Title: Sanctoo Suites and Villas - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sanctoo Suites and Villas Luxury hotel with a full-service spa and free valet parking ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/76f22f6c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![River Private Pool Villa (Free entrance to Bali Zoo)](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/db96bcec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden Private Pool Villa (Free entrance to Bali Zoo)](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/7d1bac14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Suite (Free Entrance to Bali Zoo) | Living area](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/0b6b12e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, body treatments, body scrubs](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/a62b589f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sanctoo Suites and Villas offers a tranquil escape with a garden setting and outdoor pool. Guests can enjoy spa treatments, browse the library, and dine at the on-site restaurant serving meals all day. Free WiFi keeps everyone connected. VIP Access 9.0 Wonderful ## Popular amenities - Bar - Pool - Breakfast available - Spa - Room service - Laundry VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=12714690&PinnedHotelID=12714690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=12714690&PinnedHotelID=12714690&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12714690&PinnedHotelID=12714690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12714690&PinnedHotelID=12714690&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12714690&PinnedHotelID=12714690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12714690&PinnedHotelID=12714690&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12714690&PinnedHotelID=12714690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12714690&PinnedHotelID=12714690&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/2b46ae04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Garden Pool Villa - Sleeps 2 ![Garden Private Pool Villa (Free entrance to Bali Zoo)](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/81ebe2d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Private Pool Villa (Free entrance to Bali Zoo) ### Highlights Patio Private pool Air conditioning Free cribs/infant beds LCD TV Premium bedding Separate bedroom Separate bathtub and shower - 3229 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![River Private Pool Villa (Free entrance to Bali Zoo)](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/b23e4968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Private Pool Villa (Free entrance to Bali Zoo) ### Highlights Patio Private pool Air conditioning Free cribs/infant beds LCD TV Premium bedding Separate bedroom Separate bathtub and shower - 3229 sq ft - 1 bedroom - River view - Sleeps 4 - 1 King Bed ![Suite (Free Entrance to Bali Zoo)](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/11540cad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Free Entrance to Bali Zoo) ### Highlights Patio Air conditioning Free cribs/infant beds LCD TV Premium bedding Separate bedroom Separate bathtub and shower Hair dryer - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/d73a3730.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ![Suite, Pool Access (Free Entrance to Bali Zoo)](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/27b54e16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Pool Access (Free Entrance to Bali Zoo) ### Highlights Patio Air conditioning Free cribs/infant beds LCD TV Premium bedding Separate bedroom Separate bathtub and shower Hair dryer - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Family Suite Aviary (Unlimited Access To Bali Zoo)](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/d7bc0619.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite Aviary (Unlimited Access To Bali Zoo) ### Highlights Patio Air conditioning Free cribs/infant beds LCD TV Premium bedding Separate bedroom Separate bathtub and shower Hair dryer - 947 sq ft - 2 bedrooms - Sleeps 8 - 2 King Beds ![Panoramic Suite (Free Entrance to Bali Zoo)](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/b686edf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite (Free Entrance to Bali Zoo) ### Highlights Patio Air conditioning Free cribs/infant beds LCD TV Premium bedding Separate bedroom Separate bathtub and shower Hair dryer - 538 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### Suite (Exclusive NYE – Bali Zoo Access) ### Highlights Patio Air conditioning Free cribs/infant beds LCD TV Premium bedding Separate bedroom Separate bathtub and shower Hair dryer - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/ba4268ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 4 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/f5de93de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom River Pool Villa - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/6ceaeb3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool Access Suite - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/f6a00fa9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/13000000/12720000/12714700/12714690/w641h440x0y0-f21fd5fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite Aviary - Sleeps 4 ### Suite (Exclusive Nye – Bali Zoo Access) - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSukawati-Hotels-Sanctoo-Suites-And-Villas.h12714690.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSukawati-Hotels-Sanctoo-Suites-And-Villas.h12714690.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.58879%2C115.26475&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R9NMoKMEKEALirFYLpdtUsM9wqE=) Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali, 80852 #### What's nearby - Bali Zoo - 5 min walk - 0.4 km - Singapadu Banyan Tree - 12 min walk - 1.1 km - Bali Bird Park - 4 min drive - 2.3 km - Bali Fun World - 4 min drive - 2.3 km - Ubud Palace - 13 min drive - 12.0 km #### Getting around - Ngurah Rai Intl. Airport (DPS) - 57 min drive #### Restaurants - ‪Bali Buda - ‬3 min drive - ‪Tlaga Singha - ‬9 min walk - ‪The Jungle Club Bali - ‬11 min walk - ‪Alam Sari Luwak Coffee - ‬18 min walk - ‪Fresh Corner - Bali Zoo Park - ‬3 min walk ## About this property ### Sanctoo Suites and Villas Luxury hotel near Sukawati Market Located close to Tegenungan Waterfall, Sanctoo Suites and Villas provides a terrace, a garden, and a library. Treat yourself to a manicure/pedicure, a body treatment, or a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - An outdoor pool - Free valet parking - Buffet breakfast (surcharge), a free area shuttle, and babysitting (surcharge) - Luggage storage, a front-desk safe, and wedding services Room features All guestrooms at Sanctoo Suites and Villas include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Separate tubs/showers, free toiletries, and hair dryers - 53-inch LCD TVs with Netflix, streaming services, and premium channels - Patios, electric kettles, and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/7000000/6050000/6042700/6042620/340e4635.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Bali Seminyak Petitenget - Pool - Spa - Kids pool - Parking included 8.6 Excellent 1,001 reviews CA $104 CA $126 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=6042620&PinnedHotelID=6042620&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 7 AM to 9 PM, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/20000000/19820000/19812900/19812859/743cdadc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SereS Springs Resort & Spa Singakerta Ubud - 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Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 517 reviews CA $157 CA $190 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=15915463&PinnedHotelID=15915463&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/84000000/83140000/83139900/83139896/a2cc3fc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### thewakanda Resort A Pramana Experience Sukawati - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 31 reviews CA $94 CA $115 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=83139896&PinnedHotelID=83139896&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/9000000/8260000/8254100/8254002/1277043e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard By Marriott Bali Seminyak Resort Dyanapura - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 1,005 reviews CA $143 CA $173 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=8254002&PinnedHotelID=8254002&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/20000000/19570000/19560600/19560526/9d9e61c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa Ubud, Bali Ubud - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 172 reviews CA $227 CA $274 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=19560526&PinnedHotelID=19560526&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free area shuttle - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 400,000 for adults and IDR 250,000 for children - A bar/lounge - A restaurant ### Things to do - Full-service spa - Library - Outdoor pool - Steam room ### Family friendly - Babysitting (surcharge) - Free area shuttle - In-room crib - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Outdoors - Barbecue grill - Garden - In a national park - Picnic area - Terrace ### Full-service spa - Body scrubs - Couples treatment rooms - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Bathroom emergency pull cord - No elevator (single-level property) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 12 buildings - 3 floors - Built in 2015 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 53-inch LCD TV with premium cable channels - Netflix - Streaming services ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Desk chair - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: anytime Minimum check-in age: 17 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 4 and younger eat free breakfast Rollaway/extra beds are available for IDR 700000 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 400000 for adults and IDR 250000 for children - Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 4) - Rollaway bed fee: IDR 700000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Sanctoo Villa Hotel Sukawati Sanctoo Villa Hotel Sanctoo Villa Sukawati Sanctoo Villa Sanctoo Suites Villas The Sanctoo Villas Spa Sanctoo Suites And Sukawati Sanctoo Suites and Villas Hotel Sanctoo Suites and Villas Sukawati Sanctoo Suites Villas CHSE Certified Sanctoo Suites and Villas Hotel Sukawati ## Frequently asked questions ### Does Sanctoo Suites and Villas have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Sanctoo Suites and Villas? > As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Sanctoo Suites and Villas on Nov 26, 2025 start from CA $126.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sukawati-Hotels-Sanctoo-Suites-And-Villas.h12714690.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sanctoo Suites and Villas pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Valet parking is free at this property. ### What time is check-in at Sanctoo Suites and Villas? > Check-in start time: 2 PM; Check-in end time: anytime. ### What time is check-out at Sanctoo Suites and Villas? > Check-out is at noon. ### Does Sanctoo Suites and Villas provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 700000 per vehicle applies. ### Where is Sanctoo Suites and Villas located? > Situated in a national park, this luxury hotel is 2.1 mi (3.4 km) from Sukawati Market and within 9 mi (15 km) of Tegenungan Waterfall and Ubud Traditional Art Market. Ubud Palace and Blanco Museum are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sanctoo Suites and Villas Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 22 8 - Good 9 6 - Okay 4 4 - Poor 0 2 - Terrible 1 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 8.6/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 8/10 Good #### Leah Oct 13, 2025 Liked: Cleanliness, staff & service Friendly and clean. Furniture a bit worn ![](https://a.travel-assets.com/ugc/hotel-reviews/69c3aa9d-9ad6-4ef2-a73d-81325fb7ddba-1760332424920.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d66a32bf-3f93-48ab-a71f-56552f226c15-1760332422418.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64f1f7c7-c86e-42d0-88ec-1b2d27e940e6-1760332427695.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bd97f95a-e09b-4b97-ab6b-c419d1835cd9-1760332426972.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leah Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### layne Mar 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was very neat staff friendly great views highly recommend ##### layne Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome hotel We had two incredible nights here. Very friendly staff, Got an amazing massage, really good piece and Connected to the Bali zoo! Highly recommend ##### Verified traveller Stayed 2 nights in Feb 2025 ### 8/10 Good #### Kacper Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Proximity to the zoo. Staff was a little too pushy but overall amazing ##### Kacper Stayed 2 nights in Mar 2025 ### 8/10 Good #### nizar Sep 9, 2023 Liked: Amenities Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind ##### nizar Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Cassian Jun 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise. Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all. 100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience. ##### Cassian Stayed 6 nights in May 2025 ### 2/10 Terrible #### Gina Jul 27, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend. ##### Gina Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### MIYUKI Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 静かで快適なホテル、リゾートに来た感じがしました。動物とのふれあいに最高の立地。動物園に行ったあとはプールで気持ちよく過ごしました。昼ごはんはホテルのプールで、ナシゴレンやパスタを注文。旅行中1番美味しいナシゴレンでした。いつもスタッフの人たちはも穏やかな笑顔で受け入れてくれます。 ![](https://a.travel-assets.com/ugc/hotel-reviews/ada47c7b-9a9a-4c12-b005-c01dbb6d58cf-1755482339968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b24e37d-eb9d-46c5-a72a-9d52c758f5bc-1755482340234.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0e01637c-e984-4f95-9e36-cb44571c6406-1755482340237.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c63b3051-a327-4344-a3a1-98f8751691bf-1755482340135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MIYUKI Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Thomas Jul 25, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellente expérience. Très bon emplacement ##### Thomas Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Tia Jul 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant stay! Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled. ##### Tia Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller Jan 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant. ##### Verified traveller Stayed 3 nights in Jan 2019 ### 6/10 Okay #### E, California Nov 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan. ##### E Stayed 3 nights in Nov 2018 ### 6/10 Okay #### Yi Lian Oct 24, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo. ##### Yi Lian Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### younes Sep 26, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour inoubliable L'accueil est chaleureux et l'accès à la villa rapide. La villa est splendide, spacieuse, sobre et offre une très belle vue sur la rivière (un peu bruyante selon ma femme). Le petit déjeuner est bon et le service impeccable. Le diner avec les éléphants est plutôt sympa mais ne vous attendez pas à qlq chose de "nature" c'était plus un spectacle qu'un moment privilégier. La pluie ne nous a pas permis de faire le bain avec les éléphants Un grand merci à toutes l'équipe et Yowin qui a fait le guide pendant une journée (volcan, temple, rizière...) ce fut une journée magnifique. ##### younes Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Wendy May 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning villas The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back. ##### Wendy ### 10/10 Excellent #### Joshua Jan 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best hotel in Ubud, maybe the best in Bali This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali! ##### Joshua Stayed 6 nights in Dec 2017 ### 10/10 Excellent #### Verified traveller Oct 31, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Villen zum Zweisamkeit genießen! Sehr angenehme Atmosphäre. Mitarbeiter unglaublich freundlich und darauf aus, alle Wünsche zu erfüllen. Schöne Villen mit riesigem Bad und tollem Pool! Freier Eintritt in den Zoo, der direkt an die Unterkunft angrenzt. Essen im Restaurant teurer, aber lecker. Es hätte allerdings mehr vegetarische Auswahl geben können. Auf Nachfrage gab es dann aber auch vegetarische Speisen. Im Spa gibt es fast jeden Tag ein besonderes Promo-Angebot. Die Massagen waren auch sehr gut. ##### Verified traveller Stayed 5 nights in Oct 2017 ### 8/10 Good #### Samir Sep 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful place to stay. Just need more food variety. ##### Samir Stayed 3 nights in Sep 2017 ### 10/10 Excellent #### Luke Aug 28, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxury retreat Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice. ##### Luke Stayed 3 nights in Aug 2017 ### 10/10 Excellent #### Pamela, Japan Aug 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice Villa. Everything I expected and more! Very nice, clean Villa! Staff very nice and very helpful! Close to Bali Zoo. Unlimited entry to Bali Zoo during your stay. Villa very clean. Beautiful pool. Staff will help you book tours, a driver, romantic dinner in your Villa, and more! Staff gave me a cake for my birthday and decorated my room. I loved my stay at the Sanctoo Villa!! ##### Pamela Stayed 5 nights in Aug 2017 ### 8/10 Good #### Georgia Aug 10, 2017 Liked: Cleanliness, property conditions & facilities, room comfort Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult. ##### Georgia Stayed 3 nights in Aug 2017 ### 10/10 Excellent #### Verified traveller May 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amacing and beautifull hotel!! Rooms: perfect, 100% privacy, clean, luxurius... excelent!!! ##### Verified traveller ### 10/10 Excellent #### Victoria, San Francisco, CA USA Apr 25, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5-star luxury at its best, spectacular stay I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough! ##### Victoria ### 10/10 Excellent #### Joshua Apr 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A must stay if you like the zoo, rainforest + ubud Brilliant hotel very private not overpriced or over developed. Unbelievable setting, amazing villas and amazing location with free buggy rides and free entry to the zoo. One of the best stays I have ever had ##### Joshua ### 8/10 Good #### lamine Dec 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un havre de paix et de luxe Superbe hôtel avec des villas belles et confortables. Une piscine dont les enfants ont profité à fond du matin au soir, les températures aidants. Le zoo adjacent est accessible à volonté et il est jolie, avec une interaction directe avec beaucoup d'animaux (on peut même nourrir les tigres). Le service est au top. Il est juste dommage qu'il n'existe pas de villa avec deux chambres, ce qui aurait été plus confortable pour une famille comme la notre. Et, selon moi, les villas sans vue sur jardin permettent d'être mieux isolé, car concernant celles avec vue sur le jardin : quand vous voyez ... 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