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Swakopmund Accommodation – Avis

3 out of 5
Swakopmund Accommodation
4 Bernstein Street, Vogelstrand, Swakopmund

Avis

6,4
Note de 10 – Excellent, d’après 1 avis sur 7." "
Note de 8 – Bien, d’après 3 avis sur 7." "
Note de 6 – Acceptable, d’après 1 avis sur 7." "
Note de 4 – Médiocre, d’après 0 avis sur 7." "
Note de 2 – Terrible, d’après 2 avis sur 7." "

7,0/10

Propreté

5,8/10

Service et personnel

5,8/10

État et installations de l’hébergement

Avis

8/10 – Bien

Regine, Mâcon

Points forts : Propreté, confort de la chambre
Trop excentré
Seahorse Guesthouse offre des prestations satisfaisantes, mais présente le gros défaut d'être loin de tout. Pas un magasin aux alentours, et pas de service de bus pour se rendre au centre ville

2/10 – Terrible

deon

Points faibles : Service et personnel, confort de la chambre
Bad experience
Over price and over rated
Séjour de 2 nuits en août 2017
Dear Deon, We are sorry that you have had a bad experience with us. If you do compare the prices of other lodges in the same vicinity, you will see that we are the lowest priced. As you do not mention which type of accommodation you did stay in in while with us, allow me to explain that we do have the budget units, which is were we think you could have stayed and then we do have the new wing on the first floor which is upgraded. Please do try our upgraded units next time you visit Swakopmund. Once again, we are sorry that you have had a negative stay with us, we can assure you that we do try our utmost to accommodate all our guests in the best possible manner. We wish you a pleasant day. Best regards, Management

2/10 – Terrible

Richard, France

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Disaster
The Expedia booking details were incorrect, with a wrong picture of the room I booked. So it turned out to be smaller with less space, no chairs etc. the details said 'room with a view' but I don't consider a brick wall 'a view'. The room smelled, and the bathroom smelled of drains. The TV was an old cathode ray TV balanced 10 feet off the ground on top of a wardrobe. Not all channels worked. the bed had no headboard, and as there were no chairs the only way to watch TV - if you could see it from that distance - was to lie prone on the bed. The hotel details say there's a lounge/bar. there isn't. WiFi wasn't working in the rooms either. the reception area reeked of smoke - a bad advertisement for a hospitality establishment which are supposed to be smoke free. I complained after the first night (who wouldn't) and the management offered me another room, if I paid extra! The manager was defensive and wanted to blame Expedia. I decided to leave, but he refused to refund the two nights remaining.

8/10 – Bien

Rienie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

Richard George, Rehoboth

Points faibles : État et installations de l’hébergement, confort de la chambre
Sleep in the sound of the waves!
The budget rooms need some tlc,overall appearance is clean, toiletpot did not work properly! Management is friendly!Location great.will visit again but not the budget rooms!

8/10 – Bien

Reaan, Johannesburg, South Africa

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Good Value for Money
Very good guesthouse in a very good neighbourhood in Swakopmund. Rooms are neat. The reception office however smelled like cigarettes, but no problem with rooms - very clear and comfortable