Title: Holiday Inn & Suites Syracuse Airport - Liverpool by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1924&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Travelers relax in the spa tub or lounge by the indoor pool at this Liverpool hotel where the staff's attentive service makes all the difference ## Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool by IHG ![Indoor pool, open 7:00 AM to 10:00 PM, sun loungers - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/8a98e16b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily full breakfast (USD 15 per person) - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/c4963966.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/ff38245f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/52eb9abb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/25bbf544.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn & Suites Syracuse Airport - Liverpool is near Onondaga Lake Park. Guests can unwind in the spa tub, enjoy the indoor pool with sun loungers, or grab a drink at Blue Spruce Lounge or the coffee shop. The helpful staff consistently earns praise. VIP Access ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Pet friendly - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1924&PinnedHotelID=1924&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1924&PinnedHotelID=1924&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1924&PinnedHotelID=1924&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1924&PinnedHotelID=1924&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1924&PinnedHotelID=1924&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1924&PinnedHotelID=1924&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1924&PinnedHotelID=1924&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1924&PinnedHotelID=1924&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Suite, 1 King Bed, Kitchen ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/818950e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Kitchen 8.6 Excellent 13 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchen - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible) ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/aef25702.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible) 9.0 Wonderful 4 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Queen Bed, Kitchen ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/aef25702.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Kitchen 8.8 Excellent 11 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Mini-fridge - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 2 Queen Beds, Kitchen ![Suite, 2 Queen Beds, Kitchen](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/9a91ee72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Kitchen 8.6 Excellent 32 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Mini-fridge - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room ![Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds](https://images.trvl-media.com/lodging/1000000/10000/2000/1924/aef25702.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.8 Excellent 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge - Sleeps 2 - 1 King Bed OR 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Holiday-Inn-Suites-Syracuse-Airport-Liverpool.h1924.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Holiday-Inn-Suites-Syracuse-Airport-Liverpool.h1924.Hotel-Information) ## About the area Located in North Syracuse, Holiday Inn & Suites Syracuse Airport - Liverpool by IHG is in the business district and near the airport. The area's natural beauty can be seen at Onondaga Lake Park and Lake Onondaga, while WonderWorks and 5 Wits Adventure are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at NBT Bank Stadium. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. [Visit our North Syracuse travel guide](https://www.expedia.ca/North-Syracuse.dx9183) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.09206%2C-76.16925&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kgUvmAgPfR8_2bSXyaeGohiHx4c=) 400 7th North St., North Syracuse, NY, 13088 ### What's nearby - ![Lake Onondaga featuring a pond](https://images.trvl-media.com/place/6066121/5ffb63e9-be0d-48e0-b595-fe8cfb7f92a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Onondaga 2 min drive \- 2.9 km - ![Tasty beer at this place. ](https://images.trvl-media.com/place/601764/5ee7892a-5ce0-46e4-a58e-b73cc882c6b3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Destiny USA 2 min drive \- 3.3 km - ![Onondaga Lake Park which includes cycling and a park as well as a couple](https://images.trvl-media.com/place/6185539/a02d155b-61f7-4fea-b8b2-841f9ed0fb2b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Onondaga Lake Park 2 min drive \- 2.6 km - Hopkins Road County Park 2 min drive \- 3.6 km - NBT Bank Stadium 2 min drive \- 3.3 km ### Getting around - Syracuse Regional Transportation Center 6 min drive - Hancock Intl. Airport (SYR) 7 min drive ### Restaurants - McDonald's 4 min walk - Jersey Mike's Subs 8 min walk - Tully's Good Times 5 min walk - Starbucks 6 min walk - Scooch’s BBQ 4 min drive ## About this property ### Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Hotel near Onondaga Lake Park Located close to NBT Bank Stadium and Central New York Regional Market, Holiday Inn & Suites Syracuse Airport - Liverpool by IHG provides a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. The on-site bistro, Blue Spruce Lounge, features American cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby. Additional perks include: - An indoor pool along with sun loungers - Free self parking and extended parking - Full breakfast (surcharge), express check-out, and coffee/tea in the lobby - Newspapers in the lobby, a TV in the lobby, and smoke-free premises - Guest reviews speak highly of the helpful staff Room features All 137 individually furnished rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews say good things about the clean rooms at the property. Extra conveniences in all rooms include: - Egyptian cotton sheets, pillowtop mattresses, and down comforters - Bathrooms with hydromassage showers and designer toiletries - 42-inch flat-screen TVs with premium channels and DVD players - Wardrobes/closets, mini fridges, and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/26000/25930/2bfce2c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Syracuse North Airport Area Liverpool - Pool - Breakfast included - Free airport shuttle - Pet friendly 9.6 Exceptional 1,002 reviews CA $178 CA $204 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=25930&PinnedHotelID=25930&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1790000/1781300/1781222/02e2ad5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Syracuse Clay Liverpool - Pool - Hot tub - Breakfast included - 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Pool - Breakfast included - Pet friendly - Free WiFi 8.6 Excellent 1,000 reviews CA $145 CA $175 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=11743361&PinnedHotelID=11743361&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/8400/8393/0ec8261b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel Syracuse East Syracuse - Pool - Free airport shuttle - Pet friendly - Parking included 8.4 Very good 1,009 reviews CA $156 CA $183 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=8393&PinnedHotelID=8393&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1924&PinnedHotelID=1924&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1924,25930,1781222,979046,862963) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free roundtrip airport shuttle from 4:00 AM to midnight - Free extended parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Blue Spruce Lounge ### Things to do - 24-hour gym - Hot tub - Indoor pool - TV in common areas ### Family friendly - Children's games - DVD player - In-room microwave - Indoor pool - Laundry facilities - Mini-fridge - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Guidebooks - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2,100 square feet of conference space - 24-hour business center - Computer station - Meeting room ### Outdoors - Barbecue grill - Picnic area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Assistive listening devices - Assistive listening devices in meeting rooms - Braille/raised signage - Elevator - Handrails in stairways - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 3 floors - Ballroom - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Pillow menu - Pillowtop mattress ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels - DVD player ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Microwave - Mini-fridge - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Free long-distance calls - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 15 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 25 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 15.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 15 per person - Pet fee: USD 15 per pet, per day - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 7:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Maplewood Inn Syracuse Liverpool Maplewood Syracuse Maplewood Syracuse Liverpool Maplewood Suites Extended Stay Hotel Liverpool Maplewood Suites Extended Stay Hotel Maplewood Suites Extended Stay Liverpool The Maplewood Hotel Liverpool Maplewood Suites Syracuse Airport Holiday Inn Suites Syracuse Airport Liverpool Maplewood Suites Extended Stay Syracuse/Airport Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel ## Frequently asked questions ### Does Holiday Inn & Suites Syracuse Airport - Liverpool by IHG have a pool? ### How much does it cost to stay at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG? ### Is Holiday Inn & Suites Syracuse Airport - Liverpool by IHG pet-friendly? ### How much is parking? ### What time is check-in at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG? ### What time is check-out at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG? ### Does Holiday Inn & Suites Syracuse Airport - Liverpool by IHG provide a shuttle to the airport? ### Where is Holiday Inn & Suites Syracuse Airport - Liverpool by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 559 8 - Good 233 6 - Okay 95 4 - Poor 65 2 - Terrible 52 ## Reviews ### 8/10 Good #### Anna Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities Comfy bed and great shower. Staff was friendly. Breakfast is not free but was able to get it covered since the pool/hot tub was out of order ##### Anna Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### MEGAN Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful, clean room, friendly staff, amazing hot tub and pool, restaurant on site, hotel shuttle available for the airport and other locations within 5 miles. I stayed on Christmas Eve and want to make it an annual tradition! ##### MEGAN Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Lenny Jan 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a pet and o was impressed with the room ##### Lenny Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Haripriya Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was extremely helpful... shuttle service in particular was great. Room was also clean and well maintained. ##### Haripriya Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Lisa Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel. Very quiet room and comfortable bed. Would book again. ##### Lisa Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Lisa Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff! ##### Lisa Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Courtney Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best hotels I’ve ever stayed at. The staff was amazing and so friendly. Everything was very clean. Great amenities and lots of places to eat close by. The King suite was excellent value for the money. The bed was super comfortable and staff provided extra pillows and towels immediately when we asked. I would definitely stay here again. ##### Courtney Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kelly Nov 19, 2025 Liked: Cleanliness, property conditions & facilities Room was clean. Staff was friendly. Shuttle to the airport was on time and very convenient. ##### Kelly Stayed 1 night in Nov 2025 ### 10/10 Excellent #### elisabeth Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, staff were very nice, they had a great restaurant and bar. The food was amazing for bar food. You must get the huge stuffed tater tots and chicken tenders. The pool was a bit cool but the hot tub was amazing. We did not pay for the breakfast so I can't say anything about it. The walk in shower was slippery. We got a room with a one plate stove , nice size fridge and microwave and sink. I really appreciated this as I brought my 3 grandkids. Don't hesitate to book you will not be disappointed. ![](https://a.travel-assets.com/ugc/hotel-reviews/d439f72c-67b0-49b6-b4f7-b71ba666bf2f-1766954881888.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6be983ff-20b9-42e5-b7cc-510d8158caa5-1766954884849.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### elisabeth Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Sue ann Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Sue ann Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### judy Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are excellent both at the front desk and in the restraunt. The food was tasty and hot. We had coffee and breakfast in the morning and we appreciated it all. Overall a delightful, restful stay. ##### judy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### April Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean and smelled great. Staff was very friendly ##### April Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Martha Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beds and pillows always comfortable. ##### Martha Stayed 1 night in Sep 2025 ### 4/10 Poor #### Chris Jan 16, 2026 Disliked: Cleanliness, amenities, property conditions & facilities The only reason I booked this hotel was to use the pool and Hot tub. They were both broken down and the very nice desk person informed us upon arrival that they had been down for a whole week already and they have no idea when either would be fixed. There were pieces of wrapers on the floor next to the bed in our room, the bathroom door had clear sign of water damage and had swollen the door so when it rubbed to shut it scraped sawdust onto the floor and the toilet was wobbly and not sealed to the floor, you could see a shim under it! The Holiday in express used to stand for a quality hotel with exemplary amenities. I guess that's not the case any more. I wont be back ##### Chris Stayed 1 night in Jan 2026 ### 8/10 Good #### John Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff, including the shuttle drivers, were particularly friendly ##### John Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Shavonda Sep 13, 2025 Liked: Cleanliness, amenities The entire stay was excellent! From the shuttle ride, to the staff, everything was great! Everyone was friendly and very accommodating. I will always stay at this hotel when I come to Syracuse! ##### Shavonda Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Yulanda Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay, thr staff was very friendly and helpful! The reception staff was very helpful. JJ and staff in the restaurant and bar were amazing! ##### Yulanda Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Vernon Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were awesome at this hotel. So helpful, friendly and all in all great folks. It really makes the stay great when everyone is so welcoming. ##### Vernon Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alisa Jun 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The restaurant and pool are great and staff if pleasant and helpful ##### Alisa Stayed 1 night in May 2025 ### 10/10 Excellent #### REBECCA Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk staff was amazing and extremely accommodating! Special shout out to James for going above and beyond! ##### REBECCA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Wendy May 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is conveniently located by many restaurants and close to the airport. ##### Wendy Stayed 1 night in May 2025 ### 10/10 Excellent #### mike Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Smooth stay Had a good stay, zero complaints ##### mike Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jared Jul 27, 2025 Liked: Property conditions & facilities James at the front desk provided an excellent customer service experience and helped answer any questions we had about our stay and the area. ##### Jared Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Margaret Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk manager was very professional.My husband dropped off our rental car at the airport and Jeff brought him back to holiday inn. Later, Jeff drove us to dinner and picked us up. Next morning he drove us to airport. He was super helpful and accommodating. He is great at his job. We were only there one night but it was a great place to stay before departing.We highly recommend this holiday inn. ##### Margaret Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jeff May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was awesome and the staff providing the breakfast were so friendly and nice. ##### Jeff Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Country Inn & Suites by Radisson, Lake George (Queensbury), NY](https://www.expedia.ca/Lake-George-Hotels-Country-Inn-Suites-By-Radisson.h1503683.Hotel-Information) > > [HYATT house White Plains](https://www.expedia.ca/White-Plains-Hotels-HYATT-House-White-Plains.h427283.Hotel-Information) > > [Holiday Inn Express Syracuse Airport by IHG](https://www.expedia.ca/Syracuse-Hotels-Holiday-Inn-Express-Syracuse-Airport.h1680344.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Duck Lake Campground](https://www.expedia.ca/Syracuse-Hotels-Duck-Lake-Campground.h12599916.Hotel-Information) > > [Inn at Taughannock Falls](https://www.expedia.ca/Trumansburg-Hotels-Inn-At-Taughannock.h34183800.Hotel-Information) > > [Holiday Inn Express Grand Island - Niagara Falls by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Grand-Island-Niagara-Falls.h18567279.Hotel-Information) > > [Cicero Grand - Syracuse North](https://www.expedia.ca/Syracuse-Hotels-Comfort-Suites-Cicero-Syracuse-North.h2658702.Hotel-Information) > > [Hampton Inn & Suites Syracuse North Airport Area](https://www.expedia.ca/Syracuse-Hotels-Hampton-Inn-Suites-Syracuse-North-Airport-Area.h25930.Hotel-Information) > > [Laurel Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Lake-Placid-Summit-Hotel-Resort-And-Suites.h27690.Hotel-Information) > > [The Queensbury Hotel](https://www.expedia.ca/Lake-George-Hotels-The-Queensbury-Hotel.h40334.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [Pinecrest Motel](https://www.expedia.ca/Utica-Hotels-Pinecrest-Motel.h1554572.Hotel-Information) > > [Hotel Concord Syracuse, an Ascend Collection Hotel](https://www.expedia.ca/East-Syracuse-Hotels-Hotel-Concord-Syracuse.h7394.Hotel-Information) > > [Tarrytown House Estate](https://www.expedia.ca/White-Plains-Hotels-Tarrytown-House-Estate-On-The-Hudson.h49674.Hotel-Information) > > [Charming year round cottages on Waterfall](https://www.expedia.ca/Utica-Hotels-Charming-Year-Round-Cottages-On-Waterfall.h33947458.Hotel-Information) > > [Cresthill Suites Syracuse](https://www.expedia.ca/Syracuse-Hotels-Cresthill-Suites-Syracuse.h802925.Hotel-Information) > > [Vernon Downs Casino and Hotel](https://www.expedia.ca/Utica-Hotels-Vernon-Downs-Casino-And-Hotel.h4332.Hotel-Information) > > [The Craftsman Inn & Suites](https://www.expedia.ca/Syracuse-Hotels-The-Craftsman-Inn-Suites.h40798.Hotel-Information) > > [Peek'n Peak Resort Trademark Collection by Wyndham](https://www.expedia.ca/Jamestown-Hotels-Peekn-Peak-Resort-Trademark-Collection-By-Wyndham.h5261672.Hotel-Information) > > [Extended Stay America Suites White Plains Elmsford](https://www.expedia.ca/White-Plains-Hotels-Extended-Stay-America-Suites-White-Plains-Elmsford.h573804.Hotel-Information) > > [DoubleTree by Hilton Hotel Syracuse](https://www.expedia.ca/Syracuse-Hotels-DoubleTree-By-Hilton-Syracuse.h8393.Hotel-Information) > > [Jade Inn Motel](https://www.expedia.ca/Niagara-Falls-Hotels-Jade-Inn-Motel.h8325773.Hotel-Information) > > [41 Lakefront Hotel, Trademark Collection By Wyndham](https://www.expedia.ca/Geneva-Hotels-Ramada-Plaza-By-Wyndham-Geneva-Lakefront-Resort.h60711.Hotel-Information) > > [Hotel Canandaigua, Tapestry Collection by Hilton](https://www.expedia.ca/Rochester-Hotels-Hotel-Canandaigua.h50896866.Hotel-Information) > > [Days Inn by Wyndham Watertown Fort Drum](https://www.expedia.ca/Evans-Mills-Hotels-Days-Inn-By-Wyndham-Evans-MillsFort-Drum.h5070621.Hotel-Information) > > [Comfort Inn & Suites Syracuse-Carrier Circle](https://www.expedia.ca/Syracuse-Hotels-Comfort-Inn-Carrier-Circle.h6554.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information)