8 piscines extérieures, parasols, chaises longues

Mövenpick Dead Sea Jordan – Avis

5 out of 5
Mövenpick Dead Sea Jordan
Dead Sea Road, PO Box 815538, Sweimeh, Amman

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 479 avis sur 1003." "
Note de 8 – Bien, d’après 279 avis sur 1003." "
Note de 6 – Acceptable, d’après 115 avis sur 1003." "
Note de 4 – Médiocre, d’après 72 avis sur 1003." "
Note de 2 – Terrible, d’après 58 avis sur 1003." "

8,6/10

Propreté

8,2/10

Service et personnel

8,6/10

Commodités

8,4/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

KILANI

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
tout était parfait chambres piscines acces a la plage buffet rien n est laisse au hasard tres beau séjour
Séjour de 1 nuit en octobre 2023
Rawan Fakhouri a répondu le 20 nov. 2023
Dear KILANI Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

10/10 – Excellent

kathya

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait
Top ! Tout est parfait dans cet hôtel C’est immense Déjeuner super Mais ce n’est pas donné:) $$
Séjour de 1 nuit en septembre 2023
Ibrahim Khallil Hotel Manager a répondu le 24 sept. 2023
Dear Parfait,Dear, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that we have succeeded to accommodate you with a pleasant stay during your visit to the Dead Sea.Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea.Best Regards, Ibrahim KhallilHotel Manager

10/10 – Excellent

Lucie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Superbe
Rien à redire hôtel service restauration top
Séjour de 1 nuit en août 2023
Ibrahim Khallil a répondu le 27 août 2023
Dear Lucie, Thank you for your review and for choosing Movenpick Resort & Spa Dead Sea. I appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. It will be a real pleasure to share your feedback with the team.We look forward to having you again as a guest in our hotel.Kind Regards,Ibrahim Khallil Hotel Manager

10/10 – Excellent

abdelaziz

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
HOTEL FANTASTIC !!!!
Hôtel magnifique digne d’un vrai 5 etoiles Les réceptionnistes sont tous au top surtout mouhamed Petit dejeuner tres copieux il y’a du choix Petite voiturette de golf disponible gratuitement. A l’entree de la réception ils ont une personne qui vous sert un jus de citron bien frais c’est un plus et il est d’une gentillesse… A la fin de mon sejour je devais faire une nuit a Amman mais je vais annuler pour revenir dans cet hotel splendide car il est juste a 1h de l’aéroport
Séjour de 1 nuit en juillet 2023
Ibrahim Khallil a répondu le 3 août 2023
Dear abdelaziz, Thank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.It will be a real pleasure to share your feedback with the team, especially those team members mentioned by name. We hope to have you back with us very soon!Kind regards, Ibrahim Khallil Hotel Manager

8/10 – Bien

Frederic

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We really enjoyed the hotel. Well positioned directly on the read sea. We enjoyed the live music singer at night, the nice infinity pool and the overall experience at the hotel. The only reason why we didn’t give all 5/5 was that there is a golf cart that can bring you to the sea but the beach itself was half in construction, the Infiniti pool closes at sunset while it would have been really nice to be able to enjoy it later in the evening or at least keep the bar/restaurant open for people to enjoy the view.
Séjour de 1 nuit en juin 2023
Fabrice Pinault a répondu le 6 juin 2023
Dear Frederic, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a review. We are glad to know that you have enjoyed your stay with us. We also appreciated your comments, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side, we will definitely do our best to make your next stay even more enjoyable and memorable.Kind Regards, Fabrice PinaultGeneral Manager

10/10 – Excellent

OLIVIER

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beau complexe hôtelier mais hors de prix
Beau complexe hôtelier avec une décoration intérieure et extérieure exceptionnelle. Service et accueil très bon. Chambre vue mer un peu vieillissante mais confortable.
Séjour de 2 nuits en mai 2023
Fabrice Pinault a répondu le 4 juin 2023
Dear Olivier, Thank you for taking the time to review our property on. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them.We hope to welcome you back the next time you are in the Dead Sea. Warm Regards,Fabrice PinaultGeneral Manager

10/10 – Excellent

ENORA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Idéal pour profiter de la mer morte
Très bon hôtel pour séjourner à la mer morte Idéalement placé: il permet de flotter à la mer morte et ensuite de profiter de la piscine avec vue Une attention particulière nous a été accordée pour notre lune de miel Le personnel est aux petits soins Toutes les boissons sont en suppléments L’accès au spa n’est pas compris Le buffet du soir et du petit dej sont parfait
Séjour de 1 nuit en mai 2023
Fabrice Pinault a répondu le 30 mai 2023
Dear Enora, Thank you for taking the time to review our property on. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them.We hope to welcome you back the next time you are in the Dead Sea. Warm Regards,Fabrice PinaultGeneral Manager

8/10 – Bien

STEPHANIE

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bel hôtel
Les parties communes sont top, le service est très bien également. Petit bémol sur la chambre qui est confortable mais dont les finitions laissent à désirer pour un 5 étoiles (fils dénudés, coulures de peinture, moisissures)
Séjour de 1 nuit en mai 2023
Fabrice Pinault a répondu le 30 mai 2023
Dear Stephanie, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a review. Guest feedback is very important in maintaining our service standards and we really appreciate that you shared your review with us. Please rest assured that we will address each of your constructive comments accordingly with great care.We hope that you give us another chance to restore our good name and to welcome you back to our resort. Warm Regards, Fabrice PinaultGeneral Manager

10/10 – Excellent

Jeremy

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tout ce que l’on peux attendre d’un grand resort Movenpick! Charmant, accueillant , choix de restauration et de piscines large ( dont une piscine adulte only avec vue sur la mer morte!) , accès à la mer morte incontournable dans ce secteur
Séjour de 1 nuit en mai 2023
Fabrice Pinault a répondu le 21 mai 2023
Dear Jeremy, Thank you for taking the time to review our property on. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them.We hope to welcome you back the next time you are in the Dead Sea. Warm Regards,Fabrice PinaultGeneral Manager

10/10 – Excellent

Max

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent stay at Mövenpick on our honeymoon, even got a room upgrade that we didn’t ask for ! (Thanks Hamza B.) Resort is clean and beautiful, many food options, even though the Italian restaurant doesn’t quite hit the spot. Access to Dead Sea is easy and lifeguards prevent any unnecessary small injuries.
Séjour de 1 nuit en mai 2023
Fabrice Pinault a répondu le 15 mai 2023
Dear Max, Thank you for taking the time to review our property on Expedia. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them.We hope to welcome you back the next time you are in the Dead Sea. Warm Regards,Fabrice PinaultGeneral Manager

10/10 – Excellent

Amel

Points forts : Service et personnel
Séjour de 2 nuits en mai 2023
Fabrice Pinault a répondu le 30 mai 2023
Dear Amel, We sincerely thank you for choosing the Movenpick Resort and Spa for your visit to the Dead Sea, and we greatly appreciate the review of your staying. We would be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea in the future.Best regards,Fabrice PinaultGeneral Manager

10/10 – Excellent

Julie

Séjour de 1 nuit en avril 2023
Fabrice Pinault a répondu le 18 avr. 2023
Dear Julie, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that we have succeeded to accommodate you with a pleasant stay during your visit to the Dead Sea.Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea.Best Regards, Fabrice PinaultGeneral Manager

10/10 – Excellent

Alexandre

Points forts : Service et personnel
Séjour de 1 nuit en mars 2023
Fabrice Pinault a répondu le 23 mars 2023
Dear Alexandre, We sincerely thank you for choosing the Movenpick Resort and Spa for your visit to the Dead Sea, and we greatly appreciate the review of your staying. We would be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea in the future.Best regards,Fabrice PinaultGeneral Manager

10/10 – Excellent

james

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2023
Fabrice Pinault a répondu le 10 mars 2023
Dear James, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that you have enjoyed your stay with us.It would be our pleasure if you chose us again in the future.Kind Regards, Fabrice PinaultGeneral Manager

10/10 – Excellent

dominique

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
travaux
Séjour de 2 nuits en février 2023
Fabrice Pinault a répondu le 24 févr. 2023
Dear Dominique, Thank you for posting your feedback on Expedia. Regarding your recent stay at the Mövenpick Dead Sea, This is an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guest. Hopping to have the pleasure of welcoming you back to the Mövenpick Resort and Spa Dead Sea. Best Regards,Fabrice PinaultGeneral Manager

8/10 – Bien

Julie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pas de chance
Arrivee tres compliquee, l hotel etant incapable de retrouver notre reservation : aucune chambre ne nous avait ete attribuee. Le plan B ne correspondait pas vraiment au standard attendu dans ce genre d etablissement. 2 heures perdues... le diner buffet prevu en demi pension est moyen. La salle de restaurant bruyante. Dommage car l endroit est globalement magique, le personnel attentionné et la baignade dans la mer morte inoubliable.
Séjour de 1 nuit en novembre 2022
Fabrice Pinault a répondu le 15 nov. 2022
Dear Julie, I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your valuable feedback.It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards. On this note, I would like to sincerely apologies for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve.We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future.Best Regards,Fabrice Pinault General Manager

10/10 – Excellent

Christophe

Séjour de 1 nuit en août 2022
Fabrice Pinault a répondu le 10 août 2022
Dear Christophe, I was a great pleasure having you with us in your recent stay. We are delighted to know that you have enjoyed your stay with us. It is always motivating to receive such feedback from our valued guests. Thank you for sharing your rating on Google +. Looking forward to welcoming you back Best regards, Fabrice Pinault General Manager

10/10 – Excellent

Aude

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to dip in the Dead Sea
We spent one night here in order to be able to take a dip in the Dead Sea. Service was great : I had made a HUGE mistake making our reservation and they accepted to change the date even though the reservation was non-refundable. One small complaint : the gentleman at the check-in desk did not see on his computer screen that the room had already been paid and I did not really appreciate him running after us in the lobby to charge the room... We were upgraded to the rooms in the small buildings which was nice. The room was large, nicely furnished and comfy with a small balcony. The bathroom was very nice with a great selection of Dead Sea toilettries but not very eco-friendly... Speaking of eco-friendly : all the hotels on this strech of beach have to dig their way to the Dead Sea every year because the level is going down each year. We had not done our research on that and we have to admit that we felt very guilty because we try to limit our enviromental impact... Something to consider before going... But, we got to "swim" in the Dead Sea which is an amazing experience. There are life guards ready to help you at a moment's notice. Breakfast was included in the price and was a nice buffet. Dinner at one of the restaurants was expensive and just so-so but you don't really have a choice on where to eat.
Séjour de 1 nuit en mars 2022
Fabrice Pinault a répondu le 5 mai 2022
Dear Aude, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that we have succeeded to accommodate you with a pleasant stay during your visit to the Dead Sea. Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea. Best Regards, Fabrice Pinault General Manager

10/10 – Excellent

Amine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique séjour avec une équipe au top merci au manager Mohamed et également la réceptionniste qui nous a accueilli Une équipe au top, petit déjeuner magnifique et délicieux Propreté des chambres impeccables je recommande cette hôtel
Séjour de 2 nuits en décembre 2021
Abedrabo Twaissi a répondu le 4 janv. 2022
Dear Amine, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that we have succeeded to accommodate you with a pleasant stay during your visit to the Dead Sea. Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea. Best Regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Dorra

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2021
Abedrabo Twaissi a répondu le 12 déc. 2021
Dear Dorra, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that we have succeeded to accommodate you with a pleasant stay during your visit to the Dead Sea. Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea. Best Regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Marie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bel extérieur
L’hôtel est magnifique de l’extérieur et offre une magnifique vue sur la mer morte Nous avons trouvé que le spa et les restaurants étaient hors de prix par rapport à la qualité des prestations Les chambres ont besoin d’une remise au goût du jour mais nous garderons un tres bon souvenir de cet hôtel
Séjour de 4 nuits en septembre 2021
Abedrabo Twaissi a répondu le 25 sept. 2021
Dear Marie, Thank you for taking the time to review our property on Expedia, We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories, It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience, We are also happy to know that you like the resort and the nice view. We hope to welcome you back the next time you are in the Dead Sea. Warm Regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

elodie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait
Parfait
Séjour de 1 nuit en septembre 2021
Abedrabo Twaissi a répondu le 21 sept. 2021
Dear elodie, The team and I were delighted to know that you have enjoyed your stay with us at the Mövenpick Resort& Spa Dead Sea and the service and facilities provided to you exceeded your expectations. Hoping to have the pleasure of welcoming you not in the too distant future and assure you already in advance of our best care and attention to your comfort. Best Regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Voyageur vérifié

Séjour de 2 nuits en mars 2020
Twaissi a répondu le 8 mars 2020
Dear Valued Guest, Thank you so much for recommending our hotel. We are glad to know that we have succeeded to accommodate you with a pleasant stay during your visit to the Dead Sea. Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea. Best regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bien

Kevin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2020
Twaissi a répondu le 17 févr. 2020
Dear Kevin, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future. Kind regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bien

Jean-Michel

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Great overall, short-handed on specific requests
Great resort buildings, gardens and paths, from roadside to the Dead Sea. Good organization for meetings and seminars. Buffet OK with Good fresh vegetables and salads, Lebanese-ressembling cooking but often close to cold. Very nice personnel in eating quarters, but not resourceful at the reception.
Séjour de 2 nuits en février 2020
Twaissi a répondu le 12 févr. 2020
Dear Jean-Michel, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that you have enjoyed your stay with us. We also appreciate your comments, We strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side, we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Abedrabo Twaissi Cluster General Manager

6/10 – Acceptable

Jeanphilippe, Montréal

Voyage de couple
Points faibles : Propreté
La vue et l’endroit bien situé ainsi que l’esprit vieux village est agréable. Chambre vieillissante avec des traces de moisis dans la salle de bain et salpêtre sur les murs. Accès à la mer morte mal entretenue et sale. Prix des restaurants exorbitants En résumé trop cher pour les prestations
Séjour de 2 nuits en novembre 2019
Twaissi a répondu le 12 nov. 2019
Dear Jeanphilippe, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that you have enjoyed your stay with us. We also appreciated your comments, We strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side, we will do our best to make your next stay even more enjoyable and memorable. Kind regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2019
Twaissi a répondu le 5 nov. 2019
Dear Valued Guest, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future. Kind regards, Abedrabo Twaissi Cluster General Manager

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Hôtel très agréable mais en deçà de nos attentes de la part d’un établissement de ce standing (propreté des produits de salle de bain et accueil à l’entrée, notamment).
Séjour de 1 nuit en octobre 2019
Twaissi a répondu le 23 oct. 2019
Dear Valued Guest, Thank you for choosing the Mövenpick Resort & Spa Dead Sea and for taking time and effort sharing your feedback, We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Sebastien

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2019
Twaissi a répondu le 20 oct. 2019
Dear Sebastien, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future. Kind regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Carole

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel superbe et très complet, mais très étendu. Il ne faut pas hésiter à appeler la voiturette pour monter au restaurant ... ou descendre à la plage. Plage de cailloux, donc emporter des sandalettes de baignade. Excellent buffet, digne des meilleurs Movenpick.
Séjour de 2 nuits en octobre 2019
Twaissi a répondu le 6 oct. 2019
Dear Carole, Thank you for taking the time to review our property. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them. We hope to welcome you back the next time you are in the Dead Sea. Warm regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

stephane, montreal

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
this is the place at dead sea; upscale; perfect nice pools excellent restos
Séjour de 1 nuit en septembre 2019
Twaissi a répondu le 22 sept. 2019
Dear Stephane, Thank you for taking the time to post your kind feedback. We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectations. We hope to have the pleasure of welcoming you back in the not too distant future assuring you already in advance of our utmost care and attention to your comfort. Best regards, Abedrabo Twaissi Cluster General Manager

6/10 – Acceptable

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
La réception très bien mais la surprise c’est que la chambre petite et en sachant que j’ai un enfant de 9 ans pas de lit de prévu !!!
Séjour de 1 nuit en août 2019
Twaissi a répondu le 20 août 2019
Dear Valued Guest, It is our pleasure to know that you stay our Resort recently, and happy to receive your stay feedback,I am very sorry that we weren´t able to make your room request come true and would like to take the opportunity to explain that we always allocate our rooms in accordance with the room category reserved as they are decisive to the cost of your stay. Nevertheless, it is our goal to achieve maximum customer satisfaction, and when we can we always try to make special wishes come true. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bien

Amélie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un Resort aux allures de petit village
L’hotel Est magnifique. Nous avions une chambre dans le « village ». Le resort est grand mais on se sent dans un village avec des petits bâtiments traditionnels entourés de verdure. Le point positif pour nous est l’existence d’une piscine « VIP». L’infinity pool est formidable : une vue panoramique sur la mer, une bonne ambiance avec DJ , la tranquillité et un service au top. Le seul point négatif est la salle du petit déjeuner que nous avons trouvée bruyante. D’autant plus que les serveurs offrent des ballons aux enfants, qui explosent bien sûr quelques minutes plus tard....dans les oreilles des autres...on a connu plus agréable comme petit déjeuner de vacances. Pour un hôtel de ce standing , c’est surprenant voire inacceptable. Le prix de la chambre est largement justifiée par le confort et les équipements. Par contre, le prix des consommations et des restaurants est impressionnant !!! C’est de très bonne qualité mais ça ne vaut cependant pas ce prix! (84€ pour 2 risottos aux tomates, un coca et un jus de fruit). Nous sommes allés dîner à l’extérieur les jours suivants. A part ça, nous gardons un souvenir agréable de cet établissement.
Séjour de 2 nuits en août 2019
Twaissi a répondu le 15 août 2019
Dear Amélie, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that you have enjoyed the infinity pool in the Beach lounge &Club. We also appreciated your comment regarding the breakfast buffet, We strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side, we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Melanie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le luxe et le calme à la mer morte!
Magnifique resort, le Zara Spa est à privilégier pour ses soins, son calme et ses bassins privés. Très bon buffet le matin! Les chambres avec vue sur la mer sont isolées et charmantes (Wadi Rum).
Séjour de 2 nuits en août 2019
Twaissi a répondu le 7 août 2019
Dear Thank you very much for staying with us at Mövenpick Resort & Spa Dead Sea and for your time to write a review of our hotel. Further on, I am thrilled that you were pleased with your room as well as with our lovely spa area. Moreover, it makes me immensely happy that you loved our excellent food. Once again, thank you so much for your lovely feedback. It would be our pleasure if you chose us again in the future. Best regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bien

Yves

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour agréable à la mer morte
Hôtel situé directement à la mer morte. Joli complexe hôtelier. Accueil agréable. Les chambres auraient besoin d'un rafraichissement: Les buffets (petits déjeuners et diners) sont de bonnes qualités. Cependant dommage pour la musique omniprésente au bord des piscines et la piscine réservée aux adultes n'est accessible qu'en payant un supplément.
Séjour de 2 nuits en juillet 2019
Twaissi a répondu le 6 août 2019
Dear Yves, Thank you for taking the time to review our property. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them. We hope to welcome you back the next time you are in the Dead Sea. Warm regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Quentin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour en coup’e, hôtel très propre et personnel accueillant, je recommande vivement !
Séjour de 3 nuits en juillet 2019
Twaissi a répondu le 5 août 2019
Dear Quentin, Thank you for taking the time to review our property. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them. We hope to welcome you back the next time you are in the Dead Sea. Warm regards, Abedrabo Twaissi Cluster General Manager

6/10 – Acceptable

Voyageur vérifié

Points faibles : Service et personnel
L accompagnement au bord de la mer morte parfait. Les toilettes qui ne fonctionnent pas moins bienn
Séjour de 1 nuit en juillet 2019
Twaissi a répondu le 21 juill. 2019
Dear Valued Guest, It is our pleasure to know that you stay our Resort recently, and happy to receive your stay feedback. We are glad to know that you have enjoyed with us. We also appreciate your comment and will take it into consideration for future adjustments. We hope to have the pleasure of welcoming you back soon assuring you already in advance of our utmost care and attention to your comfort. Kind regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2019
Twaissi a répondu le 14 juill. 2019
Dear Valued Guest, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future. Kind regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super séjour surclassé
Super hôtel sur la mer morte, nous avons eu la chance d’être surclassé par le manager car nous avons attendu notre chambre très longtemps (le check in est normalement à 16h). Super service, super staff, super accès à la place. Merci!
Séjour de 1 nuit en mai 2019
Twaissi a répondu le 9 juin 2019
Dear Valued Guest, Thank you for posting your comments ,the team and I were delighted to know that you have enjoyed your stay at our resort, and that you found our staff and services provided were satisfactory. Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea . Best regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2019
Twaissi a répondu le 30 avr. 2019
Dear Valued Guest, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your rating , We are happy to know that your stay with us met your expectations. We are looking forward to welcoming you back in your next to the Dead sea. Warm regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Au top
Hôtel et chambres superbes Service impeccable Piscines et accès privé à la mer morte parfaits
Séjour de 1 nuit en avril 2019
Twaissi a répondu le 27 avr. 2019
Dear Thomas, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future. Warm regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The view on the dead sea Good swiming pool The room is comfortable
Séjour de 1 nuit en avril 2019
Twaissi a répondu le 24 avr. 2019
Dear Valued Guest, Thank you for choosing the Mövenpick Resort & Spa Dead Sea and for taking time and effort sharing your feedback, we are very pleased to know that you had and as always a great stay with us and that you have found our rooms and pools amazing. We are always looking forward to welcoming you back in your next to Dead sea. Best regards, Abedrabo Twaissi Cluster General Manager

2/10 – Terrible

Pierre

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour magnifique dans un cadre de rêve.
Séjour de 2 nuits en avril 2019
Twaissi a répondu le 1 juin 2019
Dear Pierre, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea. We are glad to know that you have enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the not too distant future assuring you already in advance of our utmost care and attention to your comfort. Kind regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Helene

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mars 2019
Twaissi a répondu le 10 mars 2019
Dear Helene, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your rating on Expedia, We are happy to know that your stay with us met your expectations. We are looking forward to welcoming you back in your next to the Dead sea. Warm regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bien

Benjamin

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Très bel hôtel
Très belles infrastructures. Mais pas de jacuzzi disponible gratuit. Et dommage que le personnel de sécurité à l'entrée soit aussi pénible quant à la tolérance sur l'alcool apporté dans l'hôtel. Alcool interdit mais 1 ou 2 bouteilles tolérées, mais par nuit? Petites ou grandes ? Simple bière ou alcool fort?
Séjour de 3 nuits en janvier 2019
Twaissi a répondu le 29 janv. 2019
Dear Benjamin, It is our pleasure to know that you stay our Resort recently, and happy to receive your stay feedback via Expedia. we glad to know that you have enjoyed your stay with us. we also appreciated your comment and will take it in consideration for future adjustments. We hope to have the pleasure of welcoming you back soon assuring you already in advance of our utmost care and attention to your comfort. Kind regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super chambre mais malgré vue sur mer un peu loin de la plage. Super accès à la mer morte. Accès au spa payant
Séjour de 1 nuit en décembre 2018
Twaissi a répondu le 7 janv. 2019
Dear Valued Guest, Thank you for taking the time to post your kind feedback. We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you back in the not too distant future assuring you already in advance of our utmost care and attention to your comfort. Best regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

jean-claude

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Superbe séjour au Mövenpick Resort and Spa deadsea
Superbe complexe hôtelier. Très bon séjour. Les différentes piscines ont été particulièrement appréciées.
Séjour de 1 nuit en novembre 2018
Twaissi a répondu le 18 nov. 2018
Dear Jean, Thank you for taking the time to review our property. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them. We hope to welcome you back the next time you are in the Dead Sea. Warm regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Nathalie, Magog, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Superbe hotel, nourriture excellente et les installations magnifiques, une vue sur la mer Morte exceptionnelle.
Séjour de 1 nuit en novembre 2018
Twaissi a répondu le 6 nov. 2018
Dear Nathalie, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. I am glad that you enjoyed the Facilities, food and services. We hope we get the chance to welcoming you again soon Kind regards, Abedrabo Twaissi Cluster General Manager

10/10 – Excellent

Voyageur vérifié

Séjour de 2 nuits en novembre 2018
Twaissi a répondu le 5 nov. 2018
Dear Valued Guest, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your rating ,We are happy to know that your stay with us met your expectations. We are looking forward to welcoming you back in your next to the Dead sea. Warm regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bien

Voyageur vérifié

Séjour de 2 nuits en octobre 2018
Twaissi a répondu le 2 nov. 2018
Dear Valued Guest, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your rating , We are happy to know that your stay with us met your expectations. We are looking forward to welcoming you back in your next to the Dead sea. Warm regards, Abedrabo Twaissi Cluster General Manager