[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Neo Gubeng - Surabaya by ASTON A welcoming hotel where travelers find both comfort and convenience, with soothing massages and flavorful dining options just steps away ![Lobby](https://images.trvl-media.com/lodging/13000000/12650000/12645100/12645033/af1158e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Cafe](https://images.trvl-media.com/lodging/13000000/12650000/12645100/12645033/058edf07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room](https://images.trvl-media.com/lodging/13000000/12650000/12645100/12645033/68048ffb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | Room amenity](https://images.trvl-media.com/lodging/13000000/12650000/12645100/12645033/96d35a6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/13000000/12650000/12645100/12645033/5d04fb69.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Tunjungan Plaza, Hotel Neo Gubeng - Surabaya by ASTON offers a comfortable base to explore the city. Guests can enjoy a massage at the spa or local cuisine at the on-site restaurant. Practical amenities include complimentary in-room WiFi and luggage storage. 8.4 Very good ## Popular amenities - Spa - Room service - Housekeeping - 24/7 front desk - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=12645033&PinnedHotelID=12645033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=12645033&PinnedHotelID=12645033&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=12645033&PinnedHotelID=12645033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=12645033&PinnedHotelID=12645033&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=12645033&PinnedHotelID=12645033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=12645033&PinnedHotelID=12645033&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12645033&PinnedHotelID=12645033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=12645033&PinnedHotelID=12645033&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/13000000/12650000/12645100/12645033/4f160936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ![Standard Room](https://images.trvl-media.com/lodging/13000000/12650000/12645100/12645033/68048ffb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning LED TV Private bathroom Electric kettle Cable channels Desk Laptop workspace Wardrobe or closet - 183 sq ft - City view - Sleeps 1 - 1 Twin Bed ![Superior Room](https://images.trvl-media.com/lodging/13000000/12650000/12645100/12645033/461be609.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning LED TV Private bathroom Electric kettle Cable channels Desk Laptop workspace Wardrobe or closet - 258 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/13000000/12650000/12645100/12645033/9effd0ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 1 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Hotel-Neo-Gubeng-Surabaya-By-ASTON.h12645033.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Hotel-Neo-Gubeng-Surabaya-By-ASTON.h12645033.Hotel-Information) ## About the area Located in Surabaya, Hotel Neo Gubeng - Surabaya by ASTON is in the city center. Submarine Monument and Balai Pemuda are local landmarks, and some of the area's attractions include Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium. [Visit our Surabaya travel guide](https://www.expedia.ca/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.27344%2C112.74830&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YwSzqJXDLIeMzQa6eRrRJH96xGc=) Jl. Jawa No.17-19, Surabaya, 60281 ### What's nearby - Surabaya Plaza Shopping Mall - 14 min walk - 1.2 km - Grand City Surabaya - 17 min walk - 1.5 km - Tunjungan Plaza - 19 min walk - 1.6 km - Surabaya Zoo - 3 min drive - 3.4 km - Galaxy Mall - 5 min drive - 4.4 km ### Getting around - Margorejo Station - 6 min drive - Surabaya Gubeng Station - 16 min walk - Surabaya (SUB-Juanda) - 37 min drive ### Restaurants - ‪Toko Kopi Tuku - ‬1 min walk - ‪Rumah Makan Ria Galeria - ‬3 min walk - ‪Almaz Fried Chicken - ‬2 min walk - ‪Cold N Brew - ‬4 min walk - ‪Ayam Bakar Artomoro - ‬5 min walk ## About this property ### Hotel Neo Gubeng - Surabaya by ASTON Hotel near Tunjungan Plaza Hotel Neo Gubeng - Surabaya by ASTON provides amenities like dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. Other perks at this hotel include: - A roundtrip airport shuttle (surcharge), luggage storage, and a 24-hour front desk - A banquet hall, meeting rooms, and a front-desk safe - An elevator, a computer station, and concierge services Room features All 58 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/38000000/37190000/37180900/37180816/b090623b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kokoon Hotel Surabaya Surabaya - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 14 reviews CA $29 CA $36 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=37180816&PinnedHotelID=37180816&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6740000/6731500/6731488/0b091b87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Surabaya City Center Surabaya Center - Spa - Parking included - Free WiFi - Restaurant 8.2 Very good 85 reviews CA $27 CA $33 total includes taxes & fees Oct 22 - 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Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=48975152&PinnedHotelID=48975152&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8840000/8835300/8835287/94a603f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quest Hotel Darmo - Surabaya by ASTON Surabaya Center - Pool - Spa - Parking included - Free WiFi 8.2 Very good 83 reviews CA $29 CA $36 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=8835287&PinnedHotelID=8835287&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Suite | Bathroom](https://images.trvl-media.com/lodging/14000000/13350000/13343300/13343300/520737e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Tunjungan Surabaya Surabaya Center - Pool - Spa - Kids pool - Parking included 8.6 Excellent 189 reviews CA $47 CA $58 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=13343300&PinnedHotelID=13343300&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/11000000/10980000/10975400/10975353/89993e06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HARRIS Hotel & Conventions Gubeng Surabaya Gubeng - Pool - Spa - Kids pool - Parking included 8.6 Excellent 52 reviews CA $40 CA $49 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=10975353&PinnedHotelID=10975353&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) ### Food and drink - A restaurant ### Restaurants on site - Coffeeology ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Computer station - Meeting rooms ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair-accessible path to elevator ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Electric kettle - Limited room service ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Neo Gubeng Surabaya Hotel Neo Gubeng Hotel Neo Gubeng Surabaya Neo Gubeng Hotel NEO Gubeng - Surabaya Java Hotel NEO Gubeng Surabaya Java Neo Gubeng Surabaya Neo Gubeng Surabaya By Aston Hotel Neo Gubeng - Surabaya by ASTON Hotel Hotel Neo Gubeng - Surabaya by ASTON Surabaya Hotel Neo Gubeng - Surabaya by ASTON Hotel Surabaya ## Frequently asked questions ### Is Hotel Neo Gubeng - Surabaya by ASTON pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Neo Gubeng - Surabaya by ASTON? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Neo Gubeng - Surabaya by ASTON on Oct 13, 2025 start from CA $35.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Surabaya-Hotels-Hotel-Neo-Gubeng-Surabaya-By-ASTON.h12645033.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Neo Gubeng - Surabaya by ASTON? > Hotel Neo Gubeng - Surabaya by ASTON doesn't offer parking. ### What time is check-in at Hotel Neo Gubeng - Surabaya by ASTON? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Neo Gubeng - Surabaya by ASTON? > Check-out is at noon. ### Does Hotel Neo Gubeng - Surabaya by ASTON provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Neo Gubeng - Surabaya by ASTON located? > Located in Gubeng, this hotel is within a 15-minute walk of Sharp Bamboo Monument and Dyandra Convention Center Surabaya. Submarine Monument and Surabaya Plaza Shopping Mall are also within 1 mi (2 km). Surabaya Gubeng Station is 16 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Neo Gubeng - Surabaya by ASTON Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 23 8 - Good 30 6 - Okay 13 4 - Poor 0 2 - Terrible 1 ### 8/10 Good #### Richard Dec 11, 2023 Liked: Cleanliness, staff & service After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet. ##### Richard Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Eddy Nov 29, 2024 Liked: Staff & service, amenities, property conditions & facilities Het is perfect ##### Eddy Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Kuwat Dec 19, 2022 ##### Kuwat Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Patrice Sep 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Je ne connaissais pas cette chaîne d’hôtel et j’ai été agréablement surpris par la qualité du service, la propreté ret confort des chambres ainsi que l’amabilité et le professionnalisme du personnel toujours prêt à rendre service comme trouver un scooter à louer ou un chauffeur pour vous accompagner . Je note cet hôtel et ne manquerais pas à y revenir ou à revenir dans l’un des nombreux autres établissements appartenant à cette enseigne ##### Patrice Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Kuwat Jun 11, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kuwat Stayed 1 night in Jun 2022 ### 8/10 Good #### Verified traveller Mar 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Li, Singapore Dec 10, 2019 Liked: Staff & service, property conditions & facilities Modern setup hotel. The breakfast menu changes every day. The location is not far from TP mall. Staffs are polite and responsive. We choose this hotel because has a good experience with the same chain hotel in Jakarta. ##### Li Stayed 5 nights in Nov 2019 ### 8/10 Good #### Yuni Nov 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great room Great stay. Wasn't expecting a spacious room n bathroom. Comfy room too. ##### Yuni Stayed 1 night in Nov 2019 ### 6/10 Okay #### Steven, Surabaya Oct 13, 2019 Like breakfast enough food, did not like one way location street and no karaoke. ##### Steven Stayed 4 nights in Oct 2019 ### 8/10 Good #### Verified traveller Oct 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \+ Spacious room. + Coffee maker. + Nice staff - A/C less cold. - water shower is not hot at night ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller Sep 25, 2019 ##### Verified traveller Stayed 6 nights in Sep 2019 ### 6/10 Okay #### Verified traveller Jun 28, 2019 Liked: Cleanliness, staff & service Disliked: Amenities ##### Verified traveller Stayed 3 nights in Jun 2019 ### 8/10 Good #### Verified traveller Jun 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 4 nights in Jun 2019 ### 8/10 Good #### Verified traveller Jun 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 5 nights in Jun 2019 ### 10/10 Excellent #### Laurence Apr 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Laurence Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller Mar 30, 2019 ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 30, 2019 ##### Verified traveller Stayed 2 nights in Mar 2019 ### 8/10 Good #### Samuel Mar 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Samuel Stayed 4 nights in Mar 2019 ### 2/10 Terrible #### Verified traveller Mar 11, 2019 Disliked: Cleanliness, amenities, property conditions & facilities Upon checked in, I found an acrylic long nail on the room floor, dirty toilet tissue on the vanity and dirty toilet bowl. I asked them to give me a different room and I would be back in a couple hours when ready. They did. The room is somewhat cleaner, but the condition of the room itself is poor. Scratches all over the wall, dented and chipped furniture. The room itself is big with huge bathroom, but the room and the entire hotel smells funny. They do not use antiseptic cleaner to clean. It stinks. The hotel itself is very cheap, only $15 a day. So, if you are tight on the budget, go for it, the bed and pillows are comfortable, hotel room is spacious. But do know that this hotel has hygiene issues and you will shock to see how low standard they are to keep your room clean. Also, I stayed there for 6 nights and one night I came back to find out that the door room was not locked / opened. People can come and take my belongings if they notice it was open. I told the receptionist and they knew about it. Horrible place to stay. I moved to a different hotel since my trip will take couple weeks to stay in Surabaya. ##### Verified traveller Stayed 6 nights in Mar 2019 ### 10/10 Excellent #### HSIAO YUEH Feb 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### HSIAO YUEH Stayed 3 nights in Feb 2019 ### 6/10 Okay #### Felix Feb 4, 2019 Liked: Cleanliness, property conditions & facilities ##### Felix Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Jan 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A lot of food around. ##### Verified traveller Stayed 1 night in Jan 2019 ### 6/10 Okay #### Uwe Jan 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities ##### Uwe Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Verified traveller Dec 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort proses cek in dan cek out cepat ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### Syahidah Dec 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Decent room to stay in. Clean, Convenient and advanced. ##### Syahidah Stayed 3 nights in Dec 2018