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Best Western Plus Grapevine Inn – Avis

2.5 out of 5
Best Western Plus Grapevine Inn
1849 Quail Ln, Sunnyside, WA

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 317 avis sur 479." "
Note de 8 – Bien, d’après 124 avis sur 479." "
Note de 6 – Acceptable, d’après 23 avis sur 479." "
Note de 4 – Médiocre, d’après 10 avis sur 479." "
Note de 2 – Terrible, d’après 5 avis sur 479." "

9,4/10

Propreté

9,4/10

Service et personnel

9,2/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

christian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.

6/10 – Acceptable

Skyler

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The pillows on the beds were small and very very very lumpy. Also did not like that the air conditioning in the room could not be turned off.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Douglas, Lake Havasu City

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place for an overnight stop. Not much dining option but the Denny’s was within walking distance and was ok. Great breakfast, friendly staff.
Séjour de 1 nuit en mai 2024
Lauren a répondu le 21 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Silvestre

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great service clean rooms
Séjour de 1 nuit en mai 2024
Lauren a répondu le 21 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Aloka

Voyage en famille
Amazing staff and super friendly
Séjour de 1 nuit en avril 2024
Lauren a répondu le 10 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

thibaud

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ok
Séjour de 2 nuits en mars 2024
Lauren a répondu le 10 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Roque

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice place, clean, safe environment, friendly staff.
Séjour de 1 nuit en avril 2024
Lauren a répondu le 10 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Karla

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A really nice and clean place. Breakfast was very complete. And the view to the wine vineyard is bautiful
Séjour de 1 nuit en mars 2024
Lauren a répondu le 21 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Robert

Very clean rooms, and breakfast was amazing in the morning. I would stay there again.
Séjour de 2 nuits en mars 2024
Lauren a répondu le 21 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

thibaud

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
excellent staff and service. very clean and comfortable.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Chantel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is clean, great views, conveniently located right off the freeway. It is in a farming area, so the smell was a bit potent in the spring. The rooms are not well insulated. We were in the first floor & could hear loud footsteps late into the night from the room above & kids running and jumping off the beds. If you don’t have kids, I recommend you request a top floor room.
Séjour de 2 nuits en mars 2024

8/10 – Bien

standley, martha lake

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023

10/10 – Excellent

VAL

Séjour de 1 nuit en février 2024

10/10 – Excellent

Azael, Seattle

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
👍
Séjour de 1 nuit en février 2024

2/10 – Terrible

Alejandra

Séjour de 1 nuit en février 2024
Bianca a répondu le 5 mars 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Sandra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Ana

Points forts : État et installations de l’hébergement
.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Jan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice property at a good price.
Séjour de 1 nuit en février 2024

8/10 – Bien

Rachel

Séjour de 1 nuit en décembre 2023
Lauren a répondu le 4 janv. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Bien

Siarhei

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Lauren a répondu le 17 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

10/10 – Excellent

Aaron

Séjour de 2 nuits en novembre 2023
Lauren Hicks a répondu le 7 déc. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel
Séjour de 1 nuit en novembre 2023
Lauren a répondu le 17 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 – Terrible

Maria

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Khia a répondu le 16 nov. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 – Excellent

Salvador

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Lauren a répondu le 17 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Steven

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good amenities at a good price.
Séjour de 1 nuit en novembre 2023
Lauren a répondu le 17 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 – Acceptable

Jason

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Propreté
Not great but best option you have in Sunnyside. Location is pretty good and convenient. Quiet and felt safe. Breakfast is nice. Sofa in room 226 is disgusting and stained. Found a crusty wash cloth hanging in the shower. Exercise room is good. Pool is not heated and very cold. Hot tub is luke warm with weak jets.
Séjour de 1 nuit en novembre 2023
Lauren a répondu le 17 nov. 2023
Dear Jason,Please accept my apologies for the negative experience you had at our property. I would like to assure you that your concerns were addressed, and our housekeeping team conducted a deep clean of the couch immediately. I understand that this may not fully compensate for your experience, and it's never our intention for our guests to feel uncomfortable during their stay. As a locally-owned and operated establishment, we take great pride in ensuring our guests' comfort and satisfaction. Your experience was not up to our standards and I will take steps to address the more extensive issues you mentioned, such as the pool and hot tub temperature. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Excellent

Harbaksh, Celina

Séjour de 1 nuit en octobre 2023
Lauren a répondu le 29 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Javier

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was good restaurant gas station nearby it was really clean
Séjour de 1 nuit en octobre 2023
Lauren a répondu le 17 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Kurt

Voyage de couple
Points forts : Commodités
Very clean and staff was amazing! Breakfast was the best I’ve ever had at any hotel.
Séjour de 2 nuits en octobre 2023
Lauren a répondu le 27 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Karen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good breakfasts
Séjour de 2 nuits en septembre 2023
Lauren a répondu le 27 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Bien

douglas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
Lauren a répondu le 27 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Bien

Néstor

Séjour de 3 nuits en octobre 2023
Lauren a répondu le 17 nov. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Lauren a répondu le 27 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Andrea

Points forts : Propreté, service et personnel
Séjour de 1 nuit en octobre 2023
Lauren a répondu le 27 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Thibaud

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place to stay in Sunnyside
Séjour de 1 nuit en octobre 2023
Lauren a répondu le 27 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Bien

Nora

Points forts : Propreté, état et installations de l’hébergement
Clean and safe
Séjour de 1 nuit en septembre 2023
Lauren a répondu le 27 oct. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Jose

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Breakfast is outstanding!!! I was impressed
Séjour de 2 nuits en septembre 2023
Lauren a répondu le 27 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Bien

Sergio

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was good not grrat. Comfortable and clean
Séjour de 1 nuit en septembre 2023
Lauren a répondu le 27 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

michelle

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent stay!
Séjour de 1 nuit en septembre 2023
Lauren a répondu le 20 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Robin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We love the clean and great layout
Séjour de 1 nuit en septembre 2023
Lauren a répondu le 15 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 – Acceptable

Don

Voyage en famille
Points forts : Confort de la chambre
Points faibles : Propreté
30 min late getting to the room because it wasn’t clean yet at allowable check in time. Couch in living area is worn, dirty and has holes in upholstery.
Séjour de 1 nuit en septembre 2023
Lauren a répondu le 6 sept. 2023
Don, our apologies for the delay on getting you checked in. I will follow up with our housekeeping staff to ensure that this issue does not happen again. We hope that you will consider trying to stay with us again for a better experience. Your business and thoughts are valuable to us and we appreciate the honest feedback!

10/10 – Excellent

Mayra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Lauren a répondu le 6 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Americo

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Lauren a répondu le 6 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Sara

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel was beautiful, great amenities with a wonderful surrounding area. My husband left something in the room and the staff called to let us know before we even realized it was missing. They shipped it to us since we were already a far distance. Even though we were just driving through on our way to our new home, we wish we could have stayed another night. I do wish there would have been more available outdoor seating for breakfast but otherwise it could not have been better.
Séjour de 1 nuit en août 2023
Lauren a répondu le 6 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Excellent

Julian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Está bien
Séjour de 1 nuit en septembre 2023
Lauren a répondu le 6 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Bien

Mark, Aloha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I would have liked one more upholstered chair in the room.
Séjour de 2 nuits en août 2023
Lauren a répondu le 30 août 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 – Acceptable

Ray

Séjour de 1 nuit en août 2023
Lauren Hicks a répondu le 15 sept. 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.

10/10 – Excellent

Steve, University Place

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023
Lauren a répondu le 30 août 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.