Title: Istana Permata Ngagel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Istana Permata Ngagel Hotel in Surabaya with a 24-hour front desk ## Photo gallery for Istana Permata Ngagel ![Meeting facility - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/b6c5b79c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/8687b906.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/ffa38eba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/f9aedbf6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, free WiFi - Istana Permata Ngagel (Surabaya)](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/b651e31f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Istana Permata Ngagel sits in Gubeng's center, offering travelers a practical home base with free WiFi in every room. The 24-hour front desk staff proves helpful for questions and requests, while on-site meeting facilities accommodate business needs. ## Reviews 6.0 ## Popular amenities - Housekeeping - 24/7 front desk - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Dec. 4 - Dec. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 5 - Dec. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Twin Room, 2 Twin Beds ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/7f07c8e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - 118 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Double Room, 1 Double Bed ![Standard Double Room, 1 Double Bed | View from room](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/99abfc00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - 118 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room, 1 Double Bed ![Deluxe Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/996d7d27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - 366 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-OYO-252-Istana-Permata-Ngagel.h33024366.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-OYO-252-Istana-Permata-Ngagel.h33024366.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.28829%2C112.76168&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gQ6H0X6rnKIAFhOlNA7j5rnK8oM=) Jl Ngagel Jaya Indah No 4 18 Baratajaya, Gubeng, Surabaya, East Java, 60284 #### What's nearby - Taman Bungkul \- 3 min drive \- 2.7 km - Galaxy Mall \- 4 min drive \- 3.1 km - Surabaya Plaza Shopping Mall \- 4 min drive \- 4.0 km - Tunjungan Plaza \- 5 min drive \- 4.7 km - Pakuwon Mall \- 12 min drive \- 11.4 km #### Getting around - Margorejo Station - 6 min drive - Surabaya Gubeng Station - 12 min drive - Surabaya (SUB-Juanda) - 36 min drive #### Restaurants - ‪Kantin Gereja SMTB - ‬5 min walk - ‪Ayam-Bebek Goreng Priangan - ‬3 min walk - ‪Batagor "Baso, Tahu, Ikan" Bandung - ‬3 min walk - ‪Bengkel Perut 97 - ‬4 min walk - ‪Delima Family Dishes - ‬3 min walk ## About this property ### Istana Permata Ngagel Hotel near Tunjungan Plaza Istana Permata Ngagel provides everything you need. Stay connected with free in-room WiFi. You'll also find perks like: - Meeting rooms, an elevator, and a 24-hour front desk Room features All guestrooms at Istana Permata Ngagel include amenities such as free WiFi. Other amenities include: - Bathrooms with rainfall showers - Flat-screen TVs with cable channels - Daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting rooms ### Accessibility - Elevator ### More - Designated smoking areas ## Room amenities ### Bathroom - Private bathroom - Rainfall showerhead - Shower ### Entertainment - Flat-screen TV with cable channels ### More - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 17 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash ### Property is also known as OYO 252 Istana Permata Ngagel Hotel Surabaya OYO 252 Istana Permata Ngagel Hotel OYO 252 Istana Permata Ngagel Surabaya OYO 252 Istana Permata Ngagel Istana Permata Ngagel Hotel OYO 252 Istana Permata Ngagel Istana Permata Ngagel Surabaya Istana Permata Ngagel Hotel Surabaya ## Frequently asked questions ### What time is check-in at Istana Permata Ngagel? ### What time is check-out at Istana Permata Ngagel? ### Where is Istana Permata Ngagel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Istana Permata Ngagel Reviews ## Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 1 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ### 6.0/10 Cleanliness ### 7.0/10 Staff & service ### 5.0/10 Property conditions & facilities ## Reviews ### 8/10 Good #### Yenni Jun 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bagus, udah 2x nginep sini ##### Yenni Stayed 1 night in Jun 2019 ### 4/10 Poor #### Verified traveller Feb 10, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Kloset Kloset tidak bekerja dengan baik ##### Verified traveller Stayed 2 nights in Feb 2019 ## Expedia's Latest Trends ### Hotels > [BestWestern Hotels in Nelson](https://www.expedia.ca/Nelson-Hotels-Best-Western.0-0-d6133--bBestWestern.Travel-Guide-Filter-Hotels) > > [Hotels in Houston](https://www.expedia.ca/Houston-Hotels.d178265.Travel-Guide-Hotels) > > [Hotels with a Pool in Banff](https://www.expedia.ca/Banff-Hotels-Hotel-With-Pool.0-0-d10550-tHotelwithPool.Travel-Guide-Filter-Hotels) > > [JR East Hotel Mets Premier Akihabara](https://www.expedia.ca/Tokyo-Hotels-JR-EAST-HOTEL-METS-AKIHABARA.h36889097.Hotel-Information) > > [Hotels in Duluth](https://www.expedia.ca/Duluth-Hotels.d1029.Travel-Guide-Hotels) > > [Hotels in Downtown Edmonton](https://www.expedia.ca/Downtown-Edmonton-Edmonton-Hotels.0-n6057885-0.Travel-Guide-Filter-Hotels) > > [Best Western Plus Plaza by the Green](https://www.expedia.ca/Seattle-Hotels-Best-Western-Plus-Plaza-By-The-Green.h24987.Hotel-Information) > > [Hotels in Lower Manhattan](https://www.expedia.ca/Lower-Manhattan-Hotels.d6360640.Travel-Guide-Hotels) > > [Motels High Level](https://www.expedia.ca/High-Level-Motels.d4022-aaMotels.Travel-Guide-Accommodation) > > [remm Roppongi](https://www.expedia.ca/Tokyo-Hotels-Remm-Roppongi.h15968254.Hotel-Information) > > [Comfort Inn Levis](https://www.expedia.ca/Quebec-Hotels-Comfort-Inn-Levis.h273.Hotel-Information) > > [Grand Beach Inn](https://www.expedia.ca/Portland-Hotels-Grand-Beach-Inn.h10615598.Hotel-Information) ### Flights > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [Flights from Calgary (YYC) to Paisley (GLA)](https://www.expedia.ca/lp/flights/yyc/gla/calgary-to-glasgow) > > [Flights from Toronto (YYZ) to Ponta Delgada (PDL)](https://www.expedia.ca/lp/flights/yyz/pdl/toronto-to-ponta-delgada) > > [Flights from Vancouver (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) > > [Flights from Toronto (YYZ) to Port Moresby (POM)](https://www.expedia.ca/lp/flights/yyz/pom/toronto-to-port-moresby) > > [Flights from Toronto (YYZ) to Istanbul (IST)](https://www.expedia.ca/lp/flights/yyz/ist/toronto-to-istanbul) > > [Flights from Budapest (BUD) to Amsterdam (AMS)](https://www.expedia.ca/lp/flights/bud/ams/budapest-to-amsterdam) > > [Flights from Ottawa (YOW) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/yow/mex/ottawa-to-mexico-city) ### Packages > [Blackhawk Golf Club](https://www.expedia.ca/Blackhawk-Golf-Club-Edmonton.d6296304.Vacation-Attraction) > > [Costa Careyes Vacations](https://www.expedia.ca/Costa-Careyes.d601718.Destination-Travel-Guides) ### General