[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Siracusa Prometeo Travelers find peaceful moments on the rooftop terrace with stunning views, while the on-site spa offers treatments for complete relaxation ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/b09648f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/36ef9466.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/82fb096b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/ee9c84b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/a195bd7c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure Siracusa Prometeo offers a tranquil retreat with its rooftop terrace and garden spaces. Visitors appreciate the attentive staff who enhance their stay, and the on-site spa provides rejuvenating massages and body treatments for those seeking deeper relaxation. 9.0 Wonderful ## Popular amenities - - - - Bar - Spa - Room service ## Room options ### Check availability for these dates Tonight [Oct. 19 - Oct. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1538612&PinnedHotelID=1538612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1538612&PinnedHotelID=1538612&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1538612&PinnedHotelID=1538612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1538612&PinnedHotelID=1538612&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1538612&PinnedHotelID=1538612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1538612&PinnedHotelID=1538612&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1538612&PinnedHotelID=1538612&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1538612&PinnedHotelID=1538612&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/f637b383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning TV Hypo-allergenic bedding Rainfall showerhead Private bathroom Bidet Eco-friendly toiletries - 172 sq ft - Sleeps 1 - 1 Twin Bed ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/6ae43f71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 9.0 Wonderful 10 reviews ### Highlights Soundproofed Air conditioning TV Hypo-allergenic bedding Rainfall showerhead Private bathroom Bidet Eco-friendly toiletries - 215 sq ft - Sleeps 2 - 1 Double Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/f637b383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning TV Hypo-allergenic bedding Rainfall showerhead Private bathroom Bidet Eco-friendly toiletries - 215 sq ft - Sleeps 2 - 2 Twin Beds ![Privilege, Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/71ae5b15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning TV Hypo-allergenic bedding Bidet Eco-friendly toiletries Rainfall showerhead Private bathroom - 269 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/fe2d578c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning TV Hypo-allergenic bedding Bidet Eco-friendly toiletries Rainfall showerhead Private bathroom - 258 sq ft - Sleeps 2 - 1 Double Bed ![Executive Room, 1 Double Bed](https://images.trvl-media.com/lodging/2000000/1540000/1538700/1538612/f9cae6c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning TV Hypo-allergenic bedding Sofa bed Bidet Eco-friendly toiletries Rainfall showerhead - 323 sq ft - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Mercure-Siracusa-Prometeo.h1538612.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Mercure-Siracusa-Prometeo.h1538612.Hotel-Information) ## About the area Located in Neapolis, a neighborhood in Syracuse, Mercure Siracusa Prometeo is near a train station and near theme parks. Papyrus Museum and Technopark Archimedes are cultural highlights, and some of the area's landmarks include Catacombs of St. John and San Nicolo dei Cordari. Arkimedeion Museum and Museum of the Sea of Syracuse are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and water skiing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Syracuse travel guide](https://www.expedia.ca/Syracuse.dx4912) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.07609%2C15.28156&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zQ0dFCT39G8K_8PPQQIhI4vqi74=) Viale Teracati 20, Syracuse, SR, 96100 ### What's nearby - Roman Amphitheatre of Syracuse - 3 min walk - 0.3 km - Archaeological Park of Neapolis - 5 min walk - 0.5 km - Greek Theatre of Syracuse - 7 min walk - 0.6 km - Porto Piccolo - 17 min walk - 1.4 km - Lungomare di Ortigia - 3 min drive - 1.9 km ### Getting around - Syracuse Station - 16 min walk - Fontanarossa Airport (CTA) - 46 min drive ### Restaurants - ‪Coffettiamo - ‬3 min walk - ‪Panineria Domenico - ‬2 min walk - ‪Bar Riccioli - ‬7 min walk - ‪Profumo Di Pollo - ‬10 min walk - ‪Il Cortese 1989 - ‬3 min walk ## About this property ### Mercure Siracusa Prometeo Upscale hotel near Lungomare di Ortigia You can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe at Mercure Siracusa Prometeo. Adventurous travelers may like the cycling at this hotel. Treat yourself to a manicure/pedicure, a body scrub, or a facial at the onsite spa. The on-site restaurant, Dionisio Bistrot, offers brunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool - Limo/town car service, buffet breakfast (surcharge), and bike rentals - Self parking (surcharge), express check-out, and express check-in - Babysitting (surcharge), free newspapers, and wedding services - Guest reviews speak highly of the helpful staff Room features All 93 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries, and bidets - TVs with satellite channels - Wardrobes/closets, travel cribs, and coffee/tea makers ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/2000000/1230000/1220700/1220650/73408607.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Villa Politi Grottasanta - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 928 reviews CA $153 CA $175 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1220650&PinnedHotelID=1220650&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/1000000/900000/891100/891075/5b6fc1d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UNA HOTELS One Siracusa Grottasanta - Breakfast included - Spa - Parking included - Free WiFi 8.6 Excellent 536 reviews CA $173 CA $197 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=891075&PinnedHotelID=891075&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/9000000/8480000/8470400/8470355/9f63b65f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Parco delle Fontane Tiche - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 278 reviews CA $160 CA $183 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=8470355&PinnedHotelID=8470355&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Hot Tub, Sea View | View from room](https://images.trvl-media.com/lodging/23000000/22120000/22110600/22110520/9fb412e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Archinuè Suite & Apartments Syracuse - Parking included - Free WiFi - Air conditioning - Laundry 9.6 Exceptional 137 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=22110520&PinnedHotelID=22110520&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/4000000/3820000/3814900/3814820/af67d93f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eureka Palace Hotel Spa Resort Syracuse - Pool - Hot tub - Breakfast included - Spa 8.0 Very good 314 reviews CA $115 CA $132 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=3814820&PinnedHotelID=3814820&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/3000000/2980000/2974800/2974756/2465bcdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grande Albergo Alfeo Santa Lucia - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 646 reviews CA $171 CA $195 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=2974756&PinnedHotelID=2974756&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/19000000/18710000/18704100/18704044/266affcc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lanterne Magiche Ortigia Ortigia - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 169 reviews CA $210 CA $240 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=18704044&PinnedHotelID=18704044&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17520000/17519100/17519019/f4662c00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caportigia Boutique Hotel Santa Lucia - Hot tub - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 249 reviews CA $164 CA $197 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=17519019&PinnedHotelID=17519019&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1890000/1883500/1883438/d402c8e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Algila' Ortigia Charme Hotel Ortigia - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 889 reviews CA $261 CA $303 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1883438&PinnedHotelID=1883438&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1140000/1133800/1133718/f32d31a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Albatros Hotel Syracuse - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 102 reviews CA $188 CA $215 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1133718&PinnedHotelID=1133718&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Limo/town car service - Self parking on site (EUR 10 per day) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 18 per person - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Dionisio Bistrot ### Things to do - 24-hour gym - Bicycle rentals - Full-service spa - Outdoor pool - Personal motorized watercraft - Ski storage - TV in common areas ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms - Travel crib ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 1,076 square feet of conference space - 2 meeting rooms - Business center ### Outdoors - Garden - Rooftop terrace - Vegetable garden ### Full-service spa - Body scrubs - Couples treatment rooms - Facials - Hot tub - In-room massages - Manicures/pedicures - Sauna - Spa open daily - Steam room - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Bathroom emergency pull cord - Elevator (35 inch wide door) - Grab bar near toilet (31 inches high) - Portable shower seat - Raised toilet seat (17 inches high) - Stair-free path to entrance - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (43 inches high) - Wheelchair-accessible spa ### More - 100% renewable energy - 6 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Bidet - Hair dryer - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board on request - LED lighting - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from December 19 2025 to February 1 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 30 per night Cribs (infant beds) are available for EUR 30 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - An effective city/local tax rate of 4.00 percent will be charged We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 7 to 18 per person - Airport shuttle fee: EUR 90 per vehicle - Self parking fee: EUR 10 per day - Crib (infant bed) fee: EUR 30 per night - Rollaway bed fee: EUR 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses solar energy This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Property Registration Number IT089017A1HWAYLUVH ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Mercure Siracusa Mercure Siracusa Prometeo Mercure Siracusa Prometeo Hotel Mercure Siracusa Prometeo Hotel Syracuse Mercure Siracusa Prometeo Syracuse Hotel Mercure Siracusa Prometeo Sicily/Syracuse, Italy Mercure Hotel Syracuse Mercure Siracusa Prometeo Syr Mercure Siracusa Prometeo Hotel Mercure Siracusa Prometeo Syracuse Mercure Siracusa Prometeo Hotel Syracuse ## Frequently asked questions ### Does Mercure Siracusa Prometeo have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Mercure Siracusa Prometeo? > As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Mercure Siracusa Prometeo on Nov 17, 2025 start from CA $115.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Syracuse-Hotels-Mercure-Siracusa-Prometeo.h1538612.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Siracusa Prometeo pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Mercure Siracusa Prometeo? > Self parking is available for EUR 10 per day. ### What time is check-in at Mercure Siracusa Prometeo? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Mercure Siracusa Prometeo? > Check-out is at noon. ### Does Mercure Siracusa Prometeo provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of EUR 90 per vehicle applies. ### Where is Mercure Siracusa Prometeo located? > Located in Neapolis, this spa hotel is within a 5-minute walk of Roman Amphitheatre of Syracuse, San Nicolo dei Cordari, and Catacombs of St. John. Museo Archeologico Regionale Paolo Orsi and Papyrus Museum are also within 10 minutes. Syracuse Station is 16 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Siracusa Prometeo Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 7.8 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 259 8 - Good 179 6 - Okay 28 4 - Poor 6 2 - Terrible 5 ### 10/10 Excellent #### Trevor Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was excellent. Lovely authentic cuisine, great breakfast and evening meal was fab but pricey. The pool was amazing. Staff very helpful ##### Trevor Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Luminita Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice room, comfortable and high end tech. ##### Luminita Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Gordon Jun 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location across from the outdoor museum. Beautiful rooftop bar, pool, and patio. Easy access to town. Friendly and very helpful staff. ##### Gordon Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Diane Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small but clean pool area to cool off in ar the end of a hot day. Room comfortable. Internet not always reliable ##### Diane Stayed 3 nights in Aug 2025 ### 8/10 Good #### Alex Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect hotel, typical mercure hotel: decent, clean and functional. ##### Alex Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Iain May 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent breakfast and great evening meals too. The receptionists were absolutely super in giving us advice on local transport and visitor attractions. The waiters and waitresses were also very friendly and helpful and very accommodating in explanations and assistance. Highly recommended. ##### Iain Stayed 4 nights in Apr 2025 ### 8/10 Good #### GAVIN May 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities agreat spot syracuse..easy location for driving to all the places you want to see. about 20 min walk to the end of Ortigia. plenty to see in the immediate area plus a market and gas station next door ##### GAVIN Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Jose Oct 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and good room ##### Jose Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### cynthia Oct 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was great ,well designed, fabulous breakfast ##### cynthia Stayed 3 nights in Oct 2022 ### 8/10 Good #### Dr Janine Apr 16, 2024 Liked: Cleanliness, staff & service Very friendly staff and convenient location. ##### Dr Janine Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Elena Sep 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good hotel: perfectly located, clean and safe. We enjoyed breakfasts on the roof top terrace. ##### Elena Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Angela Sep 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Extremely good location near the archaeological park. Very helpful staff. ##### Angela Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Sergio May 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a haven among the traffic & noise of busy Syracuse. We loved our stay there ##### Sergio Stayed 4 nights in May 2023 ### 10/10 Excellent #### Lindsay Oct 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful beach and view! ##### Lindsay Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Sandra Apr 29, 2024 Liked: Staff & service, amenities, property conditions & facilities Within easy walking distance to train station, historical ruins across the road and ortigia old town 15 minutes walk very quiet hotel and very helpful front desk staff ##### Sandra Stayed 4 nights in Apr 2024 ### 8/10 Good #### Caitlyn Sep 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall this is a great hotel, we really enjoyed being able to use the pool. It is about a 25 min walk to the square but it is downhill. I would stay here again. ##### Caitlyn Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Paul Sep 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is a little out of town but, there are buses you can catch and its only a 20min walk in. The pool was lovely and the bar staff were excellent! Great cocktails! Beds very comfortable. ##### Paul Stayed 3 nights in Sep 2024 ### 8/10 Good #### Lucy Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for exploring Syracuse, especially close to the archeological park. Mostly friendly staff and good service in the restaurant for dinner. The room is a decent size, clean and has a powerful shower. The breakfast had a good range of options but the 'hot' food was cold. Would have been good to have some powdered or long-life milk provided in the room for tea, instead of needing to request some from the bar. ##### Lucy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Ekaterina Mar 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our two-night stay at the hotel. It was clean, convenient and very close to the Greek ruins. The staff was helpful with directions and travelling advice. ##### Ekaterina Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Michael Feb 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely superb staff from top to bottom ##### Michael Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Nick Sep 29, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Clean and tidy and affordable location. Don’t come prepared to be WOW’ed by friendly service though, 5/6 staff including the reception and bar came across as very abrupt and borderline rude. ##### Nick Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Leanne Aug 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff, wide range for breakfast including Sicilian delicacies and a great rooftop pool and bar. Quite far out from Ortigia (30 minute walk). ##### Leanne Stayed 1 night in Aug 2024 ### 8/10 Good #### Verified traveller Oct 7, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Not much to look at from the outside, but this is clearly a higher-end property. Well designed and spacious rooms. Great breakfast. ##### Verified traveller Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Lawrence Oct 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. Directly across the street from the archeological site and about a mile from the old section of Syracuse. The only thing it lacked was onsite, self-serve laundry facilities. Great roof top pool ##### Lawrence Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Gerard Oct 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very large room. Excellent breakfast, courteous staff especially Umberto ##### Gerard Stayed 1 night in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Excelsior Palace Portofino Coast](https://www.expedia.ca/Rapallo-Hotels-Excelsior-Palace-Hotel.h21704.Hotel-Information) > > [Grand Hotel Flora](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Flora.h919640.Hotel-Information) > > [Hilton Sorrento Palace](https://www.expedia.ca/Sorrento-Hotels-Hilton-Sorrento-Palace.h791135.Hotel-Information) > > [Cristina Hotel](https://www.expedia.ca/SantAgnello-Hotels-Cristina-Hotel.h16729.Hotel-Information) > > [Villa Manning Relais](https://www.expedia.ca/Sorrento-Hotels-Villa-Manning-Relais.h21971579.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa](https://www.expedia.ca/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Hotel La Pensione Svizzera](https://www.expedia.ca/Taormina-Hotels-Hotel-La-Pensione-Svizzera.h899509.Hotel-Information) > > [Hotel Ariston & Palazzo Santa Caterina](https://www.expedia.ca/Taormina-Hotels-Hotel-Ariston-Palazzo-Santa-Caterina.h54117.Hotel-Information) > > [Hotel Mary](https://www.expedia.ca/Vico-Equense-Hotels-Hotel-Mary.h4947835.Hotel-Information) > > [Hotel Marina Riviera](https://www.expedia.ca/Amalfi-Hotels-Hotel-Marina-Riviera.h1419029.Hotel-Information) > > [Hotel Bel Soggiorno](https://www.expedia.ca/Taormina-Hotels-Hotel-Bel-Soggiorno.h1053832.Hotel-Information) > > [Hotel de La Ville](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-De-La-Ville.h921822.Hotel-Information) > > [Grand Hotel Excelsior Amalfi](https://www.expedia.ca/Amalfi-Hotels-Grand-Hotel-Excelsior-Amalfi.h1105705.Hotel-Information) > > [Hotel San Giorgio](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-San-Giorgio.h1709306.Hotel-Information) > > [Hilton Lake Como](https://www.expedia.ca/Como-Hotels-Hilton-Lake-Como.h17246644.Hotel-Information) > > [Hotel Villa Belvedere](https://www.expedia.ca/Taormina-Hotels-Hotel-Villa-Belvedere.h2499098.Hotel-Information) > > [Residence Panoramic](https://www.expedia.ca/Maiori-Hotels-Residence-Hotel-Panoramic.h44539994.Hotel-Information) > > [Altafiumara Resort & Spa](https://www.expedia.ca/Villa-San-Giovanni-Hotels-Altafiumara-Resort-Spa.h1366348.Hotel-Information) > > [Hotel Margherita](https://www.expedia.ca/Praiano-Hotels-Hotel-Margherita.h915378.Hotel-Information) > > [Ortea Palace Hotel, Sicily, Autograph Collection](https://www.expedia.ca/Syracuse-Hotels-Ortea-Palace-Luxury-Hotel.h17825841.Hotel-Information) > > [Santa Caterina](https://www.expedia.ca/Amalfi-Hotels-Santa-Caterina.h2541496.Hotel-Information) > > [Hotel Chalet Al Foss](https://www.expedia.ca/Vermiglio-Hotels-Hotel-Chalet-Al-Foss.h9810090.Hotel-Information) > > [Hotel Miramalfi](https://www.expedia.ca/Amalfi-Hotels-Hotel-Miramalfi.h1130642.Hotel-Information) > > [Italiana Hotels Cosenza](https://www.expedia.ca/Cosenza-Hotels-Italiana-Hotels-Cosenza.h1187073.Hotel-Information) > > [Hotel Le Fioriere](https://www.expedia.ca/Praiano-Hotels-Hotel-Le-Fioriere.h1897502.Hotel-Information) > > [UNA Hotels Capotaormina](https://www.expedia.ca/Taormina-Hotels-UNAHOTELS-Capotaormina.h22100.Hotel-Information) > > [Anantara Convento di Amalfi Grand Hotel](https://www.expedia.ca/Amalfi-Hotels-NH-Collection-Grand-Hotel-Convento-Di-Amalfi.h2885039.Hotel-Information) > > [Splendid Hotel Taormina](https://www.expedia.ca/Taormina-Hotels-Splendid-Hotel-Taormina.h1735615.Hotel-Information) > > [Verdura Resort](https://www.expedia.ca/Sciacca-Hotels-Verdura-Resort.h2512326.Hotel-Information) > > [Caruso, A Belmond Hotel, Amalfi Coast](https://www.expedia.ca/Ravello-Hotels-Caruso.h1129096.Hotel-Information)