saliéramos a comer la harían, como en otros hoteles, tampoco sucedió, tuve que solicitar el servicio. Los invitados se enfiestaron, se tiraron a la alberca sin ropa adecuada, dejaron las instalaciones muy sucias y se callaron hasta las 12, al siguiente día no se molestó nadie en limpiar la alberca... ##### Angel Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Javier Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general Bien!!! Lástima que hay mucho Antro Ruidoso sin control por parte de las autoridades!!! Muy SUCIOS los que visitan la zona de Noche, es un asco ver todo lo que dejan los Borrachines a la mañana… No volvería a Hospedarme en Teotihuacán, solo de entrada por salida, como hicimos siempre!!! ##### Javier Stayed 1 night in Mar 2025 ### 8/10 Good #### Mónica Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta mucho más bonito que en las fotos, el personal es muy amable, aunque algunas cosas no las solucionaron como hielos o prestar una plancha, al parecer solo tenían 1 para todo el hotel y ya la habían prestado. Como fui con mí hijo, es un poco incómodo que sea translucida con unas partes tranparentes la pared/ cancel de la ducha, ya que se ve desde la cama. Pero fuera de ahi, estuvimos muy contentos. Sin duda volvería a hospedarme en este hotel. ##### Mónica Stayed 1 night in Apr 2025 ### 10/10 Excellent #### LUIS Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities habitaciones casi nuevas en excelente estado. servicio en recepción muy amables quienes te atienden, instalaciones muy buenas, (albercas, restaurante, jardín, áreas de descanso, etc.) Sin duda muy recomendable. ##### LUIS Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Eduardo Enrique Apr 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Dar más ##### Eduardo Enrique Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - 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