Title: Parador de Cruz de Tejeda - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Parador de Cruz de Tejeda Hotel in Vega de San Mateo with a full-service spa and a fitness center ![Sauna, steam room, Turkish bath, body treatments, hot stone massages](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/687c7558.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/a28a50be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, steam room, Turkish bath, body treatments, hot stone massages](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/09533ef4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/493e06bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/aff9806c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the mountains, Parador de Cruz de Tejeda offers an upscale retreat with a tranquil garden and soothing spa treatments like hot stone massages. Connect to free in-room WiFi, unwind on the terrace or indulge in a coffee at the cafe while exploring nearby attractions. 8.8 Excellent ## Popular amenities - - - Parking included - Room service - Gym - Bar ## Room options ### Check availability for these dates Tonight [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2717349&PinnedHotelID=2717349&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 3 of 3 rooms ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/f7d6ced1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 8.4 Very good 22 reviews ### Highlights Air conditioning Free cribs/infant beds TV Pillow menu Down duvet Blackout drapes/curtains Bidet Hair dryer - 257 sq ft - Sleeps 2 - 2 Twin Beds ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/f7d6ced1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room (3 adults) 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds TV Pillow menu Down duvet Blackout drapes/curtains Bidet Hair dryer - 257 sq ft - Sleeps 3 - 2 Twin Beds ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2720000/2717400/2717349/f7d6ced1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room (2 adults + 1 child) 8.0 Very good 1 review ### Highlights Air conditioning Free cribs/infant beds TV Pillow menu Down duvet Blackout drapes/curtains Bidet Hair dryer - 257 sq ft - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTejeda-Hotels-Parador-De-Cruz-De-Tejeda.h2717349.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTejeda-Hotels-Parador-De-Cruz-De-Tejeda.h2717349.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.00666%2C-15.59972&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yh5j-5isXtkilTYn6d9g3Wg-XYw=) Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328 #### What's nearby - Mirador Pico de la Gorra - 17 min walk - 1.5 km - Tejeda Health Center - 3 min drive - 2.3 km - Bentayga Winery - 4 min drive - 2.7 km - Las Canteras Beach - 35 min drive - 29.5 km - Port of Las Palmas - 42 min drive - 34.8 km #### Getting around - Gran Canaria Airport (LPA) - 67 min drive #### Restaurants - ‪Restaurante Grill La Cumbre - ‬9 min drive - ‪Ensaladería de Tejeda - ‬10 min drive - ‪Dulceria Nublo - ‬10 min drive - ‪Casa Cel Caminero - ‬10 min drive - ‪Restaurante Los Almendros - ‬11 min drive ## About this property ### Parador de Cruz de Tejeda Upscale hotel in the mountains At Parador de Cruz de Tejeda, you can look forward to a terrace, a coffee shop/cafe, and a garden. Indulge in a massage, a facial, and a body treatment at the onsite spa. In addition to an arcade/game room and laundry facilities, guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - Buffet breakfast (surcharge), an electric car charging station, and an elevator - Tour/ticket assistance, meeting rooms, and a front-desk safe Room features All guestrooms at Parador de Cruz de Tejeda have perks such as pillow menus and air conditioning, as well as amenities like free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs, and composting - Bathrooms with eco-friendly toiletries and bidets - TVs with satellite channels - Daily housekeeping, desks, and phones ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3350000/3348000/3347967/e2219f14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Roca Negra – Adults Only Agaete - Pool - All-inclusive - Spa - Free WiFi 8.6 Excellent 794 reviews CA $208 CA $222 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3347967&PinnedHotelID=3347967&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/3000000/2700000/2690200/2690154/3631c90e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Aldea Suites La Aldea de San Nicolás - Pool - Hot tub - Breakfast included - Parking included 8.8 Excellent 142 reviews CA $158 CA $169 total includes taxes & fees Dec 2 - 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Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18357189&PinnedHotelID=18357189&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Free offsite parking - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Arcade/game room - Full-service spa - Gym ### Family friendly - Arcade/game room - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Facials - Hot stone massages - Sauna - Spa open daily - Steam room - Swedish massages - Treatment room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillow menu ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Composting - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 55.0 per day ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children - Rollaway bed fee: EUR 55.0 per day - Facilities fee: EUR 40 per person, per day and includes use of: sauna; spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash This property uses solar energy Safety features at this property include a smoke detector Property Registration Number H-35/0365 ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 13 years old are not allowed in the spa without adult supervision ### Property is also known as Parador Cruz Tejeda Hotel Vega de San Mateo Parador Cruz Tejeda Vega de San Mateo Parador Cruz Tejeda Hotel Parador Cruz Hotel Parador Cruz Tejeda Parador Cruz Hotel Parador De Cruz De Tejeda Gran Canaria Parador Cruz Tejeda Vega Mateo Parador de Cruz de Tejeda Hotel Parador de Cruz de Tejeda Vega de San Mateo Parador de Cruz de Tejeda Hotel Vega de San Mateo ## Frequently asked questions ### Is Parador de Cruz de Tejeda pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Parador de Cruz de Tejeda? > As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Parador de Cruz de Tejeda on Dec 10, 2025 start from CA $219.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tejeda-Hotels-Parador-De-Cruz-De-Tejeda.h2717349.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Parador de Cruz de Tejeda? > Check-in start time: 2:30 PM; Check-in end time: midnight. ### What time is check-out at Parador de Cruz de Tejeda? > Check-out is at noon. ### Where is Parador de Cruz de Tejeda located? > Situated in the mountains, this spa hotel is 0.8 mi (1.3 km) from Mirador Pico de la Gorra and within 3 mi (5 km) of Bentayga Winery and Tejeda Health Center. Museo de esculturas Abraham Cardenes and Dulceria Nublo are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Parador de Cruz de Tejeda Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 194 8 - Good 114 6 - Okay 36 4 - Poor 6 2 - Terrible 7 ### 10/10 Excellent #### Rachel Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place and the people who work there - an experience we will never forget. ##### Rachel Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Joanna Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most amazing view, beautiful hotel. ##### Joanna Stayed 1 night in Jan 2025 ### 8/10 Good #### Juuso Apr 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Juuso Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Diana Sep 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property and its surroundings are incredible and a unique experience! ##### Diana Stayed 1 night in Sep 2024 ### 8/10 Good #### Eric Dec 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A unique place to experience the beauty of Gran Canaria. Great team to serve you with a smile. Good food. Amazing spa set-up. ##### Eric Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Marika Dec 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, fantastic view from hotel room, spa is nice, perfect start for trial walking ##### Marika Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Dr Alison Feb 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay! ##### Dr Alison Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Kirsty Nov 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Walking trip Walking holiday Camino de Santiago de Gran Canaria. This was second night of our walk it was an excellent place to stay and the Spa facilities were a treat for our tired legs. We ate a the bar cafe which served a good selection of food at a reasonable price. Great views from the room bar and spa ![](https://a.travel-assets.com/ugc/hotel-reviews/A0308CED4DA0604FBE83E0112B488C10B5207F6F1731584094990.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BCC7AE2FFEE837A91617BD9ED22A7B20F5E5B5DB1731584095630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B27CA1FB6847D9F58A5A426B0AF12D296AC042041731584095391.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BAE32DACF3B2CD2535F3A181AD149875096FE04D1731584095954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kirsty Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Dick Feb 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service. ##### Dick Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Maximiliano May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay. Beautiful surroundings Hi have to recommend. This place even if is for one night . We stayed for two nights and was enough as we were not prepared for trekking and this is the main attraction to the area. The pros: great spa, the restaurant team good food(make sure you book the half board option) not much around to go for dinner And the views. Ask for room with view The con: I think reception staff could have been trained better. The guy doing the check in was not interested at all, unlike the F&B team who were great and providing a friendly service, this was not the cas EOF reception The hotel rooms need a bit of updating, see photo shower and hairdryer. Pillows not very comfortable But would come back for sure. Had a good time here ![](https://a.travel-assets.com/ugc/hotel-reviews/52e42e76-ad39-4698-b288-b0b313c5b80e-1747904911142.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3eef213-a56b-4814-86ba-1798d3c145f8-1747904911567.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maximiliano Stayed 2 nights in May 2025 ### 8/10 Good #### Gunnar Dec 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel, fantastic view (if nice weather) A nice hotel on the very top of the island. A big nice balkong, that we did not use due to constant rain and wind. Furthermore it was covered in clouds all the time. Weatherwise we were unlucky, but we can’t blame the hotel for that. With sunny weather we would have had a fantastic View! ##### Gunnar Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Julie Dec 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### As great as expected Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee! ##### Julie Stayed 2 nights in Dec 2022 ### 8/10 Good #### Alison Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location is great and staff friendly and efficient. Dinner and breakfast was good too. Downside was the 35euros to use the spa for an hour and a half - overpriced for what it is. There is a lovely lounge area that is not put to any use. They light a fire about 5pm and then just let it go out so later in the evening when a fire would be nice it’s just ashes. Would be good if they served after dinner drinks in this area but it’s just dead. ##### Alison Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jean Michel Jul 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities Terrible breakfast services ##### Jean Michel Stayed 7 nights in Jun 2024 ### 8/10 Good #### Hannu Jan 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Stunning view Lovely hotel in the mountains of Canary Island. Great for hiking activities and outdoor life. Stunning view. English skills of the personnel (in reception too) were limited. We stayed at the 5th floor. Room was spacious, but inner walls thin. Unfortunately we heard everything from neighbours room, when they came back at 2:30 am. So the quality of the sleep wasn’t very high. (Wall was so thin, that we heard their normal conversation clearly) Excellent breakfast and restaurant in the hotel. Loved the location. ![](https://a.travel-assets.com/ugc/hotel-reviews/C7DBE706F423D038E3FAE5E3F82DBDC3E7523BA81737011868166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hannu Stayed 1 night in Jan 2025 ### 6/10 Okay #### Jim Jun 21, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Floyy ##### Jim Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Susanne Ejby Nov 24, 2023 Liked: Cleanliness Excellent location. The Parador seems a bit worn out. The quality of the standard rooms differs a lot. The top floor rooms are not very attractive - no balcony and difficult to stand up straight - they are sold as the same standard as the fine large room with a nice balcony which seems very very strange. ##### Susanne Ejby Stayed 1 night in Nov 2023 ### 6/10 Okay #### Verified traveller Jan 30, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Awesome views, service not so awesome One night. Clean room and views are awesome. Heating was on night and breathing air went so bad, had to open door in middle of night to get some fresh air. Service in breakfast was bad, you need to order warm foods but noboby didnt take our order so we ask waitress close by, can we have warm foods and she look so angry and asked angry voice what you want. Breakfast food was ok, not best not worst. ##### Verified traveller Stayed 1 night in Jan 2024 ### 6/10 Okay #### Melissa Nov 24, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved. ##### Melissa Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Verified traveller Sep 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing views An absolute must for a one-night stay. We chose this hotel for the phenomenal views and easy hiking access and it did not disappoint. Overall I'd give it 4/5. We stayed for 3 nights and there are some areas they could improve in. First of all, the spa is not free for hotel guests. This was not made clear before booking so it's something to keep in mind. You're also limited to 90 minutes. The pool shown in all the pictures does in fact belong to the spa so you won't have access to it as a hotel guest - unless you pay to access the spa for a bit. Some spa features were broken or not working and there wasn't much variety offered. The women's bathroom door doesn't lock and if anyone leans on to it, it lifts the whole door from bottom up, an accident waiting to happen. Fantastic view, but as a guest, you get the same view from your room. The only redeamable side of the spa were the lovely ladies who gave our massages, fantastic. 3/10 Restaurant - absolutely delicious food and great fantastic views 10/10 Hotel stay - I'm not sure if the aircon was broken or we were unable to make it work. But it was definitely hot in the room. The bathroom didn't have proper ventilation so a stale bathroom smell always greeted us upon arrival. Daily upkeep was not up to a 4 star hotel standard. None of our towels were changed, even though requested. The dirty towels from the floor were just hung back. 8/10 Location and views - 100/10 ![](https://a.travel-assets.com/ugc/hotel-reviews/4DBD14142AEBF4020C72FAEE74F2F2F73E7019081663621702484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6E4FEDDF7CBEF229E50CAB66F0F9FA66713541AE1663623573419.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Gildas Nov 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Personnel très serviable. Belle chambre et spa très agréable ##### Gildas Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### henk Nov 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent petit déjeuner, attentions personnalisées, personnel aimable, vue magnifique depuis notre très belle chambre Bon endroit pour les balades dans les montagnes de gran canaria ##### henk Stayed 2 nights in Nov 2025 ### 4/10 Poor #### Erick Jul 25, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Personel du petit déjeuner à revoir A part une serveuse très désagréable qui nous quasi agressé au petit déjeuner (Clara C.) car au moment où nous sommes arrivés il n’y avait personne dans la salle du buffet, et seulement deux personnes attablées, donc en attendant nous avons fait le tour du buffet pour découvrir ce qui était proposé sans toucher à quoi que ce soit. Quand elle est arrivée elle nous a demandé de manière très sèche notre numéro de chambre sans même un accueil minimal. Ensuite d’autres clients sont arrivés avec qui nous avons remarqué qu’elle était gentille et leur servait même leur café à table. Lorsque mon compagnon lui a demandé s’il était possible d’avoir encore 2 cafés, elle a répondu que la machine etait là-bas, bref elle nous en voulait et a été très désagréable au point que je lui demande si il y avait un problème avec nous ? C’est alors qu’elle nous a dit que nous devions attendre à la réception d’être placé et que si il y avait personne c’est parce qu’elle était seule. Du jamais vu ! On s’est plaint au manager qui nous a dis qu’il allait lui faire par de notre mécontentement quant à son impolitesse. Mais n’ayant eu aucun retour, ni geste commercial je préfère mentionner cette mésaventure qui nous a coupé l’appétit et gâché la fin de notre séjour. Cependant et heureusement le reste du personnel a été très agréable et gentil. et l’hôtel est super, avec une vue époustouflante, il est conseillé de prendre également une session au Spa en supplément ne fut ce que pour les photos. ##### Erick Stayed 1 night in Jul 2025 ### 6/10 Okay #### David Jul 17, 2025 Liked: Cleanliness, property conditions & facilities #### Pudo ser mucho mejor Deja mucho que desear la amabilidad de las recepcionistas, además entiendo que se haga el desbroce a primera hora de la mañana para evitar altas temperaturas a los trabajadores, pero genera que a las 9 de la mañana dos destrozadoras te hagan madrugar. Dos detalles muy malos para un parador, por lo demás un sitio increíble. ##### David Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Arve May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Meget bra. Dette var 2 gang vi var på dette hotellet. Bare helt fantastisk plass som alle burde prøve. Hotellet er det stil på og bare utsikten er verd pengene på Crus de tejeda 🙂😎 ##### Arve Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Clifton Victoria Inn at the Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Clifton-Victoria-Inn-At-The-Falls.h15061.Hotel-Information) > > [Radium Park Lodge](https://www.expedia.ca/Radium-Hot-Springs-Hotels-Radium-Park-Lodge.h9812473.Hotel-Information) > > [Gran Melia Palacio de Isora](https://www.expedia.ca/Guia-De-Isora-Hotels-Gran-Melia-Palacio-De-Isora.h1876184.Hotel-Information) > > [BestWestern Hotels in Chatham](https://www.expedia.ca/Chatham-Hotels-Best-Western.0-0-d179534--bBestWestern.Travel-Guide-Filter-Hotels) > > [Hotels in Kitchener](https://www.expedia.ca/Kitchener-Hotels.d10579.Travel-Guide-Hotels) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Hotels in Jasper](https://www.expedia.ca/Jasper-Hotels.d10578.Travel-Guide-Hotels) > > [Santa Catalina, a Royal Hideaway Hotel](https://www.expedia.ca/Las-Palmas-De-Gran-Canaria-Hotels-Santa-Catalina.h11800.Hotel-Information) > > [Hotels in Savannah](https://www.expedia.ca/Savannah-Hotels.d6034190.Travel-Guide-Hotels) > > [Motto By Hilton New York City Times Square](https://www.expedia.ca/New-York-Hotels-Motto-By-Hilton-New-York-City-Times-Square.h91334200.Hotel-Information) > > [Family Hotels in Antigua and Barbuda](https://www.expedia.ca/Destinations-In-Antigua-And-Barbuda-Family-Hotel.0-0-d7-tFamilyHotel.Hotel-Filter-Destinations) > > [Sandos Papagayo Hotel](https://www.expedia.ca/Yaiza-Hotels-Sandos-Papagayo-Hotel.h1200264.Hotel-Information) > > [Radisson Blu Resort & Spa, Gran Canaria Mogan](https://www.expedia.ca/Mogan-Hotels-Radisson-Blu-Resort-Spa.h16085753.Hotel-Information) > > [Royal Ramblas](https://www.expedia.ca/Barcelona-Hotels-Royal-Ramblas.h5469.Hotel-Information) > > [Barceló Santiago - Adults Only](https://www.expedia.ca/Santiago-Del-Teide-Hotels-Barcelo-Santiago.h970635.Hotel-Information) ### Flights > [flights from heathrow airport](https://www.expedia.ca/lp/airports/lhr/flights-from-heathrow-airport) > > [Flights from Vancouver (YVR) to Granadilla de Abona (TFS)](https://www.expedia.ca/lp/flights/yvr/tfs/vancouver-to-tenerife) > > [Flights from London (LHR) to Melbourne (MEL)](https://www.expedia.ca/lp/flights/lhr/mel/london-to-melbourne) > > [Flights from Toronto (YYZ) to Nice (NCE)](https://www.expedia.ca/lp/flights/yyz/nce/toronto-to-nice) > > [Flights from Edmonton (YEG) to Narita (NRT)](https://www.expedia.ca/lp/flights/yeg/nrt/edmonton-to-tokyo) > > [Flights from Cassidy (YCD) to Québec City (YQB)](https://www.expedia.ca/lp/flights/ycd/yqb/nanaimo-to-quebec) > > [Flights from Berlin (BER) to Amsterdam (AMS)](https://www.expedia.ca/lp/flights/ber/ams/berlin-to-amsterdam) > > [Flights from Port-au-Prince (PAP) to Montreal (YUL)](https://www.expedia.ca/lp/flights/pap/yul/port-au-prince-to-montreal) > > [Delta](https://www.expedia.ca/Delta-Flights.cDL.Travel-Guide-Airlines) > > [Flights from Los Angeles (LAX) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/lax/yvr/los-angeles-to-vancouver) > > [Flights from Vancouver (YVR) to Columbia (COU)](https://www.expedia.ca/lp/flights/yvr/cou/vancouver-to-columbia) > > [Flights from Ottawa (YOW) to Lahore (LHE)](https://www.expedia.ca/lp/flights/yow/lhe/ottawa-to-lahore) ### Packages > [Catalonia Caribe Golf Club](https://www.expedia.ca/Catalonia-Caribe-Golf-Club-Punta-Cana.d6099782.Vacation-Attraction) > > [Fogo Island Vacations](https://www.expedia.ca/Fogo-Island.d3000469800.Destination-Travel-Guides) ### General > [Visit Faro City Centre](https://www.expedia.ca/Faro-Faro-City-Centre.dx6157619)