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Sydney Harbour Hotel – Avis

4 out of 5
Sydney Harbour Hotel
55 George Street, The Rocks, NSW

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 462 avis sur 1000." "
Note de 8 – Bien, d’après 314 avis sur 1000." "
Note de 6 – Acceptable, d’après 133 avis sur 1000." "
Note de 4 – Médiocre, d’après 74 avis sur 1000." "
Note de 2 – Terrible, d’après 17 avis sur 1000." "

8,6/10

Propreté

8,8/10

Service et personnel

7,8/10

Commodités

7,6/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Patrice

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel très bien situé Service excellent
Séjour de 5 nuits en novembre 2023
Brittany Smith a répondu le 29 nov. 2023
Thank you for taking the time to provide us with your feedback, it is greatly appreciated.

10/10 – Excellent

Frédéric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent séjour
Excellent séjour à cet hôtel. Etablissement très bien situé, proche du port, de l'opéra, ... De plus la chambre offre une vue magnifique sur l'opéra de Sydney
Séjour de 2 nuits en mai 2023
Brittany Smith a répondu le 10 juill. 2023
Thank you for taking the time to provide us with your feedback, it is greatly appreciated. We are so delighted to see you found the location to be perfect for your stay in Sydney! Kind Regards, Brittany SmithGeneral Manager Rydges Sydney Harbour

6/10 – Acceptable

Laurence, COURBEVOIE

Voyage d’affaires
Points forts : Propreté, service et personnel
Bien placé mais assez bruyant: on entend tout ce qui se passe dans la cour intérieure (les portes des chambres ne sont pas bien insonorisées) c'est gênant notamment le petit déjeuner ET le ramassage des ordures dans les rues adjacentes est particulièrement bruyant.
Séjour de 2 nuits en mars 2023
Rydges Sydney Harbour a répondu le 8 mars 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Harbour Team

6/10 – Acceptable

jean yves

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Chambre donnant sur la rue, le samedi soir des bars les australiens sont très fetards et bruyants (mais gentils) Départ en soirée pas d’accès à la chambre sans déboursé $$
Regards The Harbour Team a répondu le 19 nov. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Harbour Team

10/10 – Excellent

Denis, Montréal

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La plus belle vue sur l’Opéra de Sydney à partir de la terrasse du toit
Regards The Harbour Team a répondu le 8 nov. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Harbour Team

10/10 – Excellent

Eric

Séjour de 1 nuit en juin 2022
Rydges Sydney Harbour a répondu le 14 juin 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Harbour Team

8/10 – Bien

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location
Good location! But hotel a little bit old tbh
Séjour de 3 nuits en juin 2021
Rydges Sydney Harbour a répondu le 16 juin 2021
Hi Michael, Thank you for your great review. We are so glad you had a great time in our fantastic location. We do hope to welcome you back again soon. Kind regards, Keira - Duty Manager

10/10 – Excellent

Frances

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Location was excellent, right in the middle of The Rocks area.
Séjour de 3 nuits en mai 2024
Francesca a répondu le 27 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

2/10 – Terrible

Barbara

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location but extremely outdated, old and rusty.
Séjour de 5 nuits en mai 2024
res a répondu le 27 mai 2024
Thank you for choosing Sydney Harbour Hotel, we were happy to have you with us however I am extremely sad to learn we weren't able to deliver an amazing experience for you. Our unique heritage building lends itself to a non-traditional layout with the charm of the history weaved throughout and we will certainly take your feedback on board to see how we can continue to stive for excellence.Kind regards reservations team

10/10 – Excellent

Ana

Voyage en famille
Points forts : Commodités
Great View from the rooftop.
Séjour de 1 nuit en mai 2024
res a répondu le 27 mai 2024
Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooftop pool have fantastic view!
Séjour de 3 nuits en mai 2024
Francesca a répondu le 24 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 – Excellent

Timothy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful base to explore Sydney - right by Circular Quay and shopping district. A few steps from the great Coathanger bridge, harbour and opera house views and water taxi to Taronga Zoo etc
Séjour de 2 nuits en mai 2024
Francesca a répondu le 22 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 – Bien

Peter

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great and convenient location
Séjour de 2 nuits en mai 2024
Francesca a répondu le 20 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 – Excellent

Rita

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful spot close to everything. Highly recommend!
Séjour de 3 nuits en mai 2024
Francesca a répondu le 20 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 – Excellent

Robert

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I would recomend this for my friends in the future and I will stay in this hotel again!❤️
Séjour de 3 nuits en février 2024
Francesca a répondu le 17 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 – Excellent

Ashraf, Springfield

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent location. Very friendly staff.
Séjour de 2 nuits en mai 2024
Francesca a répondu le 15 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 – Bien

Annie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Walkable to Opera house, dining, Botanical Garden, and shop, plus the view on the top
Séjour de 2 nuits en mai 2024
Francesca a répondu le 15 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 – Bien

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Francesca a répondu le 14 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 – Bien

Eva Maria

Points forts : Propreté, service et personnel
Séjour de 3 nuits en mai 2024
Francesca a répondu le 15 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 – Excellent

Patrick

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Only planned on a one night stay , but our cruise plans were changed and we stayed four nights. The Hotel Staff was Great , especially trying to extend our stay with the help of Expedia's rooms available. The rooms were clean and well maintained. The Hotel is only a very short walk from the Cruise Terminal and the entire Sydney Harbor Area. Dining in the immediate area was wonderful. Highly Recommended if you are taking a cruise out of Sydney. Location is a big Plus.
Séjour de 1 nuit en avril 2024
Francesca a répondu le 7 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

2/10 – Terrible

Craig

Points faibles : Service et personnel
Séjour de 1 nuit en mai 2024
Francesca a répondu le 13 mai 2024
Thank you for sharing your experience and whilst challenging to read that you didn't enjoy your stay in its entirety, I have passed your comments on to management.

10/10 – Excellent

Kevin, ULLADULLA

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Satisfied
Séjour de 1 nuit en mai 2024
Francesca a répondu le 6 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 – Excellent

Craig

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
location was great nothing i didn't like
Séjour de 2 nuits en avril 2024
Francesca a répondu le 6 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

8/10 – Bien

John

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
It was close to cruise ship
Séjour de 1 nuit en avril 2024
Francesca a répondu le 6 mai 2024
Thank you for sharing your experience and look forward to welcoming you again in the future!

10/10 – Excellent

dong

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good location
Séjour de 1 nuit en mai 2024
res a répondu le 2 mai 2024
Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

6/10 – Acceptable

Rabindra

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Located near the Harbour was excellent but the facilities of the hotel was only decent. It felt over priced for the facilities available. Torn bedsheets, bare empty rooms and corridors definitely needing an upgrade, it feels quite run down. However, the staff were excellent.
Séjour de 1 nuit en avril 2024
res a répondu le 2 mai 2024
Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

10/10 – Excellent

Shane

Séjour de 1 nuit en avril 2024
res a répondu le 29 avr. 2024
Dear Shane,Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

8/10 – Bien

Leslee, Palm Coast

Voyage en groupe
Points forts : Propreté, service et personnel
Spartan but great location. If you are the bougie type, not the hotel for you. Walking distance to fun stuff. Hotel is clean and old fashioned, pleasant.
Séjour de 2 nuits en mars 2024
res a répondu le 30 avr. 2024
Dear LesleeThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

10/10 – Excellent

TAKASHI

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
res a répondu le 30 avr. 2024
Dear TakashiThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

8/10 – Bien

Aoife

Points forts : Service et personnel
Séjour de 5 nuits en avril 2024
res a répondu le 26 avr. 2024
Dear AoifeThank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

8/10 – Bien

Charlie

Voyage en famille
Points forts : Propreté
Great location
Séjour de 3 nuits en avril 2024
res a répondu le 30 avr. 2024
Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

4/10 – Médiocre

Luca-Sophie

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
the property is quite old, the bathroom and interior are outdated and battered, but clean. the windows can't be opened (at least in our room, there is only AC) and the whirlpool on the roof is not working. I have still no answer on an email inquiry because of something I forgot at the hotel. Not the customer service I expected for this price.
Séjour de 1 nuit en avril 2024
res a répondu le 22 avr. 2024
Dear LucaProviding all of our guests with a memorable stay at Sydney Harbour Hotel is what we strive for each day, and I am saddened to read that we have missed the mark on this occasion. I would like to talk with you further to allow me to gather some more information on your stay and your room type. Please let me know the best contact details for you or feel free to contact me directly.I look forward to hearing from you LucaReservations Manager

6/10 – Acceptable

Jill

Voyage de couple
Staff were lovely. Building needs an update. Hotel have billed us for stay even though paid Expedia!
Séjour de 2 nuits en avril 2024
res a répondu le 22 avr. 2024
Dear JillThank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

8/10 – Bien

Scott, Chisholm

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Very dated, but kept up well. Great staffing and very friendly.
Séjour de 1 nuit en avril 2024
res a répondu le 15 avr. 2024
Dear Scott,Thank you it was wonderful to welcome you to Sydney Harbour Hotel and thank for you this glowing review. We certainly are very proud of the wonderful customer serviceWe look forward to welcoming you back in the near future.Kind regards Reservations

8/10 – Bien

NICOLA

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel
Points faibles : Commodités
The location of the hotel to Circular Quay, The Opera House & The Bridge can’t be beat. The hotel is in need of an upgrade, especially the bathrooms and AC system. You can’t run the AC if you want to sleep. While it’s a very old building, the noise is awful. Our room backed onto the side alley where the dumpsters were emptied at 4am every day! The sound of smashing glass isn’t how you want to wake up on holiday. When we mentioned this to the front desk, they thanked us for telling them. The laundry facilities are great and much appreciated on a long trip. $4 for a wash and $4 for the dryer. Detergent is provided. Overall a great location, but the hotel use a little TLC.
Séjour de 4 nuits en février 2024
res a répondu le 15 avr. 2024
Dear Nicola,Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations

6/10 – Acceptable

Susan

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Honestly the only thing that makes this property shine is the location. Super handy. On the downside the property condition, expecially the bathroom, was atrocious. I was so disappointed at the facilities considering we paid a LOT of money. Only one lift was working which meant significant delays getting in and out of the building. The secondary windows put over the originals are not double glazed so you can hear everything in the street. Not so bad on a week night, but on a weekend, you will be lucky to get to sleep. I couldn't believe how awful the place was, I will never recommend sorry. Sort the bathrooms out maybe I would go back but take earplugs and get a room on a lower floor if the lifts aren't returned to service.
Séjour de 3 nuits en avril 2024
res a répondu le 18 avr. 2024
Dear Susan,Thank you for taking the time to leave feedback on your recent stay with us, if you would like to call to discuss your points you have made please do so.Kind regards, Reservations Manager

6/10 – Acceptable

cynthia

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
res a répondu le 12 avr. 2024
thank you for your review

10/10 – Excellent

Clayton

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to overseas passenger terminal
Séjour de 1 nuit en mars 2024
res a répondu le 10 avr. 2024
Dear ClaytonThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soonKind regards Reservation Manager

8/10 – Bien

Thomas

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Lkikkkk
Séjour de 2 nuits en avril 2024
res a répondu le 10 avr. 2024
Dear ThomasThank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We look forward to welcoming you back in near future.Kind regards Reservations Manager

10/10 – Excellent

William

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The place was located on the Rocks near the Sydney Harbour Bridge and within viewing distance of the Sydney Opera House as advertised. It is a bit of a scenic walk to the nearest Tram, Bus, Train line so maybe a bit difficult for elderly, but for couples and young travelers like us, it is no problem. There are Pubs in the area and eating choices as well. The hotel was good and clean, only one elevator was working though, so this was a problem in the mornings and during checkout. Aside from this, the hotel was great :)
Séjour de 6 nuits en mars 2024
res a répondu le 9 avr. 2024
Dear William,Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

6/10 – Acceptable

Lindsey

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful period property with so many authentic features. Location was perfect - until huge cruise ships arrived in the harbour and totally blotted out any view. Dining was limited and when we had breakfast, it was super pricey ($35 full breakfast or $27 for continental) and not so fresh. Pastry’s were stale although fruit options were fabulous. Having just come from a Rydges in Cairns to Sydney, it was rather disappointing.
Séjour de 1 nuit en avril 2024
res a répondu le 9 avr. 2024
Dear LindseyThank you for sharing your experience and whilst challenging to read that you didn't enjoy your stay in it's entirety, I have passed on all your comments to Management.Kind regards

6/10 – Acceptable

Kevan

Séjour de 1 nuit en avril 2024
res a répondu le 30 avr. 2024
Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.

6/10 – Acceptable

Kentaro

Voyage en famille avec de jeunes enfants
Points faibles : État et installations de l’hébergement
Very convenient to go Circular Quay and possible to go without umbrella during rainy day. One of 2 elevator was broken and not fixed in one week and bit inconvenient. There is no mail service and it’s also not nice. Break fast toast is very good, but everyday are same, so it is better if the menu can chance day by day. The pool is small, but looks bigger in picture. Overall, not bad hotel.
Séjour de 7 nuits en mars 2024
res a répondu le 8 avr. 2024
Dear Kentaro,Thank you for choosing Sydney Harbour Hotel, we love our location, so close to everything you need to experience here in Sydney. We apologies about the lift not working it took longer than expected for the contractor to get parts. We look forward to welcoming you back in near future.Kind regards Reservations Manager

10/10 – Excellent

Allsun

Séjour de 1 nuit en avril 2024
res a répondu le 26 avr. 2024
Dear AlisumThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Kind regrds Reservations Team

8/10 – Bien

Tohtaram

Séjour de 4 nuits en mars 2024
res a répondu le 26 avr. 2024
Dear Tohtaram,Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Res Team

10/10 – Excellent

Jeanne

Séjour de 1 nuit en avril 2024
res a répondu le 26 avr. 2024
Dear Jeanne,Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Res Team

10/10 – Excellent

Mary Lynn

Voyage en famille
Points forts : État et installations de l’hébergement
Lovely and clean fantastic location
Séjour de 4 nuits en mars 2024
res a répondu le 5 avr. 2024
thank you so much it was a pleasure having you stay with us.Kind regards Reservations Manager

10/10 – Excellent

Herb

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice pool area with great views of the city. Very convenient to the cruise port.
Séjour de 7 nuits en mars 2024
res a répondu le 2 avr. 2024
Dear HerbThank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Kind regards Reservations Manager

8/10 – Bien

Rex

Voyage de couple
Points forts : Propreté, service et personnel
Easy walk to cruise terminal
Séjour de 1 nuit en mars 2024
res a répondu le 2 avr. 2024
Dear Rex,Thank you for your review we are so pleased to hear you had a great stay at the Sydney Harbour Hotel.We look forward to seeing you again soon.Kind regards Reservations Manager

4/10 – Médiocre

Janette

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
Very dusty surfaces in room and Bathroom and it wasn’t just a days worth Noisy , could hear neighbouring rooms having showers . Not happy about hold on credit card without being told in advance
Séjour de 1 nuit en mars 2024
res a répondu le 2 avr. 2024
Dear Janette,Thank you so much for your feedback, i have passed this onto management, if you wish to discuss further, please do not hesitate in contacting me.Kind regards Reservations Manager