Title: Banyan Tree Macau - Latest Hotel Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Banyan Tree Macau Thai cuisine meets eco-certified relaxation at this peaceful retreat where travelers can enjoy rejuvenating massages by day and poolside fun after dark ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4290000/4282400/4282350/4c1965f0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4290000/4282400/4282350/060ffcb7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/5000000/4290000/4282400/4282350/3646e4e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4290000/4282400/4282350/9c745f61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4290000/4282400/4282350/4a952524.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on the Cotai Strip, Banyan Tree Macau offers a peaceful retreat with roundtrip airport shuttles and nearby shopping. Enjoy aromatherapy or hot stone treatments at the spa, then cool off in the indoor pool with lazy river and waterslide or the second swimming pool. 9.4 Exceptional ## Popular amenities - Pool - Free airport shuttle - Bar - Breakfast available - Spa - Gym ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=4282350&PinnedHotelID=4282350&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=4282350&PinnedHotelID=4282350&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=4282350&PinnedHotelID=4282350&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=4282350&PinnedHotelID=4282350&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4282350&PinnedHotelID=4282350&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4282350&PinnedHotelID=4282350&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4282350&PinnedHotelID=4282350&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4282350&PinnedHotelID=4282350&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4290000/4282400/4282350/5a8b7c01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cotai Pool Suite - King 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Air conditioning Refrigerator Free minibar items - 1076 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTaipa-Hotels-Banyan-Tree-Macau.h4282350.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTaipa-Hotels-Banyan-Tree-Macau.h4282350.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.15205%2C113.55089&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nSdmpYiU6-Swwg8hgp1NyJn5iHo=) Avenida Marginal Flor de Lotus, Taipa #### What's nearby - Rua do Cunha - 8 min walk - 0.7 km - Cotai Strip - 16 min walk - 1.4 km - Venetian Macao Casino - 17 min walk - 1.5 km - The Londoner Macao Casino - 19 min walk - 1.6 km - City of Dreams - 2 min drive - 1.8 km #### Getting around - Pai Kok Station - 8 min walk - Zhuhai Station - 19 min drive - Macau Intl. Airport (MFM) - 4 min drive #### Restaurants - ‪Galaxy Vip East - ‬10 min walk - ‪Don Quijote - ‬8 min walk - ‪Laurel Restaurant - ‬5 min walk - ‪The Spaghetti House - ‬10 min walk - ‪McDonald's - ‬9 min walk ## About this property ### Banyan Tree Macau Luxury family-friendly hotel near Cotai Strip Close to Venetian Macao Casino, Banyan Tree Macau provides a free roundtrip airport shuttle, free water park access, and a garden. Treat yourself to a facial, a Swedish massage, or aromatherapy at the onsite spa. The on-site restaurant, Saffron, features Thai cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and outdoor pool access nearby, along with a lazy river, a waterslide, and a lifeguard on site - Free self parking - Limo/town car service, local cuisine breakfast (surcharge), and a banquet hall - A 24-hour front desk, a front-desk safe, and a reception hall - Guest reviews say great things about the first-rate property condition Room features All 256 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas. Extra amenities include: - Bathrooms with deep soaking tubs and free toiletries - Separate sitting areas, refrigerators, and childcare services ## Similar properties ![4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/2000000/1700000/1691600/1691530/47654921.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Venetian Macao Cotai - Pool - Hot tub - Spa - Free airport shuttle 9.0 Wonderful 1,151 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=1691530&PinnedHotelID=1691530&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/16000000/15690000/15682200/15682123/6cb67bb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Parisian Macao Cotai - Pool - Spa - Free airport shuttle - Kids pool 9.0 Wonderful 1,465 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=15682123&PinnedHotelID=15682123&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/6000000/5180000/5171900/5171820/9d214be1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Londoner Grand, a Luxury Collection Hotel, Macao Cotai - Pool - Spa - Free airport shuttle - Free WiFi 9.2 Wonderful 119 reviews CA $156 CA $180 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=5171820&PinnedHotelID=5171820&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96140000/96134000/96133974/b5d790c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### W Macau - Studio City Cotai - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 599 reviews CA $170 CA $196 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=96133974&PinnedHotelID=96133974&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2370000/2363200/2363104/e4da0b8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Macao Cotai - Pool - Hot tub - Spa - Kids pool 9.6 Exceptional 1,000 reviews CA $242 CA $278 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2363104&PinnedHotelID=2363104&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/100000000/99610000/99600400/99600335/bab781ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Andaz Macau Cotai - Pool - Free airport shuttle - Waterslide - Parking included 9.6 Exceptional 258 reviews CA $154 CA $177 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=99600335&PinnedHotelID=99600335&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/5000000/4950000/4944800/4944702/1b9580af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conrad Macao Cotai - Spa - Free airport shuttle - Parking included - Free WiFi 9.4 Exceptional 1,001 reviews CA $170 CA $196 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=4944702&PinnedHotelID=4944702&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/11000000/10110000/10106500/10106413/6d71bc12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Broadway Hotel Taipa - Pool - Free airport shuttle - Waterslide - Parking included 8.8 Excellent 1,003 reviews CA $104 CA $121 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=10106413&PinnedHotelID=10106413&HadPinnedHotel=true®ionId=-1&adults=2) ![Metropolitan Suite, Tower View | View from room](https://images.trvl-media.com/lodging/12000000/11930000/11927100/11927099/5679782c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St. Regis Macao Cotai - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 1,000 reviews CA $183 CA $210 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=11927099&PinnedHotelID=11927099&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/1e0564fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Macau Cotai - Pool - Hot tub - Spa - Free airport shuttle 9.2 Wonderful 1,001 reviews CA $415 CA $478 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=10224807&PinnedHotelID=10224807&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 10:00 AM to 8:30 PM at scheduled times - Limo/town car service - Free self parking on site ### Food and drink - Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MOP 327.80 for adults and MOP 206.80 for children - A bar/lounge - A restaurant ### Restaurants on site - Saffron ### Things to do - Free water park - Full-service spa - Health club - Indoor pool - Lazy river - Outdoor pool (guest access) - Waterslide ### Family friendly - Access to nearby outdoor pool - Free water park access - In-room babysitting (surcharge) - In-room refrigerator - Indoor pool - Laundry facilities - Lazy river - Lifeguards on site - Living room - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business center - Conference space ### Outdoors - Garden ### Full-service spa - Aromatherapy - Body scrubs - Facials - Hot stone massages - Hot tub - Reflexology - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Wheelchair accessible (may have limitations) ### More - 31 floors - Ballroom - Banquet hall - Lifeguards - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Deep soaking bathtub - Free toiletries - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LCD TV - Pay movies ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Free stocked minibar - Refrigerator ### More - Air conditioning - Desk - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board on request - Living room - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay. ### Renovations and closures The following facilities will be closed during January, February, March, April, December, and November: - Water park ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MOP 1147.7 per night ### Property payment types ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately MOP 327.8 for adults and MOP 206.8 for children - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MOP 1147.7 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met. ### Property is also known as Banyan Tree Hotel Banyan Tree Hotel Macau Banyan Tree Macau Macau Banyan Tree Banyan Tree Macau Hotel Macau Banyan Tree Macau Hotel Cotai Banyan Tree Macau Hotel Banyan Tree Macau Cotai Banyan Tree Macau Hotel Banyan Tree Macau Taipa Banyan Tree Macau Hotel Taipa ## Frequently asked questions ### Does Banyan Tree Macau have a pool? > Yes, this property has an indoor pool and outdoor pool access. ### How much does it cost to stay at Banyan Tree Macau? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Banyan Tree Macau on Oct 22, 2025 start from CA $1,217.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Taipa-Hotels-Banyan-Tree-Macau.h4282350.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Banyan Tree Macau pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Banyan Tree Macau? > Self parking is free at this property. ### What time is check-in at Banyan Tree Macau? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Banyan Tree Macau? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Does Banyan Tree Macau provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs 10:00 AM–8:30 PM at scheduled times. ### Where is Banyan Tree Macau located? > This family-friendly Taipa hotel is located near the airport, within 1 mi (2 km) of Macau Olympic Complex (Macau Stadium), Cotai Strip, and Venetian Macao Casino. Qube at the Venetian and Museum of Taipa and Coloane History are also within 10 minutes. Pai Kok Station is 8 minutes by foot and Stadium Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Banyan Tree Macau Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 734 8 - Good 212 6 - Okay 32 4 - Poor 12 2 - Terrible 10 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 9.4/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### KIT YING Dec 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was great. Nice hotel. Highly recommend ##### KIT YING Stayed 1 night in Dec 2023 ### 10/10 Excellent #### jason Dec 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### jason Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller May 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### Kwan Sze Feb 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 房間很好, 設備也有完善 ##### Kwan Sze Stayed 1 night in Feb 2024 ### 10/10 Excellent #### bumjun Jan 5, 2024 Liked: Cleanliness, staff & service ##### bumjun Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Shing Kit Sanki Dec 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Shing Kit Sanki Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Hyokbu Dec 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hyokbu Stayed 1 night in Dec 2023 ### 10/10 Excellent #### YIU JOE Dec 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional Value. Exceptional. Although may be a bit expensive than nearby 5 stars hotels, however, the experience, room size and service. It’s more value than the others. ##### YIU JOE Stayed 1 night in Dec 2023 ### 10/10 Excellent #### CHU PONG CANLTH Nov 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### CHU PONG CANLTH Stayed 1 night in Nov 2023 ### 4/10 Poor #### Kam Wai Oct 14, 2023 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities ##### Kam Wai Stayed 1 night in Oct 2023 ### 10/10 Excellent #### HO PAN Feb 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### HO PAN Stayed 1 night in Feb 2023 ### 8/10 Good #### Mioiok Feb 2, 2022 ##### Mioiok Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Sao Hun Dec 21, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sao Hun Stayed 1 night in Dec 2021 ### 8/10 Good #### Yuklun Dec 17, 2021 Liked: Cleanliness, staff & service, property conditions & facilities ##### Yuklun Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Hang-Sum Dec 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ![](https://a.travel-assets.com/ugc/hotel-reviews/02BA7BD97B0797BA04EF4E1B1D356578E15CFEE81639645160414.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23B5B9769254F2930AA6C690924A66567CFB57761639645199682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8965AECE980D84B02DB61775369CC4CD2669E53D1639645225958.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hang-Sum Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller Dec 3, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很好 ##### Verified traveller Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Weng Ian Jul 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Weng Ian Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller Oct 28, 2020 Liked: Cleanliness, room comfort #### 不過不失 房間設計很好，但前台男服務人員態度得過且過，有問題亦不會主動幫忙解答。在入住時請前台幫忙冷藏蛋糕到晚上時間再送到房間，到晚上通知前台半個小時都沒有把蛋糕送到，辦事速度可以再改進。 ##### Verified traveller Stayed 1 night in Oct 2020 ### 4/10 Poor #### KWOK WAI Aug 25, 2020 Liked: Cleanliness Disliked: Staff & service #### 員工質素低 詢問酒店職員關於酒店的基本資訊都是不準確的，例如詢問晚間開床服務時間，答因疫情關係已暫停，後來得知原來沒有終斷，依然如常提供的，另外問室內泳池及健身室開放時間，答星期二至六開上午九時至晚上十時，而我是星期日入住的，我待他說完後沒有補充，我便問他當天是星期日喎，他才補充說應該是星期二至日才對，星期一休息。以上其實都是最基本的資訊都可以錯誤提供，可見其管理階層是很差勁。入住時前台職員都不禮貌說話，後來忍不住問他們的名字後，態度才稍微改善，所以整體感覺極差，是我住過的十一間悅榕莊中最不堪入目的。 ##### KWOK WAI Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller Jun 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jun 2020 ### 10/10 Excellent #### Verified traveller Apr 1, 2020 ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### wing sze Mar 21, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### wing sze Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### K Mar 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 房間內有溫水池24小時恆溫，十分舒服，木制浴盆亦夠大，唯有不足是浴盆都有固定水喉放水，沒有可移動水喉方，更有香氛可點 ##### K Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Anthony, Sydney, Australia Feb 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average ##### Anthony Stayed 1 night in Jan 2018 ## Expedia's Latest Trends ### Hotels > [Hotel do Chiado](https://www.expedia.ca/Lisbon-District-Hotels-Hotel-Do-Chiado.h905325.Hotel-Information) > > [Cheap Hotels in Daytona Beach](https://www.expedia.ca/Daytona-Beach-Hotels-Cheap-Hotels.0-0-d6023995-tCheapHotels.Travel-Guide-Filter-Hotels) > > [The Castle at Swan Lake](https://www.expedia.ca/Vernon-Hotels-The-Castle-At-Swan-Lake.h10616055.Hotel-Information) > > [Ramada by Wyndham Jersey City](https://www.expedia.ca/Jersey-City-Hotels-Ramada-By-Wyndham-Jersey-City.h454856.Hotel-Information) > > [Staybridge Suites Toronto - Vaughan South by IHG](https://www.expedia.ca/Toronto-Hotels-Staybridge-Suites-Toronto-Vaughan-South.h6756.Hotel-Information) > > [Hilton Garden Inn New York/West 35th Street](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-New-YorkWest-35th-Street.h2366813.Hotel-Information) > > [Hotels with Free Parking in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels-Hotels-With-Free-Parking.0-0-d6141041-tHotelswithFreeParking.Travel-Guide-Filter-Hotels) > > [SoulShine](https://www.expedia.ca/Tamarindo-Hotels-SoulShine.h46292420.Hotel-Information) > > [Cheap Hotels in Banff](https://www.expedia.ca/Banff-Hotels-Cheap-Hotels.0-0-d10550-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hilton Garden Inn NYC Financial Center/Manhattan Downtown](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-NYC-Financial-CenterManhattan-Downtown.h18113315.Hotel-Information) > > [Golf Hotels in Malone](https://www.expedia.ca/Malone-Hotels-Golf-Hotel.0-0-d55817-tGolfHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Glasgow](https://www.expedia.ca/Glasgow-Hotels.d1334.Travel-Guide-Hotels) > > [Byward Blue Inn](https://www.expedia.ca/Ottawa-Hotels-Byward-Blue-Inn.h1799576.Hotel-Information) > > [Condo Rentals Virginia Beach](https://www.expedia.ca/Virginia-Beach-Condos.d10271-aaCondos.Travel-Guide-Accommodation) ### Flights > [Flights from Vancouver (YVR) to Miami (MIA)](https://www.expedia.ca/lp/flights/yvr/mia/vancouver-to-miami) > > [Flights from Calgary (YYC) to San Diego (SAN)](https://www.expedia.ca/lp/flights/yyc/san/calgary-to-san-diego) > > [Flights from Marseille (MRS) to London (LHR)](https://www.expedia.ca/lp/flights/mrs/lhr/marseille-to-london) > > [Flights from Calgary (YYC) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yyc/ist/calgary-to-istanbul) > > [Flights from Lloydminster (YLL) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yll/las/lloydminster-to-las-vegas) > > [Flights from Vancouver (YVR) to London (YXU)](https://www.expedia.ca/lp/flights/yvr/yxu/vancouver-to-london) > > [Flights from Alberta (YQL) to Regina (YQR)](https://www.expedia.ca/lp/flights/yql/yqr/lethbridge-to-regina) > > [Flights from Delhi (DEL) to Jaipur District (JAI)](https://www.expedia.ca/lp/flights/del/jai/delhi-to-jaipur) > > [Flights from Toronto (YYZ) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/yyz/pvr/toronto-to-puerto-vallarta) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) ### Cars > [Dollar Rent A Car Destinations In Canada](https://www.expedia.ca/Dollar-Rent-A-Car-Destinations-In-Canada.d31-c43.Car-Rental-Destination-Suppliers) ### Activities > [Things to do in Las Vegas](https://www.expedia.ca/Things-To-Do-In-Las-Vegas.d178276.Travel-Guide-Activities) ### Packages > [Portugal Vacations](https://www.expedia.ca/Portugal.d147.Destination-Travel-Guides) > > [Disneyland® Resort](https://www.expedia.ca/Disneyland-Resort-Anaheim-Resort.d6025613.Vacation-Attraction) ### General > [Visit Entwistle](https://www.expedia.ca/Entwistle.dx6357517)