Title: Hotel Noorjahan Grand - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Noorjahan Grand Hotel with free valet parking, a quick walk to Shrine of Hazrat Shah Jalal ![Outdoor pool, open 8:00 AM to 6:00 PM, free cabanas, sun loungers](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/de1ba860.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/6f8847b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Double Room, City View](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/ebef5893.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/89ec9411.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/906fb6da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Shahi Eidgah and Keane Bridge, Hotel Noorjahan Grand offers a vibrant retreat with an outdoor pool, cabanas, and sun loungers. Relax in the garden or unwind at the coffee shop/cafe while enjoying free in-room WiFi; don't forget to savor a meal at the on-site international cuisine restaurant. 8.0 Very good ## Popular amenities - Bar - Pool - Gym - Breakfast available - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=17349184&PinnedHotelID=17349184&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=17349184&PinnedHotelID=17349184&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=17349184&PinnedHotelID=17349184&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=17349184&PinnedHotelID=17349184&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=17349184&PinnedHotelID=17349184&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=17349184&PinnedHotelID=17349184&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17349184&PinnedHotelID=17349184&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17349184&PinnedHotelID=17349184&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 6 of 6 rooms ![Business Single Room, 1 Single Bed, City View](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/88272cfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Single Room, 1 Twin Bed, City View 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator TV Private bathroom Free bottled water Minibar Cable channels Daily housekeeping - 215 sq ft - City view - Sleeps 1 - 1 Twin Bed ![Executive Double Room, City View](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/7697152d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, City View 10.0 Exceptional 3 reviews ### Highlights Air conditioning Refrigerator TV Private bathroom Free bottled water Minibar Cable channels Daily housekeeping - 215 sq ft - City view - Sleeps 2 - 1 Double Bed ![Executive Twin Room, City View](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/95302f77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room, City View 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator TV Private bathroom Free bottled water Minibar Cable channels Daily housekeeping - 215 sq ft - City view - Sleeps 2 - 1 Twin Bed ![Premium Double Room, Non Smoking, City View](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/0d61fcc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, Non Smoking, City View ### Highlights Air conditioning Refrigerator TV Private bathroom Free bottled water Minibar Cable channels Daily housekeeping - 215 sq ft - City view - Sleeps 2 - 1 King Bed ![Family Suite, City View](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/c8d834f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, City View ### Highlights Air conditioning Refrigerator TV Private bathroom Free bottled water Minibar Cable channels Daily housekeeping - 269 sq ft - City view - Sleeps 4 - 1 Large Twin Bed ![Grand Suite, 1 King Bed, Accessible, City View](https://images.trvl-media.com/lodging/18000000/17350000/17349200/17349184/7ca3691f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 King Bed, Accessible, City View ### Highlights Air conditioning Refrigerator TV Private bathroom Free bottled water Minibar Cable channels Daily housekeeping - 350 sq ft - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSylhet-Hotels-Hotel-Noorjahan-Grand.h17349184.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSylhet-Hotels-Hotel-Noorjahan-Grand.h17349184.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.90188%2C91.86974&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DRHWuYKacXGZ8bRrXeI2_6ZEZDM=) Waves 1, Ritz Tower, Dargah Gate, Sylhet, 3100 #### What's nearby - Shrine of Hazrat Shah Jalal - 5 min walk - 0.5 km - Shahi Eidgah - 20 min walk - 1.7 km - Keane Bridge - 2 min drive - 1.9 km - Shahjalal University of Science and Technology - 6 min drive - 4.4 km - Adventure World - 10 min drive - 8.0 km #### Getting around - Sylhet (ZYL-Osmani Intl.) - 24 min drive #### Restaurants - ‪Pach Bhai Restaurant - ‬14 min walk - ‪MEATUP - ‬6 min walk - ‪Woondal Restaurant - ‬12 min walk - ‪Mughal Masala Restaurant - ‬1 min walk - ‪Fulkoli - ‬2 min drive ## About this property ### Hotel Noorjahan Grand Hotel near Shrine of Hazrat Shah Jalal Located close to Shahi Eidgah and Keane Bridge, Hotel Noorjahan Grand provides a poolside bar, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with free cabanas and sun loungers - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, ATM/banking services, and an elevator Room features All guestrooms at Hotel Noorjahan Grand include perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Refrigerators, daily housekeeping, and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/77000000/76790000/76783700/76783682/0264b9dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sylhet Hotel & Resort Sylhet - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 53 reviews CA $68 CA $88 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=76783682&PinnedHotelID=76783682&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/12000000/11570000/11569500/11569472/7dbd8d93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Metro International Sylhet - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 10 reviews CA $41 CA $52 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=11569472&PinnedHotelID=11569472&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/61000000/60610000/60601500/60601472/1bc9aa1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palace Hotel & Resorts Sylhet Sylhet - 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Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=109317038&PinnedHotelID=109317038&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Health club - Outdoor pool - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Free pool cabanas - Garden - Pool loungers - Terrace ### Accessibility - Elevator ### More - 1 building - 10 floors - Banquet hall - Built in 2016 - Designated smoking areas ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Safe ## Policies ### Check-in Check-in time starts at noon Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 15.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children - Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Pool access available from 8:00 AM to 6:00 PM ### Property is also known as Hotel Noorjahan Grand Sylhet Noorjahan Grand Sylhet Noorjahan Grand Hotel Noorjahan Grand Hotel Hotel Noorjahan Grand Sylhet Hotel Noorjahan Grand Hotel Sylhet ## Frequently asked questions ### Does Hotel Noorjahan Grand have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:00 PM. ### How much does it cost to stay at Hotel Noorjahan Grand? > As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Noorjahan Grand on Oct 2, 2025 start from CA $32.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sylhet-Hotels-Hotel-Noorjahan-Grand.h17349184.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Noorjahan Grand pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Noorjahan Grand? > Self parking and valet parking are free at this property. ### What time is check-in at Hotel Noorjahan Grand? > Check-in begins at noon. ### What time is check-out at Hotel Noorjahan Grand? > Check-out is at noon. ### Does Hotel Noorjahan Grand provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Noorjahan Grand located? > Situated in Sylhet, this hotel is within 1 mi (2 km) of Shrine of Hazrat Shah Jalal, Shahi Eidgah, and Keane Bridge. Shahjalal University of Science and Technology and Adventure World are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Noorjahan Grand Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 28 8 - Good 17 6 - Okay 6 4 - Poor 8 2 - Terrible 4 ### 7.4/10 Cleanliness ### 8.4/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 8/10 Good #### Siraze Jan 21, 2025 Liked: Cleanliness, staff & service, amenities Great location and friendly stuff. ##### Siraze Stayed 3 nights in Dec 2024 ### 8/10 Good #### sondu Mar 2, 2025 Liked: Cleanliness, staff & service Hotels is ok. Good location but can be little noises. Hotel need updating with decorating. ##### sondu Stayed 1 night in Feb 2025 ### 6/10 Okay #### Ruman May 28, 2025 Liked: Cleanliness, staff & service, amenities Gym who work for front desk so bad behavior!!! ##### Ruman Stayed 3 nights in May 2025 ### 2/10 Terrible #### MAHBUB Jun 15, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very unprofessional staff . Will not recommend ! ##### MAHBUB Stayed 1 night in Jun 2025 ### 8/10 Good #### Motaher Aug 13, 2023 Liked: Staff & service, property conditions & facilities Was a great location Staff were very helpful ##### Motaher Stayed 12 nights in Aug 2023 ### 8/10 Good #### Abu Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended Hotel itself is a little out dated but in the heart of syhlet city. Good roof top restaurent. Spacious room and very helpful staff. Booked 2 rooms (609 and 612 i think) Shumon and Shuhag were bery friendly and helpful when we needed something. Cleaned the room well. Hotel is within good budget. ##### Abu Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Hameem Oct 13, 2024 Liked: Staff & service, amenities, property conditions & facilities Good facilities. Food was not nice and the WiFi was poor. ##### Hameem Stayed 5 nights in Oct 2024 ### 4/10 Poor #### Doreen May 20, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Overhyped place and they falsely advertise rooms on other websites. My experience was not so great. Staff was attentive to our needs however the rooms are not up to par. They advertise king bed for premium double rooms on their website and charge more for those than executive room. But when I checked in, I was told all their rooms have queen beds except for Grand suite room. One of my rooms had dirty stained carpets and no general amenities provided for some of our rooms. ##### Doreen Stayed 4 nights in May 2025 ### 8/10 Good #### Verified traveller Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Central location and very affordable. Breakfast is not great and is the same everyday. Hotel is abit outdated but comfortable and spacious rooms. Thank you Shumon and Shuhag (sorry if name is wrong) for great service. Cleaned room and provided extra towels etc when needed. ##### Verified traveller Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Leonard Mar 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience and very enjoyable! Overall excellent experience and enjoyable stay. Facilities - from Room (upgrade) to ‘Antalya’ dining, coffee shop and leisure were extremely good. Staff at all levels from MD to Reception, including Restaurant and Housekeeping were courteous, genuinely caring and professional. ##### Leonard Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Babu Jan 18, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The Room was dirty and nasty also very bad door lock. I stayed 3 days they never changed the bad sheet. ##### Babu Stayed 3 nights in Jan 2025 ### 4/10 Poor #### Md Jun 25, 2024 Liked: Cleanliness Little bit good ##### Md Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Ahmed Apr 30, 2024 Liked: Property conditions & facilities I enjoyed staying at the Hotel, Zakir was very attentive to my needs. The hotel is ideally located and has a very good standard. I would recommend it to others. I was a little disappointed though with the gym out of service. I guess something like this can't always be avoided. ##### Ahmed Stayed 2 nights in Apr 2024 ### 8/10 Good #### Mohammed Abu Nov 12, 2023 Liked: Staff & service, room comfort #### Enjoyable hotel with great service We enjoyed our stay, although the hotel is a little rough around the edges. Some of the rooms had an awful chemical smell, the noise pollution from outside was 24/7. Staff are really helpful and friendly, service from hotel staff was excellent but the hotel restaurants were very slow. Location is great for shopping trips in Sylhet. ##### Mohammed Abu Stayed 16 nights in Oct 2023 ### 8/10 Good #### Rayah Mar 12, 2023 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities the noor jahan is in a prime location and was close to everything we needed. the rooftop restaurant, pool and ambiance was fantastic! however the rooms are a little run down and our toilet stopped working in the middle of the night with no mechanic available to fix it. other than that issue, we really did enjoy our stay. ##### Rayah Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Md Gias Aug 14, 2023 Liked: Amenities Disliked: Property conditions & facilities As mentioned in ratings.. Decent but not grand. ##### Md Gias Stayed 12 nights in Aug 2023 ### 4/10 Poor #### Hazi Nov 26, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Not good ##### Hazi Stayed 1 night in Nov 2024 ### 4/10 Poor #### Verified traveller Feb 3, 2025 Disliked: Cleanliness, staff & service, room comfort #### Make sure you get the right room! I recently stayed at Noor Jahan Grand in Sylhet, and unfortunately, my experience was not pleasant. I had booked a Premium Deluxe room through Hotels.com, but upon check-in, the receptionist initially gave me a Deluxe Double, which was much smaller than what I had reserved. After pointing this out, they changed my room, but the issues did not end there. The cleanliness of the room was below standard. The toilet was not properly cleaned, and it was evident that the cushion covers and cushions had not been washed after previous use, as there were visible stains. This was quite disappointing, especially for a hotel that markets itself as a premium option. Overall, the service and cleanliness did not meet my expectations, and I would not recommend this hotel unless they improve their standards. ![](https://a.travel-assets.com/ugc/hotel-reviews/3E182CB6D8FE245A37F3C7C1641641F95566C40D1738579059692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E2E7A0992B3EEEABF27F303CC7E36CF8D95079161738579639179.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Feb 2025 ### 8/10 Good #### Matthias Sep 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr zentrale Lage, gut erreichbar. Gutes Zimmer. WiFi wackelig, oft überlastet oder nicht erreichbar. Sehr schön ist die Dachterrasse mit wunderbarer Aussicht und einem angenehmen Schwimmbad. Frühstücksraum bzw. Restaurant zuoberst, schöne Sicht. Service, zB. Abräumen, ist beim Frühstück rasch überfordert. Kleine Kartonbecherchen für Tee und Kaffee statt grosse Tassen. Grosse Essensauswahl. Lifte brauchen meist sehr lange, bis sie ankommen. Alles in allem eine gute zentrale Unterkunft zu einem vernünftigen Preis. ##### Matthias Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Mohammed Abu Jan 6, 2025 Disliked: Property conditions & facilities #### Good for its location and friendly staff Second time we’ve visited, sadly the hotel seems to have dropped in quality. For starters they messed up our booking, which we luckily noticed before arrival and mostly sorted out. 2 out of 4 rooms were booked for different dates and after sorting out only 3 out of 4 rooms were ready to use. Staff are friendly and helpful. Restaurants are as slow as ever, all orders take minimum 1 hours (minus the one time I set my phone timer and said I’m gonna take them up on the 30 mins they said it would take, it took 35 mins which is okay. We got a fright one night when they decided to smoke out the whole floor at 12:30am to kill mosquitos, we woke up choking on smoke. Some pre warning would have been good, as we thought the hotel was on fire. Overall quality and comfort isn’t great, I’d say it’s like a 2/3 star experience. The roof and pool are the highlights, but even they have lost their appeal somewhat. ##### Mohammed Abu Stayed 16 nights in Dec 2024 ### 4/10 Poor #### Verified traveller Sep 23, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort Room was very smelly ...i think mainly damp. Very off putting. bed sheets were not the cleanest...i think they were very old even if clean . Fridge wasn't working. Didnt get city view that i booked for . Worst of all i only found out once i checked in that ..only allowed to use the pool for 1 hr during my stay. Unbelievable...the reason i made the booking was for the pool. It was 38c that day. Yet they never mentioned that on the website ..even when checking me in they didnt mention that use was only for 1 hr. Stayed in hotels in over 30 countries yet never been told that i can use pool for only 1 hour. ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jahanara Aug 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well. ##### Jahanara Stayed 10 nights in Jul 2024 ### 6/10 Okay #### Rafi Aug 28, 2024 Liked: Amenities, property conditions & facilities Communication before checking in was really poor. To date I have not been contacted about my query. We even tried to phone them but they didn’t pick up. (Including Hotel.com themselves) During the stay it was not much better: we requested an additional bed/mattress (room was supposed to sleep 3) but only received this after asking twice and on the second day of our trip. We also requested for a bathrobe but this was only given to us on day 4 of our booking. Staff were friendly so no issues there but they don’t seem to respond to queries unless you ask multiple times. There seems to be a mild bed bug problem as 2/3 of us were bitten on legs and back. However I do have high praise for being mosquito free which is really hard in Bangladesh so well done! Facilities were really nice, in and out of the room; however the WiFi was atrocious to the point where 3G did a better job hotspotting my laptop than the actual WiFi and I was unable to work; definitely an area of improvement for working travellers. Food was really nice, loved the breakfast options!! The pool and skyline view were exceptions in my opinion. Can see that this hotel is on its way up to being really good but still improvements required. ##### Rafi Stayed 7 nights in Aug 2024 ### 8/10 Good #### Georg Dec 15, 2023 Liked: Staff & service, room comfort #### Sylhet, never again......... Overall, this hotel looks good. Apart from cleanliness, hygiene. Not all rooms have a window that can be opened or there is no window to open at all. The windows are so dirty that you can hardly see anything outside. The rooms are cleaned with some smelly chemicals/Grand Suite room/. You can also book room 915 or 916 directly at the hotel /The Royal Suites/. These rooms are equipped with a small kitchenette, NO plates, pots, cutlery, just nothing. If you want to cook something, you have to go to the store and buy something to cook and eat. This kitchen is just decoration. As for the city of Sylhet, it is a city where, after leaving the hotel, you are attacked by street beggars. At every turn, there is no place in this city without people collecting money. This is really very unpleasant and makes you not want to take a normal walk on the street. Apart from tea fields and two rivers over 50 km away, there is nothing to look at. never again ![door to the room](https://a.travel-assets.com/ugc/hotel-reviews/AC7E303DFE6E6F2AFA4D8E6133FB5C5C03794D051702644566132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![electric cable with makeshift insulation](https://a.travel-assets.com/ugc/hotel-reviews/66B229BF2D9D6584A088DF1781A07F732E9902F91702644581501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Electrical socket for TV](https://a.travel-assets.com/ugc/hotel-reviews/C4F835E1BF4747F5842CC163D9497BF8E2C665821702644595033.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![wardrobe in the room](https://a.travel-assets.com/ugc/hotel-reviews/46E582505AE2C76AC100E38A636B18BCA7C134371702644608897.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Georg Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Verified traveller Mar 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 8 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Milton](https://www.expedia.ca/Milton-Hotels.d55368.Travel-Guide-Hotels) > > [Cheap Hotels in Sault Ste. 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