Title: Gran Bretagna Boutique Hotel Ortigia - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2540095&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Bretagna Boutique Hotel Ortigia Travelers sip morning coffee in this charming destination, where a library offers quiet browsing and concierge staff helps plan perfect daily adventures ## Photo gallery for Gran Bretagna Boutique Hotel Ortigia ![Superior Room, Balcony - Gran Bretagna Boutique Hotel Ortigia (Syracuse)](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/bea4c457.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room, Balcony - Gran Bretagna Boutique Hotel Ortigia (Syracuse)](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/d165b343.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Gran Bretagna Boutique Hotel Ortigia (Syracuse)](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/60cba36f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Gran Bretagna Boutique Hotel Ortigia (Syracuse)](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/ac69ecf9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room - Gran Bretagna Boutique Hotel Ortigia (Syracuse)](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/cd14efb3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Ortigia, Gran Bretagna Boutique Hotel Ortigia welcomes visitors with a breakfast buffet and in-room WiFi. Guests can explore the nearby Lungomare di Ortigia, recharge at the coffee shop, or discover a good read in the library. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Air conditioning - Bar - Laundry - Room service ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/cd14efb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Premium bedding Bidet Private bathroom Hair dryer - 269 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Deluxe Room ![Premium bedding, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/97318cf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Premium bedding Bidet Private bathroom Hair dryer - 322 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds - Sea view ### View all photos for Classic Room ![Classic Room](https://images.trvl-media.com/lodging/3000000/2550000/2540100/2540095/215f3141.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Premium bedding Bidet Private bathroom Hair dryer - 269 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Gran-Bretagna-Boutique-Hotel-Ortigia.h2540095.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSyracuse-Hotels-Gran-Bretagna-Boutique-Hotel-Ortigia.h2540095.Hotel-Information) ## About the area Located in Ortigia, a neighborhood in Syracuse, Gran Bretagna Boutique Hotel Ortigia is near the airport and near the beach. Arkimedeion Museum and Teatro dei Pupi are cultural highlights, and some of the area's activities can be experienced at Porta Marina and Lungomare di Ortigia. Museum of the Sea of Syracuse and Technopark Archimedes are also worth visiting. Take an opportunity to explore the area for water adventures such as boat tours. [Visit our Syracuse travel guide](https://www.expedia.ca/Syracuse.dx4912) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.06308%2C15.29194&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_YpMWmxX10Vfm03PIWMoMEvHzTQ=) Via Savoia, 21, Ortigia, Syracuse, SR, 96100 ### What's nearby - ![Temple of Apollo which includes building ruins and heritage elements](https://images.trvl-media.com/place/6103312/62cf3dc3-3491-4cc8-ac76-9ba9635e8106.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Temple of Apollo 2 min walk \- 0.2 km - ![Magnificent view](https://images.trvl-media.com/place/553248635213212045/8fd6212b-3113-4cb3-bad9-19c2fd366b37.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lungomare di Ortigia 5 min walk \- 0.5 km - Cathedral of Syracuse 5 min walk \- 0.5 km - Piazza del Duomo 5 min walk \- 0.5 km - Fonte Aretusa 8 min walk \- 0.7 km ### Getting around - Syracuse Station 16 min walk - Fontanarossa Airport (CTA) 48 min drive ### Restaurants - Bar del Ponte Cristina 3 min walk - Viola Espressobar 1 min walk - Il Chioschetto 3 min walk - Caffè Apollo 1 min walk - La Tana del Gufo 2 min walk ## About this property ### Gran Bretagna Boutique Hotel Ortigia Hotel located in Ortigia Take advantage of free continental breakfast, a coffee shop/cafe, and a library at Gran Bretagna Boutique Hotel Ortigia. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks like: - A free cruise shuttle, luggage storage, and coffee/tea in the lobby - Concierge services, tour/ticket assistance, and smoke-free premises - A front-desk safe and ATM/banking services Room features All guestrooms at Gran Bretagna Boutique Hotel Ortigia include thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. More conveniences in all rooms include: - Bathrooms with showers and bidets - Flat-screen TVs with cable channels - Heating, daily housekeeping, and phones ## Similar properties ![Breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/3000000/2920000/2917200/2917137/cf5240f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gargallo Ortigia - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 138 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=2917137&PinnedHotelID=2917137&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/920000/917800/917761/de23622a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posta Ortigia - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.4 Very good 455 reviews CA $122 CA $139 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=917761&PinnedHotelID=917761&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/18000000/17120000/17112500/17112469/13619a5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Casa D'Alleri Ortigia - 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Breakfast included - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 652 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=2974756&PinnedHotelID=2974756&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite](https://images.trvl-media.com/lodging/104000000/103530000/103523100/103523090/fbe2e278.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palazzo Cavalieri Santa Lucia - Free WiFi - Air conditioning - Breakfast available - Laundry 8.8 Excellent 39 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=103523090&PinnedHotelID=103523090&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/39000000/38360000/38352600/38352557/319a8ef7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### I Santi Coronati Bed & Breakfast Ortigia - Breakfast included - Free WiFi - Air conditioning - Parking available 8.8 Excellent 26 reviews CA $153 CA $174 total includes taxes & fees Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=38352557&PinnedHotelID=38352557&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=2540095&PinnedHotelID=2540095&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2540095,2917137,917761,17112469,2527263) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 15 per day) - 24-hour roundtrip airport shuttle on request for a surcharge - Free 24-hour train station pick-up and drop-off shuttle - Bus station shuttle (surcharge) - Free cruise terminal shuttle ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Things to do - Library ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - ATM - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 steps to reach entrance - Front entrance ramp - Tile flooring in public areas - Upper floors accessible by stairs only ### More - Colonial architecture - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Heating - Iron/ironing board on request - Laptop workspace - Mobile key entry - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 6:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 1:00 PM Front desk staffed during limited hours If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from January 3 2026 to January 5 2026 (dates subject to change). The property will be renovating from January 3 2026 to January 5 2026 (completion date subject to change). The following areas are affected: - Front desk - Guestrooms During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - An effective city/local tax rate of 4.00 percent will be charged We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 130 per vehicle (roundtrip, maximum occupancy 4) - Nearby parking fee: EUR 15 per day (2133 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation A car is recommended for transportation to and from this property ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Gran Bretagna Syracuse Gran Bretagna Hotel Gran Bretagna Hotel Syracuse Gran Bretagna Syracuse Gran Bretagna Hotel Sicily/Syracuse Italy Gran Bretagna Hotel Gran Bretagna Gran Bretagna Ortigia Syracuse Gran Bretagna Boutique Hotel Ortigia Hotel Gran Bretagna Boutique Hotel Ortigia Syracuse Gran Bretagna Boutique Hotel Ortigia Hotel Syracuse ## Frequently asked questions ### Is Gran Bretagna Boutique Hotel Ortigia pet-friendly? ### What time is check-in at Gran Bretagna Boutique Hotel Ortigia? ### What time is check-out at Gran Bretagna Boutique Hotel Ortigia? ### Does Gran Bretagna Boutique Hotel Ortigia provide a shuttle to the airport? ### Where is Gran Bretagna Boutique Hotel Ortigia located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gran Bretagna Boutique Hotel Ortigia Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 25 8 - Good 9 6 - Okay 3 4 - Poor 6 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Michael Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely welcome from the friendly team. Fantastic breakfast and a great room. Excellent location in Ortigia. We would definitely stay again. ##### Michael Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Victoria A Nov 1, 2024 Great location for visiting Ortigia with a great staff ##### Victoria A Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Carmel Oct 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran Bretagna is Grand! Extremely professional staff and in amazing location. ##### Carmel Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Joseph Sep 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable room, welcoming staff and excellent breakfast. We’d return. ##### Joseph Stayed 1 night in Sep 2024 ### 10/10 Excellent #### ATSUSHI Aug 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### An excellent hotel The location was very good. The receptionist was very friendly and helpful. ##### ATSUSHI Stayed 1 night in Aug 2023 ### 8/10 Good #### Mary Rose Aug 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The most perfect location! Ortigia is really special. Staff so helpful, room very clean. Delicious breakfast with continental fare but also scrambled eggs and bacon, and really lovely coffee. ##### Mary Rose Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Annie Aug 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great central location Staff were very helpful with directions, parking, Ortigio is another limited parking, Low Emissions Zone in Italy / Sicily, so valet parking is the way to go. Recommendations of sightseeing and cafes & restaurant are spot on. ##### Annie Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Sharon Jun 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful boutique hotel in a premiere location - just a few minutes walk from the bridges of Ortigia, the Temple of Apollo, and the large outdoor market. The staff is incredible. Francesca arranged car pick-ups, gave us maps of the island and suggestions on what to visit, and walked with us to the box office so we could use her resident discount to buy tickets for a Greek play at the amphitheater! She, along with all her colleagues, were incredibly warm and hospitable. We were sad to say goodbye to them when it was time to leave. We also loved having a glass of cold, freshly squeezed orange juice at the bar after a day of walking. ##### Sharon Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Chin-Hui Sep 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The owner is personally involved and attends to all detail. The hotel location is great for easy access to everything you would like in a stay. ##### Chin-Hui Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### David Oct 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in Ortigia Ortigia is an island and this hotel is in the best part of it. Walk to everything and a huge choice of restaurants and shops. Combine that with the charm of Ortigia I will be back again. ![](https://a.travel-assets.com/ugc/hotel-reviews/A18DEE19C836D97F119FE3615FCFEC5A504D3C8A1697474584557.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Richard Apr 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay. We spent two night at this hotel. The location is really nice. I can’t say enough about the staff. They work flawlessly as a team and made our stay so comfortable. I wish I could write all their names in this review. Thank you for all you did for us. ##### Richard Stayed 1 night in Apr 2024 ### 8/10 Good #### Susan Nov 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good 3 night stay in Ortigia. This hotel was very clean and in a good location for exploring Ortigia. Not too many stairs to reach the first floor. The breakfast was very good, and the young man in charge was very helpful several times on our 3 night stay. The rooms are plain but clean and large. We enjoyed the small balcony. On weekend nights the crowd below was quite loud, but the AC mostly muffled the outdoor noise. ![](https://a.travel-assets.com/ugc/hotel-reviews/657F53F154929D7550DE2816CBD67F6BE3058C601699883638377.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C08E100A6C27E3281948CA37AE293EB99CC3083F1699883648196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Stayed 3 nights in Nov 2023 ### 8/10 Good #### Lisa F May 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice large clean room and attached bath. Great albeit small shower but our first in 4 days that actually drained (yay)! Staff very nice & helpful. With an attached restaurant for drinks & snacks it’s very convenient. Only drawback is finding parking in the local lots as the parking is very difficult in the area. Be sure to download EasyPark app before you leave also as there is no on site parking at the hotel and several of the machines in the parking lots don’t work. ##### Lisa F Stayed 1 night in May 2024 ### 8/10 Good #### Mark Oct 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room, fabulous breakfast enjoyed on an outdoor terrace. ##### Mark Stayed 2 nights in Oct 2025 ### 8/10 Good #### Hideaki Jan 2, 2025 Liked: Cleanliness The staff was nice and friendly. ##### Hideaki Stayed 1 night in Dec 2024 ### 10/10 Excellent #### james Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I will stay again ##### james Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Vahak Sep 4, 2025 This hotel canceled our booking - made at least 4 months in advance - and booked another hotel, Gargallo, in Ortigia. While the cancelation was unpleasant, hotel Gargallo truned out to be a very nice and convenient stay for us. Therefore, I am unable to rate Gran Bretagna Hotel, as we didn't get to stay there, due to cancellation of our booking. ##### Vahak Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Emilia Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good so far ##### Emilia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Pablo Jul 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Very nice room, location and breakfast. Lovely staff. Would definitely recommend. ##### Pablo Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Jim Jul 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A ##### Jim Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Andrew Apr 19, 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Comfortable and nice location in Ortigia Spacious and very comfortable room and bathroom, quite close to the entrance of the island, with an good location near a busy square. Excellent service by Andre at the desk who is super helpful. Breakfast was delicious and with many options, both hot and cold, and excellent coffee from Victoria who provided very attentive and warm service. We felt very welcome and the staff was the best part of this hotel. Just a few issues of concern: there is no elevator and a lot of steps to the second floor (but Andre helped us with luggage); and at nights there is a bar outside which can make a little noise until late. Parking is, like seems standard in Sicily, at a paid garage about 700m away. Overall we had a wonderful stay and would stay here next time we return. Ortigia is an excellent place to stay if visiting Syracuse. ##### Andrew Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Shawn Nov 14, 2024 15 min after we checked in, the staff came to tell us she made a mistake and we need to move to a different room. Then in the evening, there was no hot water. There was no front desk, no contact info in the room to report the issue. We had to find a number on the internet to call. Numerous calls later, a technician and a staff came. They seemed not to be able to resolve the issue. Instead asked us to move again. We asked if we could take a shower in another room which they allowed, Next morning, though we were told when checked in, the front desk would be staffed by 10:00 am and we could leave our luggage there. No one was there. We had to leave our luggage in our room with a notice, but dropped the key as told. When we came back around 11:00 to get our luggage, no one was there. After looking around, a cleaning lady opened the door for us. However, she refused to allow us to use the toilet even though the room was not cleaned. She was so rude and cold, i can’t believe she even worked in hospitality. No sympathy and no flexibility. I guess they already had our money so dont care. she should be fired!! We have never had any experience like this after traveling in so many countries and places. This hotel is really terrible! ##### Shawn Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Brigitte Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Notre séjour c'est très bien passé. Le personnel très aimable a fait beaucoup d'efforts pour nous apporter l'aide dont nous avions besoin, sachant que nous ne parlions pas italien. Chambre très bonne nuit et petit déjeuner très bien. ##### Brigitte Stayed 1 night in Sep 2025 ### 4/10 Poor #### Catalina Aug 10, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Muy decepcionante. En la página de Hoteles.com dice que el Chek-in es a las 12pm y cuando llegamos al hotel a esa hora, nos han dicho que estaba mal porque es a las 15h. En la reserva que hice indicaba que tendríamos una botella de Prosecco de bienvenida y eso nunca existió, ni siquiera tienen agua embotellada de cortesía en la habitación. Las camas son durísimas, son de mala calidad. El baño tiene un sistema de extracción de aire que suena muchísimo, es muy molesto. La ducha es horrible, el piso está manchado y da la sensación de suciedad, muy estrecha, el agua sale mal, la alcachofa está oxidada, las puertas de la ducha feas y gastadas con apariencia de suciedad. Fatal. La recepción solo funciona entre las 8am y las 6pm, no es un hotel de 3 Estrellas, deberíais anunciarlo casi como un bed and breakfast. Si vais con maletas grandes, preparaos porque solo hay escaleras y muchas, nada de ascensor. ![](https://a.travel-assets.com/ugc/hotel-reviews/2cba471d-c1a4-475e-a85e-7d1cd9346844-1754861420139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Catalina Stayed 1 night in Aug 2025 ### 6/10 Okay #### Anna Oct 11, 2024 musica alta fino alle 23 ##### Anna Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [WeLive Trapani luxury apartments](https://www.expedia.ca/Trapani-Hotels-WeLive-Trapani-Luxury-Apartments-Pool.h90830491.Hotel-Information) > > [Mondello Beach Rooms](https://www.expedia.ca/Palermo-Hotels-Mondello-Beach-Rooms.h55250204.Hotel-Information) > > [Attico 37 Apartments](https://www.expedia.ca/Palermo-Hotels-Attico-37-Apartments.h89707447.Hotel-Information) > > [Nostos rooms & Apartments](https://www.expedia.ca/Syracuse-Hotels-BB-Nostos.h8763735.Hotel-Information) > > [Belmonte 102 Exclusive Suite](https://www.expedia.ca/Palermo-Hotels-Belmonte-102-Exclusive-Suite.h33407343.Hotel-Information) > > [Hotel Bellevue del Golfo](https://www.expedia.ca/Palermo-Hotels-Hotel-Bellevue-Del-Golfo.h2536049.Hotel-Information) > > [Comfortable apartment in the center of Catania, near the sea](https://www.expedia.ca/Catania-Hotels-Comfortable-Apartment-In-The-Center-Of-Catania.h26650510.Hotel-Information) > > [Bed and Breakfast L&P](https://www.expedia.ca/Cefalu-Hotels-Bed-And-Breakfast-LP.h42721604.Hotel-Information) > > [Central Palace Hotel Federico II](https://www.expedia.ca/Palermo-Hotels-Central-Palace-Hotel-Federico-II.h1205199.Hotel-Information) > > [Le Sirene](https://www.expedia.ca/Ragusa-Hotels-Le-Sirene.h36071255.Hotel-Information) > > [Grand Hotel Wagner](https://www.expedia.ca/Palermo-Hotels-Grand-Hotel-Wagner.h1850105.Hotel-Information) > > [Sant'Agata Relais ](https://www.expedia.ca/Messina-Hotels-SantAgata-Relais.h105279305.Hotel-Information) > > [Five Suite](https://www.expedia.ca/Palermo-Hotels-Five-Suite.h106467668.Hotel-Information) > > [Iblaresort Boutique Hotel](https://www.expedia.ca/Ragusa-Hotels-IBLARESORT-BOUTIQUE-HOTEL.h5303261.Hotel-Information) > > [Mongibello B&B](https://www.expedia.ca/Palermo-Hotels-Mongibello-BB.h22945434.Hotel-Information) > > [B&B Hotel Palermo Quattro Canti](https://www.expedia.ca/Palermo-Hotels-BB-Hotels-Hotel-Palermo-Quattro-Canti.h972880.Hotel-Information) > > [Residence Porta delle Botteghelle](https://www.expedia.ca/Trapani-Hotels-Residence-Porta-Delle-Botteghelle.h5282000.Hotel-Information) > > [5 Balconi](https://www.expedia.ca/Catania-Hotels-5-Balconi.h28784195.Hotel-Information) > > [PoliteAmari](https://www.expedia.ca/Palermo-Hotels-PoliteAmari.h24394861.Hotel-Information) > > [OPERAPRIMASUITE](https://www.expedia.ca/Messina-Hotels-Piazza-Piano-Chiesa.h96709037.Hotel-Information) > > [Suite d'autore](https://www.expedia.ca/Piazza-Armerina-Hotels-Suite-Dautore.h17765860.Hotel-Information) > > [PARADISEA TAORMINA](https://www.expedia.ca/Taormina-Hotels-PARADISEA-TAORMINA.h100014160.Hotel-Information) > > [Manere Suites](https://www.expedia.ca/Palermo-Hotels-Manere-Suites.h106639168.Hotel-Information) > > [Artemisia Palace Hotel](https://www.expedia.ca/Palermo-Hotels-Artemisia-Palace-Hotel.h3179874.Hotel-Information) > > [Affittacamere Il Terrazzo di Archimede](https://www.expedia.ca/Syracuse-Hotels-BB-Il-Terrazzo-Di-Archimede.h12831989.Hotel-Information) > > [ISOLA](https://www.expedia.ca/Messina-Hotels-BB-ISOLA.h99885520.Hotel-Information) > > [Roomy apartment of about 110 sqm, with characteristic finishes, able to accommodate up to 10 people, located on the third floor of a renovated building (NO lift). 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