[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Istana Permata Ngagel Comfort meets convenience in this well-connected accommodation where guests enjoy complimentary WiFi and attentive staff available around the clock ![Meeting facility](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/b6c5b79c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/ffa38eba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, free WiFi](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/b651e31f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/8687b906.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/f9aedbf6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Istana Permata Ngagel sits in Gubeng's center, offering travelers a practical home base with free WiFi in every room. The 24-hour front desk staff proves helpful for questions and requests, while on-site meeting facilities accommodate business needs. 6.0 ## Popular amenities - Housekeeping - 24/7 front desk - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=33024366&PinnedHotelID=33024366&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/7f07c8e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - 118 sq ft - Sleeps 2 - 2 Twin Beds ![Standard Double Room, 1 Double Bed | View from room](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/99abfc00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - 118 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/34000000/33030000/33024400/33024366/996d7d27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed ### Highlights Flat-screen TV Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - 366 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 124 reviews CA $82 CA $99 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Surabaya-Hotels-Doubletree-By-Hilton-Surabaya.h39916323.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=e35b4e3f-2a0c-4a2c-acb4-6243e867ae95&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/cdf49344.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Surabaya CenterPoint by IHG Surabaya Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 145 reviews CA $42 CA $51 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Surabaya-Hotels-Holiday-Inn-Express-Surabaya-CenterPoint.h8114237.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=e35b4e3f-2a0c-4a2c-acb4-6243e867ae95&top_cur=CAD) Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/117000000/116830000/116821600/116821507/dd02123c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free WiFi - Restaurant 10.0 Exceptional 3 reviews CA $60 CA $73 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Surabaya-Hotels-Aloft-Surabaya-Pakuwon-City.h116821507.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=e35b4e3f-2a0c-4a2c-acb4-6243e867ae95&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9830000/9827700/9827641/09554053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washer - Parking included 8.6 Excellent 96 reviews CA $95 CA $116 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2025-10-23&chkout=2025-10-24&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=e35b4e3f-2a0c-4a2c-acb4-6243e867ae95&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-OYO-252-Istana-Permata-Ngagel.h33024366.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-OYO-252-Istana-Permata-Ngagel.h33024366.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.28829%2C112.76168&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gQ6H0X6rnKIAFhOlNA7j5rnK8oM=) Jl Ngagel Jaya Indah No 4 18 Baratajaya, Gubeng, Surabaya, East Java, 60284 #### What's nearby - Surabaya Zoo - 4 min drive - 3.4 km - Galaxy Mall - 4 min drive - 2.8 km - Grand City Surabaya - 4 min drive - 4.0 km - Surabaya Plaza Shopping Mall - 4 min drive - 4.0 km - Tunjungan Plaza - 5 min drive - 4.7 km #### Getting around - Margorejo Station - 6 min drive - Surabaya Gubeng Station - 12 min drive - Surabaya (SUB-Juanda) - 36 min drive #### Restaurants - ‪Kantin Gereja SMTB - ‬5 min walk - ‪Ayam-Bebek Goreng Priangan - ‬3 min walk - ‪Batagor "Baso, Tahu, Ikan" Bandung - ‬3 min walk - ‪Sari Laut Depan Ubaya 3 - ‬3 min walk - ‪My Inspiration Bedroom - ‬5 min walk ## About this property ### Istana Permata Ngagel Hotel near Tunjungan Plaza Istana Permata Ngagel provides everything you need. Stay connected with free in-room WiFi. You'll also find perks like: - Meeting rooms, an elevator, and a 24-hour front desk Room features All guestrooms at Istana Permata Ngagel include amenities such as free WiFi. Other amenities include: - Bathrooms with rainfall showers - Flat-screen TVs with cable channels - Daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting rooms ### Accessibility - Elevator ### More - Designated smoking areas ## Room amenities ### Bathroom - Private bathroom - Rainfall showerhead - Shower ### Entertainment - Flat-screen TV with cable channels ### More - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 17 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash ### Property is also known as OYO 252 Istana Permata Ngagel Hotel Surabaya OYO 252 Istana Permata Ngagel Hotel OYO 252 Istana Permata Ngagel Surabaya OYO 252 Istana Permata Ngagel Istana Permata Ngagel Hotel OYO 252 Istana Permata Ngagel Istana Permata Ngagel Surabaya Istana Permata Ngagel Hotel Surabaya ## Frequently asked questions ### What time is check-in at Istana Permata Ngagel? > Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Istana Permata Ngagel? > Check-out is at noon. ### Where is Istana Permata Ngagel located? > Located in Gubeng, this hotel is within 3 mi (5 km) of Rumah Sakit Umum Daerah Dr. Soetomo, Taman Bungkul, and Sepuluh November Institute of Technology. Monument Of Suroboyo and Galaxy Mall are also within 3 mi (5 km). Ngagel Station is 29 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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